"Installed panel ui, calibrated unit, and ran diagnostics found no active error codes. Ran a cycle all good unit is working as designed SR 7741185042"

Upon arrival i diagnosed unit. Unit is in flood mode not resetting. Will need to order control board. ; ordrng 1 W11607637 (Control Board)

found and replaced worn parts

needs mtr; ordrng 1 w10799016 (mtr) and 1 w10389152 (supt)

"Part order for infinite switch, and element due to front right burner not heating correctly.; ordrng 1 W11117008 (Element) and 1 W11637795 (RF switch)"

Checked unit and replaced shorted spark module. Ran test cycle and unit checks ok.

"Ran diagnostics, replaced faulty knobs. All functions checked ok"

This is a different issue as the last problem was with the deli drawer and this issue is with the freezer compartment. Replaced drawers. Unit is now working as intended no issues at this time

"Ran diagnostics, ordering faulty control and fill valve assembly ; ordrng 1 W11607637 (Control) and 1 W11038689 (Valve)"

"Ran diagnostics, replaced faulty knobs. All functions checked ok"

"Cabinet is coming apart now, gear case is leaking oil. Need to rebuild washer, broken wire harness.called TPB sr#7740732342"

Unit not sparking every time; ordrng 1 W11620559 (Erc) and 1 W11645866 (Wire harness bake) and 1 W11524031 (Igniter) and 1 W11162730 (Dsi)

Same part failure.replaced control board

"Replaced harness,control board, motor, and lid lock Recalibrated and working properly now"

Upon arrival i removed stuck lint vent screen. After replacement i tested lint screen. Passed. Unit is working as designed.

Replaced thermistors and motor

Installed door mullion drip tray and ice container all tested normal.

Installed controls and evaporator motor harness all tested normal.

"Removed catch from drain reinstalled connections to drain pump,all tested normal."

Reinstalled ui connections ran test all operations normal.

"Arrived at customer home to replace blower motor and customer told me to wait while she put dogs away, which I waitted patiently then she told me its ok then I proceeded to enter but then dogs got loose Once again she told to wait, which I did Finally i started the repair and advised customer that I would be coming IN/OUT to verify airflow and then she started to say she had to move dogs from one room to another I advised that if she could not contain the dogs while I worked, job would be have to be rescheduled she got upset and 'stated' my house my rulesShe got upset that I told her about rescheduling and since that point she had a upset attitude Finished job, cleaned my work area uploaded pictures of area to document cleanliness Called tech line and documneted SR#7741411656"

"Upon arrival, and after diagnosing, I noticed ice buildup in the fill tube down to the icemaker tray. Once I removed the block of ice, The icemaker completed a harvest test with no issues, but the restriction causing no water to fall into the tray was still present. I will have to replace the fill tube.; ordrng 1 W11677731 (ICE MAKER FILL TUBE) and 1 W11455388 (WATER VALVE)"

"Upon arrival and after replacing the temperature sensor, I tested the unit by running it in a baking cycle and the average temperature was 342.5 (3 highs and 3 lows) and then with TECHLINE on the phone, I started a steam clean cycle and once water was put at the base of the oven the water sizzled. per TECHLINE The steam clean is working fine and the heating temperature during a baking cycle is also at a healthy average temperature. the unit is working properly as designed. 420 high 382 high 390 h278 low 293 low 292 low"

"Upon arrival as I was pulling the unit out and taking out the back panel, I saw the control board infested with roaches, I will document this with trade care and I told costumer to get pest control to clean it up due to us not being able to service it. SR#7741250623"

Replaced faulty knob assembly. Customer pending pending. All unit functions checked ok

Replaced broken lid and water valve. Unit is now working as intended no issues at this time

"Upon arrival, customer was experiencing a loud noise on dryer after diagnosing it. It is an old dryer and found that the noise sounded like scraping and vibration. I checked heater component motor belt, wheels, and drum. It looks like the drum and wheels are worn out big time and the heater motor and sensors are all working as designed unfortunately I told customer we do not have the drum part and the wheels since this is an older appliance it does need a rebuild just because of how worn out it looks inside. Dryer is still working as designed. It is just making that scraping and vibration noise due to the drum not fitting inside the cabinet properly because of the seal and the wheels."

"Upon arrival I replaced the lower wire harness and drain pump, after replacing those parts it is now working as designed."

