We serviced a
JENN-AIR MICROWAVE
Model JMW3430IM02
Near Houston, Texas 77055
Louis R
Job Details:
01/19/2023
Unit is being replaced
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, Texas 77357
leonard
Job Details:
01/19/2023
removed debis and adjusted blower housing and air damper and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Houston, Texas 77071
derrick
Job Details:
01/19/2023
Order controls; ordrng 1 W11627413 (Control) and 1 W11626077 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Conroe, Texas 77301
james
Job Details:
01/19/2023
Close document for trip and diagnosis and return parts. Customer never returned calls to schedule part install.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near New Caney, Texas 77357
leonard
Job Details:
01/19/2023
re-seated loose left side door hinge properly and checked operations. ck ok
We serviced a
WHIRLPOOL FREEZER
Model KBFC42FTS06
Near Houston, Texas 77079
jerrell
Job Details:
01/19/2023
Reschedule to allow tech to get back out to check the freezer door; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Richmond, Texas 77406
raul
Job Details:
01/19/2023
Customer wanted me to check her dryer as well. I Secured dryer hose vent that was loose.
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Houston, Texas 77084
jerrell
Job Details:
01/19/2023
Ran diagnostics reset controls and adjust dry sensor settings ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Humble, Texas 77338
leonard
Job Details:
01/19/2023
adjusted simmer flames on rt. and left front burners and checked operations. ck ok
We serviced a
JENNAIR COOK TOP
Model JED3430GS01
Near Bellaire, Texas 77401
angel
Job Details:
01/19/2023
Cooktop has blemishes on top customer will try clean with cleaner. Also the customer had the unit installed by authorized installers and will need to have the dealer get the authorization to get the extra year warranty
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77096
angel
Job Details:
01/19/2023
Machine came on and ran once then stopped seems to be a power issue customer calling to have an electrician come and correct power
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Humble, Texas 77346
leonard
Job Details:
01/19/2023
order parts 2man 3wgt with Donnie; ordrng 1 W11578205 (compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, Texas 77084
jerrell
Job Details:
01/19/2023
Need to order ; ordrng 1 W11457841 (STRIKE)
We serviced a
KITCHEN AID ICE MAKER
Model KUID508HPS
Near Houston, Texas 77027
jerrell
Job Details:
01/19/2023
"The ice machine was not installed, and the floor had damage and was in the process to get rebuilt. The technician could not service the ice machine and or see what caused the water damage."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Houston, Texas 77084
jerrell
Job Details:
01/19/2023
Installed listed parts all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Houston, Texas 77016
donnie
Job Details:
01/19/2023
Repaired door latch receiver. Operations are correct now
We serviced a
JENNAIR DOUBLE OVEN
Model JJW2830IL01
Near Cypress, Texas 77433
Josue
Job Details:
01/19/2023
"Door handle loose, top door on double wall oven. Uninstalled door to repair. Reinstalled. All operations are correct. Customer approved."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/18/2023
checked and reset unit and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Fresno, Texas 77545
roosevelt
Job Details:
01/18/2023
replaed pump and motor
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/18/2023
checked and customer needs vents clean has no airflow
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rosharon, Texas 77583
roosevelt
Job Details:
01/18/2023
checked and ajusted vent
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ2
Near Rosharon, Texas 77583
roosevelt
Job Details:
01/18/2023
bad panel; ordrng 1 W11280096 (panl-cntrl)
We serviced a
MAYTAG DRYER
Model MGD7230HW2
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/18/2023
replaced panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/18/2023
replaced bad compressor
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/18/2023
replaced wheels
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Houston, Texas 77096
angel
Job Details:
01/18/2023
Recalibrated unit and retested unit the unit is on 2inch vibration pads also there is a significant dent on the front of the cabinet the customer is getting in touch with Lowes about shipping damage
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Houston, Texas 77096
angel
Job Details:
01/18/2023
Sr 7735516473 ordering parts per whirlpool; ordrng 1 W11296079 (Hinge) and 1 W11296080 (Hinge)
