We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Tomball, TX 77377
gary
Job Details: 02/20/2024
Assisted Kayla D. With complete freezer door replacement all functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Houston, TX 77054
Louis R
Job Details: 02/20/2024
"Replaced bad heater, harness & control and fan"
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, TX 77025
Louis R
Job Details: 02/20/2024
Replaced LEDs
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Houston, TX 77025
Louis R
Job Details: 02/20/2024
F2E1 F3E3 F9E1 F8E6; ordrng 1 W11413407 (Valve assembly) and 1 W11419051 (Control) and 1 W11478525 (UI) and 1 W11568984 (Lower harness) and 1 W11396717 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Houston, TX 77023
ricky
Job Details: 02/20/2024
need valve; ordrng 1 w11570268
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77029
ricky
Job Details: 02/20/2024
found and replaced shorted sw
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77373
Osiel
Job Details: 02/20/2024
"replacing timer, thermal fix, thermal cutoff, door switch - ran test cycle - unit is operating as normal"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Katy, TX 77493
martin
Job Details: 02/20/2024
Replaced actuator with truck stock ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Katy, TX 77493
martin
Job Details: 02/20/2024
Provided customer with quote for replacing ice maker Customer approved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Katy, TX 77450
martin
Job Details: 02/20/2024
Customer complaint was the noise from damperWill order new one ; ordrng 1 WPW105994329 (Damper motor)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Katy, TX 77494
martin
Job Details: 02/20/2024
Adjusted dryer legs to minimize rattling Customer approved repair
We serviced a
JENNAIR BUILT-IN M/W
Model JMDFS30HL01
Near Fulshear, TX 77441
martin
Job Details: 02/20/2024
"Tested MW and found it not heatingWill order need magnetron.capacitor,thermostat and transformer There is also a service pointer regarding door latch ; ordrng 1 W11610132 (Transformer) and 1 W11646238 (Door latch kit)"
We serviced a
JENN-AIR OVEN
Model JJW3830LM00
Near Richmond, TX 77406
martin
Job Details: 02/20/2024
Assisted RY with 2nd man
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Richmond, TX 77407
raul
Job Details: 02/20/2024
Ran diagnostic and heater was not coming on.Unit will need heater harness. Gave customer a quote and he will think about continuing with repairs.
We serviced a
JENN-AIR OVEN
Model JJW3830LM00
Near Richmond, TX 77406
raul
Job Details: 02/20/2024
"After replacing control, thermostat still bottom over Light stays on. I called techline they suggested to replace harness and socket. SR 7738513960; ordrng 1 W11332799 (Main Harness) and 1 W11292252 (Side light) and 1 W11325525 (Top Light)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near League City, TX 77573
anthony
Job Details: 02/20/2024
"Needs parts and Need 2 x labor for rebuild; ordrng 1 W11130343 (Overlay) and 1 W11130239 (Housing) and 1 W10811957 (Basket) and 1 W11393685 (Gear case) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10752283 (Wash plate), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Friendswood, TX 77546
chris
Job Details: 02/20/2024
"Found faulty evaporator cover, heater and control part order ; ordrng 1 W11610999 (Evaporator cover) and 1 W11567407 (Heater) and 1 W11664342 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Friendswood, TX 77546
chris
Job Details: 02/20/2024
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Alvin, TX 77511
chris
Job Details: 02/20/2024
Replaced faulty lid latch. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Manvel, TX 77578
chris
Job Details: 02/20/2024
Found faulty control and user interface part order; ordrng 1 W11614514 (Control) and 1 W11478526 (User interface)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW
Near Manvel, TX 77578
chris
Job Details: 02/20/2024
Replaced faulty idler pulley and thermal fuse. Unit is now working as intended no leaks at this time ; used 1 W10909685 (Fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Webster, TX 77598
chris
Job Details: 02/20/2024
Found that tub ring was stuck under back panel. Removed tub ring and reinstalled correctly. Unit is working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Missouri City, TX 77459
roosevelt
Job Details: 02/20/2024
"will need a 2m2wt; ordrng 1 W10902814 (washplate) and 1 W10752719 (basket) and 1 w11219115 (tub) and 1 w11568797 (filter) and 1 WP8533928 (screw) and 1 W11130362 (suspension), used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Houston, TX 77025
Louis R
Job Details: 02/20/2024
Replaced bad drain pump.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Houston, TX 77024
Louis R
Job Details: 02/20/2024
Order parts; ordrng 2 W11373838 (Turntable)s
