We serviced a
MAYTAG FREEZER
Model WZC5116LW0
Near Highlands, TX 77562
Derrick
Job Details: 03/07/2024
Replace defective dryer and recharge unit. Unit is OK. Inform customer to let it run over the weekend and if unit does not cool call ASI back.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HBL00
Near Galveston, TX 77554
donnie
Job Details: 03/07/2024
Open sump drain pump; ordrng 1 1901a (Sump pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77016
Joshua
Job Details: 03/07/2024
Installed relay switch to compressor and control box. Correcting issues of intermittent cooling tested OK.
We serviced a
MAYTAG DRYER
Model MEDB835DC
Near Spring, TX 77382
John
Job Details: 03/07/2024
changed out support and bracket unit checked out
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Galveston, TX 77554
donnie
Job Details: 03/07/2024
"Ran diagnostics, noisy recirculating pump and dead drain pump; ordrng 1 W11542868 (Drain pump) and 1 W11542867 (Recirculating pump)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Spring, TX 77388
Osiel
Job Details: 03/07/2024
need replacement control board & main harness ; ordrng 1 W11531755 (HARNS-WIRE) and 1 W11594224 (CNTRL-ELEC)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Houston, TX 77076
Joshua
Job Details: 03/07/2024
Whirlpool roach infestation sr#7738573546 for oven not working properly. Educated customer on working burners with safety coils will cycle on and off is normal when set temp is meet.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77060
Joshua
Job Details: 03/07/2024
Issue found was that the washer was out of balance from not being leveled. Made adjustments to washer legs and dampers correcting the issue
We serviced a
WHIRLPOOL VENTHOOD
Model UXB0585KYS
Near Spring, TX 77386
Joshua
Job Details: 03/07/2024
Whirlpool Techline Sr#7738630022 operations of hood vent is normal to flicker to the naked eye on low setting because unit is working ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Spring, TX 77388
Osiel
Job Details: 03/07/2024
need replacement control board & main harness ; ordrng 1 W11531755 (HARNS-WIRE) and 1 W11594224 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Houston, TX 77036
Jordan
Job Details: 03/07/2024
Returning to call techline.; saved tckt
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS
Near Galveston, TX 77554
donnie
Job Details: 03/07/2024
New door was very damaged ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Booth, TX 77469
Russell
Job Details: 03/07/2024
"REPLACED basket, tub, gearcase, pulley, splash ring, washplate, and, tub supports. unit tested ok.............W1AKQ91NL1.5"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near The Woodlands, TX 77375
kayla
Job Details: 03/07/2024
Replaced water tube and inlet valve. All operations are correct now. Customer approved. Use authorization: W1ABGN1APL1
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Spring, TX 77382
kayla
Job Details: 03/07/2024
Noisy on spin and agitate.. Ordering parts. Three wgt.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (CAM) and 1 W10752283 (Washplate) and 1 W11178224 (Inner basket)
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Houston, TX 77096
Jordan
Job Details: 03/07/2024
Diagnosed washer found unit with water not entering the unit properly. Ordering new water valve (W11205048).; ordrng 1 W11205048 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Spring, TX 77389
Osiel
Job Details: 03/07/2024
replaced icemaker - working as normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Houston, TX 77036
Jordan
Job Details: 03/07/2024
Returning to call techline.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Spring, TX 77388
Osiel
Job Details: 03/07/2024
trip and diagnostics - no safety concerns - needs replacement control board
We serviced a
WHIRLPOOL COOKTOP
Model KCES556HBL00
Near Houston, TX 77042
Jordan
Job Details: 03/07/2024
Per saefty #7738574621 unit warranty voided due to customer having friend open cooktop and taking switch out of unit.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77042
Jordan
Job Details: 03/07/2024
Diagnosed washer with leaking complaint. Found clogged drain overflowing. Customer will find plumber. Job complete.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Magnolia, TX 77354
gary
Job Details: 03/07/2024