We serviced a
JENN-AIR OVEN
Model JMW2427DS
Near Sugar Land, Texas 77498
roosevelt
Job Details:
01/18/2023
bad bake element and dl auth# is j15nan0xl2; ordrng 1 w11545804 (bake element)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Sugar Land, Texas 77498
roosevelt
Job Details:
01/18/2023
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, Texas 77583
roosevelt
Job Details:
01/18/2023
bad gearcase dl auth# is w15mzn0nl2; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
01/18/2023
Order rollers and rivets ; ordrng 1 WPW10304660 (Roller) and 2 WP2179826 (Rivet)s and 1 WPW10304659 (Roller)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Arcola, Texas 77583
derrick
Job Details:
01/18/2023
Order upper rack; ordrng 1 WP8539214 (Rack)
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Rosharon, Texas 77583
derrick
Job Details:
01/18/2023
Replaced dry pulley and broken wheel and checked operation of unit ok; used 1 Wpw10349492 (Blower) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Sugar Land, Texas 77479
derrick
Job Details:
01/18/2023
Assisted RO on seal system
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Spring, Texas 77380
Gary L
Job Details:
01/18/2023
Assisted tech in repairing ice machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Huffman, Texas 77336
donnie
Job Details:
01/18/2023
Helped LV repair refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, Texas 77064
Gary L
Job Details:
01/18/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cypress, Texas 77433
Josue
Job Details:
01/18/2023
Replaced part. Closing ticket for service. Call techline to document.
We serviced a
JENN-AIR KITCHEN
Model JDPSS246LM0
Near Cypress, Texas 77433
Josue
Job Details:
01/18/2023
Panel missing factory glued brace handle.. need to order part to complete. Two wgt; ordrng 1 W11505239 (Brace handle)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cypress, Texas 77433
Josue
Job Details:
01/18/2023
"Replaced parts. Explained to customer to clean vents and lint catch often. All operations are correct now. Customer approved.; used 1 341241 (Belt), 2 WPW10314173 (Roller support), and 1 WP691366 (Idle pulley) from stock"
We serviced a
WHIRLPOOL DISHHWASHER
Model WDF520PADM9
Near Houston, Texas 77084
jerrell
Job Details:
01/18/2023
Need to order ; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HV04
Near Katy, Texas 77494
raul
Job Details:
01/18/2023
Assisted MY; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Bellaire, Texas 77401
Clayton
Job Details:
01/18/2023
checked unit adjusted the filter housing and checked operation
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sugar Land, Texas 77479
derrick
Job Details:
01/18/2023
Replaced defective cam and control and checked operation of unit ok ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Sugar Land, Texas 77479
derrick
Job Details:
01/18/2023
Secure drain hose that was knocking against rear of washer. Unit checked ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Sugar Land, Texas 77478
derrick
Job Details:
01/18/2023
Replaced open bin sensor and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Houston, Texas 77005
derrick
Job Details:
01/18/2023
Replaced broken door and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Tomball, Texas 77377
gary
Job Details:
01/18/2023
"Ran diagnostics, adjusted issue with flame distributor and burner caps. All functions checked ok at this time"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Tomball, Texas 77377
gary
Job Details:
01/18/2023
Replaced complete lid and gasket assembly in unit. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pinehurst, Texas 77362
gary
Job Details:
01/18/2023
"Ran diagnostics, documented issue with shelf support coming out of liner. SR7735520944 referring customer to customer service"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Magnolia, Texas 77354
gary
Job Details:
01/18/2023
Ordering replacement harness and element ; ordrng 1 W10450289 (Harness) and 1 279838 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Montgomery, Texas 77316
gary
Job Details:
01/18/2023
Replaced main harness and main control assembly. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS03
Near Houston, Texas 77030
Clayton
Job Details:
01/18/2023
order part; ordrng 1 WP2209022 (housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Houston, Texas 77030
Clayton
Job Details:
01/18/2023
checked unit thawed out frozen fill tube
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77024
angel
Job Details:
01/18/2023
Sr 7735021501 spoke with tech line and everything that was replaced has not corrected the issue and they have deemed the unit not repairable the customer will need to contact the resolution department after 3 business days 1-866-931-7390
