We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Friendswood, Texas 77546
Osiel
Job Details:
12/13/2022
"Sound shelves for unit, barely being held on notches for liner, and found drawers for Unit Sharp to touch from trimming advise, safety team of issue, new drawer was sent to customer with same results and advised that new shelves would not be able to fix problem advised safety team, and was told to have customer call safety for further resolution"
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ01
Near Pearland, Texas 77581
Osiel
Job Details:
12/13/2022
Found faulty control board causing unit to trip breaker customer declined estimate ; ordrng 1 W11449482 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Humble, Texas 77346
leonard
Job Details:
12/13/2022
replaced faulty pump/motor and broken upper rack stop and ran test cycle. test ok; used 1 WPW10082861 (STOP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Arcola, Texas 77583
derrick
Job Details:
12/13/2022
Repaired broken wire to heater and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Rosharon, Texas 77583
derrick
Job Details:
12/13/2022
Order controls and filter; ordrng 1 W11478524 (UI) and 1 W11543994 (Control) and 1 W11614635 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Richmond, Texas 77406
derrick
Job Details:
12/13/2022
Repaired loose door hinge on freezer door and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Richmond, Texas 77406
derrick
Job Details:
12/13/2022
Repaired broken wire on pump and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, Texas 77084
jerrell
Job Details:
12/13/2022
Installed door all test normal.
We serviced a
WHIRLPOOL RANGE
Model weg745h0lZ1
Near Rosharon, Texas 77583
roosevelt
Job Details:
12/13/2022
chedked and called tech line and spoke with bruce and was advised to replaced harness that on the bake and briol need to go to part research for harness wires are brown and white..... file # is 7735263293; ordrng 1 W10860916 (module-spk)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Sugar Land, Texas 77479
roosevelt
Job Details:
12/13/2022
replaced bad door switch; used 1 WP3406107 (SWITCHDOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Friendswood, Texas 77546
chris
Job Details:
12/13/2022
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS1
Near Cypress, Texas 77433
Josue
Job Details:
12/13/2022
Not washing. Ordering part. Three wgt; ordrng 1 W11124384 (Sump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Conroe, Texas 77304
james
Job Details:
12/13/2022
"Checked unit and replaced leaky gearcase, shorted shifter, worn cam and shorted control. Ran recalibration cycle and auto test cycle and unit checks ok."
We serviced a
WHIRLPOOL VENTHOODS
Model KHVU761RSS1
Near Spring, Texas 77389
Gary L
Job Details:
12/13/2022
Found faulty fan switch ; ordrng 1 Wpw10252122 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pearland, Texas 77584
Osiel
Job Details:
12/13/2022
Freezer door came in faulty door still sweating part order no return date ; ordrng 1 W11377893 (Freezer door)
We serviced a
MAYTAG OVEN
Model MGT8800FZ
Near Pearland, Texas 77584
Osiel
Job Details:
12/13/2022
Found faulty Igniter part order no return date ; ordrng 1 7432P143-60 (Igniter) and 1 W10324738 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt311fzdb02
Near Pearland, Texas 77584
Osiel
Job Details:
12/13/2022
Found frost in freezer due to faulty freezer door part order no return date ; ordrng 1 W10599399 (Freezer door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near League City, Texas 77573
dadrick
Job Details:
12/13/2022
checked over unit. found bad ui cntrl. cust will call back if repair is needed.
