We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Tomball, Texas 77375
Josue
Job Details:
11/06/2023
"Replaced ctrl elec.. still same issues, if not worsened. Found internal damages. Called techline and spoke to Chris.. SR#7737728152.. deemed non-repairable customer to contact dealer or cust service."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Katy, Texas 77493
martin
Job Details:
11/06/2023
"Replaced burner but issuer continues Inspected and found middle burner not igniting properlyIt comes on intermittently Will need center electrode,spark module, and harness; ordrng 1 WPW10475149 (Spark module) and 1 W11186516 (Center electrode) and 1 W10860916 (Spark module) and 1 W11512353 (Switch harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, Texas 77423
martin
Job Details:
11/06/2023
"Replaced basket,hub, wash plate and motor Did not need gear case. Tested vigorously and did not hear any noises other than normal operation noises"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, Texas 77441
martin
Job Details:
11/06/2023
Needs control board and water valve ; ordrng 1 W11087226 (Control board) and 1 W11175771 (Water valve)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near League City, Texas 77573
donnie
Job Details:
11/06/2023
Burner tube was not around Orifice gas was spraying outside of burner tub. Took burner apart. Reinstalled correctly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near League City, Texas 77573
donnie
Job Details:
11/06/2023
"Removed refrigerator shelving, replaced refrigerator evaporator cover assembly"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near League City, Texas 77573
donnie
Job Details:
11/06/2023
Noisy gearcase and leaking water from tub ring; ordrng 1 W11510461 (Washplate) and 1 W11621180 (Board) and 1 W11449841 (Gearcase) and 1 W11478525 (Ui) and 1 W10754448 (Slider) and 1 W11590590 (Tub ring) and 1 W11400156 (Suspension) and 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11260238 (Rotor)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Conroe, Texas 77306
Armando
Job Details:
11/06/2023
Asssited Tech JP. JP to order more parts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Houston, Texas 77016
Gary L
Job Details:
11/06/2023
Found burner caps not seated properly on two burners. Adjusted burner caps and leveled range. Checked operation
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Houston, Texas 77083
raul
Job Details:
11/06/2023
I adjusted burner cap and calibrated oven by 5 degrees.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, Texas 77002
Louis R
Job Details:
11/06/2023
Replaced bad fill valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Houston, Texas 77008
Louis R
Job Details:
11/06/2023
SR# 7737147523 called Techline. Customer will call Whirlpool on how to move forward.
We serviced a
KITCHENAID WINE CELLAR
Model KUWR304ESS00
Near Friendswood, Texas 77546
chris
Job Details:
11/06/2023
Replaced faulty door switch. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, Texas 77354
gary
Job Details:
11/06/2023
Replaced faulty pump/motor assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW2
Near Magnolia, Texas 77354
gary
Job Details:
11/06/2023
"Ran diagnostics, customer advised on restriction from venting in home. Unit working as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Magnolia, Texas 77355
gary
Job Details:
11/06/2023
"Ran diagnostics, ordering replacement suspension; ordrng 1 W11130362 (Suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Richmond, Texas 77406
raul
Job Details:
11/06/2023
"Replaced pump, control and latch"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fulshear, Texas 77441
martin
Job Details:
11/06/2023
"Inspected and found motor broken where the belt attaches Will need new motor, wheel,belt and pulley ; ordrng 1 279827 (Motor) and 1 341241 (Belt) and 1 WP694089 (Wheel) and 1 WP691366 (Pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, Texas 77407
raul
Job Details:
11/06/2023
Replaced compressor and Evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, Texas 77011
chris
Job Details:
11/06/2023
Replaced faulty compressor. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL02
Near Richmond, Texas 77406
raul
Job Details:
11/06/2023
I replaced screws
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Houston, Texas 77064
Osiel
Job Details:
11/06/2023
installed pump assembly - unit is draining
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Houston, Texas 77070
Osiel
Job Details:
11/06/2023
customer needs to change filter
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS00
Near Houston, Texas 77069
Osiel
Job Details:
11/06/2023
"wrong setting on oven, user error - unit working as design"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spring, Texas 77388
Osiel
Job Details:
11/06/2023
"changed control board, console controls and water valve"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Tomball, Texas 77377
gary
Job Details:
11/06/2023
Assisted Kayla D. In sealed system repair. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, Texas 77096
derrick
Job Details:
11/06/2023
Order freezer door; ordrng 1 LW11026425 (Door)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Alvin, Texas 77511
chris
Job Details:
11/06/2023
Replaced faulty thermostat and thermal cutoff. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, Texas 77433
Gary L
Job Details:
11/06/2023
Assisted tech in repairing refrigerator.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Cypress, Texas 77433
