We serviced a
AMANA WASHER
Model NTW4519JW
Near Fulshear, Texas 77441
martin
Job Details:
10/31/2023
"Replaced basket, rods, and wash plate Customer still not convinced its an unbalanced issue rather the machine. Called tech line to add to the already SR# 7737205133"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Alvin, Texas 77511
chris
Job Details:
10/31/2023
Replaced faulty fuse and control. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG RANGE GAS
Model MGT8720DS00
Near New Caney, Texas 77357
leonard
Job Details:
10/31/2023
replaced shorted control board and membrane and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, Texas 77423
raul
Job Details:
10/31/2023
Replaced heating element and thermistor. I turn unit and it stayed on. Waited 10 min and unit was still working properly. Short was on heating harness.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Conroe, Texas 77304
Josue
Job Details:
10/31/2023
Replaced ctrl elec. ran tests. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Conroe, Texas 77304
Josue
Job Details:
10/31/2023
Capacitor broken. Replaced capacitor. Recalibrated. Ran diagnostics. All operations are correct now. Customer OK. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pinehurst, Texas 77362
Josue
Job Details:
10/31/2023
"Uninstalled hub and basket asy. Replaced gearcase, rotor, stator, clutch, and slider. Reinstalled. Releveled unit. Recalibrated. Ran diagnostics. All operations are correct now. Customer OK. DOUBLE LABOR"
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM00
Near Magnolia, Texas 77355
Josue
Job Details:
10/31/2023
Replaced ice maker asy. Rebooted unit. All operations are correct now. Customer to monitor temperatures. Customer paid balance 307.91 with authorization #031912
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Tomball, Texas 77377
Josue
Job Details:
10/31/2023
"THIS IS NOT A CALL BACK, THIS IS A NEW ISSUE. Replaced water inlet valve. Ran ops. All operations are correct now. Customer OK."
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Webster, Texas 77598
angel
Job Details:
10/31/2023
Replaced inner basket and suspension also corrected rear panel per service pointer all ok no problems
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near League City, Texas 77573
angel
Job Details:
10/31/2023
Needs new capacitor ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW3
Near Arcola, Texas 77583
derrick
Job Details:
10/31/2023
Order blower wheel; ordrng 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, Texas 77053
derrick
Job Details:
10/31/2023
Replaced defective lid latch and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, Texas 77375
gary
Job Details:
10/31/2023
"Attempted repair, basket/washplate have ceased up not allowing removal of gearcase. Ordering replacement tub, basket and washplate assembly ; ordrng 1 W11510461 (Wash plate) and 1 W11513243 (Basket) and 1 W11551646 (Spaner) and 1 W11568797 (Filter) and 1 W11219115 (Tub)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW08
Near Tomball, Texas 77377
gary
Job Details:
10/31/2023
"Replaced complete door switch assembly mag, and main transformer. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Sugar Land, Texas 77479
derrick
Job Details:
10/31/2023
Replaced defective damper and checked operation of unit ok
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Sugar Land, Texas 77478
derrick
Job Details:
10/31/2023
Repaired kinked drain line and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, Texas 77441
martin
Job Details:
10/31/2023
"Replaced parts list, tested and working properly now"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Tomball, Texas 77377
Josue
Job Details:
10/31/2023
"Error codes: F8E2, F9E1, F10E1, F10E2. Cleared codes. Releveled unit. Cleared obstruction from float switch. Unit drains without hose attached to disposal, and also reattached. Could not duplicate issue at this time. Customer to run clean cycle with affresh. Customer paid service fee authorization # b08931"
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Galveston, Texas 77554
donnie
Job Details:
10/31/2023
Unit needs gearcase $248.00 agitator $143.00 labor $300.00 house call $149.95 tax $69.45 total $911.30 customer is buying a new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Spring, Texas 77382
james
Job Details:
10/31/2023
Order parts reschedule with customer2wgt; ordrng 1 W11397192 (W11397192)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, Texas 77303
james
Job Details:
10/31/2023
