We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Houston, Texas 77091
Louis R
Job Details:
06/19/2023
Replace bad HV control
We serviced a
WHIRLPOOL WINE CELLAR
Model WUW55X24HS0
Near Katy, Texas 77494
raul
Job Details:
06/19/2023
"Will need compressor, evap, and filter drier; ordrng 1 W11297348 (Compressor) and 1 W10782196 (Evaporator) and 1 W11290639 (Filter drier)"
We serviced a
WHIRLPOOL1299] DRYER
Model WED4850HW0
Near Richmond, Texas 77407
raul
Job Details:
06/19/2023
Replaced door seal and adhesive
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Richmond, Texas 77407
raul
Job Details:
06/19/2023
"Replaced controls, and led module"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, Texas 77041
jerrell
Job Details:
06/19/2023
Need to order ; ordrng 1 W11546690 (CONTRL-BOX)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pearland, Texas 77584
chris
Job Details:
06/19/2023
Found faulty door cams part order ; ordrng 1 W10876191 (Bottom cam) and 1 W11311687 (Door cam) and 1 W11292872 (Hinge) and 1 WPW10257206 (Cam)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pearland, Texas 77584
chris
Job Details:
06/19/2023
Found that customer was loading unit incorrectly. Instructed customer on how to. Load unit correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Pearland, Texas 77584
chris
Job Details:
06/19/2023
Found faulty thermistor part order ; ordrng 1 W11449066 (Thermistor harness)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Pearland, Texas 77584
chris
Job Details:
06/19/2023
Found faulty magnetron and noise filter part order ; ordrng 1 W11391712 (Magnetron) and 1 W10422269 (Noise filter)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, Texas 77041
jerrell
Job Details:
06/19/2023
"Need to order ; ordrng 1 W10919003 (Drain pump) and 1 W10890624 (MOTOR-DRVE) and 1 W10913953 (ACTUATOR) and 1 WPW10285518 (SWITCH-CYC) and 1 WPW10285512 (Switch) and 1 W10786100 (Harness) and 1 W11652038 (HARNS-WIRE), used 1 W11307244 (LATCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Spring, Texas 77382
Josue
Job Details:
06/19/2023
Replaced parts. All operations are correct now. Customer approved.Authorization:: S84638
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77339
leonard
Job Details:
06/19/2023
defrosted freezer evaporator and called Tech line and spoke with Andrew and found faulty cabinet wiring causing false defrost thermister reading to control board deemed unrepairable er SR#7736435357.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Hockley, Texas 77447
gary
Job Details:
06/19/2023
Replaced faulty electrodes and spark module assembly. All functions checked ok at this time
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Montgomery, Texas 77356
james
Job Details:
06/19/2023
Do not order part at this time customer will call office if repair is wanted.; ordrng 1 W11089306 (overlay)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Santa Fe, Texas 77510
chris
Job Details:
06/19/2023
Replaced faulty harness and control board. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77449
martin
Job Details:
06/19/2023
Needs handle cover and hinge cover ; ordrng 1 W11120683 (Handle cover) and 1 W11120174 (Hinge cover)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Galveston, Texas 77550
dadrick
Job Details:
06/19/2023
checked over unit. found bad suspention. instaled new suspention. unit working as designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15NHZS0
Near Houston, Texas 77019
Clayton
Job Details:
06/19/2023
"put unit into clean cycle, customer will replace filter"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77054
Clayton
Job Details:
06/19/2023
replaced door gasket
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Houston, Texas 77096
Clayton
Job Details:
06/19/2023
"order part; ordrng 1 W10304659 (front roller,rt) and 1 w11594405 and 1 W11163765 (fitting)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Katy, Texas 77493
martin
Job Details:
06/19/2023
"Replaced vent and trimCustomer still not satisfied with results. I did not see anything wrong with installation. Uploaded pictures for documentation Picture shows leveled correctly, nothing else that could be done."
