We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77004
Miguel
Job Details: 03/22/2024
compressor been replaced
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Houston, TX 77018
Damarcus
Job Details: 03/22/2024
Found dishwasher door hinge need adjustment all OK now
We serviced a
KITCHENAID FREEZER
Model KFIS29BBMS02
Near Houston, TX 77008
Damarcus
Job Details: 03/22/2024
Order Part and reschedule ; ordrng 1 W10276644 (COMPRESSOR) and 1 W11492867 (EVAPORATOR) and 1 WPW10608485 (EVAPORATOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Houston, TX 77008
Damarcus
Job Details: 03/22/2024
"S code#: S27311 2time, labor"
We serviced a
WHIRLPOOL FREEZER
Model WRT112CZJW01
Near Houston, TX 77008
Damarcus
Job Details: 03/22/2024
Phone customer had not defrost unit and unit is too close to the wall leaving door open
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77055
Damarcus
Job Details: 03/22/2024
Remove stuck water filter no leaks
We serviced a
KITCHENAID REFRIGERATOR
Model krff577kps
Near Houston, TX 77009
Damarcus
Job Details: 03/22/2024
Drop parts off to customer. Customer said they will install it
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near Houston, TX 77024
Louis R
Job Details: 03/22/2024
Found bad UI. Provided quote
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Fresno, TX 77545
roosevelt
Job Details: 03/22/2024
replaced basket
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Montgomery, TX 77316
james
Job Details: 03/22/2024
Assisted Tech JP
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Katy, TX 77493
raul
Job Details: 03/22/2024
Ran diagnostic and didn't find any error codes. I checked drain pump if it's draining and it is. I explained to customer that the time displayed will vary due to load sizes. I also recommended to use less concentrated detergent to minimize suds. Units is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL1
Near Katy, TX 77494
raul
Job Details: 03/22/2024
Will need tub and pump and motor ; ordrng 1 W11409866 (Tub) and 1 W11460946 (Pump and motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, TX 77407
raul
Job Details: 03/22/2024
"Upon arrival found washer moved and unplug. I replaced parts, but couldn't test it due to its location."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77084
levis
Job Details: 03/22/2024
"Replaced the washer main board and user interface, reprogrammed the main board, ran a self test, all ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Alvin, TX 77511
chris
Job Details: 03/22/2024
Unit was sent for review due to tabs being broken off of liner. Techline to contact customer about next step7738741143
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Friendswood, TX 77546
chris
Job Details: 03/22/2024
Assisted tech cd
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77013
Derrick
Job Details: 03/22/2024
Replaced defective timer. Unit is OK.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Baytown, TX 77521
Derrick
Job Details: 03/22/2024
Check unit and adjusted optical sensor. Somehow the sensor was improperly in its socket adjusted and unit is now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Crosby, TX 77532
Derrick
Job Details: 03/22/2024
Order parts ; ordrng 1 W11658802 (Icemaker) and 1 W10341329 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77049
Derrick
Job Details: 03/22/2024
Order parts ; ordrng 1 W1p3404162 (Clamp) and 1 W10121316 (Clamp) and 1 279827 (Motor) and 1 W10359269 (Shaft rh) and 1 W10359270 (Shaft lh)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near The Woodlands, TX 77382
Osiel
Job Details: 03/22/2024
"ran diagnostics - heating element is not turning on. check under unit reattached left harness connection to heating element - ran diagnostics, working as normal"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near The Woodlands, TX 77382
Osiel
Job Details: 03/22/2024
blower stuck not moving due to debris passing damper. Damper not completely closing uninstalled & reinstalled - cleared blower & adjusting damper allowing it to completely close
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Katy, TX 77494
levis
Job Details: 03/22/2024
Customer replaced the unit
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Webster, TX 77598
anthony
Job Details: 03/22/2024
Fixed loose connection at door latch harness all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, TX 77084
levis
Job Details: 03/22/2024
"Upon inspection, found the refrigerator freezer door installed wrong, couldn't correct it due to the holes being too close to the correct place, needs a new door. ; ordrng 1 LW10648583 (Freezer door)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS20
Near Houston, TX 77007
Damarcus
Job Details: 03/22/2024
Need-bake element and may need control too wont know until I look into it; ordrng 1 W11545804 (ELMNT-BAKE) and 1 W11261167 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Atascocita, TX 77346
leonard
Job Details: 03/22/2024
replaced rt.door hinge friction pad and checked operation. ck ok; used 1 WP8268961 (PAD) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details: 03/22/2024
Inspected and found obstruction in the airflow
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77098
Miguel
Job Details: 03/22/2024
clesed by customer.