Unable to reach customer ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77380
kayla
Job Details: 03/07/2024
Replaced latch. All operations are correct now.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Houston, TX 77085
Jordan
Job Details: 03/07/2024
Diagnosed washer not spinning properly. Put in diagnostics found no errors. Ran calibration unit ran properly. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Conroe, TX 77302
james
Job Details: 03/07/2024
Order parts reschedule with customer.Drip pan labor covered by scode s163602 man w/ JP 3wgt; ordrng 1 W11492867 (EVAPORATOR) and 1 W11457241 (PAN-DRIP)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77014
Osiel
Job Details: 03/07/2024
heater not working - i replaced thermal fuse and unit started working and operating as normal ; used 1 wp3392519 (Thermal Fuse) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77380
kayla
Job Details: 03/07/2024
Nothing was broken. All operations are correct. Could not duplicate issue. Customer aware of functions.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near The Woodlands, TX 77380
kayla
Job Details: 03/07/2024
Repaired blue and black wires to pump. All operations are correct now.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Galveston, TX 77551
donnie
Job Details: 03/07/2024
Releveled unit. Ran unit operations are correct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Galveston, TX 77550
donnie
Job Details: 03/07/2024
Siliconed gap between liner and cabinet. Operations are correct
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Texas City, TX 77591
donnie
Job Details: 03/07/2024
Unit had no error codes. Replaced control board and tried to run a cycle. Unit not working. Ran diagnostics on the new computer error code for actuator. Ran a cycle and operations are correct
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Kemah, TX 77565
donnie
Job Details: 03/07/2024
"Replaced freezer light, operations are correct"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near The Woodlands, TX 77386
Osiel
Job Details: 03/07/2024
replaced control board and pump&motor - ran diagnostics unit is working as normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Hockley, TX 77447
gary
Job Details: 03/07/2024
"Ran diagnostics, ordering new Icemaker and fill valve assembly ; ordrng 1 W11579561 (Valve) and 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Cypress, TX 77433
Jesse
Job Details: 03/07/2024
"Check unit unit has dent on door part order. ; ordrng 1 W10912075 (Stainless Door, Refrigerator (Includes Door Gasket))"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Cypress, TX 77433
Gary L
Job Details: 03/07/2024
Needs more parts ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details: 03/07/2024
"Ran diagnostics, replaced complete bracket, coupling and dispenser motor. All functions checked ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Atascocita, TX 77346
leonard
Job Details: 03/07/2024
replaced broken heating and checked operation. also advised customer that vent is clogged and needs to be cleaned.dryer checks ok; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Atascocita, TX 77346
leonard
Job Details: 03/07/2024
order parts 2wgt; ordrng 1 W11419051 (control board) and 1 W11478525 (ui panel) and 1 W11568984 (wire harness)
We serviced a
WHIRLPOOL RANGE
Model KFGC500JSS05
Near Conroe, TX 77304
james
Job Details: 03/07/2024
Assisted Tech JP
We serviced a
JENNAIR OVEN
Model JJW2830IM00
Near Spring, TX 77382
james
Job Details: 03/07/2024
Assisted Tech JP with repair
We serviced a
KITCHENAID OVEN
Model KEMS308SSS04
Near Sugar Land, TX 77498
raul
Job Details: 03/07/2024
Replaced bulb in microwave
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Hockley, TX 77447
gary
Job Details: 03/07/2024
"Replaced main motor, wheel and burner assembly in unit. All functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Conroe, TX 77385
John
Job Details: 03/07/2024
changed hindges unit checked out
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Houston, TX 77077
Jordan
Job Details: 03/07/2024
Per service tech #7738630926 ordering harness for unit with faulty water level sensor.; ordrng 1 W11417071 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77023
Miguel
Job Details: 03/07/2024
it was door loos.
