We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB1
Near Texas City, Texas 77510
angel
Job Details: 09/12/2023
Needs parts; ordrng 1 W11567368 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Dickinson, Texas 77539
angel
Job Details: 09/12/2023
Adjusted drain and retested unit all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Manvel, Texas 77578
chris
Job Details: 09/12/2023
Reinstalled bottom drawers properly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77056
jerrell
Job Details: 09/12/2023
Install listed parts all test normal
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, Texas 77380
Josue
Job Details: 09/12/2023
DO helped uninstall and reinstalled stacked unit in closet for repair. Ran ops. All operations are correct now. Customer approved. Barbie with TPSS gave Authorization: W18KiU1NL2
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Magnolia, Texas 77354
Josue
Job Details: 09/12/2023
New issues. Ordering more parts. Three wgt.TPB authorization: TPB118381.5; ordrng 1 W11307244 (Latch) and 1 W11170317 (ACU) and 1 W11448788 (wiringharness) and 1 W10721967 (CAM) and 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Magnolia, Texas 77354
Josue
Job Details: 09/12/2023
Unit working as designed. Customer to maintenance cleanliness on unit to work properly.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Houston, Texas 77035
derrick
Job Details: 09/12/2023
Reset control and explained to consumer that you cant open once it starts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sugar Land, Texas 77479
derrick
Job Details: 09/12/2023
Checked for fault codes and explained to consumer how compressor works on this unit. Checked operation ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Sugar Land, Texas 77479
derrick
Job Details: 09/12/2023
Order control; ordrng 1 W11550649 (Control)
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS
Near Montgomery, Texas 77356
james
Job Details: 09/12/2023
Checked unit and repaired loose connection at bin thermistor. Uniot checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAW0
Near Houston, Texas 77056
Clayton
Job Details: 09/12/2023
replaced latch
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, Texas 77583
derrick
Job Details: 09/12/2023
Repaired loose L1 in terminal block and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Spring, Texas 77386
donnie
Job Details: 09/12/2023
Compressor is noisy at times; ordrng 1 W11578205 (Comp)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Houston, Texas 77079
jerrell
Job Details: 09/12/2023
Installed leds all test normal.
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Montgomery, Texas 77356
james
Job Details: 09/12/2023
Checked unit for error codes and none found. Ran several test cycles and had customer prepare and warm up a dish. Can not duplicate customer complaint. Unit checks ok.use authorization # w187g81dpl1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Hockley, Texas 77447
gary
Job Details: 09/12/2023
Replaced complete freezer door and main control assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Arcola, Texas 77583
derrick
Job Details: 09/12/2023
Removed broken bulb out of socket and consumer to replaced bulb
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Rosharon, Texas 77583
derrick
Job Details: 09/12/2023
Order sump assembly; ordrng 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
derrick
Job Details: 09/12/2023
Replaced locked motor and checked operation ok
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Arcola, Texas 77583
derrick
Job Details: 09/12/2023
Order heater and fuse; ordrng 1 WP3387747 (Element) and 1 280148 (Thermal fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Tomball, Texas 77375
Josue
Job Details: 09/12/2023
Customer refused to clear pipes. More sediment came through and damaged inlet valve again. Customer aware per whirlpool policy we cannot replace parts under warranty if its issues coming from home and no issues with the unit itself being defective. Customer refused to pay out of pocket. Customer will contact whirlpool.Spoke to TPSS SR# 7735411982
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Montgomery, Texas 77316
james
Job Details: 09/12/2023
order parts r/s with customer; ordrng 1 W11322218 (ICEMAKER)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near Montgomery, Texas 77316
james
Job Details: 09/12/2023
Do not order door until customer calls office to order. Customer is trying to get unit replaced. Unit is leaking at dispenser water tube. 2 man w/ JP3wgt; ordrng 1 W11633128 (DOR-FIP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Montgomery, Texas 77316
