We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Cypress, TX 77433
kayla
Job Details: 11/02/2022
"Not defrosting, causing ice/frost build up in FC.. also blocking air flow to RC. Needs new wiring harness with thermistor. Ordering parts.Estimate: 129.95 service fee, 50 labor, 54.42 wiring harness, 68.03 thermistor, 24.95 tax, 327.35 total. Customer paid service fee authorization: 090055; ordrng 1 W11449066 (Wiring harness) and 1 Wpw10384183 (Thermistor)"
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Conroe, TX 77384
james
Job Details: 11/02/2022
Order part reschedule with customer; ordrng 1 W11449303 (CONSOLE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Anahuac, TX 77514
ricky
Job Details: 11/02/2022
found and replaced cracked evap; used 1 xxxxxxx (drier) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mont Belvieu, TX 77523
ricky
Job Details: 11/02/2022
need glass; ordrng 1 w10544145 and 1 w11051158 and 1 w10481433
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Baytown, TX 77521
ricky
Job Details: 11/02/2022
need cnts; ordrng 1 w11254948 and 1 w11251295 and 1 w10673168 and 1 w10723295
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Baytown, TX 77521
ricky
Job Details: 11/02/2022
need trans; ordrng 1 w11308900 and 1 w11164183 and 1 w10677723 and 1 w11162560 and 1 w10721967
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Crosby, TX 77532
ricky
Job Details: 11/02/2022
need valve; ordrng 1 w10498995
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Cypress, TX 77433
kayla
Job Details: 11/02/2022
"Spoke to whirlpool to document infestation of roaches crawling inside and outside of unit, all of the floor. Customer is in denial that she does not see a roach. I pointed out all the roaches crawling and she threw a fit. Customer would not let me leave her home until I repaired her unit. I called management to collect service charges/fees and parts/labor .. this unit is voided warranty per whirlpool policy and customer refused to believe anything I said about the policy. Customer became hostile in home. Called whirlpool TPPS SR# 7734683370Estimate: 129.95 service fee, 50 labor, 250.41 part, 35.50 tax, 465.86 total. Customer paid management with Cc authorization: 018487"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Cypress, TX 77433
kayla
Job Details: 11/02/2022
"Drain pump propelled OK. Water drained OK through first hose, but the second hose is the wrong hose according to techline.. installers need to come back and repair with correct hose installment. SR# 7734962632Customer aware and will contact factory builders installers."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Houston, TX 77039
Gary L
Job Details: 11/02/2022
Customer to purchase new dishwasher
We serviced a
WHIRLPOOL FREEZER
Model ART106TFDB01
Near Pasadena, TX 77504
ricky
Job Details: 11/02/2022
need cnt; ordrng 1 w10570509
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Houston, TX 77033
ricky
Job Details: 11/02/2022
found and replaced worn parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Humble, TX 77338
donnie
Job Details: 11/02/2022
Helped LV repair refrigerator
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, TX 77039
Gary L
Job Details: 11/02/2022
Found lid broken keeping washer from starting. Removed and replaced lid. Checked operation. Different problem from previous service call.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cypress, TX 77433
kayla
Job Details: 11/02/2022
Replaced part. All other operations are correct. Customer approved.; used 1 W10837240 (Idler pulley) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Tomball, TX 77375
kayla
Job Details: 11/02/2022
Replaced part. All operations are correct.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Porter, TX 77365
leonard
Job Details: 11/02/2022
checked unit and found clogged vent. advised customer to get vent pipe cleaned.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Houston, TX 77086
Gary L
Job Details: 11/02/2022
Ordering parts ; ordrng 1 W11394572 (Latch) and 1 W11519742 (Machine control)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JB0
Near Tomball, TX 77375
kayla
Job Details: 11/02/2022
Replaced part. All operations are correct.CUSTOMER AWARE UNIT IS VOIDED WARRANTY DUE TO ROACH INFESTATION ON WIRING HARNESS AND CTRL BOARD WHICH CAUSED CTRL BOARD MALFUNCTION AND WILL CONTINUE SAME ISSUE. SR# 7733778918
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS8
