We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Houston, Texas 77076
Gary L
Job Details:
09/29/2023
Removed and replaced vent control and control board. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, Texas 77073
Gary L
Job Details:
09/29/2023
Unit seems fine. Customer states water pools on freezer door periodically and now bugs are getting into freezer. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Spring, Texas 77373
Gary L
Job Details:
09/29/2023
Found plate under ice maker container bowed up. Removed and replaced plate. Checked operation
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Pinehurst, Texas 77362
gary
Job Details:
09/29/2023
"Ran diagnostics, replaced holder assembly for element in microwave liner. All functions checked ok at this time"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA
Near Houston, Texas 77024
jerrell
Job Details:
09/29/2023
Need to order; ordrng 1 WPW10605286 (COMPRESSOR) and 1 WPW10218037 (EVAPORATOR) and 2 W10843121 (Drier tube)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Houston, Texas 77044
donnie
Job Details:
09/29/2023
"Unit is not washing, need wash motor; ordrng 1 W11665769 (Motor/sump) and 1 W11305308 (Board)"
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDB16
Near Houston, Texas 77069
Osiel
Job Details:
09/29/2023
gave customer quote for a replacement icemaker ; ordrng 1 wpw10277448 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spring, Texas 77379
Osiel
Job Details:
09/29/2023
unit needs replacement user interface & control board - will wait for customer approval ; ordrng 1 w11330971 (User Interface Assembly) and 1 w10804160 (LED power supply) and 1 wpw10624574 (Control Elec power supply) and 13 wpw10675033 (Control Board)s
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spring, Texas 77388
Osiel
Job Details:
09/29/2023
hot & cold water line in wrong locations
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Humble, Texas 77346
leonard
Job Details:
09/29/2023
replaced shorted led module and ice bin is full of ice and checked all tempertures and operations. ck ok; used 1 W11602886 (MODULE) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Humble, Texas 77396
donnie
Job Details:
09/29/2023
"Door was not closing completely, repaired door. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Spring, Texas 77389
Osiel
Job Details:
09/29/2023
Start-DEV was not completely connected not allowing the compressor to turn on
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Humble, Texas 77346
leonard
Job Details:
09/29/2023
replaced broken drive belt and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spring, Texas 77386
donnie
Job Details:
09/29/2023
Repaired kinked water supply line to washer cold water inlet. Ran diagnostics operation are correct now.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spring, Texas 77386
donnie
Job Details:
09/29/2023
"Unit very noisy, removed object from between tub and front. Operations are correct now"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Houston, Texas 77339
donnie
Job Details:
09/29/2023
Helped LV repair refrigerator
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Missouri City, Texas 77459
roosevelt
Job Details:
09/29/2023
checked and reconnected fill valve and all function ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Texas City, Texas 77590
angel
Job Details:
09/29/2023
Found timer wire disconnected at timer reconnected all ok
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near San Leon, Texas 77539
angel
Job Details:
09/29/2023
Customer was offered a buy out and the accepted it per AIG
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Richmond, Texas 77406
martin
Job Details:
09/29/2023
"Needs control board,drain pump,harness,lid lock ; ordrng 1 W11394572 (Lid lock) and 1 W11556728 (Control board) and 1 W11399437 (Drain pump) and 1 W11591637 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Pinehurst, Texas 77362
gary
Job Details:
09/29/2023
Closing ticket
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, Texas 77084
jerrell
Job Details:
09/29/2023
Ran diagnostics reset controls all test normal.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, Texas 77057
jerrell
Job Details:
09/29/2023
Customer refused service per office tech to close ticket for diagnostic.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Spring, Texas 77389
Osiel
Job Details:
09/29/2023
customer was not using rinse aid to help dry time
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDM11
Near Houston, Texas 77339
donnie
Job Details:
09/29/2023
Helped LV repair refrigerator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS3155DHM08
Near Spring, Texas 77389
Gary L
Job Details:
09/29/2023
Customer says water is still dripping. Advised customer to change filter.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, Texas 77355
Josue
Job Details:
09/29/2023
Replaced part. All operations are correct now. Customer approved.; used 1 W11399437 (Drain pump) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, Texas 77355
gary
Job Details:
09/28/2023
Replaced latch and main control assembly in unit. Documented issue with tech line. All functions checked ok at this time ; used 1 W11513246 (Control) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, Texas 77459
roosevelt
Job Details:
09/28/2023
replaced bad pump and motor
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS00
Near Houston, Texas 77007
Louis R
Job Details:
09/28/2023
Found bad UI; ordrng 1 W10887855 (UI)
We serviced a
JENN-AIR RANGE
Model JDRP548HL
Near Houston, Texas 77007
Louis R
Job Details:
09/28/2023
Found broken clip; ordrng 2 W11318207 (Clip)s
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77024
Louis R
Job Details:
09/28/2023
Order parts; ordrng 1 Wp694089 (Wheel) and 1 Wpw10117655 (Start relay) and 1 Wpw10185982 (Timer)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Houston, Texas 77027
