We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Texas City, Texas 77590
Osiel
Job Details:
02/23/2023
Found faulty latch and broken wire harness replaced parts unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Baytown, Texas 77521
ricky
Job Details:
02/23/2023
close so per office
We serviced a
WHIRLPOOL OVEN
Model 208KSS02
Near Friendswood, Texas 77546
Osiel
Job Details:
02/23/2023
Schedule with customer okay with waiting for parts for both units to be scheduled at the same time; ordrng 1 WP4455334 (Blower fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Magnolia, Texas 77354
gary
Job Details:
02/23/2023
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Humble, Texas 77339
leonard
Job Details:
02/23/2023
adjusted refrigerator door hinges and re-leveled unit and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, Texas 77019
jerrell
Job Details:
02/23/2023
Tech to close ticket per office.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Houston, Texas 77066
Josue
Job Details:
02/23/2023
Closing out for service. All operations are correct now. Authorization: WXVZQXVXPL1
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Arcola, Texas 77583
derrick
Job Details:
02/23/2023
Repaired loose receptacle holder and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Fulshear, Texas 77441
martin
Job Details:
02/23/2023
Inspected DW for drainage and found hose kinked behind unit. Adjusted and retested flowing and draining properly now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pattison, Texas 77423
martin
Job Details:
02/23/2023
"Inspected and found oven igniter not connected therefore burner not coming on and heating Secured and retested, heating as intended now"
We serviced a
WHIRLPOOL DRYER
Model MGDB766FW0
Near Houston, Texas 77077
jerrell
Job Details:
02/23/2023
Adjust door switch and harness connections ran test all operations normal.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Conroe, Texas 77301
james
Job Details:
02/22/2023
Customer refused to pay service call fee if temp test comes back good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, Texas 77301
james
Job Details:
02/22/2023
Checked unit and reattached bottom of oven door glass. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, Texas 77406
raul
Job Details:
02/22/2023
Replaced freezer door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77036
angel
Job Details:
02/22/2023
Sr 7735692485 unit is in parts research by whirlpool ; ordrng 1 W11164469 (Pump(whirlpool researching part)) and 1 W11024423 (Motor)
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Houston, Texas 77056
angel
Job Details:
02/22/2023
Replaced shorted motor switch and fuse all ok no problems customer still not happy and still wants unit replacement also he said his wife is scared of the unit and does not want to use it; used 1 W10909685 (Fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
bad compressor; ordrng 1 W10507884 (compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
checked and bad control in pantry door not repairing
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Sienna, Texas 77459
roosevelt
Job Details:
02/22/2023
per derrick with tech line to replace control and pump; ordrng 1 w11556725 (control) and 1 w11399437 (pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Houston, Texas 77587
ricky
Job Details:
02/22/2023
found and replaced shorted parts
We serviced a
KITCHEN AID REF DRAWER
Model KUDF204ESB01
Near Houston, Texas 77027
jerrell
Job Details:
02/22/2023
Need to order; ordrng 1 WP2196157 (FITTING) and 1 W10281586 (Water tube) and 1 W10281587 (Clamp)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Houston, Texas 77057
jerrell
Job Details:
02/22/2023
Reinstalled gasket tan test all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, Texas 77406
martin
Job Details:
02/22/2023
Assisted RY with 2 man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, Texas 77004
Clayton
Job Details:
02/22/2023
order parts; ordrng 1 w11449482 and 1 w11545823
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Houston, Texas 77005
Clayton
Job Details:
02/22/2023
checked unit resealed around the fan scroll and the liner of the frig
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
02/22/2023
order parts; ordrng 1 w11558182 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, Texas 77019
Clayton
Job Details:
02/22/2023
checked unit unkinked the water line and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Bellaire, Texas 77401
Clayton
Job Details:
02/22/2023
replaced the thermisters
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Houston, Texas 77004
Clayton
Job Details:
02/22/2023
replaced the comp. evap and recharged the unit; used 1 W11506635 (COUPLER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, Texas 77035
derrick
Job Details:
02/22/2023
Order control; ordrng 1 W11170317 (Control)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Stafford, Texas 77477
derrick
Job Details:
02/22/2023
Order switches ; ordrng 3 W11397156 (Switch)s and 1 W10278024 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
02/22/2023
Repaired open heater circuit and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, Texas 77041
Louis R
Job Details:
02/22/2023
Replaced all leds per scode
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, Texas 77093
Louis R
Job Details:
02/22/2023
Checked unit found bad fan; ordrng 1 W11371382 (Control) and 1 W11502499 (Harness) and 1 Wpw10384183 (Thermistor) and 1 Wp2315539 (Fan motor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near Houston, Texas 77059
chris
Job Details:
02/22/2023
Part came in damaged part orderPlease expedite ; ordrng 1 W11395635 (Evaporator cover)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Houston, Texas 77059
chris
Job Details:
02/22/2023
Found faulty hot and cold valves. Quoted customer for repair. Customer to call back if repair is wanted
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cypress, Texas 77429
Josue
Job Details:
02/22/2023
DO helped repair sealed system. All operations are correct. Customer to monitor unit 48hrs. Authorization: K162O51NL2
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cypress, Texas 77429
Josue
Job Details:
02/22/2023
Replaced parts. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, Texas 77057
Louis R
Job Details:
02/22/2023
Found leaking vent; ordrng 1 Wpw10329609 (Vent assembly) and 2 Wp8269259 (Gasket)s and 1 W11227945 (Vent)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near League City, Texas 77573
dadrick
Job Details:
02/22/2023
help JC
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near League City, Texas 77573
dadrick
Job Details:
02/22/2023
order part; ordrng 1 WPW10394053 (filter housing) and 1 W11204869 (reservoir)
We serviced a
KITCHEN AID OVEN
Model KEBC208BKSS0
Near Houston, Texas 77057
jerrell
Job Details:
02/22/2023
Installed door ran test all operations normal
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Spring, Texas 77373
Gary L
Job Details:
02/22/2023
Removed and replaced heater element per whirlpool request. Checked operation ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL COOKTOP
Model KGCU467VSS02
Near Katy, Texas 77494
raul
Job Details:
02/22/2023
Customer is concerned cooktop moves more than the trim of cooktop can sits on. I explained to customer that is due to Granite not cut properly. She will contact General Contractor to see what can they do to make it fit more properly
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rosharon, Texas 77583
derrick
Job Details:
02/22/2023
Replaced grease case and cam and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HV00
Near Dickinson, Texas 77539
Osiel
Job Details:
02/22/2023
Wrong console came in part order no return date ; ordrng 1 W10871571 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, Texas 77345
leonard
Job Details:
02/22/2023
replaced broken freezer door slides and brackets and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, Texas 77345
leonard
Job Details:
02/22/2023
replaced eractic operational control board and control panel and pressure switch and ran diagnostic test cycle. test ok
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JB3
Near Humble, Texas 77396
leonard
Job Details:
02/22/2023
replaced broken glass cooktop and checked operations. ck ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, Texas 77093
Louis R
Job Details:
02/22/2023
He led unit found operating as normal. Unit is outside.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Webster, Texas 77598
Osiel
Job Details:
02/22/2023
Replaced faulty motor unit is working as intended no issues found at this time
We serviced a
KITCHENAID RANGE
Model KDRS483VSS04
Near League City, Texas 77573
dadrick
Job Details:
02/22/2023
checked over unit. found bad cntrl. instaled new cntrl. unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Porter, Texas 77365
leonard
Job Details:
02/22/2023
rebooted control board and cleared error code and ran test cycle. all test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pearland, Texas 77581