We serviced a
KITCHENAID KITCHEN
Model KDFM404KPS0
Near Magnolia, Texas 77354
Josue
Job Details:
06/19/2023
Cosmetic damage. Customer to contact kitchenaid for authorization on parts and labor. Parts needed:: W11416788
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Conroe, Texas 77303
james
Job Details:
06/19/2023
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, Texas 77303
james
Job Details:
06/19/2023
Checked unit and replaced shorted timer. Ran test cycle and unit checks ok and is cycling heat.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Bellaire, Texas 77401
Clayton
Job Details:
06/19/2023
replaced all led modules
We serviced a
WHIRLPOOL FREEZER
Model KBSD608ESS1
Near Houston, Texas 77002
Clayton
Job Details:
06/19/2023
order parts; ordrng 1 w11384469 (switch)
We serviced a
ROPER WASHER
Model NTW4516FW4
Near Montgomery, Texas 77316
james
Job Details:
06/19/2023
"Checked unit and replaced shorted control, shift actuator and stripped cam. Ran auto test cycle and unit checks ok."
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5057LW0
Near Montgomery, Texas 77316
james
Job Details:
06/19/2023
Checked unit and cleared error code f8e1. Repaired loose connection at water inlet valve. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Galveston, Texas 77551
dadrick
Job Details:
06/19/2023
order part; ordrng 1 W11645245 (water valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Galveston, Texas 77554
dadrick
Job Details:
06/19/2023
checked over unit. found bad heater. instaled new heater. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, Texas 77355
Josue
Job Details:
06/19/2023
Unit is changing temperatures intermittently either freezing or not cooling. Ordering parts. Two wgtSpoke to Austin techline SR# 7736665797. All sounds are normal. Customer to record future sounds.; ordrng 1 W11236851 (Diffuser) and 2 W10316760 (Thermistor)s and 1 W11670354 (Ctrl elec) and 1 W11567938 (Ui) and 1 W11566475 (Evaporator wiring harness)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Houston, Texas 77084
jerrell
Job Details:
06/19/2023
Installed listed parts all test normal.
We serviced a
MAYTAG KITCHEN
Model MEDC465HW0
Near Conroe, Texas 77304
james
Job Details:
06/19/2023
Order parts reschedule with customer2wgt; ordrng 1 WPW10185992 (timer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM704KPS1
Near Houston, Texas 77084
jerrell
Job Details:
06/19/2023
Installed listed parts all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77045
roosevelt
Job Details:
06/19/2023
replaced bad housing
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Richmond, Texas 77407
raul
Job Details:
06/19/2023
Different issue not a callback will need seal on outer door and heating element ; ordrng 1 W10864081 (Seal) and 1 W10703867 (Heating Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD606ESS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/19/2023
bad icemaker customer not repairing
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/19/2023
replaced glass
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/19/2023
bad control; ordrng 1 w11513246 (cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
roosevelt
Job Details:
06/19/2023
checked and heated door seal and all function ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near La Marque, Texas 77568
Osiel
Job Details:
06/19/2023
Found faulty control board customer declined repair ; ordrng 1 Controlboard
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dickinson, Texas 77539
Osiel
Job Details:
06/19/2023
Found faulty pump part order no return date ; ordrng 1 W11087376 (Pump)
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Houston, Texas 77024
jerrell
Job Details:
06/19/2023
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, Texas 77024
jerrell
Job Details:
06/19/2023
Need to order ; ordrng 1 WPW10594330 (Heater) and 1 W11524469 (CNTRL-ELEC) and 1 W11524653 (HARNS-WIRE)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Houston, Texas 77024
jerrell
Job Details:
06/19/2023
Need to order.; ordrng 1 W11543994 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, Texas 77583
roosevelt
Job Details:
06/19/2023
checked and removed screw from drum and all function ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, Texas 77583
roosevelt
Job Details:
06/19/2023
"replaced pully and belt; used 1 341241 (BELT), and 1 8066184 (PULLEYMTR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, Texas 77073
Gary L
Job Details:
06/19/2023
Found user interface cracked. Removed and replaced user interface. Checked operation and function
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Baytown, Texas 77523
ricky
Job Details:
06/19/2023
found and replaced shorted cnts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Baytown, Texas 77523
ricky
Job Details:
06/19/2023
need cnt; ordrng 1 w10841330 and 1 w10914411
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dayton, Texas 77535
ricky
Job Details:
06/19/2023
"found and replaced shorted parts, cust well out, could not test unit"
We serviced a
