We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/31/2024
checked and customer had someone out that tapped into seal system and that voides there warr. on parts and we cant do the job
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/31/2024
bad belt; ordrng 1 WPW10006384 (drive belt)
We serviced a
JENN-AIR OVEN
Model JJW2830DP00
Near Sugar Land, Texas 77498
roosevelt
Job Details:
01/31/2024
replaced bad console
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/31/2024
replaced bad timer
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Houston, Texas 77085
roosevelt
Job Details:
01/31/2024
cant repaire unit do to bad roach infestation
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Sugar Land, Texas 77478
roosevelt
Job Details:
01/31/2024
checked and unit was running and making ice and was full
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Texas City, Texas 77590
angel
Job Details:
01/31/2024
Adjusted door gasket to allow door to close properly all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Houston, Texas 77018
Gary L
Job Details:
01/31/2024
Ordering parts ; ordrng 1 W11594224 (Control) and 1 W11171119 (Element) and 1 W11047722 (Element)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Texas City, Texas 77590
donnie
Job Details:
01/31/2024
Error code in diagnostics f1e1; ordrng 1 W11620481 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Montgomery, Texas 77356
Armando
Job Details:
01/31/2024
Checked unit and removed agitator to remove debris from under agitator. Unit checks ok.This is a different issue than previous issue.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Richmond, Texas 77406
martin
Job Details:
01/31/2024
Arrived at customer home to troubleshoot and customer had machine disconnected Connected and ran diagnostics no codes found Customer complaint that the control was non responsive Ran 4 tests and could not duplicate complaint Customer will monitor and call us back in needed
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, Texas 77406
martin
Job Details:
01/31/2024
Ran diagnostics no codes found Found that customer had dispenser load n go setting on lowest setting therefore not dispensing enough soap Showed customer how to adjust properly
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Atascocita, Texas 77346
leonard
Job Details:
01/31/2024
repaired loose black wire connection to spark module and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, Texas 77080
Gary L
Job Details:
01/31/2024
Ordering parts ; ordrng 1 279318 (Wire)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Santa Fe, Texas 77510
donnie
Job Details:
01/31/2024
Unit needs gas valve ; ordrng 1 W11590251 (Valve gas) and 1 W11620481 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ
Near Houston, Texas 77028
Gary L
Job Details:
01/31/2024
Removed and replaced light modules. Checked operation and function
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Humble, Texas 77339
leonard
Job Details:
01/31/2024
rebooted control board and ran recalibration and test cycle. ck ok
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ08
Near Houston, Texas 77345
leonard
Job Details:
01/31/2024
order parts 3wgt; ordrng 1 W11557425 (compressor) and 1 W11550396 (evaporator) and 1 W11109499 (drier-tube) and 1 w11506635
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Houston, Texas 77345
leonard
Job Details:
01/31/2024
rebooted control board and ran test cycle. all test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Montgomery, Texas 77356
Armando
Job Details:
01/31/2024
Checked unit and replaced leaky water inlet valve due to cold valve not fully closing. Ran test cycle and unit checks ok and no leaks detected.; used 1 W11210463 (VALVE) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Fulshear, Texas 77441
martin
Job Details:
01/31/2024
Inspected and found customer using foil to cover cooktop and not allowing burners to make proper grounded contact Removed and working properly now
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Texas City, Texas 77591
angel
Job Details:
01/31/2024
Unit being replaced
We serviced a
WHIRLPOOL DRYER
Model WED5820HW2
Near Galveston, Texas 77551
donnie
Job Details:
01/31/2024
Blower wheel was hitting blower housing. Bottom of unit was bent up at motor. Straightened bottom panel. Operations are correct now.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Hitchcock, Texas 77563
angel
Job Details:
01/31/2024
Unit being replaced
We serviced a
WHIRLPOOL ICE MAKER
Model WRT138FFDB01
Near Galveston, Texas 77551
donnie
Job Details:
01/31/2024
"Repaired bail arm on icemaker, operations are correct now"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seabrook, Texas 77586
angel
Job Details:
01/31/2024
"Needs parts; ordrng 1 W11112656 (Console) and 1 W11115285 (Panel), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Galveston, Texas 77551
donnie
Job Details:
01/31/2024
Need knob on switch; ordrng 1 W11216550 (Knob)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Spring, Texas 77381
