We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Humble, Texas 77396
leonard
Job Details:
04/17/2023
replaced shorted control board and checked operations. ck ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Magnolia, Texas 77355
gary
Job Details:
04/17/2023
"Ran diagnostics, ordering replacement pump motor assembly ; ordrng 1 W10899563 (Pump/motor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Magnolia, Texas 77355
gary
Job Details:
04/17/2023
"Call canceled at door, per customer issue has resolved itself will monitor temps"
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model KUBL204ESB00
Near Friendswood, Texas 77546
chris
Job Details:
04/17/2023
Found faulty evaporator thermistor. Please send to parts research as its not on the parts breakdown ; ordrng 1 Xxxxxxxxx (Evaporator Thermistor)
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM02
Near Conroe, Texas 77304
james
Job Details:
04/17/2023
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Conroe, Texas 77304
james
Job Details:
04/17/2023
Order parts reschedule with customer; ordrng 1 W11395618 (CAPACITOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Magnolia, Texas 77354
gary
Job Details:
04/17/2023
"Ran diagnostics, ordering replacement control and pump motor assembly ; ordrng 1 W11025157 (Pump/motor) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Texas City, Texas 77590
Osiel
Job Details:
04/17/2023
Found faulty compressor part order no return date 7736199560; ordrng 1 W11574734 (Comp) and 1 W11109499 (Drier)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, Texas 77024
angel
Job Details:
04/17/2023
Removed jammed water filter all ok no problems
We serviced a
KITCHENAID ICEMAKER
Model KUIC15POZP2
Near Houston, Texas 77024
angel
Job Details:
04/17/2023
Replaced faulty water valve all ok no problems ; used 1 W10897719 (Valve) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Houston, Texas 77027
angel
Job Details:
04/17/2023
Replaced faulty leds all ok no problems
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS2
Near Houston, Texas 77098
angel
Job Details:
04/17/2023
Cleaned ice machine all ok no problem
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Richmond, Texas 77406
raul
Job Details:
04/17/2023
Replaced bottom trim and vent
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW0
Near Texas City, Texas 77590
dadrick
Job Details:
04/17/2023
checked over unit. found broken ignitor. instaled new ignitor. unit working as designed.; used 1 279311 (IGNITOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pearland, Texas 77584
chris
Job Details:
04/17/2023
Found that freezer drawer had fallen off its tracks. Reinstalled tracks correctly. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77056
jerrell
Job Details:
04/17/2023
Need to order ; ordrng 1 W11622490 (CONSOLE) and 1 W11410066 (CNTRL-ELEC)
We serviced a
WHIRLPOOL RANGE
Model KERA205PSS4
Near Houston, Texas 77079
jerrell
Job Details:
04/17/2023
Need to order for repairs Building 31 back gate ; ordrng 1 WP9755770 (Bake element) and 1 WPW10017516 (Broil element)
We serviced a
KITCHENAID OVEN
Model KEMC378KSS01
Near Houston, Texas 77073
leonard
Job Details:
04/17/2023
assisted Donnie
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Houston, Texas 77028
leonard
Job Details:
04/17/2023
assisted Donnie
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, Texas 77024
donnie
Job Details:
04/17/2023
Replaced outer door assembly. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model MVW7232HWO
Near Atascocita, Texas 77346
donnie
Job Details:
04/17/2023
"Replaced board,strike, lid latch and pump. Operations are correct now"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Houston, Texas 77019
Clayton
Job Details:
04/17/2023
order part; ordrng 1 W10894098 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
04/17/2023
order parts; ordrng 1 w11650661 and 1 w11558182
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, Texas 77019
Clayton
Job Details:
04/17/2023
order part; ordrng 1 W10894098 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, Texas 77006
Clayton
Job Details:
04/17/2023
checked unit adjusted the blower housing and checked operation
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Houston, Texas 77010
Clayton
Job Details:
04/17/2023
checked unit repaired broken wire to the drain pump
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Texas City, Texas 77590
Osiel
Job Details:
04/17/2023
Wrong control board came in part order no return date ; ordrng 1 W11520704 (Control board)
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Houston, Texas 77004
Clayton
Job Details:
04/17/2023
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Conroe, Texas 77304
james
Job Details:
04/17/2023
Checke dunit and replaced dented front pane. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/17/2023
bad door will need dl; ordrng 1 LW11026362 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manvel, Texas 77578
chris
Job Details:
04/17/2023
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Galveston, Texas 77550
dadrick
Job Details:
04/17/2023
cust canceled at door.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Houston, Texas 77073
Gary L
Job Details:
04/17/2023
"Found faulty gearcase. Removed and replaced gearcase, slider, clutch, rotor, and wash plate. Checked operation and function"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC
Near Houston, Texas 77033
chris
Job Details:
04/17/2023
Replaced faulty dispenser. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Conroe, Texas 77303
james
Job Details:
04/17/2023
Checked unit and replaced shorted controls. Ran auto test cycle and unit checks ok. Assisted by Tech JP.