Gary L
Job Details:
11/06/2023
Assisted tech in repairing washer
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spring, Texas 77388
Osiel
Job Details:
11/06/2023
replaced broken knob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Spring, Texas 77380
Osiel
Job Details:
11/06/2023
replaced light switch
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Richmond, Texas 77406
raul
Job Details:
11/06/2023
Replaced heating element
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Tomball, Texas 77377
gary
Job Details:
11/06/2023
"Ran diagnostics, performed bubbles test on orifice and all connections no leaks found at this time. Documented issue wit tech line SR-7737724640 customer to monitor"
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Hockley, Texas 77447
gary
Job Details:
11/06/2023
"Ran diagnostics, ordering replacement housing assembly ; ordrng 1 W10906551 (Housing)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Humble, Texas 77396
leonard
Job Details:
11/06/2023
order parts 2wgt; ordrng 1 W11600355 (control panel) and 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Porter, Texas 77365
leonard
Job Details:
11/06/2023
re-installed loose encoder control board onto control panel d checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, Texas 77365
leonard
Job Details:
11/06/2023
replaced faulty oven ignitor and checked operations. ck ok; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Humble, Texas 77346
leonard
Job Details:
11/06/2023
rebooted control board and ran recalibration and test cycle. all test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Houston, Texas 77036
derrick
Job Details:
11/06/2023
Replaced shorted switch and checked operation of unit ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Bellaire, Texas 77401
derrick
Job Details:
11/06/2023
Order door hinges; ordrng 1 W11573703 (Hinge) and 1 W11573702 (Hinge)
We serviced a
KITCHENAID OVEN
Model KSDB900ESS2
Near Houston, Texas 77005
derrick
Job Details:
11/06/2023
Installed bezels and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYY00
Near Houston, Texas 77005
derrick
Job Details:
11/06/2023
Consumer needs compressor. Will purchase new unit
We serviced a
KITCHENAID OVEN
Model KOSE507ESS04
Near Houston, Texas 77025
derrick
Job Details:
11/06/2023
Order sensor; ordrng 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Montgomery, Texas 77356
Armando
Job Details:
11/06/2023
Checked unit and replaced misformed ice door. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Montgomery, Texas 77356
Armando
Job Details:
11/06/2023
order parts reschedule with customer3wgt; ordrng 1 W10897719 (valve) and 1 W11690162 (TUBE-WATER) and 1 WPW10678299 (tube) and 1 WPW10678300 (tube)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, Texas 77356
Armando
Job Details:
11/06/2023
Order part reschedule with customer; ordrng 1 1901A (pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Porter, Texas 77365
leonard
Job Details:
11/06/2023
rebooted control board and ran harvest and fill test. all test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Dayton, Texas 77535
ricky
Job Details:
11/06/2023
"cust declined repair, returning unit to dealor"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Houston, Texas 77045
roosevelt
Job Details:
11/06/2023
checked and leveled and ajusted legs on unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77345
leonard
Job Details:
11/06/2023
replaced shorted ui control panel and power supply board and checked all operations. ck ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Dickinson, Texas 77539
donnie
Job Details:
11/06/2023
"Replaced broken knob and timer, operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Dickinson, Texas 77539
donnie
Job Details:
11/06/2023
Unit needs compressor inverter $258.59 labor $50.00 customer fixing unit himself
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Porter, Texas 77365
leonard
Job Details:
11/06/2023
order parts 2wgt; ordrng 2 W11598119 (cooling fans)s and 1 W11448962 (control board) and 1 W11598200 (control board)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Texas City, Texas 77590
donnie
Job Details:
11/06/2023
"Lint is coming out the end of the vent from dryer on to floor. This is normal operations. Heating cycle is correct temps, air flow is correct. Lint filter and housing is correct"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HHMM0
Near Spring, Texas 77380
Josue
Job Details:
11/06/2023
Ran diagnostics. Found no issues at this time and could not duplicate issue. Customer aware all operations are normal.. and unit is working as designed. Add on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alvin, Texas 77511
chris
Job Details:
11/06/2023
Found faulty compressor part order ; ordrng 1 W10507884 (Compressor) and 3 W11506635 (Process tube)s
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Manvel, Texas 77578
chris
Job Details:
11/06/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL MICROWAVE
Model wmh32519hz
Near Spring, Texas 77380
Josue
Job Details:
11/06/2023
Add on. Customer aware we cannot repair cosmetic issues under warranty. Customer to contact whirlpool for touch up paint.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, Texas 77380
Josue
Job Details:
11/06/2023
Ran diagnostics. No errors at this time. Could not duplicate issue. Customer aware to not wash rugs in washer as this will damage the unit and Whirlpool is not responsible.
