We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Houston, Texas 77024
angel
Job Details:
05/08/2026
Ran diagnostic sending quote for approval to replace drain pump and pressure switch ; ordrng 1 WPW10730972 (Drain pump assembly) and 1 WPW10448876 (Pressure switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5328PM01
Near Houston, Texas 77024
angel
Job Details:
05/08/2026
"Ran diagnostic, fridge cooling properly at the time, fc 1.6 and dropping, rc 38 and dropping contacted techline case#23471448"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Houston, Texas 77055
angel
Job Details:
05/08/2026
"Ran diagnostic, contacted techline case #23472268, advice to run unit without filter to see if symptoms come back, If unit still operational suggests to replace filter, test heaters, defrost line icemaker test and fill test passs"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Conroe, Texas 77304
John
Job Details:
05/08/2026
checked unit out diff issue harness was broke at drain pump made unit right unit checked out; used 1 W11643701 (HARNS-WIRE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Conroe, Texas 77301
Clayton
Job Details:
05/08/2026
Install installed parts in testing everythings operating and functioning properly
We serviced a
JENNAIR OVEN
Model JJW2827DS03
Near Spring, Texas 77381
Clayton
Job Details:
05/08/2026
Installed parts ran unit though test all ops okay now total 1573.02 Auth# 00845P
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Magnolia, Texas 77354
gary
Job Details:
05/08/2026
"Ran diagnostics, removed restriction from drain line in unit. And customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSF5836RZ00
Near Katy, Texas 77494
martin
Job Details:
05/08/2026
Found inetrior thermistors obstructed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Katy, Texas 77494
martin
Job Details:
05/08/2026
"Found drain pump wire, loose connection"
We serviced a
WHIRLPOOL WASHER
Model Wfw560chw4
Near Houston, Texas 77042
Alex
Job Details:
05/08/2026
Replaced cntrl panel
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, Texas 77079
Alex
Job Details:
05/08/2026
Rc dropping too cold causing freezing. Ordering ui; ordrng 1 W11330486 (Ui)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Houston, Texas 77042
Alex
Job Details:
05/08/2026
Replaced parts and unit functioning properly now
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Magnolia, Texas 77354
gary
Job Details:
05/08/2026
"Ran diagnostics, ordering replacement left and right hinge from top oven door. Customer also advised on nuisance tripping from Arc fault breakers (service pointer W11525530 Rev C) will need to contact manufacturer of breaker Eaton Electrical 1-800-386-1911; ordrng 1 W11665203 (Hinge) and 1 W11665204 (Hinge)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ4
Near Houston, Texas 77089
Ivan
Job Details:
05/08/2026
"upon arrival diagnosed unit and lifted up legs on the front of dishwasher, also adjusted front gasket . advised customer she needs to level the floor so the dishwasher can sit properly and mount the dishwasher to cabinets"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Tomball, Texas 77377
Joshua
Job Details:
05/08/2026
Replaced faulty heater element. All unit functions now check ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Magnolia, Texas 77354
Joshua
Job Details:
05/08/2026
Ran diagnostic ordering replacement Sump motor assembly. Quoted customer 210 plus taxes. Customer approved ; ordrng 1 W11613570 (Sump motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RB00
Near Houston, Texas 77073
dadrick
Job Details:
05/08/2026
Replaced parts unit tested properly
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Houston, Texas 77098
george
Job Details:
05/08/2026
Installed parts tested unit after and confirmed temperature and heater cycle on and off as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rosenberg, Texas 77471
Russell
Job Details:
05/08/2026
"replaced harness, and clip. unit tested ok."
