We serviced a
WHIRLPOOL KITCHEN
Model WRS588FIHZ04
Near League City, TX 77573
miguel
Job Details: 07/07/2022
checked over unit. unit working as designed. found bad GFI. cust will call electrition.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Stafford, TX 77477
roosevelt
Job Details: 07/07/2022
checked and unit is making ice as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Houston, TX 77059
johnny
Job Details: 07/07/2022
Customer comping about icemaker being too loud when dropping ice advised customer that icemaker is working as designed and noise cannot be quiet down
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519CB1
Near Houston, TX 77089
johnny
Job Details: 07/07/2022
"Called Techline about liner on unit bubbling up. Was informed to strip and sand down unit and apply appliance paint. Advised customer, customer does not want touch up paint for unit advised customer to call customer service or extended warranty to see if problem may be resolved"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB3
Near Houston, TX 77089
johnny
Job Details: 07/07/2022
Found faulty pump part order no return date ; ordrng 1 W10724439 (Drain pump)
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Houston, TX 77058
chris
Job Details: 07/07/2022
Replaced faulty control and bulb. Unit is now working as intended
We serviced a
WHIRLPOOL OVEN
Model WGG555S0BS06
Near Humble, TX 77346
leonard
Job Details: 07/07/2022
adjusted burner heads and caps and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Humble, TX 77346
leonard
Job Details: 07/07/2022
rebooted control board and ran recalibration cycle. all operations checked ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Humble, TX 77338
donnie
Job Details: 07/07/2022
Customers vent through ceiling is still restricted. She did not clean it. I removed vent hose from dryer. Ran unit and checked temp cycles. 122 degrees to 165 degrees. If customer calls back she will need to pay a house call
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Houston, TX 77089
chris
Job Details: 07/07/2022
Found faulty control and drain pump part order ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Pearland, TX 77581
johnny
Job Details: 07/07/2022
Replaced part unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Friendswood, TX 77546
johnny
Job Details: 07/07/2022
Found faulty control and augur motor part order no return date ; ordrng 1 WPW10317991 (Augur motor) and 1 W11114473 (User interface)
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAHZ0
Near Friendswood, TX 77546
johnny
Job Details: 07/07/2022
Found broken adjusters part order no return date ; ordrng 1 W10712395 (Adjusters)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX550ESS2
Near Houston, TX 77056
jerrell
Job Details: 07/07/2022
Replaced bin thermistor all test normal.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Pearland, TX 77584
chris
Job Details: 07/07/2022
Replaced faulty belt and cam. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Pearland, TX 77584
chris
Job Details: 07/07/2022
Replaced faulty ice maker. Unit is now working as intended no leaks at this time. Returning water line as it is not needed
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Pearland, TX 77584
chris
Job Details: 07/07/2022
Replaced faulty capacitor. Unit is now working as intended no leaks at this time
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Humble, TX 77338
donnie
Job Details: 07/07/2022
"Ran diagnostics, no error codes in diagnostics, customer needs to use heavy cycle, hi temp wash and heated dry. Customer needs to use rinse aide also."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77339
leonard
Job Details: 07/07/2022
order parts 2man 4wgt with Donnie; ordrng 1 W11492867 (evaporator) and 1 W10832994 (compressor) and 1 WPW10608485 (evaporator) and 1 TJ90SF8404 (fitting)
We serviced a
WHIRLPOOL DRYER
Model MGD6000AW1
Near League City, TX 77573
miguel
Job Details: 07/07/2022
checked over unit. found bad motor and blower wheel. instaled new motor and blower wheel. unit working as designed.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Arcola, TX 77583
derrick
Job Details: 07/07/2022
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW3
Near Houston, TX 77005
derrick
Job Details: 07/07/2022
Replaced worn idler pulley and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cypress, TX 77433
kayla
Job Details: 07/07/2022
Evaporator cover all frosted up with ice. Ordering parts. Customer to unplug unit 48hours prior to repair to defrost unit with freezer door open and towels in freezer. Three wgt; ordrng 1 WP2315549 (Evaporator fan motor) and 1 W11546681 (Evaporator wiring harness with thermal fuse)
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Cypress, TX 77433
kayla
Job Details: 07/07/2022
DO helped repair unit. Uninstall and reinstall. Rebooted unit. Ran diagnostics. All operations are correct. Customer approved.Authorization: K13F0U0AL2
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Sugar Land, TX 77498
roosevelt
Job Details: 07/07/2022
checked and all function worked as designed
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Houston, TX 77042
jerrell
Job Details: 07/07/2022
Installed drawer all test normal.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Porter, TX 77365
leonard
Job Details: 07/07/2022