We serviced a
KITCHENAID FREEZER
Model KBBL306ESS01
Near Houston, TX 77024
Louis R
Job Details: 02/20/2024
Replaced LEDs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Montgomery, TX 77356
james
Job Details: 02/20/2024
Checked unit and replaced shorted icemaker. Unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Montgomery, TX 77356
james
Job Details: 02/20/2024
Checked unit and replaced shorted control panel. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Montgomery, TX 77356
james
Job Details: 02/20/2024
Checked unit and replaced misformedR fresh food door gasket and resealed. Unit checks ok.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Montgomery, TX 77356
james
Job Details: 02/20/2024
Checked unit and replaced open wire harness with evap thermistor. Unit checks ok in diagnostics.Ran test cycle and unit checks ok.This is a different issue than previous issue
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Seabrook, TX 77586
anthony
Job Details: 02/20/2024
3309 replaced shorted control all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near El Lago, TX 77586
anthony
Job Details: 02/20/2024
Ran diagnostics and unit defrost system has failed customer to defrost unit and monitor. They will call back if issue returns estimate for defrost system repair is 500-600 dollars
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Texas City, TX 77590
anthony
Job Details: 02/20/2024
Replaced faulty parts per tech-line and parts failure parts and labor are warranty
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Conroe, TX 77302
james
Job Details: 02/20/2024
Adjusted hinge assembly on unit in home closing for trip and diagnosis
We serviced a
JENNAIR RANGE
Model JDRP548HL00
Near Conroe, TX 77384
james
Job Details: 02/20/2024
Assisted Tech JP with repair
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Houston, TX 77073
Gary L
Job Details: 02/19/2024
Found control jammed. Removed power from unit. Restored power to unit and ran recalibration. Ran test cycle and unit works fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Houston, TX 77076
Gary L
Job Details: 02/19/2024
Found leak at drier. Removed and replaced drier. Recharged system and checked operation ; used 1 Wpw10143759 (Drier) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77076
Gary L
Job Details: 02/19/2024
Found auger motor frozen. Heated auger motor and cycled ice maker. Reset cold control and checked operation
We serviced a
WHIRLPOOL COOKTOP
Model KGCS166GSS10
Near Montgomery, TX 77316
gary
Job Details: 02/19/2024
Ran diagnostics quoting costumer for replacement harness (165.00 WP4456901 PENDING FURTHER ACTION)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Atascocita, TX 77346
leonard
Job Details: 02/19/2024
replaced shorted control panel and checked operations. ck ok
We serviced a
WHIRLPOOL OVEN
Model KEBS208SSS00
Near Montgomery, TX 77316
gary
Job Details: 02/19/2024
Ran diagnostics costumer advised with vent door top listed as NLA ( 8303936BL) Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Porter, TX 77365
leonard
Job Details: 02/19/2024
replaced faulty compressor and leaky evaporator and replaced filter drier and recharged system. ck ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77044
leonard
Job Details: 02/19/2024
replaced broken belt and checked operations. ck ok; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Montgomery, TX 77316
gary
Job Details: 02/19/2024
Ran diagnostics replaced main console unit all functions checked ok
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near The Woodlands, TX 77375
gary
Job Details: 02/19/2024
"Ran diagnostics replaced controls,thermal fix, blower assembly and consumer advised function unit. checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near League City, TX 77573
anthony
Job Details: 02/19/2024
Replaced faulty water system parts all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Richmond, TX 77406
raul
Job Details: 02/19/2024
Ran diagnostic and found error code f9e1 (Long Drain) I checked drain pump and line was not secured. I secured it and unit is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, TX 77406
raul
Job Details: 02/19/2024
Replaced control board and probe sensor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Fulshear, TX 77441
raul
Job Details: 02/19/2024
Assisted MY
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Spring, TX 77386
Osiel
Job Details: 02/19/2024
"I tested the cooktop for leaks before, during and after using cooktop. Every connecting point to the cooktop from home and burners no active leak - working as normal"
We serviced a
MAYTAG WASHER
Model MHW4300DC0
Near Spring, TX 77386
Osiel
Job Details: 02/19/2024
"Ran diagnostics - everything is operating as normal movement of the drum , water coming in & draining. F8E3 Overflow - customer is using non-high efficiency softener."