We serviced a
KITCHENAID M/W OTR
Model KMMS230RPS01
Near League City, Texas 77573
Josue
Job Details:
05/08/2026
Assisted Tech
We serviced a
KITCHENAID M/W OTR
Model KMMS230RPS01
Near League City, Texas 77573
Jordan
Job Details:
05/08/2026
"Installed magnetron, transformer, and capacitor due to unit not heating. Operations are now complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near League City, Texas 77573
Josue
Job Details:
05/08/2026
Assisted Tech
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
derrick
Job Details:
05/08/2026
Replaced shorted control and checked operation of unit ok; used 1 W11607637 (Control) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Missouri City, Texas 77489
derrick
Job Details:
05/08/2026
Order control; ordrng 1 W11608056 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Sugar Land, Texas 77479
derrick
Job Details:
05/08/2026
Washer is in a commercial environment and consumer wouldnt pay service call. Called in to TPSS
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Sugar Land, Texas 77478
derrick
Job Details:
05/08/2026
Checked operation unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Houston, Texas 77085
derrick
Job Details:
05/08/2026
Unit being replaced by Whirlpool
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC236SPS
Near The Woodlands, Texas 77381
Joshua
Job Details:
05/08/2026
Replaced faulty icemaker assembly. Customer advised on monitoring unit ice production
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Spring, Texas 77382
Joshua
Job Details:
05/08/2026
Replaced faulty ice bin and sensor. All unit functions now check ok. Customer advised on monitoring unit ice production
We serviced a
JENNAIR REFRIGERATOR
Model JBZFR18IGX9
Near Spring, Texas 77381
Clayton
Job Details:
05/08/2026
Assisted Josh
We serviced a
JENN-AIR RANGE
Model JGCP548HL02
Near Spring, Texas 77386
Osiel
Job Details:
05/08/2026
"per service pointer adjusted the burner cap and sump to sit flat and align to proper ignite. Burner turning knob when pushed in is slow to bounce back due to grease/food debris causing clicking to continue after ignite, removed and cleaned, tested, clicking stop unit is operating as normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Magnolia, Texas 77355
Joshua
Job Details:
05/08/2026
Ordering system components. Compressor and evaporator drier. ; ordrng 1 WP2188822 (Evaporator) and 1 W10233960 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Texas City, Texas 77591
chris
Job Details:
05/08/2026
Replaced faulty suspension rods and Gearcase. Unit is now working as intended no issues at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77083
Edwin
Job Details:
05/08/2026
Upon arrival I replaced parts. After replacement I tested unit. Unit cooling properly tested okay. I made customer aware it can take 36 to 72 hours for temperatures to stabilize. Unit is working as design.
We serviced a
WHIRLPOOL COOKTOP
Model WCGK7530PS01
Near Richmond, Texas 77469
Russell
Job Details:
05/08/2026
"replaced caps, and burners. unit tested ok."
We serviced a
WHIRLPOOL COOKTOP
Model WCGK7530PS01
Near Richmond, Texas 77469
Russell
Job Details:
05/08/2026
"unit needs grate bumpers, and grommets.; ordrng 6 W11703399 (bumper)s and 5 W11703768 (grommet)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77003
Damarcus
Job Details:
05/08/2026
Replaced defective suspension rods washer working fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM07
Near Houston, Texas 77003
Damarcus
Job Details:
05/08/2026
Order parts ; ordrng 1 W11736795 (BAFFLE-AIR) and 1 W11127829 (MOTOR-COND)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS03
Near Houston, Texas 77024
angel
Job Details:
05/08/2026
"Ran diagnostic, ice production normal when arrived, replace components all functions checked okay"
We serviced a
KITCHENAID ICEMAKER
Model KUID518SPS00
Near Houston, Texas 77024
angel
Job Details:
05/08/2026
"Ran diagnostic, adjist bin thermistor, found unit producing ice normal, advice customer about adjusting drain hose to prevent water from going back to drain pump"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, Texas 77055
angel
Job Details:
05/08/2026
"Ran diagnostic ordering capacitor, advice customer about uneven load and overload ; ordrng 1 W11614512 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS1
Near Conroe, Texas 77302
John
Job Details:
05/08/2026
changed out hose unit is correct now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shenandoah, Texas 77384
John
Job Details:
05/08/2026
changed out pump ran diag unit is correct now found no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325DHZ
Near Richmond, Texas 77406
raul
Job Details:
05/08/2026
Unit needs ice maker and filter housing. Unit has roaches I documented case number 23472983
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near La Marque, Texas 77568
donnie
Job Details:
05/08/2026
unit would not run. Checked voltage at wall outlet. 55 volts on L1 and 124 volts on L2. Customer calling electrician
We serviced a
WHIRLPOOL DRYER
Model WED4107SW0
Near Hitchcock, Texas 77563
donnie
Job Details:
05/08/2026
Unit only has 25 volts to L2 124 volts to L1. Unit runs but no heat. Customer calling electrician
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Santa Fe, Texas 77510
donnie
Job Details:
05/08/2026
"Unit cooling is correct, left refrigerator door is not closing and making noise. Repaired screws to bottom door hinge. Operations are correct now"
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Dickinson, Texas 77539
donnie
Job Details:
05/08/2026
Error code for door latch in diagnostics and heater circuit ; ordrng 1 W11537778 (Element) and 1 W11683135 (Board) and 1 W11410464 (Owi) and 1 W11412299 (Door switch)
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Dickinson, Texas 77539
donnie
Job Details:
05/08/2026
No power out of control board to element ; ordrng 1 W11728016 (Board) and 1 W11627521 (Encoder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Katy, Texas 77449
Luis
Job Details:
05/08/2026
Checked unit and the control is not working ; ordrng 1 W11642241 (Control)
We serviced a
JENN-AIR OVEN
Model JOECC530RL00
Near Richmond, Texas 77406
raul
Job Details:
05/08/2026
Will need Console ; ordrng 1 W11767819 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Richmond, Texas 77407
raul
Job Details:
05/08/2026
Replaced drain pump and harness
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Richmond, Texas 77407
raul
Job Details:
05/08/2026
I called techline and they suggested to check drum baffles. I will take with me a new belt of idle pulley. Case number 23472481; ordrng 1 WP691366 (Pulley assembly) and 1 341241 (Belt)
We serviced a
WHIRLPOOL WASHER
Model WFW5720RW0
Near Friendswood, Texas 77546
Jordan
Job Details:
05/08/2026
Part order due to f7 e1 locked stator Rotar error code.; ordrng 1 W11708681 (Stator) and 1 W10916241 (Rotar) and 1 W11742379 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Pearland, Texas 77581
Jordan
Job Details:
05/08/2026
"Closing for trip, and diagnostics. Customer canceled at the door."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Pearland, Texas 77581
Jordan
Job Details:
05/08/2026
Part order due to fan not turning on causing no heat.; ordrng 1 W10574736 (Capacitor) and 1 W11737664 (Transformer) and 1 W11222648 (Diode) and 1 W11662234 (Fan) and 1 W11737661 (Magnetron)
We serviced a
WHIRLPOOL WASHER
Model WDT531HAPM0
Near Manvel, Texas 77578
Jordan
Job Details:
05/08/2026
"Installed console, and control. All operations are now functioning properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Conroe, Texas 77384
John
Job Details:
05/08/2026
checked unit out changed controul unit is correct now
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Conroe, Texas 77385
John
Job Details:
05/08/2026
changed out knobs unit checked out
We serviced a
KITCHENAID RANGE
Model KFDS936SSS00
Near Humble, Texas 77346
leonard
Job Details:
05/08/2026
order parts 2man 2wgt with LV and GL; ordrng 1 W11568941 (hinge) and 1 W11568813 (hinge) and 1 W11334152 (door liner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Humble, Texas 77346
leonard
Job Details:
05/08/2026
replaced leaky filter housing and checked operations. ck ok; used 1 WPW10394053 (filter housing) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, Texas 77047
Ivan
Job Details:
05/08/2026
upon arrival replaced parts unit is now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near Houston, Texas 77047
Ivan
Job Details:
05/08/2026
upon arrival went into diagnostics and seen loose wire to compressor causing tripping breaker corrected issue .unit is now working as designed
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, Texas 77033
Ivan
Job Details:
05/08/2026
upon arrival seen mouse droppings and lots of poison around washer and underneath. this is not safe and unhealthy .
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Conroe, Texas 77304
John
Job Details:
05/08/2026
checked unit out at this point unit has normal sounds cust is not happy unit checked out
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Katy, Texas 77449
jerrell
Job Details:
05/08/2026
"Need to order ; ordrng 1 W10682535 (Latch) and 1 W11578563 (Control) and 1 W10775446 (Pump) and 1 W10721967 (Cam kit) and 1 W10808317 (Belt) and 1 W11222394 (Motor) and 1 W10680219 (Impeller (Washplate) and 1 W10396887 (Hub - Driven, Baske) and 1 W11450610 (Lower harness)"
We serviced a
MAYTAG WASHER
Model MVW7232HC
Near Katy, Texas 77450
jerrell
Job Details:
05/08/2026
Need to order; ordrng 1 W11187091 (damper)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77493
jerrell
Job Details:
05/08/2026
Reinstalled control board connections ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, Texas 77055
Louis R
Job Details:
05/08/2026
Replaced bad control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Houston, Texas 77007
Louis R
Job Details:
05/08/2026
Replaced damaged freezer door.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Houston, Texas 77002
Louis R
Job Details:
05/08/2026
"Replaced valve, control, shifter and cap."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS
Near Houston, Texas 77004
Louis R
Job Details:
05/08/2026
Replaced busted drain hose.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77072
jerrell
Job Details:
05/08/2026
Need to order ; ordrng 1 W11578827 (Control)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, Texas 77079
jerrell
Job Details:
05/08/2026
Need to order ; ordrng 1 W10897719 (Valve) and 1 W11126268 (Pump harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Houston, Texas 77060