order parts 2wgt; ordrng 1 W11399433 (control board) and 1 W11497303 (motor) and 1 W11428524 (capacitor) and 1 W11545744 (wiring harness)
We serviced a
WHIRLPOOL MIRCOWAVE
Model WMH31017HS08
Near Porter, TX 77365
leonard
Job Details: 07/07/2022
"replaced shorted control board and surface lamp and checked operations. ck ok; used 1 W11552018 (control board), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77007
ben
Job Details: 07/07/2022
two man with LR
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB01
Near Houston, TX 77005
ben
Job Details: 07/07/2022
replaced restricted drier and recharged the unit
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Bellaire, TX 77401
ben
Job Details: 07/07/2022
order parts; ordrng 1 w11379294 (cap) and 1 W11084064 (burnr-head) and 1 W11084066 (burnr-head)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77004
ben
Job Details: 07/07/2022
checked unit ran a test cycle to check the operation of the unit the unit is running and heating normaly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Houston, TX 77345
donnie
Job Details: 07/07/2022
"Replaced wash motor , drain pump and valve. Operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near New Caney, TX 77357
leonard
Job Details: 07/07/2022
replaced faulty air damper and fan motor and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77024
anthony
Job Details: 07/07/2022
Replaced faulty electronics and sealed system parts all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77024
anthony
Job Details: 07/07/2022
Replaced gear case and also splutch assembly all ok no problems w13f6z1xpl2
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Katy, TX 77493
martin
Job Details: 07/07/2022
Customer complaint is that dryer takes too long to dry properly Inspected vent hose and found clogged roof ventShowed customer and explained how airflow restrictions causes long drying times. He said he would clear. Uploaded picture for documentation
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Park Row, TX 77493
martin
Job Details: 07/07/2022
Inspected washer and found tub basket scraping on gear case shaft. Will order basket wash plate and screw ; ordrng 1 W11178224 (Washer basket) and 1 W10752283 (Wash plate) and 1 W10752187 (Wash plate screw)
We serviced a
WHILPOOL DISHWASHER
Model WDF520PADM9
Near Hockley, TX 77447
gary
Job Details: 07/07/2022
Replaced complete pump/motor assembly all functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hockley, TX 77447
gary
Job Details: 07/07/2022
"Ran diagnostics customer advised on unit functions, and adjusted temp settings. Customer to monitor temps"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Houston, TX 77345
donnie
Job Details: 07/07/2022
"Calibrated oven, temps off 30 degrees ."
We serviced a
KITCHEN AID OVEN
Model KOSE507ESS04
Near Cypress, TX 77433
donnie
Job Details: 07/07/2022
Helped KD repair wall oven
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, TX 77433
donnie
Job Details: 07/07/2022
Order parts; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hockley, TX 77447
gary
Job Details: 07/07/2022
Replaced main clutch and stator in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Tomball, TX 77375
gary
Job Details: 07/07/2022
"Ran diagnostics, ordering replacement blower wheel; ordrng 1 Wp697772 (Wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cypress, TX 77433
kayla
Job Details: 07/07/2022
Ran diagnostics and found no errors at this time. Unit working as designed. Could not duplicate issue. Advised customer of hot water temperature and rinse aid also efficiency of new heater element per epa regulation.Advised customer to contact whirlpool customer service for owners manual and rinse aid.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 07/07/2022
replaced warped and dented refrigerator door and nameplate and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Caney, TX 77357
leonard
Job Details: 07/07/2022
replaced faulty gearcase and rotor and stator and slider and broken washplate and ran test cyclke. test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Magnolia, TX 77354
gary
Job Details: 07/07/2022
"Ran diagnostics, ordering replacement fill valve ; ordrng 1 W11038689 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 07/07/2022
"Ran diagnostics, unit has frosted over. Ordering complete diffuser,control,harness and evap motor ; ordrng 1 W11380595 (Diffuser) and 1 W11546690 (Control) and 1 W11546681 (Harness) and 1 Wp2315549 (Evap motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pinehurst, TX 77362
gary
Job Details: 07/07/2022
"Replaced main line filter and control assembly, will also need to replace flow meter; ordrng 1 W11596130 (Flow meter)"
We serviced a
WHIRLPOOL FREEZER
Model ART308FFDM07
Near Cypress, TX 77429
kayla
Job Details: 07/07/2022
Added spacer at bottom hinge and replaced gasket. Still same issue. Replaced door with another new gasket ..still same issue. Called techline and spoke to Liam.. cabinet to have issues with insulation and heater built within.. unit non repairable.. SR# 7734052013
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Cypress, TX 77429
kayla
Job Details: 07/07/2022
Ran diagnostics and found no errors at this time. Unit working as designed. Could not duplicate issue. Advised customer of hot water temperature and rinse aid also efficiency of new heater element per epa regulation.