We serviced a
WHIRLPOOL WASHER
Model WTW6700TU1
Near Missouri City, TX 77459
Edwin
Job Details: 03/22/2024
Parts needed are not available The basket no longer available closing out per third party billing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDGZ11
Near The Woodlands, TX 77382
Osiel
Job Details: 03/22/2024
refrigerate door seal not making complete contact with cabinet - use heat gun to relax & flex the seal allowing to make proper contact.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near La Marque, TX 77568
donnie
Job Details: 03/22/2024
Open circuit l2 black wire to terminal block. Repaired circuit. Operations are correct now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Texas City, TX 77591
donnie
Job Details: 03/22/2024
Replaced control board on microwave. Operations are correct now
We serviced a
WHIRLPOOL VENTHOOD
Model UXT41308DS2
Near Texas City, TX 77591
donnie
Job Details: 03/22/2024
Builder exchanging unit. No parts ordered .
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ5
Near Texas City, TX 77591
donnie
Job Details: 03/22/2024
Need oven igniter ; ordrng 1 Wp8054078 (Burner) and 1 W11162730 (Dsi) and 1 W11524031 (Igniter)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Texas City, TX 77591
donnie
Job Details: 03/22/2024
Different issue. Repaired open circuit to blue wire at drain pump
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Webster, TX 77598
anthony
Job Details: 03/22/2024
Replaced basket and drive system parts all ok no problems ; used 1 W10721967 (Gear case) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near League City, TX 77573
anthony
Job Details: 03/22/2024
Replaced shorted controls and pump all ok no problems ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77078
Gary L
Job Details: 03/22/2024
Found air leak in refrigerator door gasket and freezer control set to lowest setting. Adjusted refrigerator door gasket and reset freezer control
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77022
Gary L
Job Details: 03/22/2024
Ordering parts ; ordrng 1 W11580057 (Compressor) and 1 W11546690 (Control) and 1 Wp2315549 (Evaporator fan motor) and 1 W11109499 (Drier) and 2 W11504447 (Coupler)s and 2 W11504433 (Coupler)s
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC1
Near Katy, TX 77494
levis
Job Details: 03/22/2024
"Tested the washer, got an error code, F0E3 for overload, put a heavy load, the unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Richmond, TX 77469
Russell
Job Details: 03/22/2024
unplugged unit from outlet. reset breaker/gfci. plugged unit into outlet. tripped imediately. removed control box in top of ref comp. found water in control box. found water coming out of harness plug in liner. called techline to report. this is a non-repairable issue. 7738739862
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Katy, TX 77493
Luis
Job Details: 03/22/2024
I replaced the panel and checked ok
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JB4
Near Katy, TX 77493
Luis
Job Details: 03/22/2024
"I arrived to the customer home, and he was really upset that I showed up with panels and not a cooktop, that he explained to everyone that his cooktop got broken, I asked him on how it had happened and customer didn't want to say anything, I called partner team to see if they will cover physical damage and they said no, so I refer the customer to contact customer service, and the notes will be attached to the file we already have"
We serviced a
WHIRLPOOL BEVERAGE CENTER
Model WUB35X24HZ02
Near Missouri City, TX 77459
Edwin
Job Details: 03/22/2024
Upon arrival I charge unit with refrigerant. Unit was already ready to charge. Unit is cooling no more noise. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, TX 77441
martin
Job Details: 03/22/2024
Inspected and found motor loose making noiseReadjusted and tested Working properly without noise
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ6
Near Katy, TX 77493
Luis
Job Details: 03/22/2024
"I replaced the panels and control, checked ok"
We serviced a
WHIRLPOOL MICROWAVE
Model KBHC109JSS0
Near Houston, TX 77057
jerrell
Job Details: 03/22/2024
Need to order; ordrng 1 WP4451009 (Spring) and 1 Wp4452396 (Door spring) and 1 WP4375020 (Capcitor) and 1 WP4375424 (MAGNETRON) and 1 WPW10687786 (Diode) and 1 WP4375286 (Transformer 250.00)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, TX 77068
Gary L
Job Details: 03/22/2024
Customer says she smells gas when oven is in use. adjusted air and gas mixture and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, TX 77068
Gary L
Job Details: 03/22/2024