Checked unit and found vent from wall to exit from house to be blocked. Used airflow meter with vent line connected to unit poor airflow. With vent line disconnected from unit good airflow. Advised customer and management at apt office the vent must be cleaned from wall to exit from house. Advised customer NOT TO USE unit until vent is cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Montgomery, Texas 77356
james
Job Details:
10/31/2023
Checked unit and turned the mullion heaters on 1005 of time to help prevent condensation at doors. No drip at dispenser found and all lights are working at this time. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Richmond, Texas 77406
raul
Job Details:
10/31/2023
Upon arrival customer showed me a video of dishwasher leaving condensation on tub. I called techline and they said it's normal since stainless steel pulls moisture from dishes. Sr # 7737682869
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Pasadena, Texas 77505
ricky
Job Details:
10/31/2023
found and cleared off balance code
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Galveston, Texas 77551
donnie
Job Details:
10/31/2023
Error code for wash motor ; ordrng 1 W11460946 (Motor/sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Alvin, Texas 77511
chris
Job Details:
10/31/2023
Found faulty control and heater harness part order ; ordrng 1 W11566851 (Control) and 1 W11650660 (Heater harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Alvin, Texas 77511
chris
Job Details:
10/31/2023
Found faulty ice maker part order ; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Houston, Texas 77098
Clayton
Job Details:
10/31/2023
checked unit adjusted the drain hose and checked operation
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Baytown, Texas 77521
ricky
Job Details:
10/31/2023
"needs hub and plate, est declined"
We serviced a
WHIRLPOOL RANGE
Model WOES3030LS00
Near Roman Forest, Texas 77357
leonard
Job Details:
10/31/2023
replaced faulty control panel and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Caney, Texas 77357
leonard
Job Details:
10/31/2023
replaced broken terminal block kit and checked all operations. ck ok; used 1 279318 (TERMINAL) from stock
We serviced a
WHIRLPOOL OVEN
Model KSEB900ESS3
Near Beach City, Texas 77523
ricky
Job Details:
10/31/2023
"needs bake bnr and cnts, est pending"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Galveston, Texas 77554
donnie
Job Details:
10/31/2023
Replaced icemaker and dispenser ice bin. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77053
roosevelt
Job Details:
10/31/2023
checked and didnt find any problems with unit ajusted temp. setting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, Texas 77053
roosevelt
Job Details:
10/31/2023
checked and ajusted door seal
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
10/31/2023
replaced bad pump and motor
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7230HW0
Near Sugar Land, Texas 77498
roosevelt
Job Details:
10/31/2023
checked and didnt find any problems all function worked as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Sugar Land, Texas 77479
roosevelt
Job Details:
10/31/2023
replaced door dl auth# is w197920nl1.5
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, Texas 77357
leonard
Job Details:
10/31/2023
replaced broken cam and belt and ran test cycle. test ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Atascocita, Texas 77346
leonard
Job Details:
10/31/2023
order part 2wgt; ordrng 1 W11173599 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Humble, Texas 77396
leonard
Job Details:
10/31/2023
order parts 2wgt; ordrng 1 W11594670 (control box) and 1 W11618502 (wire harness) and 1 W11562215 (defrost heater) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77345
leonard
Job Details:
10/31/2023
replaced broken lid latch and ran test cycle. test ok; used 1 W11513248 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cove, Texas 77523
ricky
Job Details:
10/31/2023
needs trans; ordrng 1 w10870912 and 1 w10680219
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, Texas 77354
Josue
Job Details:
10/31/2023
Evaporator not defrosting.. found build up ice/frost on evap cover. Ordering part. I unplugged unit and laid towels for customer to defrost manually. ; ordrng 1 W11650662 (Evap Wiring harness with thermal fuse)
We serviced a
WHIRLPOOL MICROWAVE
Model Kmbs104ess03
Near Arcola, Texas 77583
chris
Job Details:
10/31/2023
Per mrs unit is fixed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD702MPS00
Near Houston, Texas 77079
jerrell
Job Details:
10/31/2023
Tech to close ticket unit is working per customer.