Near Humble, TX 77339
leonard
Job Details: 11/02/2022
repaired loose black wire connection at junction box and ran test cycle. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Spring, TX 77373
donnie
Job Details: 11/02/2022
Repaired open circuit black wire at terminal block. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Humble, TX 77338
donnie
Job Details: 11/02/2022
"Replaced board,ui and tub cover and sealed. Operations are correct now"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Spring, TX 77379
Gary L
Job Details: 11/02/2022
Unit has a bad motor. Order motor on previous invoice 701526 part #w11416363
We serviced a
WHIRLPOOL DISHWASHER
Model WDE730BAHZ0
Near Spring, TX 77389
Gary L
Job Details: 11/02/2022
Per tenant unit is working fine. Needed rinse aid.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77345
leonard
Job Details: 11/02/2022
order part 2wgt; ordrng 1 W11085683 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Houston, TX 77345
leonard
Job Details: 11/02/2022
gave estimate for repair . customer will call back if wants repaired. do not order parts yet; ordrng 1 W11393685 (gearcase) and 1 W11550891 (agitator) and 1 W10915700 (stator) and 1 W10915701 (rotor)
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Montgomery, TX 77356
james
Job Details: 11/02/2022
Checked unit and repaired loose connection at motor. Ran test cycle and unit checks ok. Advised customer also drain line should be mounted higher.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Montgomery, TX 77356
james
Job Details: 11/02/2022
Checked unit and repaired loose connection at bin thermistor harness. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID KITCHEN
Model KDFE204KPS0
Near Montgomery, TX 77356
james
Job Details: 11/02/2022
Checked unit and removed debris from drain pump. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near The Woodlands, TX 77375
kayla
Job Details: 11/02/2022
Replaced part. All operations are correct.CUSTOMER AWARE UNIT IS VOIDED WARRANTY DUE TO ROACH INFESTATION ON WIRING HARNESS AND CTRL BOARD WHICH CAUSED CTRL BOARD MALFUNCTION AND WILL CONTINUE SAME ISSUE. SR# 7734957087
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Humble, TX 77338
leonard
Job Details: 11/02/2022
"replaced faulty upper and lower door switches and cam and spring and checked operations. ck ok; used 1 WP8206419 (INTERLOCK), 1 W10727360 (SWITCH), 1 W10269458 (SWITCH), 1 W10211974 (SWITCH), 1 W10562613 (CAMPLATE), and 1 W10156812 (SPRING) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Huffman, TX 77336
leonard
Job Details: 11/02/2022
customer has aig contract new doc. being made
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Montgomery, TX 77356
james
Job Details: 11/02/2022
Checked unit and adjusted stator bolt. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Montgomery, TX 77356
james
Job Details: 11/02/2022
Checked unit and replaced shorted door with controls. Ran test cycle and unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Shenandoah, TX 77384
james
Job Details: 11/02/2022
Checked unit and replaced shorted capacitor. Ran test cycle and unit checks ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Conroe, TX 77304
james
Job Details: 11/02/2022
Order part reschedule with customer2wgt; ordrng 1 W11314648 (bellow)
We serviced a
MAYTAG WASHER
Model WTW6120HW0
Near Conroe, TX 77304
james
Job Details: 11/02/2022
Checked unit for error codes and cleared f2e1. Ran diagnostic manual test cycles and auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Galveston, TX 77550
miguel
Job Details: 11/02/2022
checked over unit. found bad thermostat. instaled new thermostat. unit working as designed.; used 1 WP8318268 (THERMSFIX) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SHZ
Near Bellaire, TX 77401
anthony
Job Details: 11/02/2022
Needs parts; ordrng 1 WPW10591570 (Pump)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Missouri City, TX 77459
roosevelt
Job Details: 11/02/2022
needs parts .... send parts to derrick; ordrng 1 w11164183 (trans.) and 1 w107721967
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near League City, TX 77573
johnny
Job Details: 11/02/2022
Found faulty control board part order no return date ; ordrng 1 W11515107 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Sugar Land, TX 77498
roosevelt
Job Details: 11/02/2022
replaced all parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Richmond, TX 77407
raul
