We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
installed slider and agitator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
"rattle noise - found loose harness clip, tighten back up - no noise"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
replaced gearcase and basket hub
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ0
Near Spring, Texas 77388
Osiel
Job Details:
12/05/2023
need icemaker replacement ; ordrng 1 w10873791 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Spring, Texas 77389
Osiel
Job Details:
12/05/2023
"control box, harness & thermistor ; ordrng 1 w11594670 (Control Box) and 1 wpw10384183 (Thermistor) and 1 wp2315539 (motor evap) and 1 w11618502 (harns-wire)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, Texas 77016
Gary L
Job Details:
12/05/2023
Customer canceled at the door. Claim unit started working. Checked operation and function
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS
Near Katy, Texas 77493
martin
Job Details:
12/05/2023
Inspected DW and found standing water. Ran diagnostics and everything is working as designed Customer recently had water filter added to sink faucet and around that time is when he started to experience issuesAdvice to monitor if issues continue to have company double check drain hoses and or their plumbing and ensure its not back flowing back into DW
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, Texas 77057
jerrell
Job Details:
12/05/2023
Installed suspension ran test all operations normal
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
"Needs control panel, thermostat and probe sensor ; ordrng 1 W11600370 (Control panel) and 1 WP4449751 (Thermostat) and 1 W11598120 (Sensor)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, Texas 77080
Gary L
Job Details:
12/05/2023
Found loose connection at motor relay. Reconnected red wire at motor relay. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, Texas 77080
Gary L
Job Details:
12/05/2023
Found faulty motor. Removed and replaced motor and sump assembly. Checked operation
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC0FS1
Near Houston, Texas 77063
jerrell
Job Details:
12/05/2023
Reinstalled blower motor ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60HXSS4
Near Houston, Texas 77024
jerrell
Job Details:
12/05/2023
Need to order; ordrng 1 W11175771 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, Texas 77077
angel
Job Details:
12/05/2023
Spoke with tech-line and they said the is not repairable and the customer would need to contact customer service for the next step. Photos and product issue have been submitted and whirlpool will not need to contact service moving forward on product sr number 7737950066
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, Texas 77002
Louis R
Job Details:
12/05/2023
Replaced icemaker
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Richmond, Texas 77406
raul
Job Details:
12/05/2023
Trip and diagnostic
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, Texas 77357
leonard
Job Details:
12/05/2023
adjusted simmer flames on rt. and left front burners and checked all other operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, Texas 77494
raul
Job Details:
12/05/2023
Customer mention discoloration by heat vent I explained to her that's normal because of heater. I then checked air flow and explained to customer not to pack it too much cause it will have clothes rubbing against heat vent. Unit is working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
Inspected and found debris on turn motor Cleaned and retested Noises went away Advised customer to maintain clean going forward
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fulshear, Texas 77441
martin
Job Details:
12/05/2023
Ran diagnostics no codes found Per customer admission shaking during small loads Customer thought machine had a anti tip support bracket Advised to read use care manual and to monitor loads and and pause and adjust accordingly Machine is working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, Texas 77494
raul
Job Details:
12/05/2023
I checked dishwasher and e everything is fineWorking as designed I did explain to customer how to properly use rinse aid.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Houston, Texas 77070
Osiel
Job Details:
12/05/2023
need control board ; ordrng 1 w11179310 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAWZ0
Near Houston, Texas 77002
Louis R
Job Details:
12/05/2023
Fixed pinched wire to control
We serviced a
MAYTAG WASHER
Model MED7230HW3
Near Houston, Texas 77080
Gary L
Job Details:
12/05/2023
Found off balanced error code stored in control. Ran diagnostic test and unit tested fine. Ran recalibration
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Atascocita, Texas 77346
leonard
Job Details:
12/05/2023
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT73OHAMZ0
Near Houston, Texas 77063
jerrell
Job Details:
12/05/2023
Reinstalled loose connection to the element ran test all operations normal.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS0
Near Fulshear, Texas 77441
martin
Job Details:
12/04/2023
Inspected MW and heating and venting as designed Customer complaint is that smoke alarms go off while cooking on cooktop Called tech support to document SR#7737934991Unit is working as designed Customer will need to get with builder as to why the smoke alarms are so sensitive Per customer admission this is the 2nd MW installed with same complaints.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/04/2023