We serviced a
KITCHEN AID RANGE
Model KFGC558JSS01
Near Magnolia, Texas 77354
gary
Job Details:
12/13/2022
Ran diagnostics calibrated small oven and customer advised convect bake functions. Unit checked ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near League City, Texas 77573
dadrick
Job Details:
12/13/2022
order parts; ordrng 1 W11579560 (ice maker) and 1 W11482383 (water valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77089
chris
Job Details:
12/13/2022
Found faulty console and user interface part order ; ordrng 1 W11367678 (Console) and 1 W11368911 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77047
chris
Job Details:
12/13/2022
Replaced faulty ice maker. Unit is now working as intended no leaks at this time ; used 1 W11546935 (Ice maker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Houston, Texas 77047
chris
Job Details:
12/13/2022
Found articles stuck in belt causing sound. Removed articles. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Texas City, Texas 77591
dadrick
Job Details:
12/13/2022
order parts; ordrng 1 W11635510 (comp) and 1 W11546692 (evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near League City, Texas 77573
dadrick
Job Details:
12/13/2022
order parts; ordrng 1 W11610999 (evap cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Dickinson, Texas 77539
dadrick
Job Details:
12/13/2022
checked over unit. found found freezer door not closing properly. adjust freezer door. unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Texas City, Texas 77591
dadrick
Job Details:
12/13/2022
order parts; ordrng 1 W10764654 (bake burner)
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Richmond, Texas 77407
raul
Job Details:
12/13/2022
Will need capacitor and diode ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL1299] MICROWAVE
Model WMH31017HS09
Near Richmond, Texas 77407
raul
Job Details:
12/13/2022
Will need control board and Panel UI; ordrng 1 W11552018 (Control board) and 1 W11175576 (Panel UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, Texas 77407
raul
Job Details:
12/13/2022
Upon arrival customer mention that he has had this problem before of top shelf in fridge freezing and that someone came before to adjust and it got better then it started to freeze again. I took a picture of how I found the fridge. I checked temp and the fridge was on 36 degrees F. I then explained to customer that whirlpool recommends no liquids on top shelf and to keep food 5 inches away from vent. I also explained to customer that whirlpool recommends to have all three drawers together and to adjust temperature to liking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, Texas 77384
james
Job Details:
12/13/2022
Checked unit and adjusted loose connection at air diffuser. Unit checks ok. Advised customer not to placed items against back wallin fresh food section and not to overload freezer section.
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Sugar Land, Texas 77478
roosevelt
Job Details:
12/13/2022
bad console .... dl auth# is j158pm0xpl2; ordrng 1 W11236888 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seabrook, Texas 77586
Osiel
Job Details:
12/13/2022
"Found freezer door not Well insulated, causing condensation part order no return date ; ordrng 1 W10913113 (Freezer door)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, Texas 77076
Louis R
Job Details:
12/13/2022
Checked unit with techline. Found bad heater in cabinet. SR# 7735259128
We serviced a
WHIRLPOOL ICE MAKER
Model WRS311SDHM08
Near Spring, Texas 77373
donnie
Job Details:
12/13/2022
"Replaced inoperative icemaker, operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, Texas 77406
raul
Job Details:
12/13/2022
Trip and Diagnostic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/13/2022
close out per don said unit is working
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Humble, Texas 77346
leonard
Job Details:
12/13/2022
replaced broken drawer glide and checked operations. ck ok; used 1 W10807828 (GLIDEDRWR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Friendswood, Texas 77546
Osiel
Job Details:
12/13/2022
Found faulty icemaker replaced icemaker unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MHW5500FC1
Near League City, Texas 77573
Osiel
Job Details:
12/13/2022
Found faulty control board and pressure sensor switch replaced both parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Texas City, Texas 77591
dadrick
Job Details:
12/13/2022
checked over unit. found bad cntrl. instaled new cntrl. unit working as designed. auth# w1588z1nl2
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Houston, Texas 77016
Gary L
Job Details:
12/13/2022
Found lid broken. Removed and replaced lid assembly and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, Texas 77079
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 1 W11243758 (VALVE)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Houston, Texas 77079
