We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Houston, Texas 77077
jerrell
Job Details:
12/05/2023
Installed control ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Montgomery, Texas 77356
james
Job Details:
12/05/2023
Order parts reschedule with customer; ordrng 1 W11475513 (BURNR-TOP)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Conroe, Texas 77304
james
Job Details:
12/05/2023
Checked unit and repaired loose connection at water inlet valve. Ran diagnostic test cycle and unit checks ok and has normal operations.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Tomball, Texas 77375
Josue
Job Details:
12/05/2023
Need main ctrl elec. ordering part. ; ordrng 1 W11632707 (Ctrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, Texas 77377
Josue
Job Details:
12/05/2023
Temperatures have been adjusted. Ice maker intermittently making ice. Ordering new ice maker asy. Customer aware to pay labor after repair. 35 labor + tax. ; ordrng 1 W11115534 (Ice maker asy)
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Houston, Texas 77059
chris
Job Details:
12/05/2023
Replaced faulty motor and blower wheel. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Galveston, Texas 77550
donnie
Job Details:
12/05/2023
"Need control board, no error codes in diagnostics. Unit lights up but will not run; ordrng 1 W11305303 (Board)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Tomball, Texas 77375
gary
Job Details:
12/05/2023
"Call canceled, unit has been replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77545
roosevelt
Job Details:
12/05/2023
replaced broken switch; used 1 W11396033 (SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL24IGX10
Near Fresno, Texas 77545
roosevelt
Job Details:
12/05/2023
replaced bad icemaker
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS
Near Arcola, Texas 77583
roosevelt
Job Details:
12/05/2023
checked and reconnected loose wire
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Katy, Texas 77494
raul
Job Details:
12/05/2023
Replaced manifold and will need harness ; ordrng 1 W11561443 (Harness)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near New Caney, Texas 77357
leonard
Job Details:
12/05/2023
replaced broken heating element and checked all operations. ck ok; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
12/05/2023
replaced faulty icemaker and ran harvest and fill test. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA0
Near Galveston, Texas 77554
donnie
Job Details:
12/05/2023
Different serial number from last document. Unit has error code for wash motor. Unit drain pump is loud; ordrng 1 W11460946 (Motor/sump assy)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS
Near Tiki Island, Texas 77554
donnie
Job Details:
12/05/2023
Unit needs freezer drawer rails; ordrng 2 W11658403 (Rails)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Atascocita, Texas 77346
leonard
Job Details:
12/05/2023
tightened loose door handle set screws and checked operation. ck ok
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPA00
Near Tomball, Texas 77375
Josue
Job Details:
12/05/2023
Out of warranty. Customer complaint about a noise. Could not duplicate issue. Unit checked out okay at this time. Customer to monitor unit three days. Customer paid service fee authorization 03682g
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
"Customer complaint that while cooking Turkey had vapors escaping oven doorAsked if he had experienced it since then, he said no but was concerned it would get worse Will order gasket ; ordrng 1 W11676903 (Oven door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
roosevelt
Job Details:
12/05/2023
bad icemaker; ordrng 1 w11546935 (ice maker)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS2
Near Houston, Texas 77345
leonard
Job Details:
12/05/2023
replaced leaky drain hose and checked operations. ck ok; used 1 W10825876 (drain hose) from stock
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM02
Near Houston, Texas 77079
jerrell
Job Details:
12/05/2023
Need to order; ordrng 1 W11507067 (EVAPORATOR) and 1 W11174634 (COMPRESSOR) and 1 W11501934 (Harness) and 1 WPW10316428 (HEATER) and 1 WPW10383615 (THERMISTOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Pattison, Texas 77423
martin
Job Details:
12/05/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL RANGE
Model JGRP548HL01
Near Tomball, Texas 77377
Josue
Job Details:
12/05/2023
Advised customer previously to check if there was air in the lines as I could not smell gas coming from household plumbing. Customer is also aware they are responsible to convert range if they are not on natural gas. SR# 7737944744
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Houston, Texas 77057
jerrell
Job Details:
12/05/2023
