We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ05
Near Shenandoah, TX 77385
james
Job Details: 07/26/2022
Close document for trIp and diagnosis and return parts. Customer never returned call to schedule install of parts.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Pearland, TX 77581
johnny
Job Details: 07/26/2022
Closing per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Pearland, TX 77584
johnny
Job Details: 07/26/2022
Customer highly dissatisfied with unit having to throw away full fridge examined unit and found unit not going into a defrost tested unit for heater heater operates. Replaced thermistor due to failed test
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JV0
Near Pearland, TX 77584
johnny
Job Details: 07/26/2022
Replaced control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Pearland, TX 77581
johnny
Job Details: 07/26/2022
Found second failed icemaker on unit. Customer highly dissatisfied with unit having to reordering icemaker for a second time. ; ordrng 1 W11546935 (Icemaker)
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Pearland, TX 77584
johnny
Job Details: 07/26/2022
Replaced heater per sp
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Pearland, TX 77581
johnny
Job Details: 07/26/2022
Found frozen reservoir part order no return date ; ordrng 1 W11296598 (Reservoir) and 3 8567668 (Zip ties)s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pearland, TX 77581
johnny
Job Details: 07/26/2022
Found faulty control part order no return date ; ordrng 1 W11320238 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Houston, TX 77059
johnny
Job Details: 07/26/2022
Replaced element per SP
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Friendswood, TX 77546
johnny
Job Details: 07/26/2022
Replaced element per SP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Webster, TX 77598
johnny
Job Details: 07/26/2022
Found faulty dispenser motor replaced motor unit is working as intended no issues found at this time ; used 1 W11117906 (Motor) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Sugar Land, TX 77498
roosevelt
Job Details: 07/26/2022
close out per don
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Missouri City, TX 77489
roosevelt
Job Details: 07/26/2022
close out per don unit was replaced
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Houston, TX 77098
anthony
Job Details: 07/26/2022
Replaced faulty bracket assembly all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Houston, TX 77056
anthony
Job Details: 07/26/2022
Fixed loose connection at hmi all ok no problems
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Humble, TX 77339
donnie
Job Details: 07/26/2022
Replaced dishwasher heating element
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Humble, TX 77346
donnie
Job Details: 07/26/2022
Need washer shocks; ordrng 1 W11130362 (Shocks)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Atascocita, TX 77346
donnie
Job Details: 07/26/2022
Need lower basket wheels ; ordrng 4 Wp8268645 (Wheels)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details: 07/26/2022
repaired broken blue wire to drain pump and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Texas City, TX 77591
miguel
Job Details: 07/26/2022
checked over unit. found bad cntrl and latch. instaled new cntrl and latch. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near La Marque, TX 77568
miguel
Job Details: 07/26/2022
order part.; ordrng 1 wpw10300024 (ice maker) and 1 w11396033 (switch)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near New Caney, TX 77357
leonard
Job Details: 07/26/2022
adjusted cabinet and tightened anchor screws and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Houston, TX 77062
johnny
Job Details: 07/26/2022
Found faulty freezer door replaced door unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Seabrook, TX 77586
miguel
Job Details: 07/26/2022
instaled new element per special project s17304; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near League City, TX 77573
miguel
Job Details: 07/26/2022
instaled new heater per special project s17304. unit working as designed.; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
miguel
Job Details: 07/26/2022
checked over unit. found ice bin out of place. reinstaled ice bin. unit wrking as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Humble, TX 77346
donnie
Job Details: 07/26/2022
Replaced dishwasher heating element
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT0
Near Humble, TX 77346