We serviced a
WHIRLPOOL DRYER
Model WED4860HW0
Near New Caney, Texas 77357
leonard
Job Details:
10/31/2023
adjusted blower housing and checked all operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Alvin, Texas 77511
chris
Job Details:
10/31/2023
Found faulty motor and fuse part order ; ordrng 1 WP3392519 (Fuse) and 1 WP694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdhz03
Near Manvel, Texas 77578
chris
Job Details:
10/31/2023
Found faulty ice maker and heater part order ; ordrng 1 W11658802 (Ice maker) and 1 W11087201 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Tomball, Texas 77377
gary
Job Details:
10/31/2023
"Ran diagnostics, re ordering replacement clutch and stator assembly ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Magnolia, Texas 77355
gary
Job Details:
10/31/2023
"Ran diagnostics, ordering replacement clutch and stator assembly ; ordrng 1 W10915700 (Stator) and 1 W10754448 (Clutch)"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Tomball, Texas 77375
gary
Job Details:
10/31/2023
"Ran diagnostics, documented on going issue with softener in drawer per tech line will need to advise customer on reducing detergent amount and running cleaners to eliminate excess sudds SR-7737680052"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48SEDUDW01
Near Houston, Texas 77041
jerrell
Job Details:
10/31/2023
Need to order; ordrng 1 W10841139 (COMPRESSOR)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
derrick
Job Details:
10/31/2023
Order suspension rods; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, Texas 77069
Osiel
Job Details:
10/31/2023
unit was replaced
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL
Near Houston, Texas 77056
jerrell
Job Details:
10/31/2023
Tech to close ticket parts are not available per office tech to close ticket.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Magnolia, Texas 77354
Josue
Job Details:
10/31/2023
"New issues occurring where it will stay on sensing, then thumps to try and spin, but does not spin properly.. ordering parts. Three wgt..Will call techline while in home ..; ordrng 1 W11502823 (Ctrl elec) and 1 WPW10285518 (Switch n5) and 1 WPW10285512 (Switch n4) and 1 W11384790 (Relay) and 1 W11376227 (Lower harness) and 2 W11212745 (Switch nun)s"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, Texas 77423
martin
Job Details:
10/31/2023
Inspected dryer and found loose terminal connection to L1 not allowing for heater to come on and only the lights would come on Tightened and secured connection and ensured proper voltage Heating as designed now
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Katy, Texas 77450
martin
Job Details:
10/31/2023
Inspected and found clogged filter chuteCleared and adjusted vent hose for proper airflowVenting properly now
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Spring, Texas 77389
Osiel
Job Details:
10/31/2023
"Damper being blocked not opening properly causing noise, uninstalled & reinstalled cleared obstruction"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SK0
Near Conroe, Texas 77302
james
Job Details:
10/31/2023
Checked unit and replaced heater element per Technical Service Pointer #: W11540964 Ran test cycle and unit checks ok and no leaks detected. Assisted by Tech JP Special Project code S17304. Parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near La Marque, Texas 77568
angel
Job Details:
10/31/2023
Fixed loose connection on heater all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, Texas 77006
Louis R
Job Details:
10/30/2023
2nd man. Part damaged
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, Texas 77098
Louis R
Job Details:
10/30/2023
Bad drain pump and bin stat; ordrng 1 W11539855 (Drain pump) and 1 Wpw10511923 (Bin stat)
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Houston, Texas 77007
Louis R
Job Details:
10/30/2023
Replaced leaking water valve
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77027
Louis R
Job Details:
10/30/2023
Order bracket just in case; ordrng 1 Wp2188935 (Fan blade) and 1 W11613295 (Fan motor) and 1 Wp2185532 (Bracket $100)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, Texas 77057
Louis R
Job Details:
10/30/2023
"Replaced bad control, harness and drain pump"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Houston, Texas 77009
Louis R
Job Details:
10/30/2023
Replaced glass and brackets
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77004
Louis R
Job Details:
10/30/2023
Found unit not defrosting. Provided quote.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Katy, Texas 77494
martin
Job Details:
10/30/2023
Assisted RY with 2man job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Texas City, Texas 77591
angel
Job Details:
