We serviced a
AMANA WASHER
Model NTW4519JW2
Near Texas City, Texas 77590
angel
Job Details:
08/30/2023
Recalibrated unit and retested all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near La Marque, Texas 77568
angel
Job Details:
08/30/2023
Sr 7737063959 unit has severe infestation and unit is covered by warranty. Customer will need to call whirlpool on next step
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Galveston, Texas 77554
angel
Job Details:
08/30/2023
Sr 7737214926 spoke with tech line and the unit has signs of mold and moisture issues. Whirlpool does not cover issues out side of the microwaves control and customer will need to call whirlpool about next step
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Galveston, Texas 77554
angel
Job Details:
08/30/2023
Spoke with kitchenaid and they said they do not show history of any authorized service repairing the sealed system. Kitchenaid has declined the repair and customer would have to pay for repairs or replace unit. If customer has any concerns they will need to call kitchenaid direct and give the reference number 773690587
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWS2
Near Houston, Texas 77096
derrick
Job Details:
08/30/2023
Order drain pump; ordrng 1 WPW10531320 (Pump)
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near West University Place, Texas 77005
Clayton
Job Details:
08/30/2023
order part; ordrng 1 W10837240 (idler pulley)
We serviced a
MAYTAG WASHER
Model MVWP575GW
Near Houston, Texas 77098
Clayton
Job Details:
08/30/2023
order part; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
08/30/2023
order part; ordrng 1 w11650661 and 1 w11558182
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
08/30/2023
checked unit reconnected the brown wire for the defrost heater and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, Texas 77019
Clayton
Job Details:
08/30/2023
replaced shortage control board
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Houston, Texas 77006
Louis R
Job Details:
08/30/2023
Found bad solenoids; ordrng 1 W11652257 (Burner assembly) and 1 279311 (Igniter) and 1 Wp3392519 (Thermal fuse) and 1 Wp338906 (Sensor)
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Houston, Texas 77019
Louis R
Job Details:
08/30/2023
Replaced fuses and timer
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, Texas 77055
Louis R
Job Details:
08/30/2023
Fixed burner caps
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS18NNJB7
Near Houston, Texas 77024
Louis R
Job Details:
08/30/2023
Replaced bad recirculating pump
We serviced a
WHIRLPOOL COOKTOP
Model ICR655DB01
Near Houston, Texas 77088
Louis R
Job Details:
08/30/2023
Auth# I18EV10NL1.5 replaced burners and controls
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near La Marque, Texas 77568
angel
Job Details:
08/30/2023
Sr 7737216292 unit being turned over for product review
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Panorama Village, Texas 77316
james
Job Details:
08/30/2023
Checked unit and adjusted loose connection at cutter grid. Ran test cycle in diagnostics and all operations check ok. Advised customer to run the clean cycle with cleaner.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Montgomery, Texas 77356
james
Job Details:
08/30/2023
Checked unit and adjusted front suspension rods. Ran auto test cycle and manual test cycles and unit checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536BS00
Near Magnolia, Texas 77354
gary
Job Details:
08/30/2023
"Ran diagnostics, inspected voltage and all unit functions. Unit working as designed at this time. Customer advised on possible scenarios on what could have caused interference. Will monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, Texas 77009
Louis R
Job Details:
08/30/2023
Replaced ice maker and valve
We serviced a
KITCHENAID RANGE
Model KCGS350ESS
Near Magnolia, Texas 77354
gary
Job Details:
08/30/2023
"Unable to reach customer, will need reschedule ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77070
Gary L
Job Details:
08/30/2023
Found faulty capacitor. Removed and replaced capacitor and leveled machine. Checked operation ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spring, Texas 77379
Gary L
Job Details:
08/30/2023
Found motor inoperative. Removed and replaced motor assembly. Checked operation
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Spring, Texas 77379
Gary L
Job Details:
08/30/2023
Found overload code and off balanced code stored in control when running diagnostics. Ran recalibration. Unit is fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/30/2023
checked and cleared drian tube and all function ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Houston, Texas 77045
roosevelt
Job Details:
08/30/2023
broken lid and bad latck and missing hinge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/30/2023
bad harness; ordrng 1 w11611849 (harness) and 1 W11203289 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Arcola, Texas 77583
roosevelt
Job Details:
08/30/2023
checkedc and bad gearcase needs replacing
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Sugar Land, Texas 77478