replaced broken housing
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Santa Fe, Texas 77510
donnie
Job Details:
12/04/2023
Need same parts ; ordrng 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10815700 (Stator) and 1 W10754448 (Clutch)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Hockley, Texas 77447
gary
Job Details:
12/04/2023
Call canceled at door.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Texas City, Texas 77568
angel
Job Details:
12/04/2023
Replaced faulty pump and motor assembly all ok no problems
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Texas City, Texas 77590
angel
Job Details:
12/04/2023
Replaced faulty controls and valve all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS2
Near Humble, Texas 77346
leonard
Job Details:
12/04/2023
need 2man 2wgt with Kayla 1st stop 7;30 r/s for Friday 12/8. left part with customer;
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near League City, Texas 77573
donnie
Job Details:
12/04/2023
Wrong color ui; ordrng 1 W11600651 (Ui) and 1 W11448962 (Board)
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Houston, Texas 77080
Gary L
Job Details:
12/04/2023
Customer complaining that elements are not heating properly. Test operation and function. Replaced right rear and right front elements. Unit is working as designed
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, Texas 77080
Gary L
Job Details:
12/04/2023
Found faulty water valve. Removed and replaced water valve assembly and checked operation
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Houston, Texas 77088
Gary L
Job Details:
12/04/2023
Found obstruction in drain pump and faulty lid latch. Removed and replaced lid lock and strike. Removed obstruction from drain pump and checked operation
We serviced a
JENNAIR MICROWAVE
Model JMW3430WS02
Near Friendswood, Texas 77546
chris
Job Details:
12/04/2023
Replaced faulty user interface and control. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Katy, Texas 77494
raul
Job Details:
12/04/2023
Replaced compressor and Evaporator
We serviced a
WHIRLPOOL DRYER
Model MED3500FW0
Near Houston, Texas 77024
jerrell
Job Details:
12/04/2023
Installed motor and wheel ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Hockley, Texas 77447
gary
Job Details:
12/04/2023
"Ran diagnostics, ordering replacement burner assembly ; ordrng 1 W11475513 (Burner)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, Texas 77447
gary
Job Details:
12/04/2023
Replaced complete basket assembly per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED6605MC0
Near Hockley, Texas 77447
gary
Job Details:
12/04/2023
Replaced complete housing with moisture sensors. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Magnolia, Texas 77355
gary
Job Details:
12/04/2023
"Ran diagnostics, corrected issues with temp settings and customer advised on monitoring. Checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Montgomery, Texas 77316
gary
Job Details:
12/04/2023
"Ran diagnostics, replaced actuator assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model KDRS483VSS04
Near Tomball, Texas 77375
gary
Job Details:
12/04/2023
Replaced complete keeypad and interface assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Tomball, Texas 77375
gary
Job Details:
12/04/2023
"Ran diagnostics, removed restriction from drain and reset controls. All functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Tomball, Texas 77377
gary
Job Details:
12/04/2023
"Ran diagnostics, ordering replacement rotor and clutch assembly ; ordrng 1 W10754448 (Clutch) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Hockley, Texas 77447
gary
Job Details:
12/04/2023
Replaced main control and igniter assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Katy, Texas 77493
martin
Job Details:
12/04/2023
Replaced control boardTested and working properly now
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL1
Near Conroe, Texas 77384
james
Job Details:
12/04/2023
Checked unit and replaced misformed door gasket due to part failure. Gasket has a misformed area see attached picture. Ran auto test cycle and unit checks ok and no leaks detected.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, Texas 77080
jerrell
Job Details:
12/04/2023
Installed listed parts all operations normal.
We serviced a
JENNAIR RANGE
Model JGRP548HL01
Near Houston, Texas 77018
Louis R
Job Details:
12/04/2023
Part damaged; ordrng 1 W11289593 (Panel)
We serviced a
JENNAIR MICROWAVE
Model JMC2430DP01
Near Houston, Texas 77024
Louis R
Job Details:
12/04/2023
Replaced bad UI
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bellaire, Texas 77401
Louis R
Job Details:
12/04/2023
Customer is using a residential unit for commercial use. Warranty is voided.
We serviced a
KITCHENAID DISHWASHER
Model KRFF507HPS3
Near Houston, Texas 77096
Louis R
Job Details:
12/04/2023
Found broken ice maker.; ordrng 1 W11658802 (Ice maker)
We serviced a
KITCHENAID OVEN
Model KEBS207SSS04
Near Houston, Texas 77019
Louis R
Job Details:
12/04/2023
Found busted broil element. Provided quote.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Houston, Texas 77098
Louis R
Job Details:
12/04/2023
Ran diagnostics. Fixed filter housing.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS03
Near Houston, Texas 77006
Louis R
Job Details:
12/04/2023
Replaced bad tracks.
