Bulb is out ordering part; ordrng 1 W10571723 (Bulb)

Replaced fresh food door.

"Upon arrival, I inspected the unit and found that the control board and pressure hose need to be replaced.; ordrng 1 W11608056 (Control board) and 1 WP353244 (Pressure hose)"

Upon arrival i diagnosed unit. Remove unit to inspect found thermostat fix connection faulty. I reconnected wire to thermostat fix install unit and retested. Unit heating passed. Unit is working as designed.

Ran diagnostics.

"Part is discontinue, UI"

Found faulty control part order ; ordrng 1 W11607637 (Control)

unit needs high voltage parts and TCOs.; ordrng 1 W11495561 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W11574181 (TCO cavity) and 1 W11545871 (transformer) and 1 WPW10574736 (capactr-mg) and 1 W11256462 (diode)

replaced faulty suspension and ran test cycle. test ok

replaced shorted control board and faulty oven ignitor and checked operations. ck ok; used 1 W11590294 (IGNTR-OVEN) from stock

Found faulty compressor. Evacuated system. h Removed and replaced compressor and drier recharged system and checked

need approval for 2x labor plus parts 2wgt; ordrng 1 W11232121 (panl-cntrl) and 1 W10821712 (cntrl-elec)

replaced broken left rear leveling leg and re-leveled unit and checked operation. ck ok; used 1 W11213957 (FEET-LVLNG) from stock

"Checked unit and unit was set to showroom mode, tech line aided me on how to get out from there, and we also tested the unit and everything checked okFile#. 7740971490"

checked unit out unit needs 50 hour defrost then unit will be correct unit checked out

checked unit out cleaned holes in tube unit checked out

part faluire; used 1 W11239857 (BELT) from stock

"unit needs switch harness, and spark module.; ordrng 1 W10617680 (harns-wire) and 2 W11601369 (module)s"

unit needs several door parts. none of the door parts are avail. PARTS ARE NLA. UNIT IS FROM 1990s

"Checked unit with tech line and everything is working as it's designed, I tried to explain to customer on how to use the unit correctly, the customer didn't listen and didn't want to hear all that, tech line was listening and said to refer the customer to contact customer service, customer said they will pay until they talk to Costco"

Checked unit and motor fan blades are broken ; ordrng 1 W11035826 (Motor fan)

part order; ordrng 1 w11565110 (harness) and 1 w11558182 (control) and 1 w11518204 (ui)

Consumer canceled at door

checked power supply. found that outlet is loose and needs to be replaced .unit tested ok.

Part order for drain pump due to water not draining properly.; ordrng 1 1901A (Drain pump)

Unable to replicate model and serial number for service. Job complete

Part order for water filter valve due to unit not dispensing water to refrigerator door.; ordrng 1 W11563296 (Filter valve)

"Ran diagnostic, all unit functions checked ok at this time. Customer set to monitor"

Parts nla explained to consumer; ordrng 1 W10219462 (Board) and 1 W10151197 (Control)

Replaced shorted control and checked operation of unit ok

Replaced shorted control and checked operation of unit ok

Replaced shorted modules and checked operation of unit ok; used 4 W11484836 (Module) from stock

"Arrived at customer home to troubleshoot gas leakFound gas valve turned off Customer stated that gas company detected gas on 3 of the 4 burners,the inside of oven and wall connection Advisde I would check All connectionsStarted by inspecting connections with gas turned OFF to see if any leak, no leakOpened gas and started with back wall connection, initially did not get a reading but after switching gas meter to 'high sensativity' it spiked detecting a small leak at the wall connection. Proceeded to inspect the burners individually one by one did not find a leak Cheked oven burner and no leak found Turned All burners ON and oven at the same time and inspected back of regulator, no leaksTestded my gas meter by putting it near All burners and during initial start device detected gas but quickly dissipated Advised customer of findings, NO leaks inside the machineSmall leak detected at the wall connection Only Advised to get with builder and or plumber to inspect connection, missing teflon or pipe dopeCustomer upset because I could not find the leaks gas company detected,Called tech support to document SR#7740970773Uploaded pictures of gas leak location, gas valve turned OFF and how I left the unit back in its place"

Ordering parts; ordrng 1 W11412300 (Dispenser)

Order parts and reschedule ; ordrng 1 W11672039 (Control) and 1 W11632709 (UI)

Need to order; ordrng 1 W11566405 (PUMP) and 1 WP2310092 (HARNS-PUMP) and 1 W10585391 (Valve)

"Ran diagnostics, ordering replacement Icemaker assembly ; ordrng 1 W11658802 (Icemaker)"

Order parts ; ordrng 1 W11626074 (Control) and 1 W11643701 (Harness)

"Ran diagnostics, ordered replacement control, switch and valve assembly ; ordrng 1 W11506011 (Control) and 1 W11545764 (Switch) and 1 W11434044 (Valve)"

"Ran diagnostics, corrected issues with wiring harness. Customer advised on functions. Checked ok at this time"

Replaced defective user interface unit is working as designed

Replaced belt and splutch

Found washer control stuck in drain cycle and not able to reset Will order new control board ; ordrng 1 W11607637 (Control board)

"Checked unit and diode and capacitor were shorted out, I replaced them and checked ok; used 1 W10574736 (Cap), and 1 W11256462 (Diode) from stock"

"Ran diagnostics, replaced faulty panel and control assembly. All functions checked ok"

"Ran diagnostics, inspected unit functions along with voltage coming from home. All functions checked ok at this time. Customer advised on Nuisance tripping coming from arc fault breakers Service Pointer (W11525530 Rev C) Advised on contacting breaker manufacturer Eaton Electrical 1800-386-1911GE Electrical 1800-782-8061Schneider Electric/Square D 1888-778-2733Siemens Industrial 1800-333-7421"

Installed control ran test all operations normal.

