We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near League City, Texas 77573
angel
Job Details:
11/14/2023
"Replaced faulty motor, control and blower wheel all ok no problems"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS06
Near Friendswood, Texas 77546
angel
Job Details:
11/14/2023
Unit needs new stepper motor assembly the door is rotted and should be replaced but the part is no longer available customer declined repair at this time customer also has a fill tube that they want installed but cant warranty that item. Also informed customer that water has been going into the liner and could have caused an issue where mold could have formed. The cabinet is sealed and have no way to verify; ordrng 1 WPW10546285 (Stepper motor) and 1 WPW10504458 (Door) and 1 W11126009 (Bucket assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IXWH2
Near Houston, Texas 77025
Clayton
Job Details:
11/14/2023
checked unit reinstalled the lower spray arm and checked operation
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Fulshear, Texas 77441
martin
Job Details:
11/14/2023
Replaced panel and control board
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, Texas 77423
martin
Job Details:
11/14/2023
Replaced oven igniter with truck stock Tested and heating properly now ; used 1 W11590294 (Oven igniter) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, Texas 77423
martin
Job Details:
11/14/2023
Replaced control board and sensor Tested and heating properly now
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, Texas 77005
Clayton
Job Details:
11/14/2023
checked unit found the vent hose kinked the customer will replace the hose
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, Texas 77407
raul
Job Details:
11/14/2023
Replaced panel and hinges
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Richmond, Texas 77406
raul
Job Details:
11/14/2023
Replaced heater and thermistor.
We serviced a
MAYTAG WASHER
Model MHW8200FW
Near Richmond, Texas 77406
raul
Job Details:
11/14/2023
Replaced drawer dispenser
We serviced a
JENNAIR MICROWAVE
Model JMW3430LL02
Near Fresno, Texas 77545
roosevelt
Job Details:
11/14/2023
broken support will need a 2m2wt with derrick dl auth# is j19ddb0nl2; ordrng 1 W10909479 (support)
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Rosharon, Texas 77583
roosevelt
Job Details:
11/14/2023
checked and customer vent are blocked up no airflow needs to cleared out
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Houston, Texas 77045
roosevelt
Job Details:
11/14/2023
replaced bad control
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, Texas 77012
ricky
Job Details:
11/14/2023
replaced shorted parts
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Humble, Texas 77346
leonard
Job Details:
11/14/2023
order parts 2wgt; ordrng 1 W11545871 (transformer) and 1 W11391712 (magnetron)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Friendswood, Texas 77546
chris
Job Details:
11/14/2023
Assisted tech cd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FMS01
Near Friendswood, Texas 77546
chris
Job Details:
11/14/2023
Could not replicate issue disassembled unit completely and found that ice maker was working as intended and water system is working as intended. Reinstalled ice maker and water system correctly and tested extensively for leaks. No leaks present
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Manvel, Texas 77578
chris
Job Details:
11/14/2023
Replaced faulty idler pulley. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Conroe, Texas 77306
Armando
Job Details:
11/14/2023
Checked unit and replaced damaged terminal block and customer supplied power supply cord. Ran test cycle and unit checks ok.