Josue
Job Details:
01/31/2024
"Repaired unit. Ran tests. All operations are correct now. Customer paid balance 25 labor, 88.41 gasket, 107.92 lower spray arm, 18.26 tax, 239.59 total. Check # 2531"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near Spring, Texas 77382
Josue
Job Details:
01/31/2024
"Used lower spray arm. Ran tests. All operations are correct now. Customer paid balance 50 labor, 271.49 part, 26.52 tax, 348.01 total. Check # 955"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Conroe, Texas 77306
Armando
Job Details:
01/31/2024
Close document for trip and diagnosis and return parts. Customer advised unit has been replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spring, Texas 77373
Osiel
Job Details:
01/31/2024
"Dirty filter, hasn't been cleaned and a lot of food buildup up blocking water from properly draining"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Bellaire, Texas 77401
Louis R
Job Details:
01/31/2024
Ran diagnostics.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS
Near Bellaire, Texas 77401
Louis R
Job Details:
01/31/2024
Bad leds. ; ordrng 5 W11632139 (LEDs)s
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Katy, Texas 77493
martin
Job Details:
01/31/2024
Arrived to troubleshoot and per customer admission she was storing rack and oven gloves right under the oven burner and then caught fire. Inspected and no integrity damage found only soot created by the incorrect storage under the broiler drawer Called Tech support and documented SR#7738370090Then customer upset because she claimed that now soot is inside MW and wanted me to clean internally Documented also with Tech support same doc# Tested all burners and oven reaching temperature working as properlyCustomer thought she was getting new machines Oven/MWAdvised she just needed to cleanGot upset and did not except that answer
We serviced a
WHIRLPOOL RANGE
Model ACR4303MMSO
Near Texas City, Texas 77590
angel
Job Details:
01/31/2024
Fixed jammed hinge to allow door to close all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Atascocita, Texas 77346
leonard
Job Details:
01/31/2024
repaired loose black wire connection at junction box and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bacliff, Texas 77518
donnie
Job Details:
01/31/2024
"Ran diagnostics, no error codes. Ran cycle operations are correct."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, Texas 77447
gary
Job Details:
01/31/2024
"Ran diagnostics, corrected issue with leveling and calibrated unit. Customer advised on monitoring"
We serviced a
JENNAIR RANGE
Model JGRP548HM01
Near Houston, Texas 77018
Louis R
Job Details:
01/31/2024
Ran diagnostics
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Bacliff, Texas 77518
donnie
Job Details:
01/31/2024
Repaired dryer door latch receiver. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571C1Z04
Near Spring, Texas 77386
Osiel
Job Details:
01/31/2024
Handle was not completely screwed to mounting stud - reinstalled and secured in place - working as normal
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near The Woodlands, Texas 77375
gary
Job Details:
01/30/2024
"Ran diagnostics, adjusted oven door properly into receiver and customer advised on unit functions. Checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Magnolia, Texas 77354
gary
Job Details:
01/30/2024
"Replaced main divider, dispenser motor and impeller assembly. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, Texas 77089
chris
Job Details:
01/30/2024
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Pearland, Texas 77581
chris
Job Details:
01/30/2024
Replaced faulty lint chute. Unit is now working as intended
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS05
Near Arcola, Texas 77583
derrick
Job Details:
01/30/2024
Order electrode; ordrng 1 W11507531 (Electrode)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Houston, Texas 77059
angel
Job Details:
01/30/2024
Replaced faulty door seal all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Pearland, Texas 77581
angel
Job Details:
01/30/2024
Replaced door but there is a build issue customer to call whirlpool on next step
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Arcola, Texas 77583
roosevelt
Job Details:
01/30/2024
checked and reset unit and all function ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, Texas 77583
roosevelt
Job Details:
01/30/2024
replaced control
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM
Near Richmond, Texas 77406
raul
Job Details:
01/30/2024
Upon arrival customer mentioned she has slipped and fell. She showed pictures of a floor that was soapy. Ran diagnostic and didnt find any active water leaks. However i did see tub began to fill with soap suds. Customer is using cascade 2x dawn concentration. She had previously called the builder and they didn't find anything wrong either. I suggested to use a different type of detergent. Called techline to document SR 7738356342
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Manvel, Texas 77578