chris
Job Details:
02/22/2023
Replaced faulty harness and drawer. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, Texas 77583
derrick
Job Details:
02/22/2023
order door and seal; ordrng 1 W10906683 (seal) and 1 W10861223 (door) and 1 high temp glue
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Fulshear, Texas 77441
martin
Job Details:
02/22/2023
"Inspected bottom of washer looking for signs of electrical burning and or shortage Did not see any. Removed console to visually inspect for burning and shortage, did not see anyRan diagnostics and everything working as intended Showed customer the findings Unit is working as intended at this time"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ01
Near Fulshear, Texas 77441
martin
Job Details:
02/22/2023
Door ding up Needs replacing ; ordrng 1 W11346790 (Ice Maker Door)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Brookshire, Texas 77423
martin
Job Details:
02/22/2023
Replaced parts list
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Pattison, Texas 77423
martin
Job Details:
02/22/2023
Needs control board and console ; ordrng 1 W11583883 (User interface) and 1 W11565020 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
dropped part off
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
"bad control dl auth# is w162bs1nl2; ordrng 1 w113432846 (control), used 1 8206232A (BULBLIGHT), and 1 W10138793 (FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, Texas 77489
roosevelt
Job Details:
02/22/2023
bad motor; ordrng 1 w11310391 (motor)
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
replaced bad actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Friendswood, Texas 77546
chris
Job Details:
02/22/2023
Replaced faulty ice bin. Unit is now working as intended no leaks at this time
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Houston, Texas 77045
roosevelt
Job Details:
02/22/2023
checked and control is gone out do to roach infestation causing the board to go out. cant repaire unit at this time
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Magnolia, Texas 77355
gary
Job Details:
02/22/2023
Ran diagnostics ordering replacement element and cutoff assembly ; ordrng 1 Wp3387747 (Element) and 1 280148 (Cut off)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Houston, Texas 77007
Louis R
Job Details:
02/22/2023
Found bad door; ordrng 1 Lw11258441 (Freezer door)
We serviced a
WHIRLPOOL OVEN
Model WOS31ESOJS
Near Bacliff, Texas 77518
chris
Job Details:
02/22/2023
Replaced faulty user interface. Unit is now working as intended. Double labor is needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Houston, Texas 77089
chris
Job Details:
02/22/2023
Found faulty compressor and evaporator part order ; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evaporator) and 2 W11504419 (Coupler)s and 2 W11225184 (Extension)s and 2 W11506620 (Coupler)s and 2 W11504449 (Coupler)s and 2 W10913906 (Process tube)s
We serviced a
WHIRLLPOOL MICROWAVE
Model WMH31017HS06
Near Houston, Texas 77056
angel
Job Details:
02/22/2023
Replaced shorted control all ok no problems
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS
Near Sugar Land, Texas 77478
roosevelt
Job Details:
02/22/2023
called tech line and spoke with ed and replaced valve and unit had better flow and sr#is 7735793500
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIO18NNZS2
Near The Woodlands, Texas 77382
Gary L
Job Details:
02/22/2023
Found evaporator thermistor continuing to pop off and not making ice. Adjusted evaporator thermistor and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Spring, Texas 77382
Gary L
Job Details:
02/22/2023
Removed and replaced heater element per whirlpool request. ; used 1 W11537778 (Heater) from stock
We serviced a
ROPER DRYER
Model RGD4516FW
Near Houston, Texas 77093
Louis R
Job Details:
02/22/2023
Replaced broken handle
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, Texas 77493
martin
Job Details:
02/22/2023
"Needs control board,drain pump,actuator,capacitor and water valve ; ordrng 1 W11038689 (Water valve) and 1 W10919003 (Drain pump) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor) and 1 W11498190 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, Texas 77055
Louis R
Job Details:
02/22/2023
Fixed sound absorbing pads under coils
We serviced a
MAYTAG WASHER
Model MVW5430MWO
Near Houston, Texas 77080
Louis R
Job Details:
02/22/2023
Found bad control ; ordrng 1 W11627413 (Control) and 1 W11626077 (HMI)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Sugar Land, Texas 77478