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near San Leon, TX 77539
anthony
Job Details: 03/07/2024
Unit is a class b product 713 301 7441 sr 7738570154 does not a cosmetic warranty customer said unit was delivered very damaged so American freight will need to take care of issue or whirlpool will have to give authorization
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP02
Near Houston, TX 77019
Louis R
Job Details: 03/07/2024
Per Techline order parts and bring meter SR# 7738631356; ordrng 1 W11099748 (Freezer evaporator) and 1 W11291123 (FF evap) and 1 W11592010 (Compressor) and 1 W11575001 (3 way valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77054
Louis R
Job Details: 03/07/2024
Replaced bad valve
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Bellaire, TX 77401
Louis R
Job Details: 03/07/2024
Found bad seal system. ; ordrng 1 Wpw10605286 (Compressor) and 1 Wpw10218037 (Evaporator) and 1 W10843121 (Drier)
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Houston, TX 77024
Louis R
Job Details: 03/07/2024
Replaced bad element
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS03
Near Houston, TX 77024
Louis R
Job Details: 03/07/2024
Replaced bad heater in FF section and gasket
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77095
dadrick
Job Details: 03/07/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, TX 77095
dadrick
Job Details: 03/07/2024
Checked unit refrigerator section not cooling properly ; ordrng 1 W11546690 (Control) and 1 W11380595 (Diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77095
dadrick
Job Details: 03/07/2024
Checked unit found no leaks didnt smell the odor the customer is smelling SR#7738632199
We serviced a
WHIRLPOOL DRYER
Model WED5010LW
Near Houston, TX 77095
dadrick
Job Details: 03/07/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL DRYER
Model MED4500MW
Near Houston, TX 77064
dadrick
Job Details: 03/07/2024
Checked unit losing power ; ordrng 1 W11685947 (Timer) and 1 W11485014 (Harness) and 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Katy, TX 77449
martin
Job Details: 03/07/2024
"Inspected and found compressor had been pierced and valve still attached Showed customer findings and advised we could no longer work on unit NOTE: customer paid $150 used , advised another company would most likely need to replace sealed system and would be expensive He said , he would just consider it non repairable"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Deer Park, TX 77536
ricky
Job Details: 03/07/2024
found house vent restricted
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Pasadena, TX 77506
ricky
Job Details: 03/07/2024
"bad house recpt. cust to replace, unit ok"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Houston, TX 77017
ricky
Job Details: 03/07/2024
need pump; ordrng 1 w10882103 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77017
ricky
Job Details: 03/07/2024
found and used heat gun to correct ff door not sealing
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Channelview, TX 77530
ricky
Job Details: 03/07/2024
need comp; ordrng 2 w11506635 (coupler)s and 1 w10756020 (comp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near La Marque, TX 77568
anthony
Job Details: 03/07/2024
Sr 7738084306 customer will need to call whirlpool for any future service left ice maker at door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Rosenberg, TX 77469
Russell
Job Details: 03/07/2024
unit needs ice maker.; ordrng 1 W11556926 (ice maker)
We serviced a
KITCHENAID RANGE
Model KDRS483VSS00
Near Missouri City, TX 77459
Russell
Job Details: 03/07/2024
took pic of broken part. please reorder.; ordrng 1 WPW10245511 (blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
Joshua
Job Details: 03/07/2024
"Ordered the wrong door gasket, which was black need a gray door gasket needed to be ordered; ordrng 1 W10136735 (Grey door gasket)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Houston, TX 77003
Miguel
Job Details: 03/07/2024
"machine working normal,diagnostic pass."
We serviced a
WHIRLPOOL COOKTOP
Model CVGX2423B
Near Houston, TX 77096
Miguel
Job Details: 03/07/2024
im clean the cooktop burner.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Houston, TX 77096
Miguel
Job Details: 03/07/2024
"glass door assembly,bumper,strike been replaced."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW1
Near Houston, TX 77096
Miguel
Job Details: 03/07/2024
machine working normal no error code.