I replaced control board and lower harness.

part order; ordrng 1 w11449506 (valve) and 1 w1162730 (spark mod)

changed out im

put burnner cap atdoor took picture

"Upon arrival costumer experienced washer going out of balance but due to the extensive towels, bed sheets, and other heavy duty she puts into the washer, causing it to go out of balance, unit suspension are in good shape, ran a cycle and is working as designed, will document it with tech line. She also states to put he towels inside the unit about half way up, I advised her to do a little bit of towels inside the unit so it can not cause a lot of out of balance. I also tested unit with towels but only 1 towel and other little rags but I distributed them and it was not doing out of balance. SR#7741415695"

"Upon arrival maintenance explained what the issue was and it was the drain pump kicking on all the time even after cycle was finished. I did a diagnosis and put the unit into diagnostics, tested the unit through all the cycles and completed all cycles without an issue i ran cycles three times to make sure the drain pump wasnt the issue. The washing machine is working as designed."

"Upon arrival costumer experienced a F8E4 error code which means a float switch after checking the float switch it is full off water causing it to activate, after cleaning and testing unit it is now working as designed."

Ran test all operations normal. No gas leaks found.

Replaced both control and harness. All unit functions checked ok at this time

Replaced door on unit. All unit functions checked ok at this time

Replaced compressor and filter drier. Pulled vacuum for 25 mins. Recharge unit with R600a.all unit functions checked ok at this time

Customer NA at the door. Waited 10 mins and had office called. To be RS ; O-emld tckt

Order parts reschedule with customer.; ordrng 1 W11536793 (CNTRL-ELEC)

Checked unit and replaced open lamp holder and lamp. Unit checks ok.

Checked unit and replaced shorted shift actuator.Ran auto test cycle and unit checks ok.; used 1 W11481722 (ACTUATOR) from stock

Checked unit and replaced shorted UI and ACU. Ran test cycle and unit checks ok.

Checked unit and replaced clogged burner not igniting all the way around. Ran test cycle and unit checks ok.UTH W1DQ481WL1

Order parts reschedule with customer.f6e1; ordrng 1 W11413567 (PANEL-CNTL) and 1 W11618917 (CNTRL-ELEC)

diffrint issue!!!!!!!!!; used 1 W11239857 (BELT) from stock

asited je unit checked out

Unit had some grease on the wall at microwave entrance to cabinet. Cleaned grease from behind cover piece. Operations are correct now

Unit is not defrosting ; ordrng 1 W11742389 (Board) and 1 W10384183 (Thermistor) and 1 W11650660 (Heater with harness)

"Need comp, evap and auxiliary drain pump; ordrng 1 1901a and 1 W11735041 (Comp) and 1 W10218037 (Evap) and 1 W11506635 (Coupler)"

After replacing the parts the unit circulated water with no issues. The unit should produce ice properly as designed

Needs ice maker part ordered reschedule when I have part; saved tckt

Replaced bad UI.

Replaced bad ice maker.

Per Techline replace sump. SR#7741410602; ordrng 1 W11460946 (Sump) and 1 W11460958 (Filter)

"Replaced bad valve, pumps & harness. ; used 1 W10897719 (Valve) from stock"

Found F1E1 error. ; ordrng 1 W11600643 (UI) and 1 W11448962 (Control) and 1 W11598200 (Control) and 2 W11598120 (Sensor)s

Replaced both control boards . Tested unit after working as designed.

part order; ordrng 1 w11247665 (switch) and 1 w11378949 (ui)

Found that kick plate was installed that obstructed air flow to the condenser picture attached

Replaced faulty fan. Unit is now working as intended no issues at this time

Ran diagnostic replace belt and sensors temperature cutt off. All functions checked okay

"Customer does not like the fact that her ice is not perfectly square. She said that they hit the max button and the whole TUB filled up with ice, but it is not the proper shape. She said that she does a clean cycle every three months, but does not always use the cleaning solution, sometimes water soap, and vinegar and is just scrubbing things down, not running the clean cycle on the machine every time I told her to run the clean cycle with the proper icemaker solution because it is made to break down all of the buildup on the evaporator and through all of the tubes I advised the customer that we can make the thickness of the ice thicker, but she said that she wants it to make ice like it used to on the normal setting. I advised the customer that the machine will always make constant ice, but the ice sitting in the cabinet is going to melt just sitting there if it is not constantly being used. Need to call Techline and document.Spoke with Techline, and he advised that the machine needs to be ran through the proper cleaning cycle by the book with proper solution and can even run it more than one time back to back, but if the machine is not properly clean and does still have that calcium buildup in the pipes and on top of the evaporator plate it is not going to perform as good as it did when it was first boughtAnd he also said that if there was an issue with the grid heater, there would not be a full tub of ice cubes they would just be sitting on top, not falling down at all, just melting above the heater grid and also if there is a water filter being used on the machine to change it if not, no worries he also brought to my attention that I could have something to do with the customers water depending on how good the quality is of it other than that the Whirlpool Techline said the machine does not look like it is having any issues and the ice looks proper for the setting that it is at If there is any questions or concerns, you may reach out to Whirlpool customer service Unit is operating as designed. Techline says the ice looks good for the setting Its on and that the unit is not going to run as good as it used to five years ago if the unit is not cleaned properly and maintained by the book.SR#7741415553"

