We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Houston, Texas 77064
Gary L
Job Details:
08/25/2023
Found unit not leveled causing unit to shake and move a lot. Leveled washer and ran recalibration
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT318FMDM09
Near Spring, Texas 77380
Josue
Job Details:
08/25/2023
Replaced part. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, Texas 77423
martin
Job Details:
08/25/2023
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Humble, Texas 77346
leonard
Job Details:
08/25/2023
all operations are working properly now. customer will call back if happens again. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Spring, Texas 77381
Josue
Job Details:
08/25/2023
Replaced parts. All operations are correct now. Customer approved.; used 2 W10695459 (Led module) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Spring, Texas 77381
Josue
Job Details:
08/25/2023
Use Authorization # M189SJ0APL1Spoke to Brad techline SR# 7737060813 issues still persist with home wiring. Customer aware they need to hire a DIFFERENT electrician .
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77069
Osiel
Job Details:
08/25/2023
latch is functional & i'm able to start any cycle. Only error code was for unbalance load. instructed to read manual for more information to evenly load clothes
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Houston, Texas 77086
Osiel
Job Details:
08/25/2023
"trip and diagnostics, other company/techs have cut into seal system; ordrng 1 w10507884 (compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Spring, Texas 77373
donnie
Job Details:
08/25/2023
Need both hinges; ordrng 1 W11613573 (L hinge) and 1 W11613572 (R hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77044
donnie
Job Details:
08/25/2023
"Ran diagnostics, no error codes in diagnostics. Rebooted unit. Ran auto diagnostics cycle and calibration cycle. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, Texas 77044
donnie
Job Details:
08/25/2023
"Checked icemaker, icemaker has a drop arm not a bail arm the owners manual shows the customer. This Icemaker is not supposed to have a bail arm."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Humble, Texas 77346
leonard
Job Details:
08/25/2023
order part; ordrng 1 W10873791 (icemaker)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH09
Near Galveston, Texas 77554
dadrick
Job Details:
08/25/2023
checked over unit. found loose conection at water valve. reinstaled water valve connection. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Houston, Texas 77004
Clayton
Job Details:
08/25/2023
checked unit tightned the connection at the water valve and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, Texas 77069
Gary L
Job Details:
08/25/2023
Found pivot block to mullion broken. Removed top and installed longer screws. Checked operation
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Galveston, Texas 77554
dadrick
Job Details:
08/25/2023
order part; ordrng 1 W11047722 (element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Porter, Texas 77365
leonard
Job Details:
08/25/2023
defrosted freezer evaporator and replaced heater and wire harness assy. and faulty control board and thermister. ck ok
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, Texas 77004
Clayton
Job Details:
08/25/2023
checked unit ran a test cycle the unit checked ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Texas City, Texas 77590
angel
Job Details:
08/25/2023
F0e3 f8e1 unit needs new water valve assembly estimate of repair is 350-400 dollars customer declined repair at this time
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near El Lago, Texas 77586
angel
Job Details:
08/25/2023
Ran cycle and also ran diagnostics and could not find leak at machine customer to monitor unit and call back if issue continues
We serviced a
AMANA WASHER
Model NTW4519JW
Near Texas City, Texas 77590
angel
Job Details:
08/25/2023
Recalibrated unit and tested product all ok there wasnt any water to test unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Kemah, Texas 77565
angel
Job Details:
08/25/2023
Needs parts; ordrng 1 W11658802 (Ice maker)
We serviced a
JENNAIR REFIGERATOR
Model JS48PPDUDE01
Near Kemah, Texas 77565
angel
Job Details:
08/25/2023
Needs parts; ordrng 1 W11243758 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cypress, Texas 77433
Allen
Job Details:
08/25/2023
Brandon w techline sr 7737182020 logged pics with techline defrosted fill line ops normal at this time door alignment no adjustment available
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KWH1
Near El Lago, Texas 77586
angel
Job Details:
08/25/2023
Tested unit and found no power at terminal customer to have an electrician correct power issue but if issue returns it will need main control
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near Tomball, Texas 77377
Josue
Job Details:
08/25/2023
Returning parts. AIG refused repair and will get with customer. Customer to contact AIG.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Monroe City, Texas 77514
Allen
Job Details:
08/25/2023
Repaired shorted connection for temp sensor harness ops normal on retesting
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Houston, Texas 77047
chris
Job Details:
08/25/2023
Replaced faulty cooktop. Unit is now working as intended
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, Texas 77048
chris
Job Details:
08/25/2023
Replaced faulty user interface. Unit is now working as intended no leaks at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near League City, Texas 77573
chris
Job Details:
08/25/2023
Replaced faulty door switch. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Friendswood, Texas 77546
chris
Job Details:
08/25/2023
Found faulty control and light part order ; ordrng 1 W11552018 (Control) and 1 8206232A (Light bulb)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pearland, Texas 77584
chris
Job Details:
08/25/2023
Per tech line. Unit needs new harness part order ; ordrng 1 W11568984 (Harness)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Alvin, Texas 77511
chris
Job Details:
08/25/2023
Replaced faulty divider. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manvel, Texas 77578
chris
Job Details:
08/25/2023
Found faulty thermistor and thermistor harness ; ordrng 1 WPW10384183 (Thermistor) and 1 Xxxxxxxx (Thermistor harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77067
Gary L
Job Details:
08/25/2023
"Removed and replaced console, wire harness and encoder. Checked operation"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Houston, Texas 77090
Gary L
Job Details:
08/25/2023
Found leak in walls of refrigerator. Unit is in review to be replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Houston, Texas 77025
derrick
Job Details:
08/25/2023
Order door and gasket; ordrng 1 W10719666 (Gasket) and 1 W11377240 (Door)
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Houston, Texas 77345
leonard
Job Details:
08/25/2023
checked unit and found one small crack and some discoloration on cooktop glass.ould need new cooktop and trim and knob bezels.this call was for diagnosis only
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, Texas 77069
Osiel
Job Details:
08/25/2023
lint build up on filter - working as design
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430LL00
Near Fulshear, Texas 77441
martin
Job Details:
08/25/2023
Closing out
We serviced a
WHIRLPOOL RANGE
Model ACR4303MMS0
Near Houston, Texas 77339
leonard
Job Details:
08/25/2023
repaired loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, Texas 77373
donnie
Job Details:
08/25/2023
Replaced defective inlet water valve operations are correct now; used 1 W11645245 (Valve) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Hockley, Texas 77447
gary
Job Details:
08/24/2023
"Ran diagnostics, adjusted settings and customer advised on unit functions. Will monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Hockley, Texas 77447
gary
Job Details:
08/24/2023
"Replaced faulty controls in unit, ran test cycle all functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, Texas 77447
gary
Job Details:
08/24/2023
Replaced basket and suspension assembly per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Tomball, Texas 77375
gary
Job Details:
08/24/2023
"Ran diagnostics, adjusted tub assembly properly into place. Calibrated unit all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/24/2023
checked and all function worked as designed and drianed ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Kemah, Texas 77565
angel
Job Details:
08/24/2023
"Needs parts; ordrng 1 WPW10769076 (Control) and 1 W11330971 (Control) and 1 WPW10624574 (Control) and 1 W10804160 (Control) and 1 W11087200 (Inverter), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Seabrook, Texas 77586
angel
Job Details:
08/24/2023
Replaced faulty rollers and idler assembly all ok no problems
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Houston, Texas 77024
Louis R
Job Details:
08/24/2023
Found bad knob; ordrng 1 Wpw10639175 (Center burner) and 2 W11610134 (Igniter)s and 1 W10717628 (RR valve) and 1 Wpw10475149 (Spark module)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Houston, Texas 77024
Louis R
Job Details:
08/24/2023
Found bad water valve ; ordrng 1 W10881366 (Valve)
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA01
Near Houston, Texas 77057
Louis R
Job Details:
08/24/2023
Found bad pump & needs filter; ordrng 1 W11542867 (Recirculating pump)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, Texas 77024
Louis R
Job Details:
08/24/2023
Customer unavailable
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, Texas 77024
Louis R
Job Details:
08/24/2023
Found stripped Gearcase and basket. Customer denied repairs.