We serviced a
WHIRLPOOL RANGE
Model AGR4230BAW5
Near Houston, TX 77091
Miguel
Job Details: 03/07/2024
no part found it. she need drewer. for bottom broil.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Katy, TX 77494
martin
Job Details: 03/07/2024
Tested dryer and heating properly Tested air flow and venting out properly Per customer she uses less dry and medium settings Advised to read user manual on proper settings for each loadUnit is working as designed
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Richmond, TX 77469
Russell
Job Details: 03/06/2024
"replaced gearcase, slider, basket, washplate, harness, pump, and control. unit tested ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Missouri City, TX 77459
Edwin
Job Details: 03/06/2024
Upon arrival I replaced all parts. I also change vent setting to help with steam coming out of vent. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Humble, TX 77338
leonard
Job Details: 03/06/2024
"replaced broken cam and belt and ran test cycle. test ok; used 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Humble, TX 77339
leonard
Job Details: 03/06/2024
order parts 2wgt; ordrng 1 W11590868 (wire harness) and 1 W11556725 (control board) and 1 W11399437 (drain pump)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77012
Derrick
Job Details: 03/06/2024
Check unit unit to find customer is having no issues with operations. Unit is working as designed. She was informed to run a clean washer cycle before trying to use washer because of the soap usage. All other operations are working as engineered.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Magnolia, TX 77355
gary
Job Details: 03/06/2024
"Ran diagnostics. Replaced faulty damper control assembly, all unit functions checked ok."
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Houston, TX 77048
Derrick
Job Details: 03/06/2024
Check unit to find all operations working as designed on arrival unit is OK
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77048
Derrick
Job Details: 03/06/2024
Replaced oven door handle unit is OK
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Texas City, TX 77590
donnie
Job Details: 03/06/2024
"Replaced control board, operations are correct now"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS
Near Richmond, TX 77406
raul
Job Details: 03/06/2024
Upon arrival cooktop had no power. I checked breaker and it was tripped. I reset and unit is powering on and igniting as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Katy, TX 77494
raul
Job Details: 03/06/2024
Will Need hinges; ordrng 1 W11573703 (Left Hinges) and 1 W11712996 (Right hinge)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Brookshire, TX 77423
raul
Job Details: 03/06/2024
"Will need transformer, magnetron, capacitor and Diode ; ordrng 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Katy, TX 77449
Luis
Job Details: 03/06/2024
"Checked unit and outer glass door is broken, customer is going to look at the estimate and will let us know, ; ordrng 1 W11176456 (Glass door) and 1 W11178521 (Name tag)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Manvel, TX 77578
chris
Job Details: 03/06/2024
Replaced faulty control and user interface. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Houston, TX 77005
derrick
Job Details: 03/06/2024
Replaced shorted water valve and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Richmond, TX 77469
Edwin
Job Details: 03/06/2024
Upon arrival I replaced control board. Unit was sparking after replacement. But now there's no gas coming into oven. Will need to order parts. ; ordrng 1 W10457998 (DSI Control Module) and 1 W10554066 (Gas Valve Regulator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77055
Damarcus
Job Details: 03/06/2024
Found bad IM and fan motor; ordrng 1 W11249952 (MOTOR-EVAP) and 1 WP67006337 (FREEZER FAN BLADE) and 1 W11658802 (ICEMAKER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosenberg, TX 77469
Russell
Job Details: 03/06/2024
"replaced heater, and thermistor. unit tested ok."
We serviced a
MAYTAG WASHER
Model MVW7230HC2
Near Missouri City, TX 77459
roosevelt
Job Details: 03/06/2024
checked and reset unit and all function worked as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Missouri City, TX 77459
Edwin
Job Details: 03/06/2024
Upon arrival I inspected unit. Did diagnostic explain to customer how house water softeners can affect water. Water is not cloudy we let all air out of line. Unit is working as designed.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS04
Near Houston, TX 77008
Damarcus
Job Details: 03/06/2024
FOUND Bad Control/UI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Porte, TX 77571
ricky
Job Details: 03/06/2024
"per cust big country replaced damper on prev., advised cust big country needs to return to correct"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW00
Near Pasadena, TX 77505
ricky
Job Details: 03/06/2024
found and replaced worn part
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Pasadena, TX 77506
ricky
Job Details: 03/06/2024
found and replaced shorted parts
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, TX 77011
ricky
Job Details: 03/06/2024
found and cleared off balance code
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Conroe, TX 77384
james
Job Details: 03/06/2024
"Checke duniot and replaced stripped cam and stretched belt. Ran auto test cycle and unit checks ok.; used 1 W10721967 (CAM), and 1 W10006384 (BELT) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Montgomery, TX 77316
james
Job Details: 03/06/2024
Checked unit and replaced shorted water inlet valve. Ran test cycle and unit checks ok and no leaks detected. Advised customer to clean unit with cleaner.