We serviced a
KITCHEN AID OVEN
Model KODE300ESS02
Near Spring, Texas 77382
Gary L
Job Details:
04/17/2023
Removed and replaced console assembly. Checked operation and function.
We serviced a
ROPER DRYER
Model RED4516FW0
Near Rosharon, Texas 77583
derrick
Job Details:
04/17/2023
Replaced broken belt and checked operation of unit ok
We serviced a
WHIRLPOOL FRIDGE
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details:
04/17/2023
Relaxer damaged door and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Dayton, Texas 77535
Allen
Job Details:
04/17/2023
Cust to install failed part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Dayton, Texas 77535
Allen
Job Details:
04/17/2023
Ops normal per cust billing for trip fee only
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Dayton, Texas 77535
Allen
Job Details:
04/17/2023
Replaced inop door assy ops normal on testing no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dayton, Texas 77535
Allen
Job Details:
04/17/2023
Part order. Per JO part otw to speed process ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Humble, Texas 77396
leonard
Job Details:
04/17/2023
replaced broken ice dispenser coupling and checked operations. ck ok; used 1 WP2220458 (COUPLING) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Kemah, Texas 77565
Osiel
Job Details:
04/17/2023
Found faulty transformer and control replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, Texas 77373
Gary L
Job Details:
04/17/2023
Found ice stuck between bracket and tray. Removed ice from tray and cycled ice maker. Unit is working fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Pearland, Texas 77584
chris
Job Details:
04/17/2023
Found faulty ice maker part order. Units ice maker diagnostics says thats ice maker thermistor is bad. Customer is going to try to get best but to exchange unit but keep this part order open until it is replaced ; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77339
leonard
Job Details:
04/17/2023
defrosted fc evaporator and replaced faulty control board and defrost thermister and checked checked defrost heater operation. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Spring, Texas 77380
Josue
Job Details:
04/17/2023
Replaced part. Tested ops. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Sugar Land, Texas 77498
roosevelt
Job Details:
04/17/2023
bad control; ordrng 1 w11513248 (latch) and 1 w11513246 (control)
We serviced a
JENN-AIR OVEN
Model JDRP536WP03
Near Houston, Texas 77005
angel
Job Details:
04/17/2023
Tested unit and could not duplicate issue customer stated the issue was the oven but it is an electric oven so can not find any gas odor
We serviced a
JENN-AIR OVEN
Model JJW2830DP03
Near Houston, Texas 77096
angel
Job Details:
04/17/2023
Replaced shorted panel all ok no problems
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HB5
Near Bacliff, Texas 77518
Osiel
Job Details:
04/17/2023
Found faulty cap and mag part order no return date ; ordrng 1 W11335495 (Capacitor) and 1 W11222648 (Diode) and 1 W10693025 (Mag)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FW0
Near Santa Fe, Texas 77510
Osiel
Job Details:
04/17/2023
Console stripped part order no return date ; ordrng 1 W10851005 (Console)
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Spring, Texas 77373
Gary L
Job Details:
04/17/2023
Found faulty drum rollers. Removed and replaced drum rollers and shaft. Checked operation
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Pinehurst, Texas 77362
gary
Job Details:
04/17/2023
Ordering replacement Icemaker assembly ; ordrng 1 W11629269 (Icemaker)
We serviced a
JENN-AIR DOUBLE WALLOVEN
Model JJW2830IL01
Near Cypress, Texas 77433
Josue
Job Details:
04/17/2023
Returning parts. Closing ticket for service. Unit replacement.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX335HPS01
Near Houston, Texas 77077
jerrell
Job Details:
04/17/2023
Updated Techline talked to Nate to let them know that the unit is cracked in the liner not allowing it to hold water 7736183831. Called trade partners talked to TeKesha offer for exchange 7735604529
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, Texas 77441
martin
Job Details:
04/17/2023