We serviced a
WHIRLPOOL OVEN
Model CWG3600AAB26
Near Houston, Texas 77078
leonard
Job Details:
11/06/2023
replaced faulty oven ignitor and checked operations. ck ok; used 1 12400035 (IGNITOR) from stock
We serviced a
JENN-AIR COOKTOP
Model n/a
Near Houston, Texas 77030
derrick
Job Details:
11/06/2023
Order manifold and regulator; ordrng 1 W10467732 (Manifold) and 1 W11087445 (Regulator)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Houston, Texas 77092
Gary L
Job Details:
11/06/2023
Found voltage dropping when start button is pushed. Unit is losing ground. Customer needs an electrician. Tech line advised
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Deer Park, Texas 77536
ricky
Job Details:
11/06/2023
close so per office
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Magnolia, Texas 77354
Josue
Job Details:
11/06/2023
Ordering parts. Three wgt; ordrng 1 WP3387747 (Element) and 1 280148 (Cut off thermostat) and 1 WP8557403 (Thrmstr fix) and 1 WP8577274 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, Texas 77407
raul
Job Details:
11/06/2023
One heating element wire was not connected. I reconnected and tested heater element and unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, Texas 77036
derrick
Job Details:
11/06/2023
Unit received RA from Whirlpool
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, Texas 77036
derrick
Job Details:
11/06/2023
Consumer received RA from Whirlpool
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Manvel, Texas 77578
chris
Job Details:
11/06/2023
Unit is now working fine per customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, Texas 77089
chris
Job Details:
11/06/2023
Found faulty control and thermistor part order ; ordrng 1 WPW10384183 (Thermistor) and 1 W11666427 (Control) and 1 W11438736 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Houston, Texas 77059
chris
Job Details:
11/06/2023
Assisted tech cd
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pearland, Texas 77581
chris
Job Details:
11/06/2023
Replaced faulty Gearcase and basket. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Manvel, Texas 77578
chris
Job Details:
11/06/2023
Replaced faulty heater. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Santa Fe, Texas 77517
chris
Job Details:
11/06/2023
Found faulty Gearcase and cam part order ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DRYER
Model WED4850HWO
Near Friendswood, Texas 77546
chris
Job Details:
11/06/2023
Found faulty motor and blower wheel part order ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near San Leon, Texas 77539
chris
Job Details:
11/06/2023
Per techline unit is deemed non repairable as we cannot find a leak in the system but pressure was lost in leak down test with nitrogen. Customer needs to contact tpss for resolution
We serviced a
WHIRLPOOL COOKTOP
Model KCIG556JSS01
Near Houston, Texas 77056
Louis R
Job Details:
11/06/2023
Found bad board; ordrng 1 W11627570 (HMI board) and 1 W11627558 (Power board) and 1 W11627565 (Power board) and 1 W11627568 (Power board)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Houston, Texas 77004
Louis R
Job Details:
11/06/2023
Ran diagnostics
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Webster, Texas 77598
angel
Job Details:
11/06/2023
Fixed loose connection at main control all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77056
Louis R
Job Details:
11/06/2023
Fixed connection to heater
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, Texas 77365
leonard
Job Details:
11/06/2023
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near La Marque, Texas 77568
donnie
Job Details:
11/06/2023
Unit door screws were loose hitting cabinet not letting door close. Reinstalling door panel operations are correct
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Spring, Texas 77380
Osiel
Job Details:
11/06/2023
"upper spray arm stuck not mounted properly - uninstalled reinstalled, moving freely"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Houston, Texas 77084
jerrell
Job Details:
11/04/2023
Installed control ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, Texas 77018
Louis R
Job Details:
11/04/2023
Replaced broken rollers
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, Texas 77047
chris
Job Details:
11/04/2023
Replaced faulty Gearcase and cam. Unit is now working as intended no leaks at this time ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, Texas 77573
chris
Job Details:
11/04/2023
Found faulty freezer door part order ; ordrng 1 LW10913113 (Freezer door stainless)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, Texas 77018
Louis R
Job Details:
11/04/2023
Replaced basket per service pointer
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, Texas 77018
Louis R
Job Details:
11/04/2023
Bad idler. ; ordrng 1 Wp691366 (Idler) and 2 W (Support rollers)s and 1 279827 (Motor) and 1 341241 (Belt) and 1 Wp694089 (Wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48SEDUDW01
Near Houston, Texas 77041
jerrell
Job Details:
11/04/2023
"Installed compressor, heater and evaporator ran test all operations normal."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, Texas 77041
jerrell
Job Details:
11/03/2023
Need to order ; ordrng 1 W11670519 (LATCH) and 1 W11627413 (CNTRL-ELEC) and 1 W11399437 (PUMP-WATER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77084
jerrell
Job Details:
11/03/2023
Adjusted heater Hartman test all operations normal
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, Texas 77043
jerrell
Job Details:
11/03/2023
Andrew7737712666 need to call electrician to correct plug voltage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, Texas 77407
raul
Job Details:
11/03/2023
Replaced compressor and Evaporator
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Richmond, Texas 77407
raul
Job Details:
11/03/2023
Will need turn table ring ; ordrng 1 W11252182 (Turntable ring)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Katy, Texas 77494
raul
Job Details:
11/03/2023
Ran diagnostic and didn't find any error codes. I ran dryer and didn't hear any squeaky sounds. Will need Console due to not making sound. ; ordrng 1 W11419056 (Console)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Rosharon, Texas 77583
derrick
Job Details:
11/03/2023
Order drier for seal system; ordrng 1 w10843121 (Drier)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC
Near League City, Texas 77573
angel
Job Details:
11/03/2023
Replaced shorted latch and faulty strike all ok no problems
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, Texas 77089
angel
Job Details:
11/03/2023
Recalibrated unit and retested if issue returns it will need main control estimate is 620.33 if customer wants unit repaired
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, Texas 77407
martin
Job Details:
11/03/2023
Assisted RY with 2man job