Ordering parts; ordrng 1 W11613479 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Houston, TX 77080
Gary L
Job Details: 03/22/2024
Unit needs ice maker w10908391 customer to purchase ice maker
We serviced a
AMANA RANGE
Model AGR4230BAW2
Near Houston, TX 77016
Gary L
Job Details: 03/22/2024
Customer claim burner clicks at times when not in use. Found unit working fine at present time. Checked voltage for proper polarity. Adjusted electrode switches. Checked operation
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rosenberg, TX 77469
Russell
Job Details: 03/22/2024
"USED 279838, AND W10900067. ELEMENT, AND TCO FROM STOCK. replaced element, hi-limit and t-stat . unit tested ok. advised cust of vent blockage. advised to not use until vent issue resolved.; used 1 279838 (ELEMENT), and 1 W10900067 (CUTOFF-TML) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Pasadena, TX 77502
Derrick
Job Details: 03/22/2024
Order parts ; ordrng 1 W10464673 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77047
Derrick
Job Details: 03/22/2024
Replace defective cam unit is no longer make noises
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB
Near Houston, TX 77047
Derrick
Job Details: 03/22/2024
Order parts ; ordrng 1 W11666003 (Eletrode)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77047
Derrick
Job Details: 03/22/2024
Order parts ; ordrng 1 W10596395 (Cabinet)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77021
Derrick
Job Details: 03/22/2024
Replace control heater and thermistor unit is OK
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77023
Derrick
Job Details: 03/22/2024
Replace defective module spark unit is now working
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77012
Derrick
Job Details: 03/22/2024
Order parts ; ordrng 1 W11675700 (Ecoder) and 1 W11626074 (Control) and 1 W11675701 (Control) and 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77084
Jordan
Job Details: 03/22/2024
"Ordering suspension rods (W11396716), control board (W11513246), and lower harness (W11643701) for unit not spinning properly. ; ordrng 1 W11396716 (Suspension) and 1 W11513246 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Houston, TX 77084
Jordan
Job Details: 03/22/2024
Washer not locking due to broken lid strike. Ordering part replacement (W11457841).; ordrng 1 W11457841 (Lid strike)
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Houston, TX 77077
Jordan
Job Details: 03/22/2024
Installed new blower (W11598119) and deflector (W10904163) for unit with burn smells once preheat is entered. All operations are proper. Job complete.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HBS01
Near Cypress, TX 77429
dadrick
Job Details: 03/22/2024
Checked unit advised customer to replace water filter
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Houston, TX 77095
dadrick
Job Details: 03/22/2024
Checked unit adjusted gasket unit tested properly
We serviced a
MAYTAG WASHER
Model MVW7230HW2
Near Houston, TX 77066
Gary L
Job Details: 03/22/2024
Found strike broken. Removed and replaced strike and door latch. Checked operation
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ
Near Missouri City, TX 77459
Edwin
Job Details: 03/22/2024
Upon arrival I ran unit took different temperatures did calibration. Unit was15 degrees off average was 369.1. After calibration unit average is 354.1 unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Katy, TX 77450
Luis
Job Details: 03/22/2024
"The customer wanted me to help her replaced the filter because she didn't know how, I replaced it for her and checked ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Katy, TX 77449
Luis
Job Details: 03/22/2024
"I replaced the basket, washplate and agitator, checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Houston, TX 77058
David
Job Details: 03/22/2024
Replace both gasket and valve. Jump start ice maker and test unit. No codes are stored on this unit and OBD checks were passed
We serviced a
WHIRLPOOL MICROWAVE
Model MT9160XEQ-0
Near Sugar Land, TX 77479
roosevelt
Job Details: 03/22/2024
checked and unit was working and for this unit controls and panel is nla for this unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
roosevelt
Job Details: 03/22/2024
checkedc and found that spray arm on heater
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
roosevelt
Job Details: 03/22/2024
checked and recalbrated washer and all opperation worked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Arcola, TX 77583
roosevelt
Job Details: 03/22/2024
checked and didnt find any problems with unit. unit worked and customer is not using and rinse aid
