We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near La Porte, TX 77571
Derrick
Job Details:
05/31/2024
"Replaced shorted, capacitor, and start device. Unit is now working."
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Deer Park, TX 77536
Derrick
Job Details:
05/31/2024
Check unit to find all operations working as designed on arrival. Customer was informed that she needs to replace the flatten exhaust hose that is not allowing the correct airflow for dryer to dry in a time of Manor instead of drying 2 to 3 times to get your clothes dry unit is OK and the only fault code that was stored in the ACU was a F2E one unit is OK if customer calls back please refer her to Aig. There is a service request on the document.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Baytown, TX 77520
Derrick
Job Details:
05/31/2024
Check unit and replace leaking water valve unit unit is OK
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Channelview, TX 77530
Derrick
Job Details:
05/31/2024
Order parts ; ordrng 1 W11536795 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Cypress, TX 77433
Sarom
Job Details:
05/31/2024
Need to order part; ordrng 1 W10680035 (burner)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Cypress, TX 77433
Sarom
Job Details:
05/31/2024
reset the system and reconnected main board .Checked all function
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ
Near Cypress, TX 77433
Sarom
Job Details:
05/31/2024
Need to order module; ordrng 1 W10920631 (module)
We serviced a
MAYTAG WASHER
Model MGDB765FW0
Near Houston, TX 77095
Sarom
Job Details:
05/31/2024
"Customer approved the estimate, need to order bad idler W10547287 , WPW10314173 supporters ; saved tckt"
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDB16
Near Tomball, TX 77375
gary
Job Details:
05/31/2024
Ran diagnostics replaced couplers and tubing from bottom of door to valve assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
gary
Job Details:
05/31/2024
"Ran diagnostics, replaced faulty basket and suspension assembly. All functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Magnolia, TX 77355
gary
Job Details:
05/31/2024
"Ran diagnostics, replaced faulty drain pump in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Magnolia, TX 77355
gary
Job Details:
05/31/2024
"Ran diagnostics, adjusted leveling and customer advised on excess sudds. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near League City, TX 77573
donnie
Job Details:
05/31/2024
Need upper rail; ordrng 1 W11579562 (Rail) and 4 W11545286 (Nuts)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Conroe, TX 77303
james
Job Details:
05/31/2024
Need approval from customer for quote and payment before ordering parts. Order upon approval and payment; ordrng 1 W11087226 (control elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77002
Louis R
Job Details:
05/31/2024
Fixed connection to control
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Houston, TX 77019
Louis R
Job Details:
05/31/2024
Fixed loose connection to drain pump.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC1
Near Porter, TX 77365
leonard
Job Details:
05/31/2024
replaced broken lid latch and checked operation. ck ok; used 1 W11457841 (STRIKE) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Magnolia, TX 77355
gary
Job Details:
05/31/2024
Closing ticket
We serviced a
MAYTAG DRYER
Model MGD6630HW3
Near Porter, TX 77365
leonard
Job Details:
05/31/2024
replaced broken door switch and checked operation.ck ok; used 1 W11551763 (SWITCH-DOR) from stock
We serviced a
JENN-AIR COOKTOP
Model JGD3536WS01
Near Houston, TX 77030
derrick
Job Details:
05/31/2024
Order harness and burner; ordrng 1 74007736 (Burner) and 1 WPW10239017 (Switch harness)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Katy, TX 77493
martin
Job Details:
05/31/2024
"Built in wall oven, found loose connection not allowing proper voltage"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77004
Louis R
Job Details:
05/31/2024
Replaced bad fan motor and heater
We serviced a
WHIRLPOOL COOKTOP
Model WCGK4036PS00
Near Fulshear, TX 77441
martin
Job Details:
05/31/2024
Found spark module connection loose
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Cypress, TX 77429
dadrick
Job Details:
05/31/2024
Closing out for trip an diagnostics
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77006
Damarcus
Job Details:
05/31/2024
This is not a callback on me. This is a callback on Miguel. He needs to be charged back for everything. This is an out of warranty call. get with Jr about the charge back.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77080
Gary L
Job Details:
05/31/2024
JW ran call by himself
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY00
Near Houston, TX 77088
Gary L
Job Details:
05/31/2024
Found harness to ice maker corroded. Part is no longer available ; ordrng 1 W10322960 (Harness)
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Houston, TX 77088
Gary L
Job Details:
05/31/2024
Checked operation and function of range. Found unit working as designed
We serviced a
MAYTAG WASHER
Model MVW4505MW3
Near Houston, TX 77007
Gary L
Job Details:
05/31/2024
Could not locate unit in store