Job Details: 11/02/2022
Will need fridge right door seal; ordrng 1 W10830274 (Right door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Montgomery, TX 77316
gary
Job Details: 11/02/2022
Spoke with customer ordering replacement harness and control for evaporator frosting over.; ordrng 1 W11196400 (Control) and 1 W11545823 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Stafford, TX 77477
roosevelt
Job Details: 11/02/2022
broken ice-container; ordrng 1 W11185686 (ice-contnr)
We serviced a
MAYTAG DRYER
Model MGD7230HW
Near Sugar Land, TX 77498
roosevelt
Job Details: 11/02/2022
checked and unit workeed as designed all function were ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77045
roosevelt
Job Details: 11/02/2022
bad control; ordrng 1 w11368911 (control)
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS04
Near Richmond, TX 77407
raul
Job Details: 11/02/2022
Upon arrival unit was plug in with no lights coming on the inside. It shows a door open light on panel UI. And the ice maker fan was the only thing on. Disconnected Deli control and plug it back in lights came on but nothing else. Didnt allow me to get into diagnostics. Will need to order all controls to begin to troubleshoot cause it may have multiple issues. ; ordrng 1 Wpw10675033 (Control board) and 1 Wpw10624574 (Power supply control) and 1 W11330971 (Panel UI) and 1 Wpw10769076 (Deli Control) and 1 W11087200 (Inverter box)
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Richmond, TX 77407
raul
Job Details: 11/02/2022
Secured bottom cover
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Magnolia, TX 77354
gary
Job Details: 11/02/2022
Replaced ice door assembly and main controls. All functions checked ok at this
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Houston, TX 77024
anthony
Job Details: 11/02/2022
Replaced shorted control and transformer all ok no problems
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Fulshear, TX 77441
martin
Job Details: 11/02/2022
Original problem was LED module out in freezer on Top left hand side causing other lights to go out as well 2nd request LED out on Top right hand side causing other lights to go out as well
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Fulshear, TX 77441
martin
Job Details: 11/02/2022
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Spring, TX 77373
leonard
Job Details: 11/02/2022
assisted Donnie
We serviced a
KITCHEN AID DOUBLE OVEN
Model KODE500ESS
Near League City, TX 77573
johnny
Job Details: 11/02/2022
Found faulty control boards part order no return date ; ordrng 1 W11598200 (Control board) and 1 W11448962 (Control board)
We serviced a
AMANA WASHER
Model NTW4516FW
Near League City, TX 77573
johnny
Job Details: 11/02/2022
Customer complaining about unit not operating correctly recalibrated unit unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near League City, TX 77573
johnny
Job Details: 11/02/2022
Found faulty gearcase part order no return date ; ordrng 1 W11093899 (Agitator) and 1 W11164183 (Gearcase) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Pearland, TX 77581
johnny
Job Details: 11/02/2022
Found faulty evap fan motor replaced fan motor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, TX 77354
gary
Job Details: 11/02/2022
Replaced faulty diffuser assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Magnolia, TX 77354
gary
Job Details: 11/02/2022
Replaced harness and evaporator motor customer advised on monitoring
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Tomball, TX 77375
gary
Job Details: 11/02/2022
Replaced different burner in unit. All functions checked ok at this time
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE
Near Tomball, TX 77377
gary
Job Details: 11/02/2022
Replaced damaged door skin in unit. All functions checked ok at this time
We serviced a
WHIRLLPOOL DISHWASHER
Model WDF520PADM9
Near Hockley, TX 77447
gary
Job Details: 11/02/2022
"Ran diagnostics, ordering replacement control and sump assembly ; ordrng 1 W11025157 (Pump/motor) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hockley, TX 77447
gary
Job Details: 11/02/2022
Replaced burner caps in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Houston, TX 77006
ben
Job Details: 11/02/2022
replaced shorted ice maker
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near La Marque, TX 77568
miguel
Job Details: 11/02/2022
broken wash plate. instaled new wash plate. unit working as designed.