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Houston, Texas 77024
angel
Job Details:
01/18/2023
Replaced faulty cutting grid all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, Texas 77030
Clayton
Job Details:
01/18/2023
order part; ordrng 2 w11551383s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, Texas 77030
Clayton
Job Details:
01/18/2023
order part; ordrng 1 W10136735 (door gasket)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HV07
Near Montgomery, Texas 77356
james
Job Details:
01/18/2023
order parts reschedule with customer; ordrng 1 W11342846 (CNTRL-ELEC) and 1 8206232A (lamp 40 watt)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77494
raul
Job Details:
01/18/2023
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315DHM08
Near Houston, Texas 77007
Louis R
Job Details:
01/18/2023
Bad ice maker; ordrng 1 W11546935 (Ice maker) and 1 W11645245 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, Texas 77008
Louis R
Job Details:
01/18/2023
Replaced blower wheel; used 1 W11327190 (Wheel) from stock
We serviced a
KITCHENAID VENTHOODS
Model KXD4636YSS7
Near Katy, Texas 77494
martin
Job Details:
01/18/2023
Arrived to install parts but during a second inspection with 2nd technician noticed that the unit was rubbing on counter top on both sides and the movement of motor was being slowed down due to being pressured during the up/down motionAdvised customer to have countertop sanded and or cut out enough to allow for unit to be sitting flushed without any pressure on they sides Uploaded pictures for documentation also have documented with TCT
We serviced a
WHIRLPOOL DRYER
Model XXXX
Near Katy, Texas 77494
martin
Job Details:
01/18/2023
Inspected dryer and found vibration on bracket where control board is secured onto Adjusted but advised customer that that the noise does not affect the function of the dryer as it still drying and that i could not make anymore repairs to alleviate the noisesCustomer will monitor
We serviced a
KITCHENAID VENTHOODS
Model KXD4636YSS7
Near Katy, Texas 77494
raul
Job Details:
01/18/2023
Assisted MY
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Richmond, Texas 77406
raul
Job Details:
01/18/2023
"Ran diagnostics and found error code F7E1 will need actuator, capacitor, and control board; ordrng 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W11513246 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Houston, Texas 77016
donnie
Job Details:
01/18/2023
Unit has several error codes.; ordrng 1 W11481116 (Encoder) and 1 W11399437 (Pump) and 1 W11643701 (Wire harness) and 1 W11513246 (Board) and 1 W11513248 (Board)
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ0
Near Houston, Texas 77339
leonard
Job Details:
01/18/2023
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, Texas 77004
Louis R
Job Details:
01/18/2023
Balanced unit. Operating as normal
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Houston, Texas 77039
Gary L
Job Details:
01/18/2023
Found drum paint peeling. Removed and replaced drum Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS04
Near Houston, Texas 77044
donnie
Job Details:
01/18/2023
Unit water tank is freezing up; ordrng 1 W11620204 (Board) and 1 W10316760 (Thermistor) and 1 W11608966 (Fan scroll)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Porter, Texas 77365
leonard
Job Details:
01/18/2023
replaced broken door glass and panel and checked operations. ck ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Houston, Texas 77076
Louis R
Job Details:
01/18/2023
Replaced heating element
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Humble, Texas 77396
leonard
Job Details:
01/18/2023
replaced stripped red wire terminal block screw connection and checked operations. ck ok; used 1 279393 (SCREW) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77339
donnie
Job Details:
01/18/2023
"Replaced noise cam assy and actuator. Operations are correct now ; used 1 W10721967 (Cam), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Humble, Texas 77346
donnie
Job Details:
01/18/2023
"Replaced, gearcase,clutch,stator, slider,rotor and wash plate. Operations are correct now"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Humble, Texas 77338
donnie
Job Details:
01/18/2023
Error codes and lid hinge broke the lid; ordrng 1 W11307244 (Lid lock) and 1 W11117421 (Lid) and 1 W10270398 (Left hinge) and 1 W10270399 (R hinge) and 1 W11252738 (Strike)
We serviced a
WHIRLPOOL1299] DISHWASHER
Model WDF520PADM9
Near Spring, Texas 77373
donnie
Job Details:
01/18/2023