donnie
Job Details: 07/26/2022
Replaced dishwasher heating element.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Houston, TX 77044
donnie
Job Details: 07/26/2022
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Houston, TX 77044
donnie
Job Details: 07/26/2022
"Ran diagnostics, error code for out of balance loads. Checked outlet hot to neutral 119 volts hot to ground 85 volts loose ground. Ground to neutral 11 volts. Customer needs electrical checked."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Montgomery, TX 77316
gary
Job Details: 07/26/2022
"Ran diagnostics, changed out heating element per service pointer S17304. All functions checked ok at this time ; used 1 W11537778 (Heater) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Fulshear, TX 77441
martin
Job Details: 07/26/2022
Replaced heater ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Roman Forest, TX 77357
leonard
Job Details: 07/26/2022
checked unit and unable to duplicate leak. called Tech line as requested and spoke with Chris and he advised he can't help either if unit doesn't leak while checking.customer advises it only leaks sometimes and not every load. File#7734198032
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Houston, TX 77057
anthony
Job Details: 07/26/2022
Replaced faulty coupler assembly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Houston, TX 77059
chris
Job Details: 07/26/2022
Per customer unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Houston, TX 77089
chris
Job Details: 07/26/2022
Replaced insulation that tech line recommended. Also did test that was recommended to test cabinet condenser loop. Unit tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS
Near Fulshear, TX 77441
martin
Job Details: 07/26/2022
Replaced 6 LED modules ; used 6 W11462342 (LED Modules) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, TX 77406
martin
Job Details: 07/26/2022
Inspected DW door and operates as intended Customer thought it was supposed to open completely and stay flat without any spring back. I advised customer that thats they way machine was designed. NOTE:Senior customer was not aware of the function of door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Missouri City, TX 77459
raul
Job Details: 07/26/2022
Replaced stop and adjuster
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Rosenberg, TX 77471
raul
Job Details: 07/26/2022
Will need transmission. Customer will think about it or buy a new one.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Needville, TX 77461
raul
Job Details: 07/26/2022
Upon arrival unit was unplug and when plugged in unit was in flood mode. Ran diagnostic and got error code f8e1 (no fill long fill) customer mention he just repaired a water valve for the washer. Ran a service diagnostic and everything is working as intended now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richmond, TX 77469
raul
Job Details: 07/26/2022
Will need dispenser ; ordrng 1 Wpw10671905 (Dispenser)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Houston, TX 77057
anthony
Job Details: 07/26/2022
"Needs parts; ordrng 1 WPW10591570 (Pump) and 1 W10803178 (Spray arm) and 1 W11225084 (Control), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77089
Gary L
Job Details: 07/26/2022
"Found faulty control board and display, replaced order parts, no leaks at this time, unit is now working as intended"
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Houston, TX 77080
jerrell
Job Details: 07/26/2022
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77045
derrick
Job Details: 07/26/2022
Replaced shorted control and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 07/26/2022
Replaced shorted control and checked operation of unit ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77057
anthony
Job Details: 07/26/2022
Cleared obstruction from vent assembly customer to monitor unit
We serviced a
WHIRLPOOL DRYER
Model WED9750W
Near Houston, TX 77024
anthony
Job Details: 07/26/2022
Replaced faulty idler assembly all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77024
anthony
Job Details: 07/26/2022
Replaced faulty heater per rework all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Montgomery, TX 77356
james
Job Details: 07/26/2022
Order parts reschedule with customer8-4 9-22wgt; ordrng 1 W11462460 (CNTRL-ELEC) and 1 W11416460 (VENT) and 1 W11462456 (PUMP-DRAIN)
We serviced a
WHIRLPOOL KITCHEN
Model WRS315SDHZ
Near Pearland, TX 77584
chris
Job Details: 07/26/2022