WHIRLPOOL ICEMAKER
Model KBSD708MPS00
Near Liberty, Texas 77575
ricky
Job Details:
06/19/2023
need im; ordrng 1 w11626124
We serviced a
KITCHENAID REFIGERATOR
Model KRFF507HPS04
Near Liberty, Texas 77575
ricky
Job Details:
06/19/2023
need valve; ordrng 1 w11460084 and 1 w11296599
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Porter, Texas 77365
leonard
Job Details:
06/19/2023
checked unit and tempertures.all operations are working properly now. customer will call back if happens again.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS0A
Near Porter, Texas 77365
leonard
Job Details:
06/19/2023
rebooted control board and adjusted door switch and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, Texas 77345
leonard
Job Details:
06/19/2023
re-installed loose bellow front clamp and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, Texas 77056
Clayton
Job Details:
06/19/2023
checked unit reset the controls and ran a test cycle to check the operation of the unit
We serviced a
JENNAIR RANGE
Model JDRP536WP03
Near Houston, Texas 77098
Clayton
Job Details:
06/19/2023
Replaced shorted blower
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW3
Near Humble, Texas 77346
leonard
Job Details:
06/19/2023
replaced broken lid latch and ran test cycle. test ok; used 1 W11394572 (LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, Texas 77089
chris
Job Details:
06/19/2023
Found faulty compressor and evaporator part order ; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, Texas 77304
Josue
Job Details:
06/19/2023
SAME PART FAILURE. Ordering part. Spoke to Austin techline SR# 7736665624 all is normal.; ordrng 1 W11546935 (Ice maker asy)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Magnolia, Texas 77354
Josue
Job Details:
06/19/2023
CUSTOMER COMPLAINT:: Ctrls malfunctioning/not responding. Ordering parts. Two wgt There is nothing wrong with the drain; the customer never mentioned that.; ordrng 1 W11367678 (Ui console) and 1 W11368911 (Ui buttons) and 1 W11305308 (Ctrl elec)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, Texas 77396
leonard
Job Details:
06/19/2023
replaced faulty thermal cut off and checked operations. ck ok; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Conroe, Texas 77304
james
Job Details:
06/19/2023
Checked unit and repaired loose connection at water inlet valve. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO42FMX03
Near Spring, Texas 77381
Josue
Job Details:
06/19/2023
Returning parts. Other part needed is discontinued (2307028). We cannot repair. Customer to contact kitchenaid.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Galveston, Texas 77551
dadrick
Job Details:
06/19/2023
"checked over unit. found bad cntrl, interface, and selecter switch. instaled new cntrl, interface, and selecter switch. unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Humble, Texas 77346
leonard
Job Details:
06/19/2023
replaced faulty hi limit thermostat and checked operations. ck ok; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Houston, Texas 77092
Louis R
Job Details:
06/19/2023
Ran diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Friendswood, Texas 77546
Osiel
Job Details:
06/19/2023
Closing per office
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Houston, Texas 77082
raul
Job Details:
06/19/2023
Trip and diagnostic
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mont Belvieu, Texas 77523
ricky
Job Details:
06/19/2023
close so per office
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Porter, Texas 77365
leonard
Job Details:
06/19/2023
rebooted control board and adjusted rinse aid dispenser and ran test cycle. test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Porter, Texas 77365
leonard
Job Details:
06/19/2023
"replaced faulty surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, Texas 77583
roosevelt
Job Details:
06/19/2023
Check and reconnect loose plug and all operations worked and heated up
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Cypress, Texas 77447
gary
Job Details:
06/19/2023
Ran diagnostics adjusted connectors at terminal block all functions checked ok. Customer advised on functions
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, Texas 77583
roosevelt
Job Details:
06/19/2023
Check and reconnect loose plug and all operations worked and heated up
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD608ESS1
Near Houston, Texas 77002
Clayton
Job Details:
06/19/2023
order parts; ordrng 4 w11632139 (led module)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Kemah, Texas 77565
Osiel
Job Details:
06/19/2023
Replaced faulty comp unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Galveston, Texas 77551
dadrick
Job Details:
06/19/2023
checked over unit. found bad latch. instaled new latch. unit working as designed.; used 1 WPW10482836 (LATCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6605MW0
Near Spring, Texas 77379
Gary L
Job Details:
06/19/2023
Found machine rocking after being moved. Leveled dryer and checked operation. Unit is working fine.
