We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77089
angel
Job Details:
11/03/2023
Disconnected control in door and unit came on if unit starts cooling it will ; ordrng 1 W10815668 (Door) and 1 WPW10769076 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Houston, Texas 77004
Clayton
Job Details:
11/03/2023
replaced shorted control
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Texas City, Texas 77510
donnie
Job Details:
11/03/2023
No power to drain pump; ordrng 1 W11624938 (Board) and 1 W11590868 (Wire harness) and 1 W11559968 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Houston, Texas 77009
Louis R
Job Details:
11/03/2023
Ran diagnostics. Unit operating as normal.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, Texas 77583
derrick
Job Details:
11/03/2023
Not getting neutral from power supply. Checked operation of dryer OK
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Rosharon, Texas 77583
derrick
Job Details:
11/03/2023
Order drawer and valve; ordrng 1 W11524103 (Drawer) and 1 W11316256 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Arcola, Texas 77583
derrick
Job Details:
11/03/2023
Unit on gfci breaker. Found no problem with unit. Advised to change
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Rosharon, Texas 77583
derrick
Job Details:
11/03/2023
Replaced shorted Dsi board and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
derrick
Job Details:
11/03/2023
Replaced intermittently working ice maker and checked operation ok
We serviced a
JENNAIR OVEN
Model JJW3430LL00
Near Montgomery, Texas 77316
Armando
Job Details:
11/03/2023
Checked unit and repairedloose harness connection at control. Unit checks ok. Assisted by Tech JP
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Houston, Texas 77018
Louis R
Job Details:
11/03/2023
Ran diagnostics. Unit operating. Customer will monitor
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Houston, Texas 77091
Louis R
Job Details:
11/03/2023
"Replaced bad drain pump, control, motor, capacitor and shifter. Unit operating as normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Houston, Texas 77080
Louis R
Job Details:
11/03/2023
Found bad heater; ordrng 1 Wpw10675033 (Control) and 1 Wp12729128 (Heater) and 1 W10316760 (Thermistor) and 1 W11109595 (Motor w/ harness)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Houston, Texas 77080
Louis R
Job Details:
11/03/2023
SR# 7737711508 cap line too short to Lokring
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Montgomery, Texas 77356
Armando
Job Details:
11/03/2023
Checked unit and replaced icebox adapter per Bruce at Tech Line. Documented with Karen at Trade Partners that there is very little humidity this week and therefore very little frost in freezer besides what was previously there. Issued SR#7737515375
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Missouri City, Texas 77459
derrick
Job Details:
11/03/2023
Consumer to purchase new unit. Do not order; ordrng 1 W11124822 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, Texas 77042
jerrell
Job Details:
11/03/2023
Installed led modules all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS
Near Houston, Texas 77042
jerrell
Job Details:
11/03/2023
Ran diagnostics could not duplicate issue at this time customer explained that the problem happened two weeks ago. Tech asked if customer can video record issue to fix problem.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, Texas 77024
jerrell
Job Details:
11/03/2023
Installed leds ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, Texas 77024
jerrell
Job Details:
11/03/2023
Installed listed parts all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Katy, Texas 77493
martin
Job Details:
11/03/2023
Arrived customer home to troubleshoot ongoing breaker tripping issue but when i asked customer if it had tripped so ice last visit almost a moth ago they said it had Not tripped I provide the breaker check list to customer to have the electrician fill out and send to whirlpoolUnit is working properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Katy, Texas 77493
martin
Job Details:
11/03/2023
Inspected ice maker and found it turned offTurned IM back on and reset control board Customer will monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Houston, Texas 77004
Clayton
Job Details:
11/03/2023
"checked unit thawed out frozen fill tube and checked operation; (created new UIS, deleted prior attachment to UisID 414921)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, Texas 77057
Louis R
Job Details:
11/03/2023
Auth# W1999C1NL2 REPLACED STUCK BASKET TUB GEARCASE AND SUPPORTS