Louis R
Job Details:
09/28/2023
SR# 7737436628 residential unit being used for commercial purposes
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, Texas 77004
Louis R
Job Details:
09/28/2023
Found bad wheel & motor; ordrng 1 279827 (Motor) and 1 Wp691366 (Idler) and 1 W11117429 (Lint chute) and 1 Wp694089 (Wheel) and 1 Wp8577230 (Housing) and 1 W11415783 (Seal) and 1 W11233063 (Shield)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, Texas 77022
Louis R
Job Details:
09/28/2023
"Replaced bad evaporator harness, fan and control"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Katy, Texas 77494
martin
Job Details:
09/28/2023
Called to give time window and customer refused repair He said he found a better solution than whirlpool solution. Called tech support to document SR#7736466577Closing out for trip
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Katy, Texas 77494
raul
Job Details:
09/28/2023
Didn't need 2nd man due to customer not wanting repair. MY documented.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Bellaire, Texas 77401
Clayton
Job Details:
09/28/2023
replaced broken weels
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Channelview, Texas 77530
ricky
Job Details:
09/28/2023
found unit working as desighned per cust
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB1
Near Texas City, Texas 77510
angel
Job Details:
09/28/2023
Replaced shorted control all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Galveston, Texas 77551
angel
Job Details:
09/28/2023
Adjusted shelf to align with inner liner all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Galveston, Texas 77551
angel
Job Details:
09/28/2023
Ran vent test 3 times and unit failed customer will need to have vent cleaned professionally
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Dickinson, Texas 77539
angel
Job Details:
09/28/2023
Sr 7737435515 sr 7737315656 customer will need to show PoP before repair is made the unit is a 2021 model
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, Texas 77013
ricky
Job Details:
09/28/2023
"restricted house vent, unit ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, Texas 77012
ricky
Job Details:
09/28/2023
"found and ran diag, reset cnts and cycled"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Houston, Texas 77051
ricky
Job Details:
09/28/2023
found and resecured door seal using adhesive; used 1 482338 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fresno, Texas 77545
roosevelt
Job Details:
09/28/2023
replaced parts
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, Texas 77459
roosevelt
Job Details:
09/28/2023
replaced bad pump and motor
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, Texas 77545
roosevelt
Job Details:
09/28/2023
replaced bad harness
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Richmond, Texas 77406
martin
Job Details:
09/28/2023
Replaced drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Fulshear, Texas 77441
martin
Job Details:
09/28/2023
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pattison, Texas 77423
martin
Job Details:
09/28/2023
Found machine stuck on long drain and full of water inside drumRemoved water and checked drain pump. Pump is working properly. Harness connection at the DP wire was almost broken off. Repaired wire connection and water began to now drain. Afterwards tried to run cycle and now system message was saying close Lid Sent customer quote for harness and Lid lock
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW07
Near Houston, Texas 77068
Gary L
Job Details:
09/28/2023
Assisted tech in repairing refrigerator
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, Texas 77073
donnie
Job Details:
09/28/2023
"Returning parts, per tech line Nate ref number 7737437739 unit doesnt use a smart valve with a sensor to control water inlet temperature. Unit sweats on the console from steam during clean cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Sugar Land, Texas 77479
derrick
Job Details:
09/28/2023
Per tech line unit is operating normal and theres nothing that can be done to increase the amount of chilled water that comes out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Fresno, Texas 77545
derrick
Job Details:
09/28/2023
Replaced filter for consumer and checked operation ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Houston, Texas 77025
Clayton
Job Details:
09/28/2023
replaced clutch and slider
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Houston, Texas 77098
Clayton
Job Details:
09/28/2023
part to be order; ordrng 1 w11364931 and 1 WP697772VP (wheel blow)
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Houston, Texas 77019
Clayton
Job Details:
09/28/2023
order parts; ordrng 1 W10464534 (cntrl-elec) and 1 W10876298 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77019
Clayton
Job Details:
09/28/2023
replaced restricted drier and recharged the uint
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, Texas 77004
Clayton
Job Details:
09/28/2023
replaced shorted control
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Tomball, Texas 77375
gary
Job Details:
09/28/2023
Ran diagnostics ordering replacement control and latch assembly ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W10883049 (Latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Houston, Texas 77070
Gary L
Job Details:
09/28/2023
Assisted tech in repairing refrigerator
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Manvel, Texas 77578
chris
Job Details:
09/28/2023
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Manvel, Texas 77578
chris
Job Details:
09/28/2023
Replaced faulty control and user interface. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Houston, Texas 77064
Gary L
Job Details:
09/28/2023
DC ordering part ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Dickinson, Texas 77539
angel
Job Details:
09/28/2023