roosevelt
Job Details:
02/22/2023
chedked and unit worked as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Conroe, Texas 77304
james
Job Details:
02/22/2023
Checked unit and removed debris from drain pump and line. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, Texas 77583
derrick
Job Details:
02/22/2023
Replaced capacitor and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, Texas 77080
Louis R
Job Details:
02/22/2023
Che led unit found all operations normal. Customer is comparing unit to old model units fill level.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, Texas 77040
Louis R
Job Details:
02/22/2023
F9E1 F5E4 F7E4; ordrng 1 W11568984 (Harness) and 1 W11419171 (Control) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, Texas 77091
Louis R
Job Details:
02/22/2023
Found bad control per techline SR# 7735790423; ordrng 1 W11126814 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Tomball, Texas 77375
Josue
Job Details:
02/22/2023
Ctrl resets itself mid cycle . Ordering parts. Four wgt; ordrng 1 W11448788 (Lower wiring harness) and 1 W11603811 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Spring, Texas 77389
Josue
Job Details:
02/22/2023
Replaced parts. All operations are correct. Customer to monitor unit.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Shenandoah, Texas 77384
Josue
Job Details:
02/22/2023
Electronics not opening dispenser in time. Ordering part. ; ordrng 1 W10906422 (Ctrl elec)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS
Near Conroe, Texas 77304
james
Job Details:
02/22/2023
Checked unit and ran temp test to 350'. At beginning of test advised customer when unit beeps that preheat is complete an extra 5-10 minutes should be given for temps to settle. Results are as follows.7 min preheat beeps temp 30011 min temp 17 min temp 35022 min temp 350watched burner cycle on and off 4 times during this test period. Unit is operating as designed and temps are correct. Advised customer and builder(Luis)Documented with LaToya at Trade Partners and issued SR# 7735797059
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Montgomery, Texas 77356
james
Job Details:
02/22/2023
Checked unit and repaired loose connection at UI control and reset controls. Ran test cycle and unit checks ok.
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Montgomery, Texas 77356
james
Job Details:
02/22/2023
Order parts reschedule with customer; ordrng 1 W11413566 (PANEL-CNTL) and 1 W11525996 (CNTRL-ELEC)
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/22/2023
replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Pearland, Texas 77584
Osiel
Job Details:
02/22/2023
Found faulty compressor part on backorder customer highly upset due to faulty compressor on new unit ; ordrng 1 W11246374 (Compressor) and 1 W11400725 (Suction to comp) and 1 W10895723 (Suction to comp) and 1 W11400726 (Compressor to cond) and 1 W10896710 (Inlet to drier) and 1 W11400723 (Outlet to drier)
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Pearland, Texas 77584
Osiel
Job Details:
02/22/2023
Found faulty thermistor unit is working as intended no issues found at this time ; used 1 W10511923 (Thermistor) from stock
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Texas City, Texas 77590
dadrick
Job Details:
02/22/2023
order part; ordrng 1 W11536794 (cntrl)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Magnolia, Texas 77354
gary
Job Details:
02/22/2023
"Replaced actuator and capacitor assembly in unit, all functions checked ok at this time"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Magnolia, Texas 77354
gary
Job Details:
02/22/2023
"Ran diagnostics, ordering replacement valve assembly ; ordrng 1 W11210463 (Valve)"
We serviced a
WHIRLPOOL OVEN
Model AER6303MFB5
Near Conroe, Texas 77306
james
Job Details:
02/22/2023
Order parts reschedule with customerf1e1; ordrng 1 W11536794 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW0
Near Pasadena, Texas 77504
ricky
Job Details:
02/22/2023
need cnt and bnr
We serviced a
AMANA DISHWASHER
Model ADB1400AMW0
Near Baytown, Texas 77520
ricky
Job Details:
02/22/2023
need valve; ordrng 1 w11130744
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Mont Belvieu, Texas 77523
ricky
Job Details:
02/22/2023
"cleared orface and cycled, advised cust on proper main. of bnrs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Baytown, Texas 77521
ricky
Job Details:
02/22/2023
found and resecured upper door hinge asy