Service History 1184 - ASI Appliance

We serviced a

JENN-AIR OVEN

Model WW27430P

Near Spring, Texas 77388

Gary L

Job Details: 09/13/2023

Ordering parts ; ordrng 1 71002554 (Relay board) and 1 Wp71001872 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW

Near Porter, Texas 77365

Gary L

Job Details: 09/13/2023

Found faulty actuator. Removed and replaced actuator. Reinstalled belt and checked operation ; used 1 W10913953 (Actuator) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Spring, Texas 77379

Gary L

Job Details: 09/13/2023

Unit has bad gearcase. Uneconomical to repair. Customer buying a new unit

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Spring, Texas 77388

Osiel

Job Details: 09/13/2023

F0E5-Off BalanceF0E9-Off balance pauseCleared error history. Ran diagnostics. Nothing mechanically wrong with unit. Advised customer to properly load and balance unit (referred to manual).

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Katy, Texas 77494

raul

Job Details: 09/13/2023

"I tested oven temp and got readings of 393, 383, 384, 335, 342, 346 with an average of 363. Customer mentions that it's under cooking. Will order control board and sensor. ; ordrng 1 W11620570 (Control board) and 1 W10833885 (Sensor)"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Pasadena, Texas 77505

ricky

Job Details: 09/13/2023

"found restricted house vent, unit ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS

Near Richmond, Texas 77406

raul

Job Details: 09/13/2023

I removed ice maker and thaw out water line and ice maker inlet tray. I then reinstall it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM05

Near Houston, Texas 77017

ricky

Job Details: 09/13/2023

"found fill tube out of reciever cup, corrected"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Richmond, Texas 77407

raul

Job Details: 09/13/2023

Upon arrival customer mentioned fridge door opening all the way. He asked if we can do something to stop it from swinging. I explained there's nothing we can do or replace to slow it down or stop door halfway.

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW0

Near Houston, Texas 77083

raul

Job Details: 09/13/2023

Upon arrival customer show me metal plate inside drum where the heat comes out thats its discoloring. I told him that's normal because of the heat. I inspected dryer and checked air flow and unit is working properly. I explained to customer not to over load it to allow air to properly circulate.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HV3

Near Richmond, Texas 77407

raul

Job Details: 09/13/2023

Will need door and control ; ordrng 1 W11196126 (Black stainless) and 1 W11284468 (Control board)

We serviced a

WHIRLPOOL1299] REFRIGERATOR

Model KRFC704FPSO3

Near Houston, Texas 77345

leonard

Job Details: 09/13/2023

assisted Donnie

We serviced a

MAYTAG DRYER

Model MGD7230HW2

Near Seabrook, Texas 77586

angel

Job Details: 09/13/2023

Replaced faulty rollers and supports all ok no problems

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Kemah, Texas 77565

angel

Job Details: 09/13/2023

Replaced faulty electronics all ok no problems

We serviced a

KITCHENAID ICEMAKER

Model KUIS18PNZB0

Near Houston, Texas 77056

Clayton

Job Details: 09/13/2023

order part; ordrng 1 w11566406 (pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO48FMX02

Near Houston, Texas 77070

Gary L

Job Details: 09/13/2023

Ordering parts ; ordrng 1 Wpw10277450 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE704DSS0

Near Magnolia, Texas 77355

gary

Job Details: 09/13/2023

"Ran diagnostics, ordering replacement pump(92.34) and vent assembly 96.53 with additional 150. Labor plus tax; ordrng 1 Wpw10531320 (Pump) and 1 Wpw10469574"

We serviced a

WHIRLPOOL FREEZER

Model KSSO42FMX01

Near Kemah, Texas 77565

angel

Job Details: 09/13/2023

Needs valve; ordrng 1 WP2313917 (Valve)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Humble, Texas 77346

leonard

Job Details: 09/13/2023

replaced worn out suspension and ran test cycle. test ok; used 1 W11130362 (SUSPENSION) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Humble, Texas 77346

leonard

Job Details: 09/13/2023

operations are normal and check ok and found broken glass shelf in refrigerator. called TPSS and they are shipping shelf direct to customer.order #1538081823

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM0

Near Spring, Texas 77373

donnie

Job Details: 09/13/2023

Unit needs control board; ordrng 1 W10804117 (Board)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Humble, Texas 77346

leonard

Job Details: 09/13/2023

uninstalled oven and re-routed brown wifi wire that was interfering with cooling fan and re-installed and checked operations. ck ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Humble, Texas 77396

leonard

Job Details: 09/13/2023

checked unit and found freezer door unable to open due to ice build up. customer to turn off refrigerator for 24 hrs to thaw and call back if needs additional repair.

