We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Cypress, TX 77433
kayla
Job Details: 07/19/2022
"Unit working as designed. Could not duplicate issue. Explained to customer how to properly use load and go, and correctly dispense from dispenser. Customer complaint on cosmetic damage I also explained that needed to be claimed by the first 30 days and to contact Whirlpool."
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW08
Near Cypress, TX 77433
kayla
Job Details: 07/19/2022
Ordering part.; ordrng 1 W11579404 (Ctrl box asy)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Conroe, TX 77306
james
Job Details: 07/19/2022
Checked unit and replaced weak suspension. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Conroe, TX 77306
james
Job Details: 07/19/2022
Checked unit and replaced misformed control panel and knobs. Unit checks ok.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IM03
Near Conroe, TX 77304
james
Job Details: 07/19/2022
Assisted Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Houston, TX 77084
jerrell
Job Details: 07/19/2022
Need to order; ordrng 1 W11557671 (COMPRESSOR) and 2 W11504415 (COUPLER)s and 2 W11504431 (COUPLER)s and 2 W11506619 (COUPLER)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77084
jerrell
Job Details: 07/19/2022
Installed evaporator and uv filter drier all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77047
chris
Job Details: 07/19/2022
Replaced faulty doors. Unit is now working as intended no leaks at this time
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GP0
Near Houston, TX 77339
leonard
Job Details: 07/19/2022
removed filter and pump cover for customer to clean. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 07/19/2022
order parts 2wgt; ordrng 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pearland, TX 77584
johnny
Job Details: 07/19/2022
Replaced element per SP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Pearland, TX 77584
johnny
Job Details: 07/19/2022
Found ice build up in chute cause unit to kit dispenser removed ice unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Manvel, TX 77578
johnny
Job Details: 07/19/2022
Modules on unit are working as intended advised customer to call back if issue persists
We serviced a
WHIRLPOOL DRYER
Model MED7230HW
Near Rosenberg, TX 77469
raul
Job Details: 07/19/2022
Upon arrival there was no power coming to dyer. I checked breaker and it was tripped. I reset and its working now.
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Cypress, TX 77433
kayla
Job Details: 07/19/2022
Replaced parts. Rebooted unit. Ran tests. All operations are correct. Customer aware 48hours reset ice maker and will monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Booth, TX 77469
raul
Job Details: 07/19/2022
I checked temp on water and its 37 degree. I explained to customer that its normal and everything is working fine.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Richmond, TX 77469
raul
Job Details: 07/19/2022
"Will need console, control board, and probe sensor ; ordrng 1 W11297728 (Console) and 1 W11261167 (Control board) and 1 W10859573 (Probe sensor)"
We serviced a
WHIRLPOOL KITCHEN
Model MDB8959SKW0
Near Richmond, TX 77406
raul
Job Details: 07/19/2022
"Will need control board, console, and panel UI; ordrng 1 W11410070 (Control board) and 1 W11413964 (Console) and 1 W11414079 (Panel UI)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Houston, TX 77002
ben
Job Details: 07/19/2022
checked unit unstopped the screen on the cold water valve and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Pearland, TX 77584
johnny
Job Details: 07/19/2022
Replaced heater per SP
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL01
Near Alvin, TX 77511
johnny
Job Details: 07/19/2022
Informed Techline about unit still not cooling properly was advised to order evap cover for a third time still stating that evap cover is bad. Customer extremely disappointed with unit from having to constantly loose food due to unit not cooling properly in fridge compartment. Email customer full invoice work history
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Houston, TX 77059
johnny
Job Details: 07/19/2022
Found door not well insulated causing unit to build up condensation ; ordrng 1 W10599404 (Fridge door) and 1 LW10599407 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conroe, TX 77304
james
Job Details: 07/19/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964. Ran test cycle and unit checks ok and no leaks detected. Special Project code S17304. Parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77007
ben
Job Details: 07/19/2022
checked unit adjusted the door and latch and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Houston, TX 77007
ben
Job Details: 07/19/2022
order parts; ordrng 1 W10507884 (compressor) and 1 W10143759 (drier (service))
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Houston, TX 77005
ben
Job Details: 07/19/2022
checked unit adjusted the compresor tubeing
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QMS02
Near West University Place, TX 77005
ben
Job Details: 07/19/2022
order part; ordrng 1 W10818296 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bellaire, TX 77401
ben
Job Details: 07/19/2022
replace leaking ice maker; used 1 4317943 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Bellaire, TX 77401
ben
Job Details: 07/19/2022
checked unit adjusted the controls and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77031
ben
Job Details: 07/19/2022
checked unit cleared and reset the control and checked operation
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Fresno, TX 77545
roosevelt
Job Details: 07/19/2022
checked and called yech line and spoke with joyel and was advised that unit was working as designed file# is 7734139348
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Fulshear, TX 77441
martin
Job Details: 07/19/2022
Needs drain pan and gasket ; ordrng 1 W11457241 (Drain pan) and 1 W10510863 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS00
Near Katy, TX 77494
martin
Job Details: 07/19/2022
Assisted AR with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Richmond, TX 77406
martin
Job Details: 07/19/2022
"Replaced both water valve and ice maker but still no ice. Will need Freezer door, water valve again and control board ; ordrng 1 LW11026425 (Freezer door) and 1 WPW10179146 (Water valve) and 1 W11212392 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Richmond, TX 77407
martin
Job Details: 07/19/2022
Cleared debris from inside air GAP blockage
We serviced a
JENNAIR MICROWAVE
Model JMDFS24JL00
Near Houston, TX 77055
jerrell
Job Details: 07/18/2022
Adjust and reinstalled door all test normal.