We serviced a
WHIRLPOOL DRYER
Model WED56LHW2
Near Houston, Texas 77002
Louis R
Job Details:
12/04/2023
Found bad control.; ordrng 1 W11565024 (Control) and 1 W11378949 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near La Marque, Texas 77568
donnie
Job Details:
12/04/2023
"Replaced boards, comp. Drier and thermistor. Evacuated system, charged unit. Operations are correct now ; used 1 W10384183 (Thermistor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, Texas 77079
jerrell
Job Details:
12/04/2023
Installed leds ran test all operations normal
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Magnolia, Texas 77354
Josue
Job Details:
12/04/2023
Repaired washer. Ran calibration. Ran diagnostics. All operations are correct now. Returning parts not used. Customer approved.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Arcola, Texas 77583
chris
Job Details:
12/04/2023
Replaced faulty user interface. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Conroe, Texas 77304
Josue
Job Details:
12/04/2023
Repaired burner heads and caps. All operations are correct now. Customer aware of functions.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Conroe, Texas 77304
Josue
Job Details:
12/04/2023
Error F0E9. Unplug unit and plug back in. Unit rebooted after code cleared. Ran ops. All operations are correct now. Customer aware of functions and how to properly load. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Conroe, Texas 77304
Josue
Job Details:
12/04/2023
Ordering part.; ordrng 1 W11557001 (Ice maker asy)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Conroe, Texas 77302
james
Job Details:
12/04/2023
Do not order parts at this time. Customer will call office if repairs are wanted.; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Conroe, Texas 77304
Josue
Job Details:
12/04/2023
Evaporator has frost pattern and goes into defrost mode as normal. Could not duplicate issue. Customer aware unit is working as designed.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Conroe, Texas 77384
james
Job Details:
12/04/2023
Order parts reschedule with customer; ordrng 1 W11505430 (PANEL)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Conroe, Texas 77301
james
Job Details:
12/04/2023
Order parts reschedule with customert; ordrng 1 W11548749 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
derrick
Job Details:
12/04/2023
Replaced shorted ice maker and checked ok; used 1 W11546935 (Ice maker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, Texas 77375
Josue
Job Details:
12/04/2023
"Sealed system repair needed. Three wgt, two tech with GC R600a; ordrng 1 W11546692 (Evaporator) and 1 W11635510 (Compressor) and 1 R600a"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Tomball, Texas 77375
Josue
Job Details:
12/04/2023
Replaced broken center igniter. Tested ops. All operations are correct now. I have videos and pictures.. unit working as designed.; used 1 W10852959 (Center igniter) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Tomball, Texas 77377
Josue
Job Details:
12/04/2023
"Shifter disengagement and basket. Gearcase leaking oil all over other parts attached. Gearcase shaft and agitator shaft stripped. Main drive asy and inner basket asy are under fiver year parts warranty.. all other not covered. Customer will contact whirlpool customer service for part and labor authorization. Customer paid service fee .Estimate: 149.95 service fee, 260 labor, 212.33 stator, 104.22 clutch, 33.21 slider, 109.08 rotor, 113.96 agitator."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Houston, Texas 77034
chris
Job Details:
12/04/2023
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Texas City, Texas 77590
angel
Job Details:
12/04/2023
Customer declined repair saying unit has started worked and will call back if issue returns
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/04/2023
replaced ba control
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/04/2023
checked and reset unit
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Katy, Texas 77493
martin
Job Details:
12/04/2023
Replaced parts list Tested and MW is no longer burning fuses and heating properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Sugar Land, Texas 77478
roosevelt
Job Details:
12/04/2023
broken end cap; ordrng 1 W10874836 (endcap)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/04/2023
bad panel; ordrng 1 w11029431
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, Texas 77479
roosevelt
Job Details:
12/04/2023
bad compressor and will need the r-600 kit; ordrng 1 W11109499 (drier-tube) and 1 w11574734 (compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
roosevelt
Job Details:
12/04/2023
replaced bad actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Fresno, Texas 77545
roosevelt
Job Details:
12/04/2023
replaced all parts
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, Texas 77459
roosevelt
Job Details:
12/04/2023
bad gearcase dl auth#; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL RANGE
Model JGRP548HL00
Near Sugar Land, Texas 77478
derrick
Job Details:
12/04/2023
Turning over to Jennaire. Control still didnt repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Sugar Land, Texas 77498
derrick
Job Details:
12/04/2023
Replaced door and hinge and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manvel, Texas 77578
chris
Job Details:
12/04/2023
Replaced faulty capacitor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, Texas 77346
leonard
Job Details:
12/04/2023
order part; ordrng 1 W11236851 (diffuser)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, Texas 77345
leonard
Job Details:
12/04/2023
replaced broken microwave broil element support and re-installed unit and checked operation. ck ok (customer had part)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Houston, Texas 77092
Gary L
Job Details:
12/04/2023
Found refrigerator working upon arrival. Customer removed power and restored power. Unit began to work. Advised customer of possible faulty board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Richmond, Texas 77406
raul
Job Details:
12/04/2023
Replaced compressor and Evaporator
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Porter, Texas 77365
leonard
Job Details:
12/04/2023
replaced broken drain pump and ran test cycle. test ok; used 1 W11396717 (WATER PUMP) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Houston, Texas 77063
jerrell
Job Details:
12/04/2023
Installed fan ran test all operations normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Dickinson, Texas 77539
donnie
Job Details:
12/04/2023
"Ran diagnostics, no error codes. Rebooted unit and ran cycle. Operations are correct"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS
Near Houston, Texas 77024
jerrell
Job Details:
12/04/2023
Need to order; ordrng 1 1901a (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Houston, Texas 77024
jerrell
Job Details:
12/04/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77096
Louis R
Job Details:
12/04/2023
AN ordering parts; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near League City, Texas 77573
donnie
Job Details:
12/04/2023
Replaced lid latch and strike. Operations are correct now