We serviced a
JENNAIR RANGE
Model JDRP548HL
Near Spring, Texas 77386
Osiel
Job Details:
11/14/2023
"installed door hinges, door closing properly"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Cypress, Texas 77429
Gary L
Job Details:
11/14/2023
Assisted tech in repairing ice machine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Josue
Job Details:
11/14/2023
JP helped perform sealed system. Checked for leaks. All operations are correct. Customer to monitor unit 48+ hrs. Authorization: W19DTU1NL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Josue
Job Details:
11/14/2023
JP helped perform sealed system. Checked for leaks. All operations are correct. Customer to monitor unit 48+ hrs. Authorization: W19DSM0NL1.5
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUI75X15HZ
Near Bellaire, Texas 77401
Clayton
Job Details:
11/14/2023
replaced shorted water valve; used 1 w10881366 from stock
We serviced a
JENNAIR MICROWAVE
Model JMW3430DS02
Near Bellaire, Texas 77401
Clayton
Job Details:
11/14/2023
order part; ordrng 1 W11236885 (console)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS02
Near Houston, Texas 77057
Clayton
Job Details:
11/14/2023
checked uniit thawed out the defrost drain
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Houston, Texas 77019
Clayton
Job Details:
11/14/2023
replaced shorted water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, Texas 77046
Clayton
Job Details:
11/14/2023
checked unit adjusted the condenser and tubing and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, Texas 77459
derrick
Job Details:
11/14/2023
Replaced shorted sensor and checked ok; used 1 W10384183 (Sensor) from stock
We serviced a
JENNAIR OVEN
Model JJW2830LL00
Near Magnolia, Texas 77354
gary
Job Details:
11/14/2023
Replaced complete console and control assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, Texas 77354
gary
Job Details:
11/14/2023
"Replaced complete control, harness and thermistor assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Magnolia, Texas 77355
gary
Job Details:
11/14/2023
"Replaced faulty valve assembly in unit, customer also advised on rinse aid use and water temp. All functions checked ok at this time"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Tomball, Texas 77377
Josue
Job Details:
11/14/2023
Cleaned coils underneath. Educated customer on manual for cleaning process and to use affresh. Customer to maintenance cleanliness of unit for it to work properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Tomball, Texas 77375
Josue
Job Details:
11/14/2023
"Returning part. Customer cancel at door. Unit is working as designed now. If customer calls back for same issue, order same part to replace next time. Closing ticket for service."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near The Woodlands, Texas 77375
Josue
Job Details:
11/14/2023
"Replaced rollers. All operations are correct now, customer aware."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, Texas 77346
leonard
Job Details:
11/14/2023
replaced faulty air diffuser and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, Texas 77356
Armando
Job Details:
11/14/2023
Checke dunit and replaced shorted control and open thermistor and reconnected defrost heater. Ran diagnostic cycle and unit checks ok and is heating.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Conroe, Texas 77384
Armando
Job Details:
11/14/2023
Checked unit for error codes and cleared f2e1. Ran test cycle and checked dryer vent flow with meter and found airflow to be good for gas and poor for electric. Unit checks ok. dvised customer to have vent cleaned from wall to exit from house.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Tomball, Texas 77375
Josue
Job Details:
11/14/2023
Need to order electronics if display stops working. Ordering parts. Two wgt; ordrng 1 W11428583 (Ui panel) and 1 W11261165 (Ctrl elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Houston, Texas 77076
Gary L
Job Details:
11/14/2023
Ordering parts ; ordrng 1 W11412299 (Latch) and 1 W11545309 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
roosevelt
Job Details:
11/14/2023
checked and heated door seal
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS05
Near Sugar Land, Texas 77479
roosevelt
Job Details:
11/14/2023
"replaced bad module and igniter; used 1 WPW10475149 (MODULE), and 1 w11507531 (igniter) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SMBM00
Near Missouri City, Texas 77459
roosevelt
Job Details:
11/14/2023
needs to go to part research; saved tckt
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Fresno, Texas 77545
roosevelt
Job Details:
11/14/2023
checked and find any gas leaks all opperation worked as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, Texas 77089
angel
Job Details:
11/14/2023
Sr 7737691051 sr 7737655561 customer will need to go through their extended warranty company for repair customer will need to contact whirlpool if they have anymore questions
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Tomball, Texas 77375
Josue
Job Details:
11/14/2023
"Tested unit with drain hose to bucket. Unit working as designed. Issues with household plumbing, customer aware."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Conroe, Texas 77304