We serviced a
WHIRLPOOL1299] REFIGERATOR
Model WRS3355DHM06
Near Houston, Texas 77041
Louis R
Job Details:
08/24/2023
Found shorted parts; ordrng 1 Wp2315549 (Fan) and 1 W11650661 (Heater) and 3 W11123941 (Switch)s
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, Texas 77025
Clayton
Job Details:
08/24/2023
replaced shortaged control board
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Houston, Texas 77025
Clayton
Job Details:
08/24/2023
dryer control panel shorteged
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW08
Near Houston, Texas 77025
Clayton
Job Details:
08/24/2023
replaced door
We serviced a
WHIRLPOOL ICEMAKER
Model KUIS18NNZB0
Near Bellaire, Texas 77401
Clayton
Job Details:
08/24/2023
check unit run cicle ok. normal run
We serviced a
WHIRLPOOL FREEZER
Model JBZFL18IGX10
Near Bellaire, Texas 77401
Clayton
Job Details:
08/24/2023
checked unit adjusted the condenser coil and tubing and checked operation
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Houston, Texas 77098
Clayton
Job Details:
08/24/2023
order part; ordrng 1 w11537215 (control)
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Houston, Texas 77019
Clayton
Job Details:
08/24/2023
checked unit found no drain hose on the unit and the water draining on to the floor the customer is contacting the installer to correct the drain
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Richmond, Texas 77407
martin
Job Details:
08/24/2023
Customer canceled at door Closing out for Trip
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
roosevelt
Job Details:
08/24/2023
all function worked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/24/2023
checked and ajusted back cover and all function ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRE00
Near Spring, Texas 77373
donnie
Job Details:
08/24/2023
"Defrosted refrigerator evaporator, replaced refrigerator wiring harness with thermistors."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Spring, Texas 77373
donnie
Job Details:
08/24/2023
Replaced open Erc. Operation are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Dickinson, Texas 77539
angel
Job Details:
08/24/2023
Unit will need new gear case and drive system estimate of repair is 450-550 dollars customer declined repair at this time whirlpools number is 1800-253-1301
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near La Marque, Texas 77568
angel
Job Details:
08/24/2023
Replaced faulty harness and pump assembly all ok no problems
We serviced a
WHIRLPOOL REFIGERATOR
Model WRS315SDHZ08
Near Houston, Texas 77098
derrick
Job Details:
08/24/2023
Repaired loose heater wire and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Magnolia, Texas 77354
gary
Job Details:
08/24/2023
Replaced control damper assembly in fresh food section. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, Texas 77028
leonard
Job Details:
08/24/2023
assisted Donnie
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
roosevelt
Job Details:
08/24/2023
"bad controls and dl auth# is w18bwo0nl2; ordrng 1 w11518204 (cntrl) and 1 w11558182 (control), used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/24/2023
called tech line and spoke with criss and wonted to check pressurs got 0 on high and low side went into a vacume and wont me to come back out and use nitrogen for pressure checks and unit didnt have any freon again sr# is 77371770529; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Missouri City, Texas 77489
roosevelt
Job Details:
08/24/2023
checked and reconnected loose wire
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/24/2023
bad module and brokeb ice container; ordrng 1 w11527432 (module) and 1 W11185686 (ice-contnr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, Texas 77077
jerrell
Job Details:
08/24/2023
Installed listed parts all test normal.
