checked unit and gave estimate for repair. customer will call back if wants repaired. do not order parts yet.; ordrng 1 W11478525 (ui control panel) and 1 W11419051 (control board)

diff issue - ice maker setting was not correctly set to 'max ice' to increase the amount being made

Ordering parts ; ordrng 1 W11610999 (Evaporator cover)

order parts 2wgt; ordrng 1 W11546690 (control box) and 1 W11650661 (heater) and 1 WP2315549 (evap fan motor)

Found broken strike to lid lock. Removed and replaced lid lock strike. Checked operation

Ordering parts ; ordrng 1 W11658802 (Ice maker)

Need water dispenser tank in refrigerator section ; ordrng 1 W11229977 (Water tank) and 4 Wp2300868 (5/16 x 5/16 connectors)s

"Defrosted freezer evaporator, replaced wiring harness with heater, board and thermistor.. operations are correct now"

Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 W11448962 (CNTRL-ELEC) and 1 W11598200 (CNTRL-ELEC) and 2 W11598120 (THRMST-FIX)s

Order control per tech lineConsumer wants unit replaced; ordrng 1 W11558182 (Control)

Helped LV pull and repair down draft cooktop

Adjust and reinstalled auger the sugar motor ran test all operations normal.

Found bad defrost ; ordrng 1 W11524469 (Control) and 1 12002355 (Thermistor) and 1 Wpw10128551 (Fan motor) and 1 W11524652 (Defrost)

Documented with safety sr#7737403041 leak is at wall connection from incoming gas line customer advised.

Needs parts; ordrng 1 W11620204 (Control) and 1 W11504919 (Control) and 1 W11504913 (Fan scroll)

Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time

Adjusted blower motor bracket and checked operation ok

"Ran diagnostics, all functions in unit checked ok at this time customer stating unit has to get unplugged and reset randomly unit quits cooling and or freezing items. Documented issues with tech line SR-7732448536"

"Ran diagnostics, ordering main control and console assembly. Pending parts research ; ordrng 1 W11598133 (Console) and 1 W11448962 (Control)"

Order evaporator; ordrng 1 WPW10218037 (Evaporator)

Will order wash plate and inspect if any debris inside next repair visit ; ordrng 1 W10902814 (Wash plate)

Fixed connection at control

Repaired dryer door receiver. Operations are correct now

Fixed igniter connector

"replaced broken surface lamp housing and lamp and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"

replaced broken hv diode and checked operations. ck ok; used 1 W11256462 (DIODE) from stock

Fixed element connection under unit

Replaced shorted fuse and heater and checked operation ok

Found faulty reservoir part order ; ordrng 1 W11482382 (Reservoir) and 1 W11482383 (Valve)

Found faulty Gearcase and basket part order ; ordrng 1 W10752283 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase)

Found loose nut on cam. Tightened nut. Unit is now working as intended no leaks at this time

Replaced faulty control board and spark module. Unit is now working as intended no leaks at this time

Assisted Tech JP with repair. Ran test cycle and unit checks ok and no leaks detected.

Checked unit and replaced misformed cooktop. Unit checks ok. Talked to Shephatiah at Trade Oartners and issued Auth# k18tne1nl2

Order parts reschedule with customer2wgt; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 WP3397659 (block-term)

Checked unit for leaks with leak detector meter and none found. Ran test cycle and unit checks ok.

Replaced faulty mullion all ok no problems

Replaced faulty pump assembly all ok no problems

"F2e1 f6e3 needs parts; ordrng 1 W10833003 (Control) and 1 W10849058 (Panel) and 1 W11233069 (Burner assembly) and 1 WP338906 (Sensor) and 1 WP3391912 (Thrmfix) and 1 WP8573713 (Cutoff) and 1 W10909685 (Fuse), states that autho needed"

Replaced parts list

F6E1 codeWill order control board and console ; ordrng 1 W11672039 (Control board) and 1 W11660284 (Console) and 1 W11627526 (Jumper)

"Knocked on customer home and Mr. Came out Asked me if I had been the one that came pout last time, I answered yes I was. He asked so what will happen if u dont find anything again? I answered, well sir I can not produce the leak for you. All I can do is check again for leaks. He then went from zero to 100 outraged. He started getting Lous and getting louder screaming you.You aint leaving their house mother fucker with out finding the leak. I tried to leave the house but he blocked the pathway with his body then with a chair. He kept screaming you aint leaving mother fucker. I was in shock and had to think quickly. All i could say is that i would call the police but that just made him angrier. He started coming towards me. I tried to pull cell phone n record him but the situation was so fast it would allow me to. I told him he better not touch me if not i would press charges. He finally just said get the fuck out my house mother fucker. And followed behind me and screaming load enough for neighbors to hear. I took a picture of him and called WP trade team and safety to document. SR# 7737403041"