We serviced a
KITCHENAID ICEMAKER
Model KUIC15POZP2
Near Houston, TX 77079
jerrell
Job Details: 07/07/2022
Tech asi for LG
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77079
jerrell
Job Details: 07/07/2022
Installed heater element all test normal.; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Dickinson, TX 77539
johnny
Job Details: 07/07/2022
Found faulty gearcase part order no return date ; ordrng 1 W10870913 (Gearcase) and 1 W10586077 (Basket) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near League City, TX 77573
johnny
Job Details: 07/07/2022
Replaced hose unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Deer Park, TX 77536
ricky
Job Details: 07/07/2022
found and replaced shorted cnt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Deer Park, TX 77536
ricky
Job Details: 07/07/2022
found and freed jammed float
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pasadena, TX 77505
ricky
Job Details: 07/07/2022
"cycled unit found all settings working normal, cust does not like unit, sr 7734020587, pics taken, future service cod for same complaint"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Pasadena, TX 77506
ricky
Job Details: 07/07/2022
need cnt; ordrng 1 w11476575 and 1 W10384183 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model KAWS700GQ
Near Pasadena, TX 77506
ricky
Job Details: 07/07/2022
"needs coupling, est declined"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Houston, TX 77061
ricky
Job Details: 07/07/2022
needs cnt; ordrng 1 w11457841 and 1 w11304572
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77015
ricky
Job Details: 07/07/2022
"found unit stalled after power outage, reset cnt and cycled"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Houston, TX 77031
derrick
Job Details: 07/07/2022
Repaired loose door gasket and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Dickinson, TX 77539
miguel
Job Details: 07/07/2022
checked over unit. found unit off level. relevel unit working as designed.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near League City, TX 77573
chris
Job Details: 07/07/2022
Replaced faulty user interface. Unit is now working as intended no leaks at this time. Control being returned as it is not needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Katy, TX 77449
martin
Job Details: 07/07/2022
Inspected freezer and found back panel frozen Will order control board fan motor and harness ; ordrng 1 W11546610 (Heater) and 1 W11565110 (Control board) and 1 W11559968 (Fan motor) and 1 W11581973 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Missouri City, TX 77489
roosevelt
Job Details: 07/07/2022
checked and customer never cleaned lent fom filter and had a build up removed and all function ok
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Houston, TX 77045
roosevelt
Job Details: 07/07/2022
bad panel; ordrng 1 w11478526
We serviced a
KITCHEN AID ICE MAKER
Model KUIX505ESS1
Near Houston, TX 77007
ben
Job Details: 07/07/2022
checked unit found the drain pump shorted the customer declinde the repair
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Houston, TX 77008
ben
Job Details: 07/07/2022
checked unit ran a test cycle the burner is cycling on and off by the tststs. the customer will have the vent checked
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GP0
Near Houston, TX 77008
ben
Job Details: 07/07/2022
checked unit reinstalled the upper rack and tracks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 07/07/2022
Will need seal system job.; ordrng 1 W11370574 (Compressor) and 1 W11546692 (Evaporator) and 2 W11109499 (Filter drier)s and 1 W11566891 (Control board) and 1 W11502743 (Precooler) and 1 Wpw10197428 (Start dev) and 1 Wpw10662129 (Capacitor) and 3 W11504415 (Suction tube to compressor)s and 3 W11504431 (High pressure side to compressor)s and 3 W11506619 (Suction line to Evaporator)s and 3 W11504433 (Heat loop to drier)s and 3 W11504447 (Capillary tube to drier)s and 3 W11504448 (Capillary to Evaporator)s and 3 W11506620 (Suction line to Evaporator)s
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Katy, TX 77494
raul
Job Details: 07/07/2022
"Will need magnetron, transformer, capacitor and diode.; ordrng 1 W10754299 (Magnetron) and 1 W10836753 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Porter, TX 77365