james
Job Details: 09/12/2023
Order parts reschedule with customeruse authorization # w18fkj0apl12 man w/ JP3wgt; ordrng 1 W11574734 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W10913906 (coupler)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conroe, Texas 77304
james
Job Details: 09/12/2023
"Order parts reschedule with customer. Replaced weak capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11481722 (ACTUATOR) and 1 W11513246 (CNTRL-ELEC), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Missouri City, Texas 77459
roosevelt
Job Details: 09/12/2023
replaced bad valve
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Richmond, Texas 77406
raul
Job Details: 09/12/2023
Replaced rollers and blower wheel
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HBL
Near Deer Park, Texas 77536
ricky
Job Details: 09/12/2023
found unit working normal
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Crosby, Texas 77532
ricky
Job Details: 09/12/2023
found and replaced worn parts
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Baytown, Texas 77521
ricky
Job Details: 09/12/2023
need mtr; ordrng 1 w11460106
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Baytown, Texas 77521
ricky
Job Details: 09/12/2023
"new part failed, need comp; ordrng 2 w11506635s and 1 W10695094 (compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, Texas 77494
martin
Job Details: 09/12/2023
Stackable washer/dryer 2man jobWhirlpool debating the addition labor needed Replaced heater
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Katy, Texas 77494
martin
Job Details: 09/12/2023
Replaced gaskets
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Brookshire, Texas 77423
martin
Job Details: 09/12/2023
Arrived at customer home MR was already stating if I cannot fixit he was gonna return it to LOWESI tried to diagnose but control is completely dead non responsive. Has power to unit but sign of life Advised customer of needing to order parts He started again on Him just purchasing unit. Customer not satisfied with resultsWill still order control board and fascia UI ; ordrng 1 W11621180 (Control board) and 1 W11478525 (UI fascia)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Brookshire, Texas 77423
martin
Job Details: 09/12/2023
Arrived and fridge is now cooling and making iceThe customer complaint was that there was an odor coming from back of fridge Inspected and found stagnant water from when fridge lost power Removed water and sanitized with bleach water solution Customer approved repair
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA
Near Fulshear, Texas 77441
martin
Job Details: 09/12/2023
Inspected and found drain pump outlet failed Will order new pump ; ordrng 1 W10825875 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, Texas 77357
leonard
Job Details: 09/12/2023
replaced warped rt. front burner head and cap and faulty ignitor and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, Texas 77406
martin
Job Details: 09/12/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Roman Forest, Texas 77357
leonard
Job Details: 09/12/2023
checked unit and found freon leaks on rc and fc evaporators. gave estimate for repair. customer declines repair. do not order parts; ordrng 1 8201675 (compressor) and 1 WPW10608485 (evaporator) and 1 W11492867 (rc evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, Texas 77063
jerrell
Job Details: 09/12/2023
Installed washers to lift door to keep it from dragging ran test all operations normal.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, Texas 77459
roosevelt
Job Details: 09/12/2023
bad pump and motor dl auth# is k18k6s1nl2; ordrng 1 w11460946 (pump&motor)
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Sugar Land, Texas 77479
roosevelt
Job Details: 09/12/2023
bad drian pump; ordrng 1 WPW10409079 (pump-water)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sugar Land, Texas 77479
roosevelt
Job Details: 09/12/2023
leaking evap. and dl auth# is k18kax1nl2; ordrng 1 WPW10143759 (dryer) and 1 w11492867 (evap)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, Texas 77053
roosevelt
Job Details: 09/12/2023
checked and customer neds a electrian bad plug
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE
Near Sugar Land, Texas 77478
roosevelt
Job Details: 09/12/2023
broken door spring will need a 2m2wt with derrick dl aut # is j18kcv1nl2; ordrng 1 WP2307857 (extension)
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Houston, Texas 77045
roosevelt
Job Details: 09/12/2023
bad console; ordrng 1 w11595209 (consol) and 1 w11591403 (control)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS
Near Houston, Texas 77045
roosevelt
Job Details: 09/12/2023
replaced all parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Houston, Texas 77064
Osiel
Job Details: 09/12/2023
installed harness thermistor kit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FSCB01
Near Houston, Texas 77090
Gary L
Job Details: 09/12/2023
Removed and replaced fresh food door gasket. Checked operation
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Roman Forest, Texas 77357
leonard
Job Details: 09/12/2023
checked unit and gave estimate for repair. customer declines estimate at this time and will call back if wants repaired. do not order parts yet; ordrng 1 W11396717 (drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near League City, Texas 77573
angel
Job Details: 09/12/2023
Test 90 test 40 and get heater assembly and hmi sr 7737309694; ordrng 1 W11664342 (Control) and 1 W11574766 (Control) and 1 W11567407 (Heater) and 1 W11493401 (Evap clip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MKI2570FEZ02
Near Santa Fe, Texas 77510
angel
Job Details: 09/12/2023
Needs parts; ordrng 1 W11185686 (Bucket)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Spring, Texas 77373
donnie
Job Details: 09/12/2023
"Defrosted freezer evaporator, replaced control board, thermistor and heater with wire harness"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Atascocita, Texas 77346
donnie
Job Details: 09/12/2023
Unit needs wash motor/sump assembly. customer is buying a new unit
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77070
Gary L
Job Details: 09/12/2023
Unit has f0 e5 code stored in control. Leveled machine and advised customer of proper loading techniques. Checked operation
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304LPA1
Near Houston, Texas 77024
jerrell
Job Details: 09/12/2023
Need to order ; ordrng 1 W11550169 (DRIPTRAY) and 1 W11545764 (SWITCH) and 1 W11460946 (PUMP&MOTOR) and 1 W11659647 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Spring, Texas 77388
Gary L
Job Details: 09/12/2023
Ordering parts ; ordrng 1 W11089931 (User interface)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HB02
Near Houston, Texas 77064
Gary L
Job Details: 09/12/2023
Ordering parts; ordrng 1 W11261167 (Control) and 1 W11248652 (Blower)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Houston, Texas 77024
jerrell
Job Details: 09/12/2023
The ice machine was not accessible customer to higher a contractor.; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFC0
Near Houston, Texas 77056
jerrell
Job Details: 09/12/2023
Service dryer ran test all operations normal.
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA01
Near Houston, Texas 77024
jerrell
Job Details: 09/12/2023
"Replaced pump and valve all test normal.; used 1 W11542867 (Pump), and 1 W10897719 (Valve) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEP3
Near Houston, Texas 77024
jerrell
Job Details: 09/12/2023
Need to order; ordrng 1 W10882923 (Ice maker) and 1 W11035835 (Control) and 3 W11445850 (SWITCH)s and 3 W11396033 (Switch)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Conroe, Texas 77304
james
Job Details: 09/12/2023
Do not order parts at this time. Customer will call office if repairs are wanted.2wgt; ordrng 1 W11087376 (pump&motor) and 1 W11084121 (sensor)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, Texas 77064
Osiel
Job Details: 09/12/2023
unit needs control board & console ; ordrng 1 w11478526 (console) and 1 w11419171 (control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Spring, Texas 77389
Osiel
Job Details: 09/12/2023
"customer has gfci breakers installed, keep tripping why unit is trying to run through cycle. Advised to have them switch to normal breakers"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Spring, Texas 77389
Osiel
Job Details: 09/12/2023
"sensor and control board both are responsive, adjusted calibration - working as design"
We serviced a
KITCHENAID MICROWAVE
Model KMBT5011KSS00
Near Spring, Texas 77389
Osiel
Job Details: 09/12/2023
unit replacement led mld; ordrng 1 w11443139 (light) and 1 w11455449 (control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Humble, Texas 77396
leonard
Job Details: 09/12/2023
"replaced shorted motor capacitor and replaced squeeky belt and cam and repaired wiring and ran test cycle. test ok; used 1 W10721967 (CAM), 1 W11239857 (BELT), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Humble, Texas 77339
leonard
Job Details: 09/12/2023
replaced leaky water inlet valve and checked all operations. ck ok different issue! !; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, Texas 77345
leonard
Job Details: 09/12/2023