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Houston, Texas 77002
Louis R
Job Details:
11/03/2023
Replaced bad control.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bacliff, Texas 77518
chris
Job Details:
11/03/2023
Replaced faulty timer and knob. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Montgomery, Texas 77356
Armando
Job Details:
11/03/2023
Checked unit and replaced open tjhermal fuse. ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536GS00
Near Magnolia, Texas 77354
Josue
Job Details:
11/03/2023
Customer to maintenance cleanliness of burner heads and caps. All operations are correct at this time and could not duplicate issue. Customer OK.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, Texas 77354
Josue
Job Details:
11/03/2023
This is not a safety issue. Unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Magnolia, Texas 77354
Josue
Job Details:
11/03/2023
Loose wire in outlet caused fire to plug. Electrician fixed wall.. Replaced power cord. Ran ops. Unit is working as designed. Customer aware this had nothing to do with the dryer. Correct make and model: Maytag MED7230HC2
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Magnolia, Texas 77354
Josue
Job Details:
11/03/2023
Ordering part. ; ordrng 1 W11629269 (Ice maker asy)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Montgomery, Texas 77316
gary
Job Details:
11/03/2023
"Ran diagnostics, customer advised on restriction from vent in home. Unit working as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Magnolia, Texas 77355
gary
Job Details:
11/03/2023
"Ran diagnostics, ordering replacement console assembly ; ordrng 1 W11622500 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Magnolia, Texas 77355
gary
Job Details:
11/03/2023
"Ran diagnostics, calibrated basket and customer advised on running affresh cleaners. Customer to monitor"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, Texas 77004
Clayton
Job Details:
11/03/2023
replaced shorted control
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Pearland, Texas 77584
chris
Job Details:
11/03/2023
Part was not given to me ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Santa Fe, Texas 77510
chris
Job Details:
11/03/2023
Replaced faulty bellows. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pattison, Texas 77423
martin
Job Details:
11/03/2023
Replaced parts list Retested and working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brookshire, Texas 77423
martin
Job Details:
11/03/2023
Ran diagnostics and pump n motor was non responsive Will order motor and control board ; ordrng 1 W11637581 (Control board) and 1 W11613479 (Pump n motor)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Magnolia, Texas 77354
gary
Job Details:
11/03/2023
"Ran diagnostics, corrected issues with pump and customer advised on running cleaner. All functions checked ok at this time. Will monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Magnolia, Texas 77354
gary
Job Details:
11/03/2023
Replaced heating element assembly per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Magnolia, Texas 77355
Josue
Job Details:
11/03/2023
Customer aware to contact hvac to clean vents. Unit is working as designed without exhaust attached.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Katy, Texas 77493
raul
Job Details:
11/03/2023
Replaced control board and harness wire
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77088
Gary L
Job Details:
11/03/2023
Ordering parts ; ordrng 1 W11510461 (Washplate)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77086
Gary L
Job Details:
11/03/2023
Ordering parts ; ordrng 1 W11665968 (Wire harness)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Fulshear, Texas 77441
martin
Job Details:
11/03/2023
Customer claims she was cooking and the knob got really hot and burned her fingerUploaded pictures of knob and called tech line to document SR#7737713574Will order knobs ; ordrng 5 W11366438 (Knobs)s
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Fulshear, Texas 77441
martin
Job Details:
11/03/2023
Inspected dryer and found broken door switch Replaced with truck stock ; used 1 WP3406107 (Door switch) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77044
leonard
Job Details:
11/03/2023
replaced warped and misaligned top panel and checked all operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Spring, Texas 77379
Gary L
Job Details:
11/03/2023
Found water line pinched in back of refrigerator. Water line has fitting that sticks out an inch. When refrigerator is pushed back it restricts line.