We serviced a

WHIRLPOOL RANGE

Model KSEG700ESS6

Near Pasadena, Texas 77503

ricky

Job Details: 09/13/2023

"found noise coming from loose fan guard, corrected"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Tomball, Texas 77375

gary

Job Details: 09/13/2023

"Ran diagnostics, customer advised on issues with air baffle sticking also ordering led modules pending authorization ; ordrng 4 W11632139 (LED modules)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Humble, Texas 77346

leonard

Job Details: 09/13/2023

replaced broken detergent dispenser and ran test cycle. test ok; used 1 W11412300 (DISPENSER) from stock

We serviced a

KITCHENAID VENTHOOD

Model KVWC956KSS

Near Richmond, Texas 77407

raul

Job Details: 09/13/2023

Trip and diagnostic unit got replaced

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS

Near Houston, Texas 77007

Louis R

Job Details: 09/13/2023

Unit being replaced.

We serviced a

WHIRLPOOL M/W OTR

Model WMH78019HV

Near Katy, Texas 77449

martin

Job Details: 09/13/2023

Needs door and control board ; ordrng 1 W11128342 (Control board) and 1 W11188096 (Black stainless door)

We serviced a

WHIRLPOOL DRYER

Model MED6230HW3

Near West University Place, Texas 77005

Louis R

Job Details: 09/13/2023

Fixed loose panel

We serviced a

KITCHENAID OVEN

Model KOSE500ESS02

Near Houston, Texas 77043

jerrell

Job Details: 09/13/2023

Need to order; ordrng 1 W11093241 (PANL-CNTRL) and 2 W11179310 (CNTRL-ELEC)s

We serviced a

WHIRLPOOL REFIGERATOR

Model WRT549SZDM05

Near Houston, Texas 77017

ricky

Job Details: 09/13/2023

"found fill tube out of reciever cup, corrected"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW1

Near Humble, Texas 77346

donnie

Job Details: 09/13/2023

Helped LV repair washer

We serviced a

KITCHEN AID MICROWAVE

Model KMHS120ESS11

Near Huffman, Texas 77336

leonard

Job Details: 09/13/2023

"replaced broken surface lamp and holder and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Santa Fe, Texas 77510

chris

Job Details: 09/12/2023

Replaced faulty ice maker. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Hockley, Texas 77447

gary

Job Details: 09/12/2023

"Ran diagnostics, adjusted lines creating vibration. Documented issue with tech line SR-7737306260 customer advised on unit functions. Checked ok at this time"

We serviced a

MAYTAG M/W OTR

Model MMV4207JZ00

Near Tomball, Texas 77375

gary

Job Details: 09/12/2023

"Ran diagnostics, released stuck bulb from socket and customer advised on functions. Checked ok at this time"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Tomball, Texas 77375

gary

Job Details: 09/12/2023

Ran diagnostics and reset main controls. Customer advised on unit functions. Checked ok at this time

We serviced a

WHIRLPOOL DISHWASHER

Model JDB9800CWP2

Near Tomball, Texas 77375

gary

Job Details: 09/12/2023

"Spoke with customer, will pre Id main drain pump and vent assembly ; ordrng 1 Wpw10469574 (Vent) and 1 Wpw10531320 (Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Magnolia, Texas 77354

gary

Job Details: 09/12/2023

"Ran diagnostics, ordering replacement hinge, upper and lower cam assembly ; ordrng 1 W11293374 (Hinge door) and 1 W10876191 (Door cam) and 1 Wpw10257206 (Cam upper)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Montgomery, Texas 77316

gary

Job Details: 09/12/2023

"Ran diagnostics, cleared ice build up from in container. Customer advised on functions and water pressure. Unit working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Magnolia, Texas 77354

gary

Job Details: 09/12/2023

"Unable to reach customer, will need RS; saved tckt"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Seabrook, Texas 77586

angel

Job Details: 09/12/2023

Adjusted door strike and switch all ok no problems

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near League City, Texas 77573

angel

Job Details: 09/12/2023

Reset control and adjusted water valve all ok no problems

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/12/2023

bad pump and motor pt# is w11025157 at 447.98 and lb is 289.95 for a total of 798.81 if customer decides to repaire

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Richmond, Texas 77407

raul

Job Details: 09/12/2023

Will need thermistor and heater harness ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11650662 (Heater harness)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Katy, Texas 77494

raul

Job Details: 09/12/2023

Assisted MY

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDB20

Near Katy, Texas 77494

raul

Job Details: 09/12/2023

Will need emitter and transmitter ; ordrng 1 W11629974 (Emitter and transmitter)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT75OSAKZ0