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Houston, TX 77085
derrick
Job Details: 02/19/2024
Consumer to purchase new unit. Do not order; ordrng 1 W11322883 (Acu)
We serviced a
JENN-AIR COOKTOP
Model JGD3536WS01
Near Houston, TX 77030
derrick
Job Details: 02/19/2024
Order parts per Mrs; ordrng 1 74007736 (Burner) and 1 74009553 (Base) and 1 WP7527P031 (Base) and 1 WP7527P002-60 (Base) and 1 WP7527P003-60 (Base) and 1 WP7527P004-60 (Base) and 10 Wp3368921 (Screws)s and 1 WPW10240990 (Filter)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Spring, TX 77386
Osiel
Job Details: 02/19/2024
You need needs replacement pump and motor. ; ordrng 1 W11613479 (Pump&Motor)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Humble, TX 77339
leonard
Job Details: 02/19/2024
order parts 2wgt; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel) and 1 W11618917 (control board) and 1 W11413567 (control panel)
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0MS0
Near Porter, TX 77365
leonard
Job Details: 02/19/2024
adjusted burner flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Dayton, TX 77535
ricky
Job Details: 02/19/2024
need cnts and harness; ordrng 1 w11391550 and 1 w11374900 and 1 w11259498 and 1 w11428994 and 1 w11335100
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, TX 77088
Gary L
Job Details: 02/19/2024
Found faulty control board. Removed and replaced control board. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Conroe, TX 77303
james
Job Details: 02/19/2024
Checked unit and replaced shorted diffuser. Unit checks ok in diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Spring, TX 77388
Osiel
Job Details: 02/19/2024
"Ran a diagnostics - Compressor, evap fan motor & damper control - unit working as design"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77373
Osiel
Job Details: 02/19/2024
Replace Bellow with new one - tested operations working as hormone
We serviced a
KITCHENAID M/W OTR
Model KMHC319ESS5
Near Houston, TX 77064
Osiel
Job Details: 02/19/2024
"Quoted customer for parts and labor to repair door, will wait for customers approval"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Pinehurst, TX 77362
gary
Job Details: 02/19/2024
Ran diagnostics ordering main drain and circulating pump; ordrng 1 W11542867 and 1 W11539855 (Pump)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77067
Osiel
Job Details: 02/19/2024
"Replace capacitor, magnetron, transformer, diode & fix-thrmst. Reinstalled and tested operations - unit is working as normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Tomball, TX 77375
kayla
Job Details: 02/19/2024
Ordering part. Two wgt; ordrng 1 WPW10479155 (Damper)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Arcola, TX 77583
derrick
Job Details: 02/19/2024
Replaced damaged lid and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Arcola, TX 77583
derrick
Job Details: 02/19/2024
Appears to have been a grease fire. Called in to safety
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tomball, TX 77377
gary
Job Details: 02/19/2024
"Ran diagnostics, replaced faulty valve assembly in unit. All functions checked ok"
We serviced a
MAYTAG MICROWAVE
Model MMW9730FZ04
Near Magnolia, TX 77354
gary
Job Details: 02/19/2024
Ran diagnostics replaced main console and control assembly all functions checked ok
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Magnolia, TX 77354
gary
Job Details: 02/19/2024
Ran diagnostics replaced damaged door cover in unit all functions checked ok
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Houston, TX 77060
Osiel
Job Details: 02/19/2024
Replace control board and capacitor run test cycle - operating as normal
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Magnolia, TX 77354
kayla
Job Details: 02/19/2024
Uninstalled and reinstalled gearcase and inner basket with hub asy for repairs. Recalibrated. Ran tests. All operations are correct now.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Tomball, TX 77377
kayla
Job Details: 02/19/2024
Replaced ui console asy. Ran tests. All operations are correct now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Friendswood, TX 77546
chris
Job Details: 02/19/2024
Per Nate at tech line unit was deemed as non repairable due to drain line being blocked. Tried to free up clogged with weed eater string per tech line last visit. Repair was unsuccessful 7738444164
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77019
Louis R
Job Details: 02/19/2024
Adjust wires at bottom of door.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77054
Louis R
Job Details: 02/19/2024
Found bad valve.; ordrng 1 W11210463 (Valve)
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Houston, TX 77025
Louis R
Job Details: 02/19/2024