dadrick
Job Details:
05/08/2026
Customer canceled returning parts
We serviced a
MAYTAG DRYER
Model MGD6500MW1
Near Houston, Texas 77024
angel
Job Details:
05/08/2026
Ran diagnostic adjust loose harness at moisture sensor and adjust legs all functions checked okay
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Pearland, Texas 77584
Josue
Job Details:
05/08/2026
Ordering parts to address the issue; ordrng 5 W11620491 (KNOBS)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ14
Near Woodloch, Texas 77302
John
Job Details:
05/08/2026
checked unit out fixed fill tube unit is correct nolw
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Humble, Texas 77338
leonard
Job Details:
05/08/2026
checked unit and found bad valves in new compressor order parts 2man 3wgt; ordrng 1 W11592010 (compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Houston, Texas 77339
leonard
Job Details:
05/08/2026
order part; ordrng 1 W10908391 (icemaker)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Magnolia, Texas 77355
gary
Job Details:
05/08/2026
"Ran diagnostics, ordering complete mag, transformer, capacitor and diode ; ordrng 1 W11545872 (Transformer) and 1 W11818020 (Capacitor) and 1 W11256462 (Diode) and 1 W10754299 (Magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, Texas 77494
martin
Job Details:
05/08/2026
"Found control board non responsive, will need new one ; ordrng 1 W11683481 (Control board)"
We serviced a
WHIRLPOOL STACK LAUNDRY
Model WET4024HW0
Near Katy, Texas 77494
martin
Job Details:
05/08/2026
"Per Resident, she can use dryer for an hour or two before breaker tripsInspected dryer for signs of tripping breaker. Removed Electrical panel to take an Amperage draw readings. Uploaded pictures for documentation. Dryer has a 30 amp breaker and reading shows While dryer running on highest heat cycle only drawing around 14amps. Called techline to Document. Case # 23474106Provided the manager with Breaker checklistPer techline, the machine is not the cause of breaker tripping"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Magnolia, Texas 77355
gary
Job Details:
05/08/2026
"Spoke with customer, will pre ID main control assembly ; ordrng 1 W11620570 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Seabrook, Texas 77586
donnie
Job Details:
05/08/2026
Replaced defective control board. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model WED5010LW
Near Texas City, Texas 77591
donnie
Job Details:
05/08/2026
Replaced repair kit on dryer. Operations are correct now.; used 1 4392067 (Repair kit) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Houston, Texas 77018
Damarcus
Job Details:
05/08/2026
Rescheduled for readers/ recorders; saved tckt
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Sugar Land, Texas 77479
roosevelt
Job Details:
05/08/2026
bad panel Customer called back for 90 days paid service fee already; ordrng 1 w11793909 (panel)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, Texas 77008
Damarcus
Job Details:
05/08/2026
Replace defective suspension rods washer working fine now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Missouri City, Texas 77459
roosevelt
Job Details:
05/08/2026
called tpb and spoke with Devon because not find anythoing or leaks on washer and customer wont this washer replaced and keeps calling in making up stuff for us to come out and didnt find any leaks on washer fill to the top and ran and drianed unit.... per devon we wont be goig back to this customer case# is 23468066
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Sugar Land, Texas 77498
roosevelt
Job Details:
05/08/2026
replaced all
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Katy, Texas 77450
Luis
Job Details:
05/08/2026
I replaced the control that was not working and checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Humble, Texas 77339
leonard
Job Details:
05/08/2026
replaced shorted control board and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, Texas 77339
leonard
Job Details:
05/08/2026
order parts 3wgt; ordrng 1 W10902814 (washplate) and 1 W11449841 (gearcase) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10915701 (rotor)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Humble, Texas 77339
leonard
Job Details:
05/08/2026
replaced broken drum and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Houston, Texas 77339
leonard
Job Details:
05/08/2026
replaced faulty icemaker and ran harvest and fill test. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC236SPS02
Near Katy, Texas 77450
Luis
Job Details:
05/08/2026
"Checked unit and freezer door is crack open, I showed it to the customer and freezer is full of condensation, I explained to customer to make sure the door is closed correctly, the customer is going to organize their food and defrost the unit"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, Texas 77051
Damarcus
Job Details:
05/08/2026
Replace defected control and actuator with latch working fine now
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR2
Near Sugar Land, Texas 77479
roosevelt
Job Details:
05/08/2026
replaced bad latch
We serviced a
WHIRLPOOL RANGE
Model WFE3030RS0
Near Houston, Texas 77060
Gary L
Job Details:
05/08/2026
Found sensor wire caught in back panel. Removed back panel and adjusted wires to sensor. Checked operation