Near Katy, Texas 77494

raul

Job Details: 09/12/2023

"Ran diagnostic and didn't find any error codes I ran diagnostic cycle and didn't find any leaks. I checked valve, drain line, pump and motor and mo leaks."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ1

Near Richmond, Texas 77406

raul

Job Details: 09/12/2023

Will need turntable motor and harness. Customer will think about continuing with repairs.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Richmond, Texas 77406

raul

Job Details: 09/12/2023

Upon arrival customer shows me a dot of rust on top panel I explained to customer that cosmetic is only good the first 30 days of purchase.

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Fulshear, Texas 77441

martin

Job Details: 09/12/2023

Customer complaint was that knobs and or gas valves are too sensitive when he rubs on it while cooking I advised that valves are working as designed and that they all lock and stay Locked until pressing on it with body and to be cautious as he cooks Unit is working as designed

We serviced a

AMANA OVEN

Model AGR4230BAB5

Near Houston, Texas 77091

Louis R

Job Details: 09/12/2023

Bad grates ; ordrng 3 Wpw10578251 (Grates)s

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM8

Near Houston, Texas 77007

Louis R

Job Details: 09/12/2023

Replaced bad water valve and dispenser

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Houston, Texas 77007

Louis R

Job Details: 09/12/2023

Provide quote to customer.

We serviced a

KITCHENAID RANGE

Model KCGS956ESS05

Near Houston, Texas 77017

Louis R

Job Details: 09/12/2023

Found bad bezels and caps; ordrng 6 W11117438 (Bezel)s and 1 W10836474 (Caps)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUI75X15HZ00

Near Houston, Texas 77057

Louis R

Job Details: 09/12/2023

Bad bin stat and filter; used 1 Wpw10511923 (Bin stat) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS01

Near Houston, Texas 77056

Louis R

Job Details: 09/12/2023

Water not flowing through door. Customer will replace unit.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Houston, Texas 77027

Louis R

Job Details: 09/12/2023

Found bad UI & control; ordrng 1 W11135391 (UI) and 1 W11611438 (Control) and 1 W10876600 (Drain pump)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Channelview, Texas 77530

ricky

Job Details: 09/12/2023

need legs; ordrng 4 W10687506 (feet-lvlng)s

We serviced a

AMANA DRYER

Model NED4655EW1

Near Houston, Texas 77029

ricky

Job Details: 09/12/2023

"restricted house vent, unit ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Houston, Texas 77023

ricky

Job Details: 09/12/2023

need bucket; ordrng 1 w11251049

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Pasadena, Texas 77503

ricky

Job Details: 09/12/2023

need seal; ordrng 1 w11035860

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS01

Near Katy, Texas 77494

martin

Job Details: 09/12/2023

Deli drawer not aligned properly not sure if from factory but will order drawer slides and spacers ; ordrng 1 W10569850 (Crisper spacer) and 1 W10569847 (Deli spacer LH) and 1 W10569844 (Deli spacer RH) and 1 W10569887 (Crisper pan slide LH) and 1 W10569886 (Crisper pan slide RH) and 1 W10569890 (Deli pan slide LH) and 1 W10615641 (Deli pan slide RH) and 1 W10582976 (Center suppprt)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Katy, Texas 77494

martin

Job Details: 09/12/2023

Stackable washer/Dryer 2man Job Replaced parts list

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Houston, Texas 77096

Clayton

Job Details: 09/12/2023

checked unit found the control board and harness shorted the customer will call back to repair

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS00

Near Bellaire, Texas 77401

Clayton

Job Details: 09/12/2023

replaced shorted bin stat; used 1 w10511923 (bin stat) from stock

We serviced a

WHIRLPOOL LAUNDRY

Model WTW5010LW0

Near Houston, Texas 77096

Clayton

Job Details: 09/12/2023

replaced shorted actuator; used 1 W10913953 (ACTUATOR) from stock

We serviced a

JENNAIR DISHWASHER

Model JDB9800CWP2

Near Montgomery, Texas 77316

gary

Job Details: 09/12/2023

"Replaced main drain pump and vent assembly in unit, all functions checked ok at this time. Customer to monitor"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Friendswood, Texas 77546

chris

Job Details: 09/12/2023

Replaced faulty light bulb and control. Unit is now working as intended

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Houston, Texas 77089

chris

Job Details: 09/12/2023

Going to reschedule with data loggers ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model wdf331pahs1