Open wash motor ; ordrng 1 W10906426 (Board) and 1 W11025157 (Motor / sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Fulshear, Texas 77441
martin
Job Details:
01/18/2023
Compressor trying to start but clicks offWill need sealed system components replaced ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11109499 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, Texas 77043
jerrell
Job Details:
01/18/2023
Replaced leds ran test all operations normal.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, Texas 77080
jerrell
Job Details:
01/18/2023
Removed obstruction ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Dickinson, Texas 77539
dadrick
Job Details:
01/18/2023
order part; ordrng 1 W11101059 (lid) and 1 W10861714 (hindg) and 1 W11023747 (hindg) and 1 W11404293 (screw) and 1 WP8563965 (hindg) and 1 WP8572974 (hindg)
We serviced a
WHIRLPOOL1299] WASHER
Model CAE2765FQ0
Near Texas City, Texas 77591
dadrick
Job Details:
01/18/2023
unable to verify complaint. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Texas City, Texas 77590
dadrick
Job Details:
01/18/2023
checked over unit. found model number tag smired off. unit is on a commercial use. unit not for commercial use. sr#7735427294
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Texas City, Texas 77590
dadrick
Job Details:
01/18/2023
checked over unit. found bad cntrl. caused by roch infastation. sr#7735437581
We serviced a
MAYTAG STOVETOP
Model WFC150M0JS1
Near Hitchcock, Texas 77563
dadrick
Job Details:
01/18/2023
checked over unit. found bad cntrl.instaled new cntrl. instaled new cntrl unit working as designed.
We serviced a
WHIRLPOOL LAUNDRY
Model MVWB835DW0
Near Fulshear, Texas 77441
martin
Job Details:
01/18/2023
Called customer to give time window and he said to go head and cancel as unit is now working
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS02
Near Pattison, Texas 77423
martin
Job Details:
01/18/2023
"I inspected oven controls and did not experience any of the complaints that customers are saying. Tested temperature with digital thermometer and reaching proper readings. Customer is adamant that there is an intermittent control issue. Will order console,appliance manager and probe sensor ; ordrng 1 W11261167 (Control board) and 1 W11297725 (Console) and 1 W10859573 (Probe sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Houston, Texas 77024
jerrell
Job Details:
01/18/2023
Removed ice reinstalled freezer icemaker draewer ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Montgomery, Texas 77356
james
Job Details:
01/18/2023
"Checked unit and replaced tub ring per Technical Service Pointer #: W11651001 Rev A******Action Required: Mandatory******Release Date: December, 2022. Ran test cycle and unit checks ok and no leaks detected."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Houston, Texas 77057
angel
Job Details:
01/18/2023
Unit needs door assembly and also new bucket but the door assembly is no longer available whirlpool direct number 1800-253-1301
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Houston, Texas 77024
angel
Job Details:
01/18/2023
Needs new valve ; ordrng 1 W10897719 (Valve)
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Houston, Texas 77071
derrick
Job Details:
01/18/2023
Reset control board by in plugging UI from control. Ran diagnostics and checked operation of unit ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Houston, Texas 77027
Clayton
Job Details:
01/18/2023
order part; ordrng 1 w11552018
We serviced a
WHIRLPOOL KITCHEN
Model KRMF706ESS01
Near Houston, Texas 77003
Clayton
Job Details:
01/18/2023
replaced evap fan motor and control
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Panorama Village, Texas 77304
james
Job Details:
01/18/2023
Checked unit and replaced open element and open fuses. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Conroe, Texas 77304
james
Job Details:
01/18/2023
Checked unit for error codes and cleared code f8e1. Ran diagnostic test cycle and unit checks ok except water overflows from drain pipe in wall. Uint checks ok. Advised customer to have drain pipe in wall cleaned. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Conroe, Texas 77304
james
Job Details:
01/18/2023
"Checke dunit and replaced worn suppotrt wheels, belt and noisy idler pulley. Ran test cycle and unit checks ok."
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW1
Near Richmond, Texas 77407
martin
Job Details:
01/18/2023
Replaced belt and tested Working as intended now Did not need motor nor control board
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JB3
Near Humble, Texas 77396
leonard
Job Details:
01/18/2023
order part 2wgt; ordrng 1 W11178791 (cooktop)