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Houston, TX 77077
jerrell
Job Details:
05/31/2024
Tech assist for JL
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Houston, TX 77077
jerrell
Job Details:
05/31/2024
Need to order; ordrng 1 W11396819 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77066
Sarom
Job Details:
05/31/2024
Replaced the coverage
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Houston, TX 77048
chris
Job Details:
05/31/2024
Found loose connection at motor harness. Reinstalled harness correctly. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, TX 77048
chris
Job Details:
05/31/2024
Found ice in fill tube. Removed ice buildup. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Pearland, TX 77581
chris
Job Details:
05/31/2024
Found faulty control and moisture sensor parts part order ; ordrng 1 W11728016 (Control) and 1 Xxxxxxxx (Moisture sensor harness) and 1 W11545746 (Sensor pad)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pearland, TX 77581
chris
Job Details:
05/31/2024
"Replaced faulty control, drain pump and harness. Unit is now working as intended no issues at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM03
Near Houston, TX 77047
chris
Job Details:
05/31/2024
Could not replicate issue. Customer to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manvel, TX 77578
chris
Job Details:
05/31/2024
Replaced faulty valve and control. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC
Near Manvel, TX 77578
chris
Job Details:
05/31/2024
Found that although drain pump tests within spec when plugged in and ran the drain pump shorts out the control board ; ordrng 1 W11396717 (Drain pump) and 1 W11543997 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320MOMB0
Near Houston, TX 77021
Derrick
Job Details:
05/31/2024
Technician called Tech line and spoke with Jake and documented all findings and he will look over that information and take it to the next step with Whirlpools decision. Unit is OK.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Houston, TX 77079
jerrell
Job Details:
05/31/2024
Need to order; ordrng 1 WPW1043524 (Water valve)
We serviced a
MAYTAG WASHER
Model MVW7230HW2
Near Houston, TX 77072
Jordan
Job Details:
05/31/2024
Part order for drain pump breaking inside tub basket causing loud noises in cycle.; ordrng 1 W11219115 (Tub) and 1 W11550891 (Agitator) and 1 W11396717 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near League City, TX 77573
donnie
Job Details:
05/31/2024
Gearcase leaking oil; ordrng 1 W10919191 (Washplate) and 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 W11481722 (Actuator) and 1 W11428524 (Cap)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Humble, TX 77346
leonard
Job Details:
05/31/2024
all operations check ok
We serviced a
WHIRLPOOL 30' FDBM
Model WRF560SEHZ03
Near Houston, TX 77092
Gary L
Job Details:
05/31/2024
Ordering parts ; ordrng 1 W11656989 (Compressor) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM
Near Cypress, TX 77433
dadrick
Job Details:
05/31/2024
Checked unit control not responding ; ordrng 1 W11637581 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77028
Gary L
Job Details:
05/31/2024
Found freezer door warped. Removed and replaced freezer door. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77041
Gary L
Job Details:
05/31/2024
Found bad lid lock. Removed and replaced lid lock. Checked operation ; used 1 W11307244 (Lid lock) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUWL204ESB00
Near Houston, TX 77339
leonard
Job Details:
05/31/2024
customer had unit unplugged due to constant beeping noise. plugged unit in and all operations seamed to work properly. customer will call back if problem persist.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77339
leonard
Job Details:
05/31/2024
order parts; ordrng 1 W10908391 (icemaker) and 1 W10910401 (ice-contnr)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Humble, TX 77346
george
Job Details:
05/31/2024
part to be order.; ordrng 1 w11414076 (pump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Humble, TX 77346
george
Job Details:
05/31/2024
part to be order.; ordrng 1 w11636543 (u.i.) and 1 W10898445 (cntrl-elec) and 1 W11224256 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near The Woodlands, TX 77354
Joshua
Job Details:
05/31/2024
"Replaced faulty oven sensor, wire-harness, and ignite surface. All unit functions now checked ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
Joshua
Job Details:
05/31/2024
"Ran diagnostic, ordering replacement icemaker, quoted customer part only at 250.00 ; ordrng 1 W11700250 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Houston, TX 77029
Derrick
Job Details:
05/31/2024
Replace defective latch assembly and checked all operations unit is OK
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near League City, TX 77573
donnie
Job Details:
05/31/2024
compressor locked up; ordrng 1 W11574734 (Comp)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Spring, TX 77373
george
Job Details:
05/31/2024
part to be order.; ordrng 1 WPW10181986 (sensor) and 1 w11620481 (control electronic.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Spring, TX 77373
george
Job Details:
05/31/2024
working normal. only questions...