roosevelt
Job Details:
08/30/2023
bad valve; ordrng 1 W11038689 (valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/30/2023
"replaced bad modules; used 1 W11462342 (MODULE), and 1 w110695459 (module) from stock"
We serviced a
WHIRLPOOL WINE CELLAR
Model WUW35X15DS02
Near Houston, Texas 77002
Clayton
Job Details:
08/30/2023
order parts; ordrng 1 w11290645 and 1 w11290645 (comp) and 1 W10843121 (filter dryer) and 1 W10782280 (evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Sugar Land, Texas 77498
derrick
Job Details:
08/30/2023
Reconnected wire connections to evaporator cover and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, Texas 77336
leonard
Job Details:
08/30/2023
replaced warped freezer door and ice container and icemaker and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Huffman, Texas 77336
leonard
Job Details:
08/30/2023
defrosted rc evaporator and replaced cover assembly and control board per special project#s27311
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, Texas 77336
donnie
Job Details:
08/30/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Huffman, Texas 77336
donnie
Job Details:
08/30/2023
Helped LV repair refrigerator
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Richmond, Texas 77406
martin
Job Details:
08/30/2023
Needs timer and belt ; ordrng 1 W11566736 (Timer) and 1 341241 (Belt)
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW0
Near Conroe, Texas 77384
james
Job Details:
08/30/2023
Checked unit and replaced warped agitator. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Houston, Texas 77030
Clayton
Job Details:
08/30/2023
replaced broken outher tub
We serviced a
WHIRLPOOL RANGE
Model WFG320M0Ms0
Near The Woodlands, Texas 77354
gary
Job Details:
08/30/2023
"Ran diagnostics, replaced faulty control assembly. All functions checked ok at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Montgomery, Texas 77356
james
Job Details:
08/30/2023
Checked unit and replaced shorted freezer led module. Unit checks ok.Technical Service Pointer #: W11460554s191aq - parts and laboruse authorization # k188q20spl1; used 1 W11602886 (MODULE) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Conroe, Texas 77385
james
Job Details:
08/30/2023
Checked unit and replaced broken lid strike. Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Missouri City, Texas 77459
derrick
Job Details:
08/30/2023
Replaced shuttered control and dispenser and checked operation ok
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Kemah, Texas 77565
chris
Job Details:
08/30/2023
Replaced faulty user interface. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near League City, Texas 77573
chris
Job Details:
08/30/2023
Replaced faulty door and damper assembly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Houston, Texas 77025
Clayton
Job Details:
08/30/2023
checked unit adjusted the vent hose to the drain pump and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
derrick
Job Details:
08/30/2023
Order ice maker; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Rosharon, Texas 77583
derrick
Job Details:
08/30/2023
Order filter housing; ordrng 1 W11162042 (Filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/30/2023
replaced bad control
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/30/2023
replaced torn bellow
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS48QKX00
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/30/2023
checked and all function worked as designed
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, Texas 77375
gary
Job Details:
08/30/2023
Replaced main controls and latch assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, Texas 77583
derrick
Job Details:
08/30/2023
Replaced bad control and checked operation ok
We serviced a
WHIRLPOOL RANGE
Model JGRP548HL00
Near Richmond, Texas 77406
martin
Job Details:
08/30/2023
"Ran diagnostics No codes foundCalled tech line, documented SR#7737215293Per tech recommendations will need spark module DSI; ordrng 1 WPW10511278 (Spark module DSI) and 1 W11355922 (Bake igniter)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Fulshear, Texas 77441
martin
Job Details:
08/30/2023
Checked all burners Working as designed Customer was leaving knob on the setting where the igniters would stay activeShowed her that past certain point it would stop making the noises
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Pearland, Texas 77581
chris
Job Details:
08/30/2023
Replaced faulty pump. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX335HPS00
Near Richmond, Texas 77407
raul
Job Details:
08/30/2023
Replaced thermistor
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, Texas 77024
jerrell
Job Details:
08/30/2023
Need to order ; ordrng 1 W11481722 (ACTUATOR) and 1 W11629601 (CNTRL-ELEC)
We serviced a
KITCHEN AID REFRIGERATOR
Model WRB322DMBM03
Near Houston, Texas 77024
jerrell
Job Details:
08/30/2023
Installed listed parts all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS06
Near Houston, Texas 77094
jerrell
Job Details:
08/30/2023
Installed filter housing ran test all test normal.