chris
Job Details:
01/30/2024
Replaced faulty valve and control. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Pattison, Texas 77423
martin
Job Details:
01/30/2024
Removed stuck sheet from agitator
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brookshire, Texas 77423
martin
Job Details:
01/30/2024
"Called customer to provide time window, no answer VM not set upOffice called and still not available ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Fulshear, Texas 77441
martin
Job Details:
01/30/2024
Ran diagnostics and everything working as designed Customer not using rinse aidShowed where it goes and how to fill Unit is working as designed
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Fulshear, Texas 77441
martin
Job Details:
01/30/2024
Arrived at customer home to do repairs and when opened the Ice maker found it incomplete missing the arm and extension which were the main parts needed Will need to reorder ; ordrng 1 W11397192 (Ice maker) and 1 W11251736 (IM arm) and 1 W11215550 (IM arm extension)
We serviced a
JENNAIR MICROWAVE
Model JMW3430WS02
Near Humble, Texas 77346
leonard
Job Details:
01/30/2024
replaced locked turntable motor and checked operations. ck ok
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Atascocita, Texas 77346
leonard
Job Details:
01/30/2024
replaced faulty spark module and harness and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Humble, Texas 77338
leonard
Job Details:
01/30/2024
re-installed loose left rear leveling leg and releveled unit and ran recalibration and test cycle. test ok
We serviced a
JENNAIR MICROWAVE
Model JMW3430WS02
Near Humble, Texas 77346
Josue
Job Details:
01/30/2024
Helped LV uninstall and reinstalled unit for repairs. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Texas City, Texas 77591
angel
Job Details:
01/30/2024
W1a6jd0nl2 replaced warped doors all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/30/2024
replaced bad damper
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/30/2024
checked and all opperation ok
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Houston, Texas 77024
Louis R
Job Details:
01/30/2024
Recalibrated unit.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Houston, Texas 77057
Louis R
Job Details:
01/30/2024
Fixed loose vent.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near Humble, Texas 77396
leonard
Job Details:
01/30/2024
replaced faulty icemaker and tightened loose freezer door handle set screws and ran harvest and fill test. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Bellaire, Texas 77401
derrick
Job Details:
01/30/2024
Replaced compressor and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Spring, Texas 77382
Josue
Job Details:
01/30/2024
Total 1982.05. Customer paid balance 1819.73 with CC authorization # 08191d
We serviced a
AMANA RANGE
Model AGR6303MMB0
Near Conroe, Texas 77301
Armando
Job Details:
01/30/2024
Checked unit and replaced shorted control board. Ran test cycle and unit checks ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Alvin, Texas 77511
chris
Job Details:
01/30/2024
Found detached agitator. Reinstalled agitator correctly. Unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77065
Gary L
Job Details:
01/30/2024
Assisted tech in repairing refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model MSS25C4MGW
Near League City, Texas 77573
donnie
Job Details:
01/30/2024
Replaced icemaker and filter housing. Operations are correct now
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Texas City, Texas 77590
donnie
Job Details:
01/30/2024
"Need suspension,water valve and switch; ordrng 1 W11400156 (Suspension) and 1 W11165546 (Valve) and 1 W11174419 (Switch), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hitchcock, Texas 77563
donnie
Job Details:
01/30/2024
"Leveled washer, recalibrate unit. Operations are correct now"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Hitchcock, Texas 77563
donnie
Job Details:
01/30/2024
Unit is in an out building 2 ft up on a very weak cabinet. Customer needs to put the unit on the floor to be repaired. It is a top load washer; ordrng 1 W11627413 (Board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/30/2024
will needs a 2wt .........replaced bad control and now the water is coming into the diswasher but pump and motor is not working dl auth# is k1a6kj0al2; ordrng 1 w11460946 (pump&motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, Texas 77081
derrick
Job Details:
01/30/2024
Replaced locked pump and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Houston, Texas 77005
derrick
Job Details:
01/30/2024
Replaced drain pump and checked ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Montgomery, Texas 77356
Armando
Job Details:
01/30/2024
Order parts reschedule with customer; ordrng 1 WPW10594329 (control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Houston, Texas 77067
Osiel
Job Details:
01/30/2024
needs an electrician - outlet for drier not getting consistent 240v or even 120v.