leonard
Job Details: 07/06/2022
adjusted and re-aligned ice container and checked operation. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hockley, TX 77447
gary
Job Details: 07/06/2022
Ran diagnostics ordering new control and fill valve assembly ; ordrng 1 Wpw10179146 and 1 W11196400 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MEDC465HW0
Near Porter, TX 77365
leonard
Job Details: 07/06/2022
tightened loose red wire connection at terminal block and checked all operations and amp draw. unit amp draw is 22.9amps. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN402ESS00
Near Houston, TX 77006
ben
Job Details: 07/06/2022
checked unit and recharged the unit
We serviced a
JENN-AIR BUILT-IN M/W
Model JMD2124WS0
Near Houston, TX 77019
ben
Job Details: 07/06/2022
replaced shorted control
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Houston, TX 77019
ben
Job Details: 07/06/2022
checked unit ran a test cycle the unit checked ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ3
Near Houston, TX 77056
ben
Job Details: 07/06/2022
checkedc unit checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Houston, TX 77056
ben
Job Details: 07/06/2022
checked unit adjusted the door. the customer needs to have the installers correct the instlation
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Houston, TX 77027
ben
Job Details: 07/06/2022
replaced shorted water va
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77030
ben
Job Details: 07/06/2022
checked unit adjusted the ice maker and checked operation
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Cypress, TX 77429
kayla
Job Details: 07/06/2022
No error codes. All sounds normal. Customer was loading improper. Explained all settings and sensors to customer. All operations are correct. Could not duplicate issue. Unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Porter, TX 77365
leonard
Job Details: 07/06/2022
order parts 2wgt; ordrng 1 WPW10589837 (cntrl-elec) and 1 W11048824 (cover) and 1 W11457241 (drain pan) and 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)
We serviced a
JENN-AIR OVEN
Model JJW2830WS00
Near Houston, TX 77005
roosevelt
Job Details: 07/06/2022
assissted derrick
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Humble, TX 77396
leonard
Job Details: 07/06/2022
replaced broken power cord and ran test cycle. test ok; used 1 WPW10242407 (power cord) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Humble, TX 77396
leonard
Job Details: 07/06/2022
order parts 4wgt; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Humble, TX 77346
leonard
Job Details: 07/06/2022
replaced leaky water valve and checked operations. ck ok; used 1 W10865826 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Houston, TX 77345
leonard
Job Details: 07/06/2022
replaced shorted control panel and control board and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Humble, TX 77339
leonard
Job Details: 07/06/2022
all operations working properly. no error codes and ran test cycle. all test ok. customer not happy with the way machine works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, TX 77336
leonard
Job Details: 07/06/2022
"replaced leaky water line fittings and checked operations. ck ok; used 1 WP2198677 (CONNECTOR), and 1 WP2300868 (FITTING) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, TX 77406
martin
Job Details: 07/06/2022
Replaced control board Tested and working properly now
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
anthony
Job Details: 07/06/2022
Replaced faulty control assembly all ok no problems
We serviced a
JENN-AIR OVEN
Model JJW2830WP02
Near Houston, TX 77024
anthony
Job Details: 07/06/2022
Did rack rework and also tested rack with scale all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77056
anthony
Job Details: 07/06/2022
Replaced faulty spray arm clips and float all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Richmond, TX 77407
martin
Job Details: 07/06/2022
Installed new pump and motor but pump did not agitate. Faulty partWill reorder ; ordrng 1 WPW10605059 (Pump and motor) and 1 WPW10348269 (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Houston, TX 77056
anthony
Job Details: 07/06/2022
Added noise pads to keep vibration down all ok no problems