Near Houston, Texas 77047

chris

Job Details: 09/12/2023

Replaced faulty strike. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Pearland, Texas 77584

chris

Job Details: 09/12/2023

Replaced faulty harness. Unit is now working as intended no leaks at this time

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Bellaire, Texas 77401

Clayton

Job Details: 09/12/2023

replaced shorted drain pump

We serviced a

JENNAIR RANGE

Model JDS1750ML

Near Houston, Texas 77006

Louis R

Job Details: 09/12/2023

Replaced bad hinges

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Houston, Texas 77002

Louis R

Job Details: 09/12/2023

Replaced parts. Operations normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Houston, Texas 77002

Louis R

Job Details: 09/12/2023

Unit operations normal

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Spring, Texas 77380

donnie

Job Details: 09/12/2023

Helped KD remove dryer from washer and repair washer.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Houston, Texas 77025

Clayton

Job Details: 09/12/2023

checked unit repaired pinched wire and checked operation

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15NRTS1

Near Houston, Texas 77030

Clayton

Job Details: 09/12/2023

order part; ordrng 1 WP2310092 (harns-pump)

We serviced a

WHIRLPOOL FREEZER

Model WRT138FFDW01

Near Spring, Texas 77380

donnie

Job Details: 09/12/2023

Helped KD repair sealed system

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf767sdhz04

Near Dickinson, Texas 77539

angel

Job Details: 09/12/2023

Cleared e5 error and reset control customer to monitor unit and call back if issue returns. If they call back it will need upper ice maker

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HB1

Near Texas City, Texas 77510

angel

Job Details: 09/12/2023

Needs parts; ordrng 1 W11567368 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Dickinson, Texas 77539

angel

Job Details: 09/12/2023

Adjusted drain and retested unit all ok no problems

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS06

Near Manvel, Texas 77578

chris

Job Details: 09/12/2023

Reinstalled bottom drawers properly. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Houston, Texas 77056

jerrell

Job Details: 09/12/2023

Install listed parts all test normal

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Spring, Texas 77380

Josue

Job Details: 09/12/2023

DO helped uninstall and reinstalled stacked unit in closet for repair. Ran ops. All operations are correct now. Customer approved. Barbie with TPSS gave Authorization: W18KiU1NL2

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Magnolia, Texas 77354

Josue

Job Details: 09/12/2023

New issues. Ordering more parts. Three wgt.TPB authorization: TPB118381.5; ordrng 1 W11307244 (Latch) and 1 W11170317 (ACU) and 1 W11448788 (wiringharness) and 1 W10721967 (CAM) and 1 W10913953 (Actuator)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Magnolia, Texas 77354

Josue

Job Details: 09/12/2023

Unit working as designed. Customer to maintenance cleanliness on unit to work properly.

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW4

Near Houston, Texas 77035

derrick

Job Details: 09/12/2023

Reset control and explained to consumer that you cant open once it starts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Sugar Land, Texas 77479

derrick

Job Details: 09/12/2023

Checked for fault codes and explained to consumer how compressor works on this unit. Checked operation ok

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Sugar Land, Texas 77479

derrick

Job Details: 09/12/2023

Order control; ordrng 1 W11550649 (Control)

We serviced a

KITCHEN AID ICE MAKER

Model KUIX535HPS

Near Montgomery, Texas 77356

james

Job Details: 09/12/2023

Checked unit and repaired loose connection at bin thermistor. Uniot checks ok.

We serviced a

WHIRLPOOL WASHER

Model WFW96HEAW0

Near Houston, Texas 77056

Clayton

Job Details: 09/12/2023

replaced latch

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Rosharon, Texas 77583

derrick

Job Details: 09/12/2023

Repaired loose L1 in terminal block and checked ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Spring, Texas 77386

donnie

Job Details: 09/12/2023

Compressor is noisy at times; ordrng 1 W11578205 (Comp)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Houston, Texas 77079

jerrell

Job Details: 09/12/2023

Installed leds all test normal.

We serviced a

WHIRLPOOL M/W OTR

Model WMH54521JZ00

Near Montgomery, Texas 77356

james

Job Details: 09/12/2023

Checked unit for error codes and none found. Ran several test cycles and had customer prepare and warm up a dish. Can not duplicate customer complaint. Unit checks ok.use authorization # w187g81dpl1

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Hockley, Texas 77447

gary

Job Details: 09/12/2023

Replaced complete freezer door and main control assembly. All functions checked ok at this time

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Arcola, Texas 77583

derrick

Job Details: 09/12/2023

Removed broken bulb out of socket and consumer to replaced bulb

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