We serviced a
WHIRLPOOL COOKTOP
Model W3CG3014XW02
Near Fresno, Texas 77545
roosevelt
Job Details:
11/03/2023
checked and found that customer spilled greese or oil unit had dried out and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rosharon, Texas 77583
roosevelt
Job Details:
11/03/2023
cheked and tighting up loose nut on cam
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
roosevelt
Job Details:
11/03/2023
checked and ajusted cam screw and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Fulshear, Texas 77441
martin
Job Details:
11/03/2023
Inspected washer and found screw that holds rotor in place had came loose Added lock thread and reattached Uploaded pictures for documentation Ran diagnostics and working properly now
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, Texas 77096
derrick
Job Details:
11/03/2023
Cleaned restriction out of drain pump filter and checked ok
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Houston, Texas 77098
derrick
Job Details:
11/03/2023
Order harness; ordrng 1 W11690849 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Dickinson, Texas 77539
donnie
Job Details:
11/03/2023
Noisy fan motor and leaking ice maker; ordrng 1 W11559968 (Fan motor) and 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Dickinson, Texas 77539
donnie
Job Details:
11/03/2023
Repaired left burner to light. Customer needs to get LP conversion
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near League City, Texas 77573
donnie
Job Details:
11/03/2023
Need comp and evaporator fan motor ; ordrng 1 W11574734 (Comp) and 1 W11578030 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, Texas 77054
derrick
Job Details:
11/03/2023
Order evap fan motor; ordrng 1 WPW10464673 (Fan motor)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near League City, Texas 77573
donnie
Job Details:
11/03/2023
"Return air was full of styrofoam, cleaned it out. Operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near League City, Texas 77573
donnie
Job Details:
11/03/2023
"Replaced cam assy and actuator. Operations are correct now ; used 1 W10721967 (Cam), and 1 W11481722 (Actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Spring, Texas 77379
Osiel
Job Details:
11/03/2023
adjusted drawer to completely close
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Spring, Texas 77379
Osiel
Job Details:
11/03/2023
unit working as design
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Spring, Texas 77382
Josue
Job Details:
11/03/2023
Customer aware of our policy at ASI.. we do not run after another company has already worked on the unit . Now we are not even able to diagnose the unit as the other company has punctured the Freon lines. Customer to contact kitchenaid for replacement of unit or have the original company to come out and repair. Use Authorization # K196ND1DPL1
We serviced a
JENNAIR RANGE
Model JJW9630DDS
Near Spring, Texas 77379
Osiel
Job Details:
11/03/2023
Diagnostic - quoted for repairs
We serviced a
MAYTAG DISHWASHER
Model MDB4545SDZ0
Near Spring, Texas 77379
Osiel
Job Details:
11/03/2023
trip & diagnostics - customer said she will replaced unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Montgomery, Texas 77316
Armando
Job Details:
11/03/2023
order part reschedule with customer; ordrng 1 W10841140 (adhesive)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Conroe, Texas 77384
Armando
Job Details:
11/03/2023
Checked unit and cleared error codes f2e2 and f4e4. Checked power and is correct. Ran diagnostic test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSQ00
Near Houston, Texas 77066
Osiel
Job Details:
11/03/2023
diagnostics - waiting for approval for parts ; ordrng 1 w10408179 (Water Valve Inlet) and 1 2198597 (Ice Maker Assem.)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Houston, Texas 77068
Osiel
Job Details:
11/03/2023
"unit needs control board, gasket, spk module, gas valve ; ordrng 1 wpw10535778 (Gasket Door) and 1 w11590249 (Module SPK) and 1 wp98014893 (Valve-Gas) and 1 w11126814 (Control-Elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Spring, Texas 77382
Josue
Job Details:
11/03/2023
"Noisy during spins. Ordering parts. Four wgt, two tech with JP; ordrng 1 W11314648 (Bellow) and 1 W11460604 (Outer Tub and inner drum asy) and 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11316766 (Shocks)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Arcola, Texas 77583
roosevelt
Job Details:
11/03/2023
checked and found that braker in garage was tripped reset and all ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
11/03/2023
bad controls; ordrng 1 w11109176 (consol) and 1 w11506011 (cntrl) and 1 w11406962 (ui)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Sugar Land, Texas 77478
roosevelt
Job Details:
11/03/2023