10/30/2023
Adjusted door gaskets and aligned door to close properly all ok no problems
We serviced a
WHIRLPOOL LAUNDRY
Model MVW6500MBK0
Near Texas City, Texas 77590
angel
Job Details:
10/30/2023
"Installed parts but the tub steam broke and will need to be replaced, called whirlpool and they said not to reorder part. Unit being sent to pex team for product review"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Bacliff, Texas 77518
angel
Job Details:
10/30/2023
Replaced shorted fuses and element all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, Texas 77006
Clayton
Job Details:
10/30/2023
reorder part; ordrng 1 LW10728959 (dor-fip)
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Houston, Texas 77005
Clayton
Job Details:
10/30/2023
order part; ordrng 1 W10881366 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Houston, Texas 77030
Clayton
Job Details:
10/30/2023
checked unit found the gearcase noisey parts 539.85 serv/lab 358.95 tax 74.15 tol. 972.95 the customer will call back to repair
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77030
Clayton
Job Details:
10/30/2023
replaced shorted motor cap; used 1 W11395618 (CAPACITOR) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, Texas 77096
Clayton
Job Details:
10/30/2023
checked unit ran a test cycle the element is cycling on and off by the tstat the uit chrcked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Kemah, Texas 77565
donnie
Job Details:
10/30/2023
Replaced motor/sump assy. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Fresno, Texas 77545
roosevelt
Job Details:
10/30/2023
bad gearcase and clutch and stater and customer not repairing
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Rosharon, Texas 77583
roosevelt
Job Details:
10/30/2023
customer needs to have vent cleared out they have no airfow at all
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Missouri City, Texas 77459
roosevelt
Job Details:
10/30/2023
checked and all function worked and heated ok
We serviced a
JENNAIR MICROWAVE
Model JMC2430LL00
Near Bellaire, Texas 77401
Clayton
Job Details:
10/30/2023
replaced worped door panel
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Hockley, Texas 77447
gary
Job Details:
10/30/2023
"Ran diagnostics, ordering replacement filter housing and fill valve assembly ; ordrng 1 W11482384 (Housing) and 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Houston, Texas 77002
Louis R
Job Details:
10/30/2023
Replaced bulb and control; used 2 8206232A (Bulb) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, Texas 77011
ricky
Job Details:
10/30/2023
"found and replaced worn parts, auth m196pv1nl1.5"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Alvin, Texas 77511
chris
Job Details:
10/30/2023
Replaced faulty ice maker. Unit is now working as intended no leaks at this time ; used 1 W10873791 (Ice maker) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Alvin, Texas 77511
chris
Job Details:
10/30/2023
Replaced faulty control and harness. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS01
Near Katy, Texas 77494
martin
Job Details:
10/30/2023
Replaced gas valve
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Houston, Texas 77007
Louis R
Job Details:
10/30/2023
"Replaced control, pump and vent assembly"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Hockley, Texas 77447
gary
Job Details:
10/30/2023
Attempted repair will need to re order transformer. Received damaged unable to use.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, Texas 77447
gary
Job Details:
10/30/2023
Replaced complete basket assembly per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hockley, Texas 77447
gary
Job Details:
10/30/2023
"Replaced complete motor, impeller and divider. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Hockley, Texas 77447
gary
Job Details:
10/30/2023
"Ran diagnostics, ordering replacement control board assembly ; ordrng 1 W11620570 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rosharon, Texas 77583
derrick
Job Details:
10/30/2023
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near League City, Texas 77573
donnie
Job Details:
10/30/2023
Defrosted evap and cover assy. Freezer door was not closed completely
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near League City, Texas 77573
donnie
Job Details:
10/30/2023
"Replaced limiter on dryer, operations are correct now ; used 1 279769 (Limiter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near League City, Texas 77573
donnie
Job Details:
10/30/2023
Need buster and encoder; ordrng 1 Wp694419 (Buzzer) and 1 W11627521 (Encoder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdhz03
Near Manvel, Texas 77578
chris
Job Details:
10/30/2023
Customer got authorization for repair