Armando
Job Details:
11/14/2023
Need approval for parts and 2X labor. Will have to cut washplate out to get gearcase out. Please reschedule with customer upon approval of parts and 2x LABORf0e3 f7e8 f7e9 f2e13wgt; ordrng 1 W11393685 (GEARCASE) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10752283 (washplate) and 1 W10752187 (screw) and 1 W11401712 (CNTRL-ELEC) and 1 W10838672 (console)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Conroe, Texas 77301
Armando
Job Details:
11/14/2023
Checked unit and repaired loose connection at UI and reset controls. Ran test cycle and unit checks ok. Advised customer to replace vent line from unit to wall due to it being crushed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77339
leonard
Job Details:
11/14/2023
replaced faulty pump/motor assy.and broken spray arms and ran test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near La Marque, Texas 77568
donnie
Job Details:
11/14/2023
"Replaced control board,valve and igniter. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manvel, Texas 77578
chris
Job Details:
11/14/2023
Replaced faulty control and harness. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near League City, Texas 77573
donnie
Job Details:
11/14/2023
"Replaced encoder,board, buzzer"
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Arcola, Texas 77583
chris
Job Details:
11/14/2023
Replaced faulty motor and blower wheel. Unit is now working as intended
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Pasadena, Texas 77502
ricky
Job Details:
11/14/2023
need slider; ordrng 1 w1130429 and 1 w11570268 and 1 w10905022 and 1 w10905025
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Spring, Texas 77388
Osiel
Job Details:
11/14/2023
"installed belt, cam & capacitor"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Deer Park, Texas 77536
ricky
Job Details:
11/14/2023
found and replaced worn parts
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Baytown, Texas 77521
ricky
Job Details:
11/14/2023
need cnt; ordrng 1 w11577997 and 1 w10869800
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ
Near Baytown, Texas 77521
ricky
Job Details:
11/14/2023
found and ran diag to reset sensor
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Brookshire, Texas 77423
martin
Job Details:
11/14/2023
Ran diagnostics and no codes found for the 2nd visit just like the 1st visit and diagnostics MR. Was home and was more willing to discuss the actual issue they considered the machine was having They wanted more water as they felt it did not put enough water. I explained that this unit is water saving and will only put what the machine detects it needs. That they could also adjust it slightly if they chose extra settings like deep fill and or heavy soil. That WP strongly suggest for them to read use and care manual and explain how the setting and features work. As I did not do anything extra other than listen to what they were experiencing and made the change in cycle settings. I advised to read manual going forward. The machine is working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Houston, Texas 77076
Gary L
Job Details:
11/14/2023
Found internal failure in control board. Removed and replaced control board and ignitor. Checked operation and function
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, Texas 77098
Clayton
Job Details:
11/14/2023
order parts; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS
Near Seabrook, Texas 77586
donnie
Job Details:
11/14/2023
"Removed right side refrigerator door, replaced door closer on door. Reinstalled door"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Galveston, Texas 77554
donnie
Job Details:
11/14/2023
"Pulled dishwasher, replaced both upper slide rails"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brookshire, Texas 77423
martin
Job Details:
11/14/2023
Called customer to provide time window and advised to run machine before i arrived and if tripped to leave as is for me to inspect When arrived customer stated that she ran 2 full loads and machine did not tripCalled tech support to document. SR#7737791380Customer has GFCI breakers and per tech support is recommended needs to be on non GFCI breaker. Advised customer to have breaker replaced. Union is working as designed
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Houston, Texas 77098
Clayton
Job Details:
11/14/2023
replaced control and harness
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Richmond, Texas 77406
raul
Job Details:
11/14/2023
Replaced microwave control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Baytown, Texas 77523
ricky
Job Details:
11/14/2023
found and replaced worn parts
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, Texas 77067
Osiel
Job Details:
11/14/2023
replacing rods ; ordrng 1 w11400156 (Suspension)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Katy, Texas 77493
martin
Job Details:
11/14/2023
Replaced switches and elements Tested and heating properly now
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Katy, Texas 77450
martin
Job Details:
11/14/2023