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 1 W11098695 (FAN-SCROLL) and 1 W10316760 (THERMISTOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, Texas 77057
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 1 WPW10359880 (Evaporator motor) and 1 WP2169142 (Fan blade)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, Texas 77059
chris
Job Details:
12/13/2022
Found faulty control part order ; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, Texas 77373
donnie
Job Details:
12/13/2022
Replaced ice maker operations are correct now ; used 1 W11546935 (Icemaker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, Texas 77041
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 2 W11265130 (SLIDE)s
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Humble, Texas 77346
leonard
Job Details:
12/13/2022
adjusted simmer flames on front burners and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near New Caney, Texas 77357
leonard
Job Details:
12/13/2022
removed debris from front drum seal and ring bearing and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Humble, Texas 77346
leonard
Job Details:
12/13/2022
replaced faulty pump/motor and broken upper rack stop and ran test cycle. test ok; used 1 WPW10082861 (STOP) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, Texas 77058
chris
Job Details:
12/13/2022
Found faulty control part order ; ordrng 1 W11567712 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Houston, Texas 77096
Clayton
Job Details:
12/13/2022
order parts; ordrng 1 W10830288 (cntrl-elec) and 1 W10200659 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, Texas 77044
donnie
Job Details:
12/13/2022
Repaired door latch receiver. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Roman Forest, Texas 77357
leonard
Job Details:
12/13/2022
"replaced broken rt. front leveling leg and noisy and faulty drive belt and ran test cycle. test ok; used 1 W11239857 (BELT), and 1 W11213957 (FEET-LVLNG) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Rosharon, Texas 77583
roosevelt
Job Details:
12/13/2022
checked and reset tripped braker
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
12/13/2022
Order control; ordrng 1 W11321508 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, Texas 77493
martin
Job Details:
12/13/2022
Customer complaint is that dryer takes 2-3 cycles to dry Inspected and found vent hose kinked and filter completely clogged with lintCustomer had not cleaned over 2 months
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, Texas 77043
Louis R
Job Details:
12/13/2022
Fixed gapped control.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fresno, Texas 77545
roosevelt
Job Details:
12/12/2022
replaced blown cutoff; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Arcola, Texas 77583
roosevelt
Job Details:
12/12/2022
replaced bad mag
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/12/2022
replaced bad latch
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Houston, Texas 77004
Clayton
Job Details:
12/12/2022
checked unit cleared and reset the control and checked operation
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP01
Near Houston, Texas 77004
Clayton
Job Details:
12/12/2022
order part; ordrng 1 W11236889 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Baytown, Texas 77521
Allen
Job Details:
12/12/2022
Part order. ; ordrng 1 W10882923 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baytown, Texas 77520
Allen
Job Details:
12/12/2022
Part order. Cycled through diag no operation through heater assy; ordrng 1 Xxxxxx (Evap fzr harness) and 1 WPW10384183 (thermistor) and 1 W11518204 (Ui) and 1 W11566851 (Control) and 1 W11650660 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Dayton, Texas 77535
Allen
Job Details:
12/12/2022
Replaced inop control thermistor and heater also corrected loose harness connection to heater ops normal on testing
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Dayton, Texas 77535
Allen
Job Details:
12/12/2022
Part order. ; ordrng 1 W11478526 (Ui)
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Dayton, Texas 77535
Allen
Job Details:
12/12/2022
Replaced inop switch assys ops normal on retesting
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Dayton, Texas 77535
Allen
Job Details:
12/12/2022
Found short in cord cust to have corrected
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Dayton, Texas 77535
Allen
Job Details:
12/12/2022
Could not fully test unit no cold water supply to unit. Tests ran at this time normal
We serviced a
KITCHENAID ICEMAKER
Model KUIC15POZP2
Near Houston, Texas 77027
jerrell
Job Details:
12/12/2022
Installed drain pump all test normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Cypress, Texas 77429
donnie
Job Details:
12/12/2022
Helped KD repair sealed system
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, Texas 77373