"Found back panel frozen Will order heater/harness , diffuser, thermistor ; ordrng 2 WPW10384183 (thermistor)s and 1 W11645127 (Diffuser) and 1 W11650662 (Heater/harness)"

"Needs motor,wheel,heater,cut off,belt ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Wheel) and 1 WP3387747 (Heater) and 1 280148 (Cut off) and 1 661570V (Belt)"

replaced freezer door

Fixed loose screw to track

need cnts; ordrng 1 w11374900 and 1 w11428994

need mtr; ordrng 1 w10884561 and 1 w10169511

found and replaced worn parts

"needs mtr and cnt, est pending, est pic taken"

assisted Donnie

replaced shorted led modules and checked operations. ck ok; used 2 W11462342 (MODULE) from stock

order parts 2man 2wgt with Donnie; ordrng 1 W11460946 (pump/motor assy.) and 1 W11632704 (control board)

Ice maker had error code of E5. Will need a new ice maker. Also customer wanted me to add to quote led module. I gave customer quote and he will think about continuing with repairs.

Upon arrival unit was not turning on. I then turned dishwasher switch and unit is now working as designed. Customer was not aware of dishwasher switch.

Replaced led module

"Replaced controls, heater harness and thermistor"

Found freezer airflow cover uninstalled Installed and now allowing for proper air entering the fridge compartment Uploaded pictures for documentation

"Unit will need gearcase, clutch, and slider.Gave customer a quote and she will buy a new washer instead."

"replaced blown fues and dl auth# is tpb12108l2.0; used 2 W10138793 (FUSE), and 1 8206232A (BULBLIGHT) from stock"

bad harness dl auth# is k18t8o0xl2; ordrng 1 w11330869 (harness)

Checked unit and replaced shorted switch. Ran test cycle and unit checks ok.

"Replaced compressor,evacuated system and charged unit"

Found bad display.; ordrng 1 Wpw10145531 (Power supply) and 1 Wpw10464535 (Display)

Found bad trim; ordrng 2 W10883315 (Glass bracket)s and 1 W11620704 (Outer glass)

Fixed wire at socket

replacd bad control; used 1 w11552018 (CNTRL-ELEC) from stock

Reinstalled and adjusted belt ran test all operations normal.

found and replaced torn seal

need disp; ordrng 1 w11570272 and 1 w11553795

replaced damaged pnl

Replaced board and ui. Operations are correct now

Replaced faulty elements. Unit is now working as intended no leaks at this time

Replaced faulty drive system parts all ok no problems

checked unit found the water filter stopped up the customer will replace the filter

replaced leaking pump/motor asmy

checked unit adjusted the freezer dor gasket and checked operation

replaced restricted drier and recharged the unit

Found shorted ignitor. Removed and replaced ignitor and checked operation

replaced shorted control

found and replaced worn parts

SR# 7737456268 used gasket different issue; used 2 W11169728 (Gasket) from stock

Replaced part. Returning other part not needed. All operations are correct now. Customer approved. Customer to follow instructions on owners manual/use and care guide.

Adjust evaporator ran test all test normal.

Replaced high limit fuse ran test all operations normal.

Checked unit and reattached evap thermistor. Unit checks ok.

Checked unit and replaced open evap thermistor and control box. Unit checks ok.

Replaced bad bin stat; used 1 W10511923 (Bin stat) from stock

Ran diagnostics reset controls all test normal.

Called technical support Steve Need to have customer uninstall to check amperage on individual legs of for amperage spikes past the 50 amp breaker.Customer will call an electrician out first to check amperage from the electrical panel to make sure it will not spike past 50 amps during operation. 7737463272Tech will have office call back on 10-6-23 to check status of the electricians findings on the amperage checks.; O-emld tckt

bad pump; ordrng 1 1901A (pump)

checked and cleared block of ice from icemaker

Checked unit and replaced open bin thermistor. Unit checks ok.

Tub bouncing around and damaged parts. Ordering parts. Four wgt. ; ordrng 1 W11550886 (Tub ring) and 1 W11172199 (Basket) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension)

NOTHING IS LEAKING. repaired blue wire to drain pump. All operations are correct. Customer to monitor unit.

"Customer aware that this is a household plumbing issue with their waterline connected from home to the dishwasher. Advised for plumber or if theyre handy, they can replace that piece themselves.Customer is not happy that whirlpool does not fix household plumbing."

Oven not working. Ordering part. ; ordrng 1 W11620481 (Ctrl elec)

Replaced parts. CUSTOMER AWARE TO CLEAN VENTS.; used 2 WPW10314173 (Roller) from stock

Order drain pump; ordrng 1 1901a (Pump)

Replaced parts. All operations are correct now.