Found bad fan & controls; ordrng 2 W11248652 (Blower)s and 1 W11620696 (Power max control) and 2 W11492275 (UI)s and 1 W11355250 (Expansion board)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Conroe, TX 77303
james
Job Details: 02/19/2024
order parts reschedule with customer; ordrng 1 W10838574 (gasket-dor)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Friendswood, TX 77546
chris
Job Details: 02/19/2024
Found faulty user interface. Part order User interface covered by parts warranty ; ordrng 1 W11093254 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Katy, TX 77450
martin
Job Details: 02/19/2024
Adjusted RH door to match the left sideCustomer thought the compressor noise was loud in his opinionInspected compressor and surrounding area and noises heard are normal operating noises Called tech support to document SR#7738505664
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS
Near Katy, TX 77450
martin
Job Details: 02/19/2024
Replaced both pans
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77494
martin
Job Details: 02/19/2024
Arrived at customer home to troubleshoot no cooling issue Customer right away informed me that the other tech had already tried to fix but was not successful. I asked if it was ASI our company she stated that it was not. I proceeded to open back cover to inspect compressor and thats when I immediately noticed that the sealed system had been pierced. Took picture and uploaded for documentation. Called tech support to document and to send them also the picture. Tech SR# 7738504300Called Trade partner to also document SR# 7738488932
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Richmond, TX 77406
martin
Job Details: 02/19/2024
Inspected washer and found Hot/Cold water supply crossed and not allowing for proper rinse cycle Corrected and retested Working properly now
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Richmond, TX 77406
martin
Job Details: 02/19/2024
Inspected filter and found it obstructed with lint from area rug that customer had washed Uploaded picture for documentation Removed obstruction and reset codes and ran diagnostics No more code and running properly
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Dayton, TX 77535
ricky
Job Details: 02/19/2024
found and replaced shorted sensor; used 1 w10181986 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Alvin, TX 77511
chris
Job Details: 02/19/2024
Found door gasket was not adjusted correctly. Adjusted door gasket. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Manvel, TX 77578
chris
Job Details: 02/19/2024
Found faulty user interface part order ; ordrng 1 W11478526 (User interface)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Manvel, TX 77578
chris
Job Details: 02/19/2024
Found loose connection at drain pump. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Houston, TX 77048
chris
Job Details: 02/19/2024
Assisted tech cd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Richmond, TX 77406
raul
Job Details: 02/19/2024
Replaced freezer door
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Dayton, TX 77535
ricky
Job Details: 02/19/2024
found and replaced shorted part; used 1 279816 from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Dayton, TX 77535
ricky
Job Details: 02/19/2024
needs vent; ordrng 1 w11184028 and 1 w11527847 and 1 w11025634
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Dayton, TX 77535
ricky
Job Details: 02/19/2024
found and replaced stalled part
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HB02
Near Houston, TX 77062
anthony
Job Details: 02/19/2024
Replaced shorted console all ok no problems
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Houston, TX 77059
anthony
Job Details: 02/19/2024
Sr 7738500200-tech line Sr 7738500567-customer service 1800-253-1301 Customer sending a photo to whirlpool
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Houston, TX 77062
anthony
Job Details: 02/19/2024
If issue returns unit will need new control and actuator and cap
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Fresno, TX 77545
roosevelt
Job Details: 02/19/2024
bad compressor dl auth# is w1adpx1nl1.5; ordrng 1 W11109499 (drier-tube) and 1 w11557425 (compressor)
We serviced a
JENNAIR OVEN
Model JJW3830LM00
Near Montgomery, TX 77316
james
Job Details: 02/19/2024
Order part reschedule with customer; ordrng 1 w11602614 (door glass)
We serviced a
MAYTAG DRYER
Model MGD7230HC3
Near Montgomery, TX 77316
james
Job Details: 02/19/2024
Checked unit and cleared code for stuck key. Ran auto test cycle in diagnostics and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA35SWHZ05
Near Montgomery, TX 77356
james
Job Details: 02/19/2024
Order parts reschedule with customer. Replaced shorted icemaker.; ordrng 1 WPW10420083 (valve)