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Houston, Texas 77079
jerrell
Job Details:
08/30/2023
Installed listed parts all test normal
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, Texas 77057
jerrell
Job Details:
08/30/2023
Need to order ; ordrng 1 W11685947 (TIMER) and 1 WP688805 (CLIP) and 1 W11675852 (KNOB)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, Texas 77064
Osiel
Job Details:
08/30/2023
"customer needs electrician, unit not getting 240v from wall outlet"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Spring, Texas 77379
Osiel
Job Details:
08/30/2023
installed filter housing and reservoir
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Spring, Texas 77379
Osiel
Job Details:
08/30/2023
assisted GL
We serviced a
JENNAIR WALL OVEN
Model JJW2430DP02
Near Fulshear, Texas 77441
martin
Job Details:
08/30/2023
Replaced console
We serviced a
AMANA DRYER
Model NED4655EW1
Near Huffman, Texas 77336
leonard
Job Details:
08/30/2023
reset breaker and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, Texas 77423
martin
Job Details:
08/30/2023
Per service pointer Will order basket ; ordrng 1 W11172199 (Basket) and 1 W10919191 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48SEDUDB01
Near Spring, Texas 77386
donnie
Job Details:
08/30/2023
Freon leak on system ; ordrng 1 Wpw10281063 (Pan) and 1 W10841139 (Comp) and 1 Wpw10205102 (Evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Huffman, Texas 77336
leonard
Job Details:
08/30/2023
"defrosted frozen evaporator and found brown wire to defrost heater loose. replaced new heater assembly and faulty defrost thermister and checked operations. ck ok; used 1 W11650662 (heater), and 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED6500MBK0
Near Porter, Texas 77365
leonard
Job Details:
08/30/2023
replaced faulty control panel and control board and encoder and open thermal fuse. ck ok
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Spring, Texas 77389
Gary L
Job Details:
08/30/2023
Ordering parts ; ordrng 2 W11596211 (Ignitor)s and 1 W10877013 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Porter, Texas 77365
leonard
Job Details:
08/30/2023
replaced shorted control board and control panel and vent motor and checked all operations. ck ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Conroe, Texas 77304
james
Job Details:
08/30/2023
Checked unit for error codes and none found. Ran manual test cycles and auto test cycles and ran drain and spin cycle and unit checks ok and has normal operations.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Spring, Texas 77388
Gary L
Job Details:
08/30/2023
Ordering parts ; ordrng 1 W11578578 (Wire harness)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Porter, Texas 77365
leonard
Job Details:
08/30/2023
"replaced shorted surface holder and lamp and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, Texas 77423
martin
Job Details:
08/30/2023
"Called tech support to update SR# and to document the visit Will re order compressor,evaporator,drier, pre cooler and UI; ordrng 1 WPW10384183 (Thermistor) and 1 W11518204 (UI) and 1 W11580057 (Compressor) and 1 W11546692 (Evaporator) and 1 W11109499 (Drier) and 1 W11644054 (Pre cooler)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Richmond, Texas 77407
raul
Job Details:
08/30/2023
Upon arrival customer mentioned oven was not coming on. I turned control board on and oven was working. I tested bake and broil and unit is working.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM6
Near Houston, Texas 77083
raul
Job Details:
08/30/2023
Replaced filter housing lid and front grill
We serviced a
JENN-AIR WALL OVEN
Model JJW2430DP01
Near Fulshear, Texas 77441
martin
Job Details:
08/30/2023
Replaced console
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, Texas 77373
Gary L
Job Details:
08/30/2023
Found faulty heater and wires. Removed and replaced defrost heater assembly and thermistor. Cleared ice from evaporator and reset control.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, Texas 77386
donnie
Job Details:
08/30/2023
Need gear case etc.; ordrng 1 W11419171 (Board) and 1 W11449841 (Gearcase) and 1 W11550891 (Agitator) and 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Houston, Texas 77345