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL1
Near Houston, TX 77056
anthony
Job Details: 07/18/2022
Fixed lose filter and reattached clips all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS1
Near Conroe, TX 77385
james
Job Details: 07/18/2022
Close document for trip and diagnosis and return part.Customer not returning call to schedule.
We serviced a
WHIRLPOOL COOK TOP
Model KCGC506JSS00
Near Huffman, TX 77336
leonard
Job Details: 07/18/2022
checked unit and adjusted rt. front burner valve and spark switch and all operations working properly now.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details: 07/18/2022
Order parts; ordrng 1 W22342846 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Tomball, TX 77377
gary
Job Details: 07/18/2022
"Closing ticket per customer, has been replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Humble, TX 77396
leonard
Job Details: 07/18/2022
checked unit and ordered parts for sealed system repair. Whirlpool advised they are exchanging unit. returning parts.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Porter, TX 77365
leonard
Job Details: 07/18/2022
replaced faulty drive belt and ran test cycle. test ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Cypress, TX 77433
kayla
Job Details: 07/18/2022
This model does not feature wrinkle prevent or steam. Advised customer to use timed dry for best results. All operations are correct.
We serviced a
UNKNOWN VENT HOOD
Model UXB1200DYS0
Near Katy, TX 77494
martin
Job Details: 07/18/2022
We serviced a
WHIRLPOOL RANGE
Model WCG745S0FS05
Near Tomball, TX 77377
gary
Job Details: 07/18/2022
Ran diagnostics and calibrated temps all functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model JDRFR24IGX00
Near Houston, TX 77055
jerrell
Job Details: 07/18/2022
Tec assist for dc
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77083
martin
Job Details: 07/18/2022
Replaced heater ; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Houston, TX 77044
donnie
Job Details: 07/18/2022
Per tech line need cold valve and board ; ordrng 1 W11322883 (Board) and 1 W11316256 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Spring, TX 77373
kayla
Job Details: 07/18/2022
Returning parts. Unit no longer needs service. Close out.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Conroe, TX 77301
james
Job Details: 07/18/2022
Close document for trip and diagnosis and return parts. Customer never returned call or email to complete repair.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Pearland, TX 77581
johnny
Job Details: 07/18/2022
Closing per office
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77084
jerrell
Job Details: 07/18/2022
Replaced faulty water pump all test normal.; used 1 W11399437 (PUMP-WATER) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Humble, TX 77339
leonard
Job Details: 07/18/2022
replaced broken led modules. ck ok; used 4 W11484836 (led modules) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77301
james
Job Details: 07/18/2022
Order parts reschedule with customer2wgt; ordrng 1 WPW10384183 (thermistor) and 1 W11581973 (HARNS-WIRE) and 1 W11558182 (CNTRL-ELEC)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Houston, TX 77048
chris
Job Details: 07/18/2022
Found faulty control. Quoted customer for repair. Customer declined repair. Returning washplate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Cypress, TX 77433
donnie
Job Details: 07/18/2022
Replaced ref door. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Arcola, TX 77583
derrick
Job Details: 07/18/2022
Replaced shorted pump and latch and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Houston, TX 77058
chris
Job Details: 07/18/2022
Found faulty freezer door part order ; ordrng 1 LW10691266 (Freezer door) and 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Atascocita, TX 77346
leonard
Job Details: 07/18/2022
tightened loose door handle set screws on all doors and checked all operations. ck ok
We serviced a
AMANA MIRCOWAVE
Model AMV2307PFB4
Near Atascocita, TX 77346
leonard
Job Details: 07/18/2022
"replaced shorted control board and magnetron and broken door switches and surface lamp and checked operations. ck ok; used 1 W11551558 (INTERLOCK), 1 W11551761 (INTERLOCK), 1 8206232A (BULBLIGHT), and 1 W10754299 (MAGNETRON) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Seabrook, TX 77586
chris
Job Details: 07/18/2022
Replaced wrong ice maker with proper unit. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model MGDP575GW0
Near Pearland, TX 77581
johnny
Job Details: 07/18/2022
Replaced timer unit is working as intended no issues found at this time
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77089
johnny
Job Details: 07/18/2022
Found loose connection at terminal block diff issue
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Houston, TX 77089
johnny
Job Details: 07/18/2022
Replaced heater per sp
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near El Lago, TX 77586
johnny
Job Details: 07/18/2022
Replaced heater per sp
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77058
johnny
Job Details: 07/18/2022
Found faulty filter replaced filter unit is working as intended no issues found at this time ; used 1 W10680605 (Filter) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cypress, TX 77433
donnie
Job Details: 07/18/2022
"Replaced icemaker, operations are correct now"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Conroe, TX 77304
james
Job Details: 07/18/2022
Order part reschedule with customer2wgt; ordrng 1 W11542867 (PUMP)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Needville, TX 77461
raul
Job Details: 07/18/2022
Converted to propane
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 07/18/2022
Order parts; ordrng 1 W10884561 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, TX 77083
martin
Job Details: 07/18/2022
Replaced parts list and tested Working as intended now
We serviced a
WHIRLPOOL KITCHEN
Model WDF520PADM
Near Richmond, TX 77407
martin
Job Details: 07/18/2022
"Inspected DW and found dispenser screws really loose and leaking Tightened and ran cycle, no more leak. Customer will monitor if issue continues will call back"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Tomball, TX 77375
kayla
Job Details: 07/18/2022
Ordering parts. Three wgt; ordrng 1 W11482383 (Dual valve) and 1 W11579166 (Tube water hinge) and 1 W11387386 (Ui)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Tomball, TX 77375
kayla
Job Details: 07/18/2022
Unit is working as designed. Could not duplicate issue.