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Montgomery, TX 77316
gary
Job Details:
05/31/2024
"Ran diagnostics, replaced faulty bulb in unit. All functions checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Houston, TX 77005
jerrell
Job Details:
05/31/2024
Installed compressor and evaporator all test normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Houston, TX 77024
jerrell
Job Details:
05/31/2024
Reinstalled loose bolt all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, TX 77064
Osiel
Job Details:
05/31/2024
Unable to shut off water could not safely remove water lines to replace valve. ; O-emld tckt
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS
Near Spring, TX 77386
george
Job Details:
05/31/2024
part to be order. customer....; ordrng 1 W11168403 (thermistor) and 1 WPW10769076 (cntrl-elec) and 1 w11672775 (ice maker) and 1 EDR2RXD1 (water filter) and 1 w11672775 (heater) and 1 WPW10624574 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Sugar Land, TX 77478
Edwin
Job Details:
05/31/2024
"Upon arrival I diagnosed unit. After inspection everything was on and running I didn't heat no noise out the ordinary. I took videos and pictures I documented SR#7738990827. Customer was upset that I don't hear nothing wrong and that I said unit is working as designed. Customer stated he wants a new unit , he also stated to send someone else. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Sugar Land, TX 77479
roosevelt
Job Details:
05/31/2024
bad evap. motor and door; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support) and 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Rosharon, TX 77583
roosevelt
Job Details:
05/31/2024
replaced broken glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Arcola, TX 77583
roosevelt
Job Details:
05/31/2024
bad compressor needs replacing dl auth#; ordrng 1 w11580057 (compressor) and 1 W11109499 (drier-tube)
We serviced a
WHIRLPOOL STOVE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details:
05/31/2024
replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Rosharon, TX 77583
roosevelt
Job Details:
05/31/2024
replaced defective compressor
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Rosharon, TX 77583
roosevelt
Job Details:
05/31/2024
replaced strike
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Arcola, TX 77583
roosevelt
Job Details:
05/31/2024
checked and called tpps and spoke with keyanna and Advised her that drain hose is hiting back of washer And customer agreed to me that the sound was making doing spin cycle advise customer he needs to move the drain holes and he told me that he's a engineer and he's going to keep calling back per keyanna not to go back to this customer nothing is wrong with washer sr# is 7739157869
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Arcola, TX 77583
roosevelt
Job Details:
05/31/2024
replaced thermister; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fresno, TX 77545
roosevelt
Job Details:
05/31/2024
reset filter light
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Fresno, TX 77545
roosevelt
Job Details:
05/31/2024
agitator is stuck cant remove; ordrng 1 W10752187 (screw) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 WPW10215093 (clean out filter) and 1 WP8533928 (screw) and 1 w11219115 (tub) and 1 W10734521 (slider)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Houston, TX 77096
derrick
Job Details:
05/31/2024
Replaced locked drain pump and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Humble, TX 77396
leonard
Job Details:
05/31/2024
replaced faulty water filter housing and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Houston, TX 77068
Osiel
Job Details:
05/31/2024
Replace water valves and drawer housing - advise customer to run clean cycle more often to avoid buildup in the drawer housing
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Houston, TX 77066
Osiel
Job Details:
05/31/2024
pump&motor not moving water through spray arms ; ordrng 1 W11416363 (PUMP&MOTOR) and 1 W11660283 (CNTRL-ELEC)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Humble, TX 77339
leonard
Job Details:
05/31/2024