Customer unavailable will reschedule.; saved tckt

Maintenance will monitor unit after I recharged it.; saved tckt

Replaced broken ice maker and checked operation of unit ok; used 1 W11700250 (Ice maker) from stock

"Ran diagnostics, replaced faulty fill valve in unit. All functions checked ok at this time"

Found that the plug in the motor was disconnected reconnected motor and all functions worked ok

replaced bad icemaker; used 1 W11700250 (ICEMAKER) from stock

replaced broken glass

checked and all function worked as designed

Installed housing ran test all operations normal.

Will need drain pump and control board. ; ordrng 1 W11539855 (Drain pump) and 1 W11034363 (Control board)

Installed left front burner. Unit operations are now correct.

Replaced bad control & UI. Unit giving F7E2 error now. ; ordrng 1 W11460946 (Sump)

Replaced right side UI.

assisted CS

"Upon arrival, I replaced the necessary parts. After completing the replacement, I ran the unit in bake mode at 350?F(pictures attached). The unit reached the desired temperature and was cycling on and off as expected. I then tested the unit in broil mode at 500?F (pictures attached) and it reached the temperature as expected. After checking the control panel for any error codes, I found none(pictures attached). The unit is operating as designed and functioning properly."

"Ran diagnostic replace damage latch, all functions checked okay"

Ran diagnostic replace faulty lower harness all functions checked okay

Installed covers and leds ran test all operations normal.09368i 162.32 03268i 503.42

Ran diagnostic ordering replacement Harness; used 1 W11643701 (Harness) from stock

Checked unit freezer fan not coming on freezer door has spots on it also shelve is bent ; ordrng 1 W11575358 (Evaporator fan) and 1 W10815701 (Freezer door) and 1 W10807832 (Glass shelve)

Fixed door seal.

"Replaced faulty UI CONSOLE, all unit functions checked ok at this time."

"Ran diagnostic, quoted 123.00 motor and cap. Customer approved ; ordrng 1 WPW10205979 (Dispenser motor) and 1 WPW10205979 (Separator)"

"Replaced faulty harness, all unit functions checked ok at this time"

Ran diagnostic corrected Loose connection at 3way valve.

"Ran diagnostic, removed blockage in fill lines. All unit functions checked ok at this time"

Upon arrival changed pulley unit is now working as designed

Upon arrival went into diagnostics and found loose connection to fuse unit is now heating

Upon arrival compressor is clicking needs new compressor ; ordrng 1 W11580057 (Compressor) and 2 W11109499 (Dryer)s and 1 W11506635 (Process tube)

Ordering parts; ordrng 1 W11607637 (Control) and 1 W11481722 (Actuator)

Upon arrival detergent compartment is filthy causing the softener not to come out ordering parts; ordrng 1 W11752344 (Detergent drawer) and 2 W10920133 (Cold hose)s and 1 W10920135 (Hot hose) and 2 W10096851 (Clamps)s

Unit is up and running as designed

"Upon arrival checked all wires and cooktop while on , no unusual smell unit is working as designed"

checked unit out fixed loose harness on control unit is correct now

checked unit out fixed power supply unit is correct now

Order parts ; ordrng 1 W11395618 (Capacitor)

"Checked unit to find customer has roach infestation and unit is voided until he provides receipt of extermination to whirlpool,,all repairs would cost out of pocket unit is ok"

Assisted Tech JP with repair

Checked unit and replaced external drain pump. Ran test cycle and unit checks ok and no leaks detected.

"Upon arrival I replaced the freezer door and there is no scratches, its now shiny."

Replaced drier and coupler

Upon arrival unit was constantly dripping into drum. I replaced part after replacement no more dripping into drum. Unit is working as designed.

Checked unit and control is not working ; ordrng 1 W11607637 (Control)

"I ran a diagnostic and no error codes found unit went through fine on the auto test, customer ran a quick cycle full of jeans and it went fine, I explained to customer on how to use the unit correctly"

"The customer said she had a pan in the oven with cooking oil and she turned the oven on by mistake and when she noticed she open door and everything went up in in flames, and she turned it off with a fire extinguisher, everything melted down harness, controls and latch, after the customer saw the conditions that were left, customer said she was going to get a new one"

"Checked unit and latch was broken, I replaced it and checked ok; used 1 W11513248 (Latch) from stock"

Checked unit and control is not working ; ordrng 1 W11607637 (Control)

Order parts ; ordrng 1 W11513246 (Control)

Repair broken wire on drain pump

Order parts and reschedule ; ordrng 1 WP5760M303-60 (Control) and 1 12001656 (OVEN SENSOR REPLACEMENT)

"Ran diagnostics, replaced complete dryer repair kit and heating element in unit. All functions checked ok. Customer advised on monitoring lent buildup/restriction"

changed out compresser unit checked out

Installed parts all operations OK not a call back. Customer needs to clean his vent out or this issue is going to happen again.