Recharged unit and retested all ok compressor came on and started exchanging heat
We serviced a
WHIRLPOOL1299] RANGE
Model WFE320M0JS3
Near Houston, Texas 77007
Louis R
Job Details:
09/28/2023
Replaced bad panel
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, Texas 77354
gary
Job Details:
09/28/2023
"Ran diagnostics, ordering replacement basket per service pointer. Pending further action ; ordrng 1 W11172199 (Basket)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, Texas 77382
Josue
Job Details:
09/28/2023
DO helped uninstall and reinstalled unit for repairs. All operations are correct now. Customer approved.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, Texas 77382
Josue
Job Details:
09/28/2023
Replaced parts. All operations are correct now. Customer to monitor unit and to contact whirlpool if further issues.. SR# 7737292347
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, Texas 77382
donnie
Job Details:
09/28/2023
Helped KD pull wall microwave and repair.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Houston, Texas 77041
jerrell
Job Details:
09/28/2023
Need to order ; ordrng 1 W11449263 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, Texas 77024
jerrell
Job Details:
09/28/2023
Need to call tech line possible harness issue; saved tckt
We serviced a
AMANA DRYER
Model NED5800HW1
Near Magnolia, Texas 77354
Josue
Job Details:
09/28/2023
Unit is working as designed. Called techline and sent video.. spoke to Austin.. SR# 7737433638.. they confirmed this is all normal sounds.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Magnolia, Texas 77354
Josue
Job Details:
09/28/2023
Replaced part. Unit still not working. Spoke to Austin techline.. SR# 7737433469 SAME PARTS FAILUREThree wgt; ordrng 1 W11598119 (Blower) and 1 W11600370 (Ui console asy Stainless) and 1 W11261167 (ACM)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Rosharon, Texas 77583
derrick
Job Details:
09/28/2023
Replaced evaporator and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, Texas 77583
derrick
Job Details:
09/28/2023
Issue is not the dryer. Consumer has damaged receptacle and power cord
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cypress, Texas 77433
Josue
Job Details:
09/28/2023
Exhaust heat circulation. Unit is working as designed. Customer aware this is all normal and to contact whirlpool if further questioning on unit design specs.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, Texas 77355
Josue
Job Details:
09/28/2023
Replaced part. Ran tests. All operations are correct now. Customer to monitor unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Rosharon, Texas 77583
derrick
Job Details:
09/28/2023
No problem found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Tomball, Texas 77375
gary
Job Details:
09/28/2023
"Replaced main control and thermostat assembly in unit, received incorrect color handle will need to re order ; ordrng 1 W10837029 (Handle)"
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
09/28/2023
per tech line bad harness needs replacing sr# is 7737434691
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, Texas 77583
derrick
Job Details:
09/28/2023
Repaired loose door latch and checked operation ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Sugar Land, Texas 77498
roosevelt
Job Details:
09/28/2023
checked and found that valve was off turned water back on and all function ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE
Near Sugar Land, Texas 77478
roosevelt
Job Details:
09/28/2023
wrong hinge; ordrng 2 WPW10121046 (etension)s
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
09/28/2023
bad evap. harnes; ordrng 1 W11087438 (motor-evap)
We serviced a
WHIRLPOOL FREEZER
Model MZF34X20DW
Near Missouri City, Texas 77489
roosevelt
Job Details:
09/28/2023
checked and unit was working as designed and frezing food
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, Texas 77375
gary
Job Details:
09/28/2023
Replaced complete evaporator Hoover assembly for fresh food section. Customer advised on monitoring temps moving forward. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near South Houston, Texas 77587
ricky
Job Details:
09/28/2023
needs cnt est declined
We serviced a
KITCHENAID RANGE
Model WFG505M0MB0
Near Pasadena, Texas 77502
ricky
Job Details:
09/28/2023
n
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Pasadena, Texas 77503
ricky
Job Details:
09/28/2023
found and replaced worn parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Pasadena, Texas 77503
ricky
Job Details:
09/28/2023
needs cnts; ordrng 1 w11131369 and 1 w11491730 and 1 w11563997
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Stafford, Texas 77477
roosevelt
Job Details:
09/28/2023
bad suspension dl auth# is w18sdr1xpl1.5; ordrng 1 W10780045 (suspension)
We serviced a
KITCHEN AID WARMING DRAWER
Model KOWT100ESS00
Near Spring, Texas 77386
donnie
Job Details:
09/28/2023
Unit dead. Pulled warming drawer out of wall. Power cord is not connected in cabinet because there is no electrical outlet to plug the drawer into. Customer is calling builder
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Spring, Texas 77386
donnie
Job Details:
09/28/2023
"Door hinges bent, repaired door hinges. Operations are correct now"
We serviced a
JENN-AIR OVEN
Model JJW3830IM00
Near Houston, Texas 77094
jerrell
Job Details:
09/28/2023
Need to order; ordrng 2 W11248652 (Blower)s
We serviced a
WHIRLPOOL ICEMAKER
Model KUIC15NRTS0
Near Houston, Texas 77079
jerrell
Job Details:
09/28/2023
Need to order; ordrng 1 WP2313637 (Grid cutter) and 1 WPW10217917 (VALVE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Conroe, Texas 77384
james
Job Details:
09/28/2023
Checked unit and adjusted and reattached bail arm. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Montgomery, Texas 77356
james
Job Details:
09/28/2023
Do not order parts at this time Customer will call office if repaires are wanted; ordrng 1 W11170319 (cntrl-elec)