Replaced faulty control and thermistor. Also found loose connection at the black heater wire. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Richmond, TX 77469
raul
Job Details: 07/26/2022
Needs strike latch; ordrng 1 W11545309 (Strike latch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Richmond, TX 77469
raul
Job Details: 07/26/2022
Replaced heater element ; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL DOUBLE OVEN
Model WOD51EC0HS0
Near Rosharon, TX 77583
derrick
Job Details: 07/26/2022
Unit replaced by whirlpool
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rosharon, TX 77583
derrick
Job Details: 07/26/2022
Order parts; ordrng 1 W10110523 (Module) and 1 W10548356 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sugar Land, TX 77479
derrick
Job Details: 07/26/2022
Consumer not available
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Sugar Land, TX 77479
derrick
Job Details: 07/26/2022
Order solenoid; ordrng 1 2152713 (Solenoid)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Richmond, TX 77406
derrick
Job Details: 07/26/2022
Order parts; ordrng 1 W11352012 (Valve) and 1 W10833885 (Sensor) and 1 3195097 (Bottom)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near Houston, TX 77002
ben
Job Details: 07/26/2022
order part; ordrng 1 w11409866 (tub)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, TX 77002
ben
Job Details: 07/26/2022
checked unit cleared and reset the controls and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77019
ben
Job Details: 07/26/2022
checked unit the unit is running and cooling checked ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Houston, TX 77098
ben
Job Details: 07/26/2022
order part; ordrng 1 W11316256 (valve)
We serviced a
WHIRLPOOL DRYER
Model WED9550WW2
Near Houston, TX 77005
ben
Job Details: 07/26/2022
checked unit cleaned out the vent hose
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77004
ben
Job Details: 07/26/2022
checked unit adjusted the frig doors
We serviced a
AMANA VENTHOOD
Model n/a
Near Magnolia, TX 77354
gary
Job Details: 07/26/2022
Unable to reach customer will need RS; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Richmond, TX 77406
derrick
Job Details: 07/26/2022
Order parts per tech line; ordrng 1 W11526003 (Control) and 1 W11164041 (Harness) and 1 W11164041 (Bracket)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Friendswood, TX 77546
chris
Job Details: 07/26/2022
Found that part sent was broken part order ; ordrng 1 W11457841 (Latch)
We serviced a
KITCHEN AID RANGE
Model KFGC558JSS01
Near Magnolia, TX 77354
gary
Job Details: 07/26/2022
"Ran diagnostics, ordering replacement flame spreader ; ordrng 2 W11344539 (Burner)s"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near New Caney, TX 77357
leonard
Job Details: 07/26/2022
replaced heating element per special project#s17304 and checked operation. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Grangerland, TX 77302
kayla
Job Details: 07/26/2022
R600a.. need lockring toolkit. Ordering parts. Three wgt. Two tech with JE.; ordrng 1 R600a (R600a) and 1 Lockringtoolkit (Lockring toolkit) and 1 W11580057 (Compressor) and 2 W11504415 (Coupler)s and 2 W11504431 (Coupler)s and 2 W11506619 (Coupler)s and 2 W11504433 (Coupler)s and 2 W11504447 (Coupler)s and 1 W11546935 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Conroe, TX 77301
kayla
Job Details: 07/26/2022
Replaced part for recall. Rebooted unit. Ran diagnostics. All operations are correct.Authorization: S17304
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Shenandoah, TX 77384
kayla
Job Details: 07/26/2022
Ordering parts. ; ordrng 1 WPW10436303 (Timer) and 1 WPW10446920 (PTS button)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cypress, TX 77433
kayla
Job Details: 07/26/2022
Ordering parts. Three wgt. Two tech with DO.; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11498190 (Ctrl elec)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Houston, TX 77058
chris
Job Details: 07/26/2022
Found plugged up unit drain line causing noise when the door shuts. Removed obstruction. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Roman Forest, TX 77357
leonard
Job Details: 07/26/2022
replaced shorted control board and faulty wire harness and interlock switches and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, TX 77382
james
Job Details: 07/26/2022
Order parts reschedule with customer2wgt; ordrng 1 W11394572 (LATCH) and 1 W11457841 (STRIKE) and 1 W11545554 (BEZEL) and 1 W11419171 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Houston, TX 77094