Replaced water valve all test normal; used 1 W10897719 (Water Valve) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, Texas 77016
Gary L
Job Details:
12/05/2023
Customer claim unit doesnt finish cycle. Spin cycle runs continuously. Off balanced error code detected. Leveled machine and advised customer of operation
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Humble, Texas 77396
leonard
Job Details:
12/05/2023
checked unit and gave estimate for repair. customer will call back if wants repaired. do not order parts yet; ordrng 1 W11210459 (valve) and 1 W11124765 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS01
Near Houston, Texas 77345
leonard
Job Details:
12/05/2023
order part; ordrng 1 WPW10542033 (pan-snack)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Humble, Texas 77339
leonard
Job Details:
12/05/2023
checked unit and found faulty and leaking oil gearcase. Gave estimate for repair. customer declines repair and will call back if wants repaired. do not order parts yet; ordrng 1 W11550891 (agitator) and 1 W11393685 (gearcase) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11260238 (rotor) and 1 W11195971 (stator)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Katy, Texas 77493
martin
Job Details:
12/05/2023
Replaced parts Tested and oven reaching temperatures
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, Texas 77089
chris
Job Details:
12/05/2023
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Texas City, Texas 77590
donnie
Job Details:
12/05/2023
Noisy gearcase assy; ordrng 1 285565 (Agitator) and 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11239857 (Balt)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB0
Near Pearland, Texas 77584
chris
Job Details:
12/05/2023
Found clogged orfices for the front two burners. Unclogged burners and cleared lines. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LL1
Near Houston, Texas 77005
derrick
Job Details:
12/05/2023
Order dispenser; ordrng 1 W11412300 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WDT730PAHZ0
Near Houston, Texas 77025
derrick
Job Details:
12/05/2023
Water is leaking from air gap. Checked operation of unit ok
We serviced a
KITCHENAID OVEN
Model KOSE507ESS04
Near Houston, Texas 77025
derrick
Job Details:
12/05/2023
Replaced sensor and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Houston, Texas 77096
derrick
Job Details:
12/05/2023
Checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Manvel, Texas 77578
chris
Job Details:
12/05/2023
Found faulty ice dispenser motor part order ; ordrng 1 WPW10309864 (Divider) and 1 W11671282 (Motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Yoke)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Galveston, Texas 77550
donnie
Job Details:
12/05/2023
Do not set up another call on this washer until customer has proof floor has been stabilized. Customerss floor need to be leveled and stabilized. Her house is over one hundred years old. The washer operations are correct. The floor is week and gives with washer causing it to shake and make a lot of noise
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, Texas 77069
Osiel
Job Details:
12/05/2023
Needs heating element and surrounding fuses ; ordrng 1 wp3387747 (Heating Element) and 1 WP8557403 (THRMST-FIX) and 1 280148 (CUTOFF-TML)
We serviced a
JENNAIR COMPACTOR
Model TC607X4
Near Houston, Texas 77069
Osiel
Job Details:
12/05/2023
removed broken debris and is now usable
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
Replaced parts list Ran diagnostics and no more codes present Unit is working properly now
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Houston, Texas 77059
angel
Job Details:
12/05/2023
Replaced faulty leds all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Santa Fe, Texas 77510
angel
Job Details:
12/05/2023
Found unit power and water off turned on and retested unit all ok no problems
We serviced a
AMANA DRYER
Model NED4655EW1
Near Texas City, Texas 77590
angel
Job Details:
12/05/2023
Needs parts; ordrng 1 279838 (Element) and 1 279816 (Cutoff) and 1 WP3392519 (Fuse)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Texas City, Texas 77590
angel
Job Details:
12/05/2023
Sr 7737946454 spoke with tech-line and they say that the unit will need to be connected to the internet for an update
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Rosharon, Texas 77583
roosevelt
Job Details:
12/05/2023
checked and repaired broken wire on drian pump
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
roosevelt
Job Details:
12/05/2023
per tech line nate to replaced defective basket sr# is 7737947373; ordrng 1 w11550886 (tub-ring) and 1 W11172199 (basket)
We serviced a
WHIRLPOOL COOKTOP
Model KFGS366VSS01
Near Sugar Land, Texas 77479
roosevelt
Job Details:
12/05/2023
checked and fr valve is nla
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
12/05/2023
bad control this unit is in 1506; ordrng 1 w11536794 (control)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Sugar Land, Texas 77498
roosevelt
Job Details:
12/05/2023
checked and that main ccu control is out needs replacing customer didnt wont any parts oredered wont unit replaced code was f7e2
We serviced a
JENNAIR RANGE
Model JGCP548HL00
Near Sienna, Texas 77459
roosevelt
Job Details:
12/05/2023
checked and cleaned igniters and all function ok dl auth# is j19lsr0nl2
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, Texas 77084
jerrell
Job Details:
12/05/2023
Adjust and resecure motor bolt ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
Inspected Ice maker and found bin fullCustomer stated it takes too long to fill up Advised that ice may be used more often then it can produce it Will order new ice maker ; ordrng 1 W11557001 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Brookshire, Texas 77423
martin
Job Details:
12/05/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
control board & panel ui replaced; ordrng 1 w11649136 (Control Board) and 1 w11659257 (Console)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
installed slider and agitator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
"rattle noise - found loose harness clip, tighten back up - no noise"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
replaced gearcase and basket hub
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ0
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
need icemaker replacement ; ordrng 1 w10873791 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Spring, Texas 77389
Osiel
Job Details:
12/05/2023
"control box, harness & thermistor ; ordrng 1 w11594670 (Control Box) and 1 wpw10384183 (Thermistor) and 1 wp2315539 (motor evap) and 1 w11618502 (harns-wire)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, Texas 77016
Gary L
Job Details:
12/05/2023
Customer canceled at the door. Claim unit started working. Checked operation and function
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS
Near Katy, Texas 77493
martin
Job Details:
12/05/2023
Inspected DW and found standing water. Ran diagnostics and everything is working as designed Customer recently had water filter added to sink faucet and around that time is when he started to experience issuesAdvice to monitor if issues continue to have company double check drain hoses and or their plumbing and ensure its not back flowing back into DW
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, Texas 77057
jerrell
Job Details:
12/05/2023
Installed suspension ran test all operations normal
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
"Needs control panel, thermostat and probe sensor ; ordrng 1 W11600370 (Control panel) and 1 WP4449751 (Thermostat) and 1 W11598120 (Sensor)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, Texas 77080
Gary L
Job Details:
12/05/2023
Found loose connection at motor relay. Reconnected red wire at motor relay. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77080
Gary L
Job Details:
12/05/2023
Found faulty motor. Removed and replaced motor and sump assembly. Checked operation
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS1
Near Houston, Texas 77063
jerrell
Job Details:
12/05/2023
Reinstalled blower motor ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60HXSS4
Near Houston, Texas 77024
jerrell
Job Details:
12/05/2023
Need to order; ordrng 1 W11175771 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, Texas 77077
angel
Job Details:
12/05/2023
Spoke with tech-line and they said the is not repairable and the customer would need to contact customer service for the next step. Photos and product issue have been submitted and whirlpool will not need to contact service moving forward on product sr number 7737950066
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, Texas 77002
Louis R
Job Details:
12/05/2023
Replaced icemaker
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Richmond, Texas 77406
raul
Job Details:
12/05/2023
Trip and diagnostic
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, Texas 77357
leonard
Job Details:
12/05/2023
adjusted simmer flames on rt. and left front burners and checked all other operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, Texas 77494
raul
Job Details:
12/05/2023
Customer mention discoloration by heat vent I explained to her that's normal because of heater. I then checked air flow and explained to customer not to pack it too much cause it will have clothes rubbing against heat vent. Unit is working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