donnie
Job Details:
12/12/2022
Replaced element and owi sensor. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Montgomery, Texas 77316
gary
Job Details:
12/12/2022
"Ran diagnostics, replaced light modules per service pointer. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Houston, Texas 77079
jerrell
Job Details:
12/12/2022
Installed control all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, Texas 77493
martin
Job Details:
12/12/2022
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, Texas 77449
martin
Job Details:
12/12/2022
Customer complaint was that unit does not fill up all the way as she expected itRan diagnostics and everything is working as intended Advised customer that this unit as a water saver unit and designed to use less water
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, Texas 77493
raul
Job Details:
12/12/2022
Assisted MY
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Hockley, Texas 77447
gary
Job Details:
12/12/2022
"Ran diagnostics, ordering complete outer door handle and screws; ordrng 1 W11176456 (Door/glass) and 1 W10894054 (Handle) and 2 W11428245 (Screw)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hockley, Texas 77447
gary
Job Details:
12/12/2022
"Replaced damaged slider in unit, all functions checked ok at this time ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, Texas 77380
Gary L
Job Details:
12/12/2022
Found locked compressor. Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged unit with r600. Checked operation
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Houston, Texas 77096
Clayton
Job Details:
12/12/2022
order part; ordrng 1 W10886919 (lmp-basles)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS0
Near Houston, Texas 77098
Clayton
Job Details:
12/12/2022
replaced shorted water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, Texas 77373
donnie
Job Details:
12/12/2022
"Defrosted evaporator,replaced control. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Tomball, Texas 77375
Josue
Job Details:
12/12/2022
Cleared obstruction blocking door from closing FC. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Tomball, Texas 77377
Josue
Job Details:
12/12/2022
Ice maker works intermittently. Ordering part. All other ops okay. ; ordrng 1 WPW10190981 (Ice maker asy)
We serviced a
WHIRLPOOL DRYER
Model MGD8230HC0
Near Tomball, Texas 77377
Josue
Job Details:
12/12/2022
"Spoke to Scott with techline.. SR# 7734867163..Unit is working as designed and customer is misusing the product. Customer advised of how to properly load, what to load, and what settings to use. All operations are correct."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Brookshire, Texas 77423
martin
Job Details:
12/12/2022
Needs control board ; ordrng 1 W11583303 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Magnolia, Texas 77354
gary
Job Details:
12/12/2022
"Ran diagnostics, documented issue with customer unsatisfied with unit. Unit is working as designed mechanically. Customer would like alternate resolution closing ticket SR-7735251897"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Magnolia, Texas 77354
gary
Job Details:
12/12/2022
"Replaced damaged door in unit, all functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Magnolia, Texas 77354
gary
Job Details:
12/12/2022
"Ran diagnostics, customer advised on issue with door closure. Adjusted leveling, customer to monitor"
We serviced a
WHIRLPOOL WASHER
Model MAV500AWW
Near Houston, Texas 77025
angel
Job Details:
12/12/2022
Tested unit and looks to be an issue with the drain pipe in the home. Customer will need to call a plumber to check line
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Bellaire, Texas 77401
angel
Job Details:
12/12/2022
Reset control and tested unit all ok if problem returns it will need a W11539855
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, Texas 77074
derrick
Job Details:
12/12/2022
Order Acu and control; ordrng 1 W11462458 (Control) and 1 W11460962 (Acu)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, Texas 77354
gary
Job Details:
12/12/2022
"Ran diagnostics, ordering main control and fill valve assembly ; ordrng 1 W11513246 (Control) and 1 W11513255 (Valve)"
We serviced a
JENN-AIR COOK TOP
Model JGD3430BS00
Near Houston, Texas 77005
angel
Job Details:
12/12/2022
Replaced faulty valve assembly
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Magnolia, Texas 77354
gary
Job Details:
12/12/2022
"Replaced damaged door switch in unit, all functions checked ok at this"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, Texas 77040
Louis R
Job Details:
12/12/2022
Leaking vent; ordrng 1 W11545290 (Vent) and 1 W11545539 (Gasket) and 1 W11416460 (Vent assembly)
We serviced a
JENNAIR DISHWASHER
Model JDB8700AWP3
Near Houston, Texas 77057
angel
Job Details:
12/12/2022
Cleared debris from drain pump all ok no problems