replacd bad latch dl auth# is m199370xl2; used 1 W11307244 (LATCH) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Missouri City, Texas 77459
roosevelt
Job Details:
11/03/2023
checked and tighting up loose screw on stater
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, Texas 77459
roosevelt
Job Details:
11/03/2023
bad cond. fan motor; ordrng 1 w11458267 (fan blade) and 1 W11127829 (motor-cond)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Stafford, Texas 77477
roosevelt
Job Details:
11/03/2023
Check and customer needs to replace bad filter
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Sugar Land, Texas 77498
roosevelt
Job Details:
11/03/2023
Replaced bad actuator ; used 1 W10913953 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Friendswood, Texas 77546
chris
Job Details:
11/03/2023
Found faulty ice maker part order ; ordrng 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Texas City, Texas 77591
donnie
Job Details:
11/03/2023
"Removed object from drain pump, operations are correct now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Sugar Land, Texas 77478
roosevelt
Job Details:
11/03/2023
Check and customer needs to replace bad filter all other operations ok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spring, Texas 77389
Gary L
Job Details:
11/03/2023
Ordering parts ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Humble, Texas 77346
leonard
Job Details:
11/03/2023
replaced broken bottom grill and checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Conroe, Texas 77303
Armando
Job Details:
11/03/2023
Checked unit and adjusted left door hinge. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG114SWB0
Near Hitchcock, Texas 77563
donnie
Job Details:
11/03/2023
Need tubing to burners; ordrng 2 Wp98017359 (Rear)s and 1 Wp98017583 (Lf) and 1 Wp98017582 (Rf)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near League City, Texas 77573
donnie
Job Details:
11/03/2023
"Ran diagnostics unit wouldnt let me execute diagnostics, tried to reboot unit unit would not. Need board and ui, estimate is $818.37 customer is buying a new unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSFS48NMX00
Near Hitchcock, Texas 77563
donnie
Job Details:
11/03/2023
Need ice bin door and bottom basket ; ordrng 1 W11452422 (Ice bin cover) and 1 W11690617 (Basket) and 1 W11452329 (Front)
We serviced a
JENNAIR RANGE
Model JDRP548HL01
Near Houston, Texas 77018
Louis R
Job Details:
11/03/2023
New parts damaged ; ordrng 3 W11515370 (Grates)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Houston, Texas 77027
jerrell
Job Details:
11/03/2023
Need to call tech line to follow up about the door and temperature ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MGD8630HW
Near Houston, Texas 77024
jerrell
Job Details:
11/03/2023
Need to order; ordrng 1 661570V (Belt) and 1 W10837240 (BRACKET)
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Houston, Texas 77084
jerrell
Job Details:
11/03/2023
Need to order ; ordrng 1 W11524105 (DRAWER) and 1 W11316257 (HOSE) and 2 W11316599 (HOSE)s and 1 W11316255 (VALVE) and 1 W11316256 (VALVE) and 1 W11316246 (SWITCH-WL) and 1 W11632339 (Control)
We serviced a
JENNAIR COFFEE MACHINE
Model JJB6424HM
Near Houston, Texas 77084
jerrell
Job Details:
11/03/2023
Need to order; ordrng 1 W11363146 (GRINDER) and 1 W11363151 (DIVERTER) and 1 W11363537 (INFUSION) and 1 W11363155 (VALVE)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, Texas 77084
jerrell
Job Details:
11/03/2023
Need to order; ordrng 1 W11175771 (Valve) and 1 W11637581 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Houston, Texas 77024
jerrell
Job Details:
11/03/2023
Need to order; ordrng 1 W11416362 (PUMP&MOTOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Magnolia, Texas 77355
gary
Job Details:
11/03/2023
"Ran diagnostics, ordering replacement LED Kit, pending further action ; ordrng 1 W11683242 (Led) and 1 W11683244 (Led)"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Houston, Texas 77089
angel
Job Details:
11/03/2023
Fixed connections at main control retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Kemah, Texas 77565
angel
Job Details:
11/03/2023
Fixed loose drain hose and power cord all ok no problems
We serviced a
JENNAIR OVEN
Model JJW3830LM00
Near Montgomery, Texas 77316
Armando
Job Details:
11/03/2023
Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 W11598132 (CONSOLE) and 2 W11448961 (CNTRL-ELEC)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Katy, Texas 77493
martin
Job Details:
11/03/2023
Needs meat pan ; ordrng 1 WP2188664 (Meat Pan) and 1 W11035574 (Pan trim)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Sugar Land, Texas 77478
roosevelt
Job Details:
11/03/2023
Check and customer needs to replace bad filter all other operations ok