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Bellaire, TX 77401
derrick
Job Details: 03/22/2024
Do not order until approved by consumer. TPSS would not give concession; ordrng 1 W11672685 (Transformer)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 03/22/2024
replaced bad cam; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, TX 77583
derrick
Job Details: 03/22/2024
Replaced shorted control and pump and checked operation ok
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Houston, TX 77065
dadrick
Job Details: 03/22/2024
Replace part unit tested properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Spring, TX 77382
John
Job Details: 03/22/2024
checked unit out unit had petrap cloged made unit right unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Spring, TX 77382
John
Job Details: 03/22/2024
checked unit out cust hearng warning tag floping around made unit right unit checked out
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77076
Gary L
Job Details: 03/22/2024
Found knob broken as well as timer shaft. Removed and replaced timer and knob. Checked operation
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Houston, TX 77088
Gary L
Job Details: 03/22/2024
Ordering parts ; ordrng 1 Wpw10209656 (Electrode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rosharon, TX 77583
roosevelt
Job Details: 03/22/2024
replaced broken ice maker; used 1 W10873791 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Houston, TX 77055
Damarcus
Job Details: 03/21/2024
Customer council service
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near La Porte, TX 77571
Derrick
Job Details: 03/21/2024
Check unit and defrosted reservoir. Unit is now dispensing water and adjusted temperatures. Unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77062
David
Job Details: 03/21/2024
Found unit with a cracked ice tray and the plastic is getting into the ice. Order ice maker; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Tomball, TX 77375
gary
Job Details: 03/21/2024
"Ordering replacement fill valve and Icemaker, pending further action ; ordrng 1 W11579561 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, TX 77357
leonard
Job Details: 03/21/2024
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 03/21/2024
adjusted freezer door switch for proper operation and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Friendswood, TX 77546
Corey
Job Details: 03/21/2024
"Checked unit, performed function test, adjusted Icemaker harness, all functions normal, no leaks at time of testing"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Friendswood, TX 77546
Corey
Job Details: 03/21/2024
"Replaced severed wiring harness, all functions normal, nor leaks at time of testing"
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Friendswood, TX 77546
Corey
Job Details: 03/21/2024
"Please submit for parts research, part provided did not match previous part. Inner door glass was flat in new part, while old part had bowl shaped glass; ordrng 1 W11465962 (Inner door assembly)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Pearland, TX 77581
Corey
Job Details: 03/21/2024
"Replaced shorted control board, all functions normal, assisted by tech CJ"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, TX 77075
Corey
Job Details: 03/21/2024
Order vertical mullion heater; ordrng 1 W10806457 (Mullion)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Tomball, TX 77375
gary
Job Details: 03/21/2024
"Ran diagnostics, ordering replacement drain pump and fill valve. Full quote to be given on next visit prior to repair ; ordrng 1 W10897719 (Valve) and 1 1901A (Pump)"
We serviced a
WHIRLPOOL RANGE
Model JDRP748HL01
Near Houston, TX 77024
Louis R
Job Details: 03/21/2024
Adjusted hinges on big door.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Galveston, TX 77554
donnie
Job Details: 03/21/2024
"Parts are warranty , need comp and evap; ordrng 1 Wpw10507886 (Comp) and 1 W11256565 (Evap) and 1 Wpw10233569 (Discharge tube)"
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4EB01
Near Humble, TX 77338
leonard
Job Details: 03/21/2024
checked oven temperture and operation and recalibrated control 10 degrees cooler. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details: 03/21/2024
order parts 2wgt; ordrng 1 W11650662 (defrost heater) and 1 W11558182 (control board) and 1 WPW10384183 (thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Richmond, TX 77407
raul
Job Details: 03/21/2024
Will need control board and pump and motor ; ordrng 1 W11629911 (Control) and 1 W11416362 (Pump and motor)