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Montgomery, Texas 77356
Armando
Job Details:
01/30/2024
Order parts reschedule with customer; ordrng 1 W11316271 (motor-pump) and 2 W11316272 (hose)s
We serviced a
WHIRLPOOL WASHER
Model MHW8630W4
Near Conroe, Texas 77385
Armando
Job Details:
01/30/2024
Checked unit and cleared f8e1 code. Ran manual test cycles and auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Oak Ridge North, Texas 77385
Armando
Job Details:
01/30/2024
Checked unit and replaced shorted pump&motor assy. Ran auto test cycle and unit checks ok and no leaks detected.
We serviced a
JENNAIR RANGE
Model JDRP436HL01
Near Houston, Texas 77005
derrick
Job Details:
01/30/2024
Control is bad per tech line. Reorder; ordrng 1 W11334164 (Control)
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Tomball, Texas 77377
Josue
Job Details:
01/30/2024
Uninstalled and reinstalled unit for repairs. Tested ops. All operations are correct now. Customer OK. Customer will get manuals from whirlpool customer service. Double labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Conroe, Texas 77304
Josue
Job Details:
01/30/2024
Replaced ice maker asy. Customer to monitor unit three days. ; used 1 W11284458 (Ice maker asy) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Beach City, Texas 77523
Gary L
Job Details:
01/30/2024
Found blown thermal fuse. Removed and replaced thermal fuse. Checked operation. Customer also needs electrician to check breaker ; used 1 Wp3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Humble, Texas 77339
leonard
Job Details:
01/30/2024
repaired loose black wire connection at junction box and ran test cycle. test ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, Texas 77459
roosevelt
Job Details:
01/30/2024
replaced cutoff and advised customer to have vents cleared out no airflow; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WFG775H0HZ5
Near Stafford, Texas 77477
roosevelt
Job Details:
01/30/2024
ajusted burnners caps and all function ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, Texas 77053
roosevelt
Job Details:
01/30/2024
checked and reset unit amnd all function ok
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/30/2024
replaced lid
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Sugar Land, Texas 77498
roosevelt
Job Details:
01/30/2024
replaced bad belt; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Sugar Land, Texas 77479
roosevelt
Job Details:
01/30/2024
bad suspension and leaking gearcase and customer not fixing
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Galveston, Texas 77551
donnie
Job Details:
01/30/2024
Broken cutter grid; ordrng 1 W10919199 (Cutter grid)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS03
Near Houston, Texas 77069
Osiel
Job Details:
01/30/2024
replaced interface control & control board - unit is now operational
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, Texas 77069
Osiel
Job Details:
01/30/2024
"need additional parts - divider, impeller & washer spacer; ordrng 1 wpw10309864 (Divider) and 1 wp63052-2 (Impeller) and 1 w11378860 (Washer-Spacer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spring, Texas 77379
Osiel
Job Details:
01/30/2024
disconnected water hoses and notice black residue built-up on the cold side filter of the water valve - cleaned and restored proper water pressure
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near La Marque, Texas 77568
angel
Job Details:
01/30/2024
Replaced faulty ice maker all ok no problems
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Houston, Texas 77091
Gary L
Job Details:
01/30/2024
Found center mullion not sliding into bracket. Adjusted refrigerator feet to level refrigerator. Checked operation