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Cypress, TX 77433
kayla
Job Details: 07/18/2022
Faulty valve. Ordering part. Two wgt; ordrng 1 W11243758 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77433
kayla
Job Details: 07/18/2022
Repaired lever at solenoid. All operations are correct.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77031
roosevelt
Job Details: 07/18/2022
replaced broken clip and dl auth# is k13jif0nl2
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near League City, TX 77573
Gary L
Job Details: 07/18/2022
Helper complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Alvin, TX 77511
Gary L
Job Details: 07/18/2022
"Found faulty door, not sealing properly, replaced order parts, unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near La Marque, TX 77568
Gary L
Job Details: 07/18/2022
"Found faulty door not sealing properly, installed order parts"
We serviced a
MAYTAG M/W OTR
Model UMV1160CS9
Near Dickinson, TX 77539
Gary L
Job Details: 07/18/2022
"Found faulty control board display, replaced parts, unit is now working as intended"
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near League City, TX 77573
Gary L
Job Details: 07/18/2022
"Found faulty control display, not working properly, replaced parts unit is now working as intended"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near League City, TX 77573
Gary L
Job Details: 07/18/2022
"Heating Element - SP W11540964 - Special Project S17304, replaced heating element, no leaks at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Houston, TX 77061
chris
Job Details: 07/18/2022
Replaced faulty filter housing. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77045
derrick
Job Details: 07/18/2022
Replaced broken paddle and checked operation of unit t
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XS00
Near Cypress, TX 77433
kayla
Job Details: 07/18/2022
"These parts are discontinued. Cannot complete repair without the following parts: all tubing connections to orifices .. part numbers W10285247, W10285248, W10285249, W10300394. Customer is abusing the unit if they are not cleaning the unit properly per techline.. sent photos to techline.. SR# 7734138432"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details: 07/18/2022
Order parts; ordrng 1 W22342846 (Control)
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Houston, TX 77059
chris
Job Details: 07/18/2022
Found faulty valve part order; ordrng 1 W11165546 (Valve)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Richmond, TX 77469
raul
Job Details: 07/18/2022
"Replaced element, hi limit and cut off tml"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Richmond, TX 77469
raul
Job Details: 07/18/2022
"Replaced right door closer, cam door, and right door bushing"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QTS02
Near Houston, TX 77005
ben
Job Details: 07/18/2022
checked unit found the wire harness in the frezer door broken the door is NLA
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Porter, TX 77365
leonard
Job Details: 07/18/2022
replaced shorted heating element and checked all operations. cjk ok; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77004
ben
Job Details: 07/18/2022
order parts; ordrng 1 WP2315549 (evap fan motor) and 1 w11546681 and 1 w11609465 and 1 w11566851
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Houston, TX 77004
ben
Job Details: 07/18/2022
replaced housing and valve
We serviced a
WHIRLPOOL VENTHOODS
Model KXI4342YSS0
Near Houston, TX 77024
anthony
Job Details: 07/18/2022
Spoke with tech line and they are saying when changing the blower to change the main control with it. They said it is rare but the control could have damaged the motor as well and recommended changing both at the same time then running test; ordrng 1 WPW10291604 (Control) and 1 Wpw10291602 (Blower)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77004
ben
Job Details: 07/18/2022
checked unit cleared and reset the control and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77054
ben
Job Details: 07/18/2022
replaced shorted pump/motor
We serviced a
WHIRLPOOL FREEZER
Model WRB543CMJZ00
Near Houston, TX 77089
chris
Job Details: 07/18/2022
Replaced faulty control. Unit is now working as intended customer to call if issues persists
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Katy, TX 77494
martin
Job Details: 07/18/2022
Replaced rack adjuster