We serviced a
WHIRLPOOL COOK TOP
Model KCGC506JSS00
Near Huffman, TX 77336
donnie
Job Details: 11/02/2022
Helped LV pull 48 inch cooktop and repair
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
anthony
Job Details: 11/02/2022
Replaced shorted control and transformer all ok no problems
We serviced a
KITCHENAID DRAWER
Model KUDF204ESB00
Near Houston, TX 77019
ben
Job Details: 11/02/2022
relaced the control board and panel
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77449
raul
Job Details: 11/02/2022
Assisted MY
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77389
Gary L
Job Details: 11/02/2022
Found cold water off. Turned on cold water and checked operation. Unit is working fine
We serviced a
KITCHEN AID REFRIGERATOR
Model KBBR306ESS01
Near Houston, TX 77005
ben
Job Details: 11/02/2022
replaced all led modules
We serviced a
WHIRLPOOL KITCHEN
Model KUIC18PNZS0
Near Houston, TX 77027
ben
Job Details: 11/02/2022
replaced shorted rec. pump
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bellaire, TX 77401
ben
Job Details: 11/02/2022
order part; ordrng 1 WP2223877 (latch)
We serviced a
WHIRLPOOL LAUNDRY
Model WTW4855HW2
Near Katy, TX 77494
martin
Job Details: 11/02/2022
Inspected washer and found NEW control board non responsive. Tried to enter diagnostics and would not allow me. Will reorder control board and door lock; ordrng 1 W11498190 (CONTROL BOARD) and 1 W11307244 (LID SWITCH)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Spring, TX 77382
Gary L
Job Details: 11/02/2022
Found damper motor broken. Removed and replaced damper motor and checked operation. Different problem from previous call. Ice maker working fine
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Brookshire, TX 77423
martin
Job Details: 11/02/2022
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Katy, TX 77493
martin
Job Details: 11/02/2022
Inspected fridge and found condensation on glass shelves Found fridge door seal not closing properly creating moisture inside Will need fridge door ; ordrng 1 LW10642551 (Fridge Door)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77449
martin
Job Details: 11/02/2022
Replaced parts list Also lubricated all roller supports and secured vent duct
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Richmond, TX 77406
martin
Job Details: 11/02/2022
Assisted RY with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
martin
Job Details: 11/02/2022
Assisted RY with 2man job
We serviced a
WHIRLPOOL WINE CELLAR
Model WUW55X24DS
Near Houston, TX 77025
ben
Job Details: 11/02/2022
order part; ordrng 1 W10782291 (harns-wire)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Richmond, TX 77406
raul
Job Details: 11/02/2022
Replaced control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 11/02/2022
Replaced seal system
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Houston, TX 77024
Louis R
Job Details: 11/02/2022
Found cracked reservoir ; ordrng 1 W10837384 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77084
Louis R
Job Details: 11/02/2022
Fixed loose connection
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW0
Near Houston, TX 77041
Louis R
Job Details: 11/02/2022
Found burner not operating ; ordrng 1 280119 (Burner assembly) and 1 279311 (Ignitor) and 1 W10909685 (Thermal fuse) and 1 Wp8577274 (Thermistor) and 1 W11396709 (Gas inlet thermistor) and 1 Wp8573713 (Thermal cut off) and 1 Wp338906 (Sensor) and 1 W11618921 (Acu) and 1 W11164043 (Harness)
We serviced a
WHIRLPOOL OVEN
Model RBD275PRB00
Near Houston, TX 77079
Louis R
Job Details: 11/02/2022
Parts nla.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Jersey Village, TX 77040
Louis R
Job Details: 11/02/2022
Found unit not sealing; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Houston, TX 77088
Louis R
Job Details: 11/02/2022
Replaced bad ice maker
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77088
Louis R
Job Details: 11/02/2022
Checked unit found bad timer and no heat due to power supply from outlet; ordrng 1 W10857612 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, TX 77088
Louis R
Job Details: 11/02/2022
Found leak in ice compartment ; ordrng 1 W11347840 (Ice container) and 1 W11126296 (Cover) and 1 Wpw10341320 (Dual valve) and 1 Wpw10238100 (Valve inlet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Houston, TX 77008
Louis R
Job Details: 11/02/2022
Fixed bad gasket
We serviced a
WHIRLPOOL WINE CELLAR
Model WUW35X24DS01
Near Houston, TX 77009
Louis R
Job Details: 11/02/2022
Checked unit found door alarm sounding; ordrng 1 W10782243 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77009
Louis R
Job Details: 11/02/2022
Fixed backwards water connections
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Houston, TX 77024
anthony
Job Details: 11/02/2022
Replaced shorted element and fuse all ok no problems
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Bellaire, TX 77401
anthony
Job Details: 11/02/2022
Bottom drawer in refrigerator section not allowing door to close properly adjusted drawer all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED9450WR1
Near Houston, TX 77056
anthony
Job Details: 11/02/2022
Removed due from blower housing all ok no problems
We serviced a
KITCHEN AID OVEN
Model KOST100ESS03
Near Houston, TX 77025
anthony
Job Details: 11/02/2022
Needs parts; ordrng 1 W10859573 (Sensor) and 1 W11087446 (Console) and 1 W11179310 (Control) and 1 W10804429 (Element)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Texas City, TX 77590
miguel
Job Details: 11/02/2022
ordrr parts; ordrng 1 W10906422 (cntrl)