donnie
Job Details:
08/30/2023
"Replaced sensor,wire,board and thermistor , operations are correct now"
We serviced a
WHIRLPOOL OVEN
Model WFE515S0J01
Near Houston, Texas 77090
Gary L
Job Details:
08/30/2023
Found oven control shorted. Removed and replaced oven control. Checked operation and function
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Houston, Texas 77024
Louis R
Job Details:
08/30/2023
Ran diagnostics. Unit being replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, Texas 77354
gary
Job Details:
08/30/2023
"Replaced main control assembly, unit still unresponsive will order complete rear harness ; ordrng 1 W11565110 (Harness)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS00
Near Montgomery, Texas 77316
gary
Job Details:
08/30/2023
"Ran diagnostics, pending info from parts research on drip pan also ordering main drain tube; ordrng 1 W11162078 (Drip pan) and 1 W11409190 (Drain tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Kemah, Texas 77565
angel
Job Details:
08/30/2023
Aig declined repairs
We serviced a
WHIRLPOOL DOUBLE WALLOVEN
Model JJW9630DDS32
Near Spring, Texas 77386
donnie
Job Details:
08/30/2023
Removed divider panel between upper and lower oven. Removed door light switch assy. Repaired bent shaft and reworked assy. Reinstalled switch assy and panels. Operations are correct now
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Arcola, Texas 77583
derrick
Job Details:
08/30/2023
Repaired broken wire at plug and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, Texas 77447
gary
Job Details:
08/29/2023
Replaced inner basket assembly in unit per service pointer. All functions checked ok at this time
We serviced a
AMANA DRYER
Model NED4655EW1
Near Iowa Colony, Texas 77583
roosevelt
Job Details:
08/29/2023
checked and called tech line and spoke with leon and did all test on unit the amp coming out when unit is running was 7.6 and was normal and no amp pulling when unit was off.... unit onty trips braker when not running or whrn its done with a load... sr# is 7737201996
We serviced a
AMANA WASHER
Model NED4655EW
Near Arcola, Texas 77583
roosevelt
Job Details:
08/29/2023
checked and removed screw from drum and all function ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC3
Near Fulshear, Texas 77441
martin
Job Details:
08/29/2023
Customer showed me audio video and sounded like belt loose Replaced belt with stock ; used 1 W11239857 (Belt) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD608ESS01
Near Fulshear, Texas 77441
martin
Job Details:
08/29/2023
"Found back panel frozen Will order harness, fan,heater bi metal ; ordrng 1 W11676572 (Harness) and 1 W11671461 (Fan) and 1 WPW10160570 (Bi metal) and 1 WPW10140162 (Heater)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Fulshear, Texas 77441
martin
Job Details:
08/29/2023
Will need front panel and inner hinges ; ordrng 1 W11402947 (Front panel) and 2 W11568982 (Inner door hinges)s
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS
Near Fulshear, Texas 77441
martin
Job Details:
08/29/2023
"Needs spark module,electrodes,harness; ordrng 1 WPW10475149 (Spark module) and 2 W11453940 (LF electrode)s and 1 W11620566 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB02
Near Pattison, Texas 77423
martin
Job Details:
08/29/2023
Inspected and found ice frozen Removed blockage and cleared ice build up
We serviced a
AMANA WASHER
Model NTW4519JW
Near Fulshear, Texas 77441
martin
Job Details:
08/29/2023
2nd visit:Inspected and found tub came off the suspension rods. 1st visit advised customer to be cautious of how and load size to prevent unbalanced loads and to pause machine before it gets this bad. Customer not willing to take recommendations Called tech support to document Per tech: order basket per service pointer NOTE: machine had been working properly for over 5 weeks since last visit; ordrng 1 W11172199 (Basket) and 1 W11397111 (Wash plate) and 1 W11217817 (Rods)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Brookshire, Texas 77423
martin
Job Details:
08/29/2023
Found error code F2E2Will order fascia and control b; ordrng 1 W11478526 (Fascia) and 1 W11419171 (Control board)