Inspected and found debris on turn motor Cleaned and retested Noises went away Advised customer to maintain clean going forward
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
Ran diagnostics no codes found Per customer admission shaking during small loads Customer thought machine had a anti tip support bracket Advised to read use care manual and to monitor loads and and pause and adjust accordingly Machine is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, Texas 77494
raul
Job Details:
12/05/2023
I checked dishwasher and e everything is fineWorking as designed I did explain to customer how to properly use rinse aid.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Houston, Texas 77070
Osiel
Job Details:
12/05/2023
need control board ; ordrng 1 w11179310 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAWZ0
Near Houston, Texas 77002
Louis R
Job Details:
12/05/2023
Fixed pinched wire to control
We serviced a
MAYTAG WASHER
Model MED7230HW3
Near Houston, Texas 77080
Gary L
Job Details:
12/05/2023
Found off balanced error code stored in control. Ran diagnostic test and unit tested fine. Ran recalibration
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Atascocita, Texas 77346
leonard
Job Details:
12/05/2023
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT73OHAMZ0
Near Houston, Texas 77063
jerrell
Job Details:
12/05/2023
Reinstalled loose connection to the element ran test all operations normal.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Fulshear, Texas 77441
martin
Job Details:
12/04/2023
Inspected MW and heating and venting as designed Customer complaint is that smoke alarms go off while cooking on cooktop Called tech support to document SR#7737934991Unit is working as designed Customer will need to get with builder as to why the smoke alarms are so sensitive Per customer admission this is the 2nd MW installed with same complaints.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/04/2023
replaced broken housing
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Santa Fe, Texas 77510
donnie
Job Details:
12/04/2023
Need same parts ; ordrng 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10815700 (Stator) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Hockley, Texas 77447
gary
Job Details:
12/04/2023
Call canceled at door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Texas City, Texas 77568
angel
Job Details:
12/04/2023
Replaced faulty pump and motor assembly all ok no problems
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Texas City, Texas 77590
angel
Job Details:
12/04/2023
Replaced faulty controls and valve all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS2
Near Humble, Texas 77346
leonard
Job Details:
12/04/2023
need 2man 2wgt with Kayla 1st stop 7;30 r/s for Friday 12/8. left part with customer;
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near League City, Texas 77573
donnie
Job Details:
12/04/2023
Wrong color ui; ordrng 1 W11600651 (Ui) and 1 W11448962 (Board)
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Houston, Texas 77080
Gary L
Job Details:
12/04/2023
Customer complaining that elements are not heating properly. Test operation and function. Replaced right rear and right front elements. Unit is working as designed
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, Texas 77080
Gary L
Job Details:
12/04/2023
Found faulty water valve. Removed and replaced water valve assembly and checked operation
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Houston, Texas 77088
Gary L
Job Details:
12/04/2023
Found obstruction in drain pump and faulty lid latch. Removed and replaced lid lock and strike. Removed obstruction from drain pump and checked operation
We serviced a
JENNAIR MICROWAVE
Model JMW3430WS02
Near Friendswood, Texas 77546
chris
Job Details:
12/04/2023
Replaced faulty user interface and control. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Katy, Texas 77494
raul
Job Details:
12/04/2023
Replaced compressor and Evaporator
We serviced a
WHIRLPOOL DRYER
Model MED3500FW0
Near Houston, Texas 77024
jerrell
Job Details:
12/04/2023
Installed motor and wheel ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Hockley, Texas 77447
gary
Job Details:
12/04/2023
"Ran diagnostics, ordering replacement burner assembly ; ordrng 1 W11475513 (Burner)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, Texas 77447
gary
Job Details:
12/04/2023
Replaced complete basket assembly per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Hockley, Texas 77447
gary
Job Details:
12/04/2023
Replaced complete housing with moisture sensors. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Magnolia, Texas 77355
gary
Job Details:
12/04/2023
"Ran diagnostics, corrected issues with temp settings and customer advised on monitoring. Checked ok at this time"