jerrell
Job Details: 07/26/2022
Ran diagnostics reset controls and recalibrate unit all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Richmond, TX 77469
raul
Job Details: 07/26/2022
Replaced seal system
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77035
derrick
Job Details: 07/26/2022
"Replaced shorted control, latch and pump and checked operation of unit ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Magnolia, TX 77354
gary
Job Details: 07/26/2022
"Ran diagnostics, changed out heating element per service pointer S17304. All functions checked ok at this time ; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near The Woodlands, TX 77354
james
Job Details: 07/26/2022
Order parts reschedule with customer; ordrng 1 W10883049 (latch-door)
We serviced a
KITCHENAID ICEMAKER
Model KUID508HBL00
Near Spring, TX 77382
james
Job Details: 07/26/2022
Order part reschedule with customer; ordrng 1 1901A (pump)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48FTS00
Near Spring, TX 77380
james
Job Details: 07/26/2022
"Checked uit and replaced locked compressor, shorted inverter and leaky evaporator. Charged system and unit checks ok and is exchanging heat. Assisted by Tech JP"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Conroe, TX 77384
james
Job Details: 07/26/2022
Tech JP to order more parts
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Hockley, TX 77447
gary
Job Details: 07/26/2022
Will need to re order main control and bulb; ordrng 1 W11342846 (Control) and 1 8206232A (Bulb)
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ04
Near Cypress, TX 77433
kayla
Job Details: 07/26/2022
Uninstalled unit .. Replaced parts. Reinstalled. Ran diagnostics. All operations are correct.Authorization: W13NT81NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cypress, TX 77433
kayla
Job Details: 07/26/2022
Ordering parts. Two wgt. Two tech with DO.; ordrng 2 W11265130 (Slide track)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cypress, TX 77429
kayla
Job Details: 07/26/2022
Replaced part for recall. Rebooted unit. Ran diagnostics. All operations are correct.
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near The Woodlands, TX 77354
gary
Job Details: 07/26/2022
"Ran diagnostics, cleared codes and reset unit. All functions checked ok at this"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Magnolia, TX 77354
gary
Job Details: 07/26/2022
"Ran diagnostics, ordering main control and latch assembly ; ordrng 1 W11394572 (Latch) and 1 W11419171 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Cypress, TX 77429
kayla
Job Details: 07/26/2022
"Ordering parts. Three wgt.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel), used 2 WPW10314173 (Roller) from stock"
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77024
jerrell
Job Details: 07/26/2022
Need to order ; ordrng 1 WP2256271 (FRONT-BSKT)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cypress, TX 77429
kayla
Job Details: 07/26/2022
Replaced part for recall. Ran diagnostics and all operations are correct.Authorization: S17304
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 07/26/2022
Removed object obstructing float switch. Adjusted level on dishwasher. Ran diagnostics and cleared error for float switch. Rebooted unit and all operations are correct now. Customer using cascade one pod and rinse aid.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Houston, TX 77024
jerrell
Job Details: 07/26/2022
Installed lid latch all test normal.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Texas City, TX 77590
Gary L
Job Details: 07/26/2022
"Found faulty suspension rod, order parts ; ordrng 1 W11228718 (Suspension rods)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near La Marque, TX 77510
Gary L
Job Details: 07/26/2022
"Found faulty thermal cut off, due to am unsatisfactory vent, replaced parts unit is now heating properly, and inform customers to have vent clear or checked, to prevent any future issues , and not to use dryer until vent has been addressed ; used 1 W10900067 (CUTOFF-TML) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Texas City, TX 77591
Gary L
Job Details: 07/26/2022
"Found faulty fill tube properly reinstalled fill tube to Icemaker, unit is now working as intended, no leaks at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dickinson, TX 77539
Gary L
Job Details: 07/26/2022
"Found faulty gearcase and basket, replaced order parts unit is now working as intended, no leaks at this time"