"Ran diagnostics and unit is filling, washing,draining and heating as intended Customer not using rinse aid Advised going forward to start using rinse aid to assist with drying and to read up on the use n care manual"
We serviced a
KITCHEN AID ICE MAKER
Model KUIX335HPS01
Near Houston, Texas 77077
jerrell
Job Details:
04/17/2023
Updated Techline talked to Nate to let them know that the unit is cracked in the liner not allowing it to hold water 7736183831. Called trade partners talked to TeKesha offer for exchange 7735604529
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77040
Louis R
Job Details:
04/17/2023
Fixed loose door hinge.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
roosevelt
Job Details:
04/14/2023
checked and reconnected loose wire
We serviced a
WHIRLPOOL ICE MAKER
Model JUIFX15HX00
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/14/2023
bad valve and customer wonts 2 ordered; ordrng 2 W10897719 (valve)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, Texas 77545
roosevelt
Job Details:
04/14/2023
ajusted igniters and all function ok
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Katy, Texas 77494
martin
Job Details:
04/14/2023
Replaced parts list but issue continues Will order magnetron ; ordrng 1 W11346197 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Katy, Texas 77494
martin
Job Details:
04/14/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Katy, Texas 77494
martin
Job Details:
04/14/2023
"Needs motor,actuator,capacitor,CAM,belt; ordrng 1 W11227944 (Capacitor) and 1 W11212745 (Actuator) and 1 W10721967 (CAM) and 1 W11213879 (Belt) and 1 W11222082 (Motor)"
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPS01
Near Katy, Texas 77450
martin
Job Details:
04/14/2023
"Inspected ice maker and found very low water pressure not allowing for proper ice production Removed filter and pressure dramatically improved, showed customer findings Anas advised him to replace filter with certified filter"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, Texas 77407
martin
Job Details:
04/14/2023
"Needs top rack,wheels, and heater ; ordrng 1 W10909088 (Top rack) and 1 W10518394 (Heater) and 4 W10888592 (Wheels)s"
We serviced a
WHIRLLPOOL COOK TOP
Model WCG55US6HS
Near Richmond, Texas 77406
martin
Job Details:
04/14/2023
"Needs wire harness, spark module, and manifold ; ordrng 1 W10594396 (Manifold) and 1 WPW10475149 (Spark module) and 1 W11561443 (Wire harness)"
We serviced a
WHIRLPOOL1299] OVEN
Model WFg505M0BS3
Near Fulshear, Texas 77441
martin
Job Details:
04/14/2023
"Needs control board,sensor and igniter ; ordrng 1 W11126814 (Control board) and 1 WPW10181986 (Probe sensor) and 1 W11176454 (Bake surface igniter)"
We serviced a
MAYTAG DRYER
Model MGDC465HW2
Near Houston, Texas 77007
Louis R
Job Details:
04/14/2023
Checked unit fixed loose connection to switch
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Houston, Texas 77080
Louis R
Job Details:
04/14/2023
Checked unit with techline did not find any leaks. SR# 7736179382
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, Texas 77080
Louis R
Job Details:
04/14/2023
Replaced bad gasket
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, Texas 77040
Louis R
Job Details:
04/14/2023
Found bad control ; ordrng 1 W11537778 (Element) and 1 W11506012 (Control) and 1 W11590537 (Harness) and 1 W11649995 (Vent assembly) and 1 W11545539 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS
Near Houston, Texas 77088
Louis R
Job Details:
04/14/2023
Unit operating as normal
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Houston, Texas 77079
jerrell
Job Details:
04/14/2023
"Called Techline talked to Austin to update that this the third bad evaporator that has a leak and the ice machine never functioned properly. Customer to call customer service for any other options, file number 7736187544.; O-emld tckt"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, Texas 77079
jerrell
Job Details:
04/14/2023
Tech talked to customer about sending pictures but the pictures was not received tech to follow up with customer.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Spring, Texas 77386
donnie
Job Details:
04/14/2023
Replaced control board and pump assy. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Tomball, Texas 77377
Josue
Job Details:
04/14/2023
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, Texas 77380
Josue
Job Details:
04/14/2023
SAME PARTS DEFECTIVE. REORDERING. FOUR WGT; ordrng 1 W11449840 (Gearcase) and 2 WP489128 (Screw)s
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Spring, Texas 77380
Josue
Job Details:
04/14/2023
DO helped repair sealed system. Checked for leaks. Customer to monitor unit 48hrs. BILL BACK PREVIOUS TECH GL
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Houston, Texas 77345
leonard
Job Details:
04/14/2023
wrong console packaged re-order console; ordrng 1 W11413963 (console)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Houston, Texas 77345
leonard
Job Details:
04/14/2023
"replaced leaky icemaker valve and fitting and checked operations. ck ok; used 1 W11510803 (i/m and valve assy), 1 WPW10279909 (valve), and 1 w11292468 (fitting) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Spring, Texas 77380
Josue
Job Details:
04/14/2023
Ran diagnostics. No errors at this time. Unit is working as designed. Customer to run clean cycle with affresh. Customer to use no more than two tablespoons of detergent. Customer OK and approved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, Texas 77498
roosevelt
Job Details:
04/14/2023
replaced valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Sugar Land, Texas 77479
roosevelt
Job Details:
04/14/2023
arrived at home and unit was replaced
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Sugar Land, Texas 77498
roosevelt
Job Details:
04/14/2023
different issue per tech line andrew to replace drive motor per service pointer sr# is 7736182568; used 1 W11026785 (MOTORDRVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Sugar Land, Texas 77498
roosevelt
Job Details:
04/14/2023
bad control; ordrng 1 w11543997 (control)
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB8
Near Shenandoah, Texas 77384
james
Job Details:
04/14/2023
Order part reschedule with customer2wgt; ordrng 1 W11441128 (MOTOR-FAN)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Conroe, Texas 77301
james
Job Details:
04/14/2023
Checked unit and found unit to be insect infested. Documented with Neatra at Trade Partners and issued SR# 7736095205. Not making repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Conroe, Texas 77301
james
Job Details:
04/14/2023
Do not order parts customer will call office if repairs are wanted. Mr replacing unit.2wgt; ordrng 1 WPW10348269 (drain pump) and 1 8269144A (drain hose)
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Houston, Texas 77042
jerrell
Job Details:
04/14/2023
Ran checks could not duplicate issue at this time ran diagnostics all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77096
angel
Job Details:
04/14/2023
Reset control and retested unit all ok no problems but if issues come back it will need main control and HMI
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AB05
Near Houston, Texas 77024
angel
Job Details:
04/14/2023
F5 e1 needs new latch assembly customer declined repair at this time and will call back if they want unit repaired ; ordrng 1 W10883049 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM01
Near Houston, Texas 77024
angel
Job Details:
04/14/2023
C71 replaced shorted control and harness also used shims to align the door to close properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Houston, Texas 77088
Louis R
Job Details:
04/14/2023
Found condenser hitting cabinet ; ordrng 3 W11553819 (Sound pads)s and 3 W11661094 (Sleeve)s and 1 W11482027 (Cover)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, Texas 77091
Louis R
Job Details:
04/14/2023
Replaced bad igniter and burner
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Katy, Texas 77449
martin
Job Details:
04/14/2023
Inspected fridge and found back panel Evaporator cover frozen Will order defrost components ; ordrng 1 W11610999 (Evaporator cover w/thermistor) and 1 W10316760 (Thermistor kit) and 1 W11574770 (Control board) and 1 W11574767 (UI panel)
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Katy, Texas 77494
raul
Job Details:
04/14/2023
Assisted MY; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Richmond, Texas 77407
raul
Job Details:
04/14/2023
"Replaced door switch, inner door,hinges"