We serviced a
JENNAIR OVEN
Model JGRP436WT01
Near Houston, Texas 77007
Louis R
Job Details:
08/24/2023
Needs liner. Liner NLA
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Conroe, Texas 77301
james
Job Details:
08/24/2023
Assisted Tech JP with repair
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Rosharon, Texas 77583
derrick
Job Details:
08/24/2023
"Replaced shorted motor, gear case, cam and belt; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
derrick
Job Details:
08/24/2023
Order basket; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL1299] WASHER
Model WFW560CHW4
Near Houston, Texas 77077
jerrell
Job Details:
08/24/2023
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Rosharon, Texas 77583
derrick
Job Details:
08/24/2023
Order bottom trim; ordrng 1 W10334031 (Trim)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77056
Clayton
Job Details:
08/24/2023
order parts; ordrng 1 w11629911 (control) and 1 w11416362 (pump)
We serviced a
WHIRLPOOL ICEMAKER
Model WRS315SDHZ08
Near Houston, Texas 77056
Clayton
Job Details:
08/24/2023
ORDER PART; ordrng 1 w11546935 (ice maker)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, Texas 77077
jerrell
Job Details:
08/24/2023
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, Texas 77038
Osiel
Job Details:
08/24/2023
installed gasket & control board
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near La Marque, Texas 77568
angel
Job Details:
08/24/2023
Replaced warped panel all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Texas City, Texas 77591
angel
Job Details:
08/24/2023
Needs parts; ordrng 1 W11512353 (Manifold)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, Texas 77044
donnie
Job Details:
08/24/2023
"Replaced motor and blower, operations are correct now"
We serviced a
WHIRLPOOL ICEMAKER
Model WRF767SDHZ04
Near Houston, Texas 77069
Osiel
Job Details:
08/24/2023
installed valve and ice maker
We serviced a
WHIRLPOOL RANGE
Model JDRP548WP02
Near Houston, Texas 77027
Clayton
Job Details:
08/24/2023
two man with JW
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Houston, Texas 77073
donnie
Job Details:
08/24/2023
"Installed drain pump, ui and board, called tech line. Was told to reorder board and ui. Ref # 7737176354; ordrng 1 W11557935 (Board) and 1 W11478519 (Ui) and 1 W11165546 (Water valve) and 1 W11591637 (Wire harness)"
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS1
Near Katy, Texas 77450
martin
Job Details:
08/24/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Katy, Texas 77449
martin
Job Details:
08/24/2023
"Arrived at customer home to replace parts. Customer very hostile in her words,demeanor and way of communicatingReplaced fridge light and started to replace freezer light but noticed the light that was sent out was not the correct one. The customer lost it. Started making Racist remarks like the other American tech would have gotten order correctly and done job quickly. She just kept going at it by saying she knew this would happen because she knew me. I was very uncomfortable in that house and felt as if any second she would strike me physically in kicking me out. I quickly notified the Office of situation Closing out for trip"
We serviced a
WHIRLPOOL RANGE
Model WEE515SOLS2
Near Pattison, Texas 77423
martin
Job Details:
08/24/2023
"Right front dual element not coming onQuoted customer for Dual element, switch and 1 broken knob Pending customer approval"
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Katy, Texas 77494
martin
Job Details:
08/24/2023
"Per customer request, just drop off at the door he would install himself"
We serviced a
JENN-AIR COOKTOP
Model JGCP548HL00
Near Fulshear, Texas 77441
martin
Job Details:
08/24/2023
Inspected range for gas leaks Per customer NO leaks just valve at a slanted level
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Fulshear, Texas 77441
martin
Job Details:
08/24/2023
"Inspected range for gas leaks Checked all burners, hose connections and valves No leaks found. Per customer admission they smelled excessive gas during use of the small burner at the rear left. This is the burner that was really dirty will over spillage. Uploaded picture fore documentation Advised customer to monitor burners as to check their cleanliness this would affect the proper gas flames"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, Texas 77423
martin
Job Details:
08/24/2023
Need control board and drain pump ; ordrng 1 W11607637 (Control board) and 1 W10919003 (Drain pump)