Inspected machine and controls were non responsive Turned unit off waited then reset it back onUnit came back on and was heating correctly Unit is working properly at this time
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Houston, Texas 77070
Osiel
Job Details:
11/14/2023
needs control board ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Spring, Texas 77389
Osiel
Job Details:
11/14/2023
different issue - light not working: light bulb burned out needs to be replaced
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Galveston, Texas 77550
donnie
Job Details:
11/14/2023
"Ran diagnostics, no error codes. Rebooted unit ran cycle operations are correct now"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Baytown, Texas 77523
ricky
Job Details:
11/14/2023
found and replaced shorted parts
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Spring, Texas 77379
Gary L
Job Details:
11/14/2023
Ordering parts ; ordrng 1 W11618917 (Control) and 1 W11549461 (Motor) and 1 Wp697772 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near New Caney, Texas 77357
leonard
Job Details:
11/14/2023
replaced leaky icemaker and fill tube and checked operations. ck ok; used 1 RAE10 (fill tube kit) from stock
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Porter, Texas 77365
leonard
Job Details:
11/14/2023
order parts; ordrng 1 W10836474 (cap-burner) and 1 W10831828 (cap-burner)
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL04
Near Galveston, Texas 77554
donnie
Job Details:
11/14/2023
Need left refrigerator door; ordrng 1 13094747sq (Door)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, Texas 77407
martin
Job Details:
11/14/2023
Inspected and found LH door hinge slightly off track Reinstalled correctly and showed customer Customer approved repair
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Porter, Texas 77365
leonard
Job Details:
11/14/2023
adjusted and re-aligned bellow seal and door glass and ran test cycle. test ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Porter, Texas 77365
leonard
Job Details:
11/14/2023
replaced shorted control board and surface lamp and socket and checked operations. ck ok
We serviced a
JENNAIR RANGE
Model JDRP548HL
Near Spring, Texas 77386
Allen
Job Details:
11/14/2023
Replaced inop hinges on 18in door ops normal confirmed by builder also 30in door fine per builder
We serviced a
JENNAIR REFRIGERATOR
Model JBSFS48NMX00
Near Spring, Texas 77386
Allen
Job Details:
11/14/2023
Adjusted top mounting flush to allow cover to sit properly ops normal on retesting
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, Texas 77441
martin
Job Details:
11/14/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Missouri City, Texas 77459
derrick
Job Details:
11/14/2023
Replaced control and sensor and checked ok
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L
Near Missouri City, Texas 77459
derrick
Job Details:
11/14/2023
Replaced shorted evaporator and door kit and checked operation ok
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE00
Near Sugar Land, Texas 77498
derrick
Job Details:
11/14/2023
Do not order until consumer approves; ordrng 1 W10782358 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Houston, Texas 77031
derrick
Job Details:
11/14/2023
Order ice maker; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77096
derrick
Job Details:
11/14/2023
Dropped off data logger ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, Texas 77085
derrick
Job Details:
11/14/2023
Order timer ; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Arcola, Texas 77583
derrick
Job Details:
11/14/2023
Replaced locked compressor and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Humble, Texas 77339
leonard
Job Details:
11/14/2023
replaced shorted and unresponsive control board and control panel and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Houston, Texas 77096
Clayton
Job Details:
11/14/2023
Unit needs a basket sent to me to close out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Josue
Job Details:
11/14/2023
JP helped repair refrigerator. Customer aware of functions and to keep certain distance from inside cabby with items to not block airflow. All operations are correct now.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77096
Clayton
Job Details:
11/14/2023
order parts; ordrng 1 w11643701 and 1 w11395618 and 1 w11481722
We serviced a
JENNAIR REFRIGERATOR
Model JBSFS48NMX00
Near Spring, Texas 77386
Osiel
Job Details:
11/14/2023
assisted JR
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near New Caney, Texas 77357
leonard
Job Details:
11/14/2023
adjusted bake burner air shutter and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WOS72ECOHS20
Near Porter, Texas 77365
leonard
Job Details:
11/14/2023
adjusted and re-aligned door latch and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model XHPC155YCO
Near Porter, Texas 77365
leonard
Job Details:
11/14/2023
replaced rt. rear spacer pad and tightened loose brace bar screws and checked operation. ck ok; used 1 WP8537982 (PAD) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOES3030LS00
Near Spring, Texas 77380
Josue
Job Details:
11/14/2023
Ordering parts. Three wgt; ordrng 1 W11649136 (Ctrl elec) and 1 W11659257 (Console)