order parts 2wgt; ordrng 1 LW10912110 (dor-fip) and 1 W11223753 (nameplate)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Humble, Texas 77339
leonard
Job Details: 09/12/2023
cleaned debris from door gasket drain holes and checked drain and ran test cycle. all test ok
We serviced a
WHIRLPOOL DRYER
Model WED6120HW3
Near Houston, Texas 77056
jerrell
Job Details: 09/12/2023
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Conroe, Texas 77304
james
Job Details: 09/12/2023
Close document for trip and diagnosis and return parts. Customer purchased a new unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, Texas 77373
donnie
Job Details: 09/12/2023
Reinstalled lower spray arm. Operations are correct now
We serviced a
JENN-AIR OVEN
Model JJW3830IM00
Near Houston, Texas 77094
jerrell
Job Details: 09/12/2023
Need to order; ordrng 2 W11448961 (Control)s
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Houston, Texas 77056
Louis R
Job Details: 09/12/2023
Office provided quote
We serviced a
WHIRLPOOL COOK TOP
Model Wcg55us0hs05
Near Houston, Texas 77066
Gary L
Job Details: 09/12/2023
Found burners not always igniting. Adjusted burner heads and electrodes. Checked operation
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Magnolia, Texas 77354
Josue
Job Details: 09/12/2023
Grinding noises. Ordering parts. Four wgt; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Richmond, Texas 77406
raul
Job Details: 09/12/2023
"Will need control board, control panel and user interface ; ordrng 1 W11184551 (Control panel) and 1 W11342846 (Control board) and 1 W11333816 (User interface)"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Houston, Texas 77024
jerrell
Job Details: 09/12/2023
Adjust door track ran test all operations normal.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Galena Park, Texas 77547
ricky
Job Details: 09/11/2023
"needs lid and trans, est declined"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, Texas 77008
Louis R
Job Details: 09/11/2023
Replaced gearcase motor and cam
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Houston, Texas 77018
Louis R
Job Details: 09/11/2023
Found bad cam & gearcase; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, Texas 77088
Louis R
Job Details: 09/11/2023
Replaced bad compressor
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Fulshear, Texas 77441
martin
Job Details: 09/11/2023
Replaced parts list
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Fulshear, Texas 77441
martin
Job Details: 09/11/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Katy, Texas 77494
martin
Job Details: 09/11/2023
Replaced parts list
We serviced a
KITCHEN AID REFIGERATOR
Model KUDR204KPA00
Near West University Place, Texas 77005
Clayton
Job Details: 09/11/2023
order parts; ordrng 1 w11568783 and 1 w11579510
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS02
Near Houston, Texas 77005
Clayton
Job Details: 09/11/2023
replaced shorted control
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Houston, Texas 77005
Clayton
Job Details: 09/11/2023
checked unit reinstalled the drain cap and checked operation
We serviced a
KITCHENAID REFIGERATOR
Model KUIX535HPA00
Near Houston, Texas 77027
Clayton
Job Details: 09/11/2023
replaced shorted water valve; used 1 W10897719 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, Texas 77006
Clayton
Job Details: 09/11/2023
Checked unit found rust spots on both doors per tpss the repair is not covered under warrenty
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, Texas 77019
Clayton
Job Details: 09/11/2023
checked unit removed the shipping blots and ran a test cycle to check the operation of the unit
We serviced a
WHIRLPOOL ICEMAKER
Model Wui75x15hw01
Near Houston, Texas 77079
jerrell
Job Details: 09/11/2023
Adjusted harness connections ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, Texas 77384
james
Job Details: 09/11/2023
Checked unit and replaced open thermistor. Unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Houston, Texas 77027
jerrell
Job Details: 09/11/2023
Left data loggers tech to be rescheduled to pick up and check temperature records.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Katy, Texas 77494
raul
Job Details: 09/11/2023
"Replaced harness wire, thermistor, control,and seal around liner."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77083
raul
Job Details: 09/11/2023
"Replaced heater, thermal cut off and thermostat fix"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Houston, Texas 77082
raul
Job Details: 09/11/2023
I explained to the customer how to use load and go feature. Customer witness soap dispenser working.