We serviced a
JENNAIR OVEN
Model JJW2830LL00
Near Spring, Texas 77389
Gary L
Job Details:
06/19/2023
Checked oven temperature and found average temperature on point when set at 350. Both ovens are working fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTS511SZDM02
Near Katy, Texas 77449
martin
Job Details:
06/19/2023
"Inspected fridge and found freezer freezing properly Fridge compartment, had items blocking air vent not allowing for proper airflowAdjusted items and also thermostat to a higher temperature"
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Richmond, Texas 77406
martin
Job Details:
06/19/2023
Ran diagnostics and no codes found Advised customer about heavy loads and unbalanced loadsReferred to use and care manual
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77080
Louis R
Job Details:
06/16/2023
Per techline control is bad. SR# 7736655594; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL LAUNDRY
Model WET4027HW0
Near Houston, Texas 77043
Louis R
Job Details:
06/16/2023
Checked unit found bad power from outlet. Customer will get electrician.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Houston, Texas 77080
Louis R
Job Details:
06/16/2023
Replaced bad valve
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Houston, Texas 77092
Louis R
Job Details:
06/16/2023
Fixed jammed tub against cabinet. Customer has unleveled floor causing unit to shake & move
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, Texas 77091
Louis R
Job Details:
06/16/2023
Recalibrated unit.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Spring, Texas 77379
Gary L
Job Details:
06/16/2023
Ordered parts ; ordrng 1 W11166841 (Door panel)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, Texas 77077
jerrell
Job Details:
06/16/2023
Reinstalled control panel ran test all operations normal.
We serviced a
JENN-AIR ICEMAKER
Model JIM159XYRS0
Near Dickinson, Texas 77539
dadrick
Job Details:
06/16/2023
hlp JC
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Missouri City, Texas 77459
roosevelt
Job Details:
06/16/2023
bad pump; ordrng 1 w11543998 (control) and 1 w11399437 (drian pump)
We serviced a
WHIRLPOOL LAUNDRY
Model WTW6120HW2
Near Fresno, Texas 77545
roosevelt
Job Details:
06/16/2023
broken strke; ordrng 1 w11457841 (strike)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
06/16/2023
checked and all function worked ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Sugar Land, Texas 77479
roosevelt
Job Details:
06/16/2023
broken hindge and will need a 2m2wt with derrick; ordrng 1 w116783500 and 1 WP308544 (screw) and 1 w11500952 and 1 w11474472 and 1 2307857 (extension)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
06/16/2023
all function workd as designed
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Sugar Land, Texas 77479
roosevelt
Job Details:
06/16/2023
replaced bad valve; used 1 W11165546 (VALVE) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Houston, Texas 77345
leonard
Job Details:
06/16/2023
rebooted control board and checked operations. ck ok
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Humble, Texas 77339
leonard
Job Details:
06/16/2023
checked unit and reset door switch and all operations are working properly now. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Houston, Texas 77035
roosevelt
Job Details:
06/16/2023
checked and removed stuck ice and all function ok