replaced faulty pump motor and ran test cycle. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Humble, TX 77346
leonard
Job Details:
05/31/2024
replaced shorted and delaminated control console assy. and ran test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Montgomery, TX 77316
gary
Job Details:
05/31/2024
Ran diagnostics replaced oven sensor and main control. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Montgomery, TX 77316
gary
Job Details:
05/31/2024
"Ran diagnostics, inspected unit harness and connectors documented findings with techline SR-7739206868 determined to be GFCI/AFCI nuisance tripping. Service pointer W11525530 customer advised on contacting electrician or breaker manufacturer (Eaton Electrical 1-800-386-1911) unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77354
gary
Job Details:
05/31/2024
"Ran diagnostics, quoting customer for complete evap motor with harness and thermistors (154.70) part with additional 50.00 labor ; ordrng 1 W11087438 (Evap motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Montgomery, TX 77316
gary
Job Details:
05/31/2024
"Ran diagnostics, replaced control baffle assembly in refrigerator section. All functions checked ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Seabrook, TX 77586
donnie
Job Details:
05/31/2024
Need tub boot; ordrng 1 W11314648 (Boot)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77469
Russell
Job Details:
05/31/2024
"replaced gearcase, basket, cam, washplate, latch and strike, UNIT TESTED OK...........W1BD6H0NL1.5"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Porter, TX 77365
leonard
Job Details:
05/31/2024
replaced broken drain pump and ran test cycle. test ok; used 1 W11458345 (PUMP-WATER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332OPAMS
Near Houston, TX 77063
jerrell
Job Details:
05/31/2024
Adjusted connections on the main control ran test all operation normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, TX 77469
Russell
Job Details:
05/31/2024
"replaced valve, and igniter. unit tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cypress, TX 77433
dadrick
Job Details:
05/31/2024
Checked unit replaced ice maker also found coupling missing teeth an ice bin cracked on bottom ; ordrng 1 W11347840 (Ice bin) and 1 WP2220458 (COUPLING)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Houston, TX 77040
Gary L
Job Details:
05/31/2024
Found faulty sensor to water valve. Removed and replaced water valve. Checked operation
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Cypress, TX 77433
dadrick
Job Details:
05/31/2024
Checked unit oil is leaking out of gear case ; ordrng 1 W11393685 (Gear case) and 1 W10754158 (Stator) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77048
Corey
Job Details:
05/31/2024
Order pulley and belt parts; ordrng 2 349241T (Roller 2)s and 1 341241 (Drive belt) and 1 WP691366 (Idler pulley)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, TX 77433
dadrick
Job Details:
05/31/2024
Checked unit cooling properly customer wanted to know was the unit reset correctly and wanted to how to replace water filter
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Spring, TX 77382
Joshua
Job Details:
05/31/2024
"Ran diagnostic, adjusted leveling, unit door is now closing properly. Customer advised on unit functions."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Houston, TX 77095
dadrick
Job Details:
05/31/2024
Checked unit ice maker not working properly ; ordrng 1 WPW10300024 (Im)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77469
Russell
Job Details:
05/31/2024
"ran diag, test for def thermistor failed. did a circuit continuity check at control . continuity is intermitent. Art,verified findings and submitted for product review."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMB03
Near Cypress, TX 77429
Sarom
Job Details:
05/31/2024
Aligned the door rail
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near League City, TX 77573
donnie
Job Details:
05/31/2024
compressor is locked up; ordrng 1 W11580057 (Comp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77089
Corey
Job Details:
05/31/2024
"Checked unit, verified seal and actuation of dispenser door, advised customer moisture result of temperature difference"