Checked unit found evaporator fan motor making noise ; ordrng 1 W11661931 (Evap fan motor)

Checked unit not powering on; ordrng 1 W11752963 (Power supply board)

Checked unit control not working properly ; ordrng 1 W11683481 (Control)

Checked unit control not working properly ; ordrng 1 W11552018 (Control) and 1 W10138793 (Fuse)

Ran diagnostic with techline. Ordering Ui per techline suggestion. sr-7741411054. ; ordrng 1 W11092502 (UI)

Replace parts unit tested properly

"Ran diagnostic replace faulty control, all functions checked okay"

"Ran diagnostic replace faulty drain pump, all functions checked okay"

"Ran diagnostic, temperatures checked okay Advice customer about placing items in Fc for proper air circulation"

"Ran diagnostic, adjust oven burner regulator. All functions checked okay, documented findings with safety sr 7741391474"

Order parts ; ordrng 1 W11109499 (DRIER-TUBE) and 1 W11580057 (Comp)

Repaired damaged wire harness to drain pump unit working OK now

Replace missing screws on front cabinet it was loose

"ran diag. no codes. ran cycle to test. no water leaking. cust concerned about spin cycle. advised cust on load capacity, and balancing. unit tested ok."

Needs bad control; ordrng 1 W11314476 (console)

Reconnected control and checked all function

Need bad pump; ordrng 1 W10854710 (Motor)

Unit is cold but not freezing cold. Will reorder seal system components and motor evap. ; ordrng 1 W11598434 (Evaporator) and 1 W11727250 (Compressor) and 1 W11578030 (Motor evap)

House is still vacant. Cooktop has no power at plug.

"Replaced capacitor, Diode, transformer and magnetron."

Replaced bottom oven outer door and Replaced console.

Installed parts. Tested unit after working as designed

Installed control board. Compressor and fans came on. Unit is working as designed

"Upon arrival, I inspected the unit and found the compressor not running and inverter box with 4 flashes will need to replace compressor SR 7741409390; ordrng 1 W10841139 (Compressor) and 1 W10629033 (Inverter box) and 1 W10890886 (Heater pan)"

"Upon arrival, the unit was cooling, contacted techline got amp on the compressor. good frost pattern on evaporator was not recommended to do a seal system at this time Sr 774108316"

After replacing the damper control and testing it it no longer made a loud sound. The unit is now working properly as designed.

"Upon arrival and after diagnosing, I noticed the console was damaged. It had scratches, then I proceeded to replace the console with a new one, I turned the unit on and tested it by heating it up to 350. The unit is working properly as designed."

"Upon arrival, customer was experiencing no power into the washer. I checked the power on the outlet and the cord the machine is receiving the power, but control board is dead and wont turn on. It will need a control board and a latch.; ordrng 1 W10837741 (Strike) and 1 W11307244 (Latch) and 1 W11607637 (Control board)"

"Upon arrival costumer is still hearing the noise of the ice dropping from the grid cutter to the bin, it is normal based on tech-line, now I mentioned to techline about the water, and says it was a bad filter, I replaced there filter with there old one and it was the issue. SR#7741415626"

"Upon arrival icemaker was not dispensing ice, after replacing icemaker with my truck stock parts it I now dispensing and passed all testing. Working as designed. ; used 1 W11700250 (Icemaker) from stock"

Upon arrival I diagnosed unit. After inspection control panel UI unresponsive will need to order parts; ordrng 1 W11622500 (Console)

Upon arrival i diagnosed unit. After inspection no faults found. I ran diagnostic cycle unit completed normally. Customer had pour fabric softner and detergent on the liquid bleach area. That caused fabric softener to leak out unto the floor (picture attached). I explain to her how to use fabric softer with a downy ball or she can do it manually. If any concerns she can call customer service. Unit is working as designed.SR#7741413917.

Upon arrival i replaced parts. After replacement i tested unit. Door closing correctly. Unit is working as designed.

Upon arrival i diagnosed unit. Unit is in flood mode will not reset. Will need part order. ; ordrng 1 W11607637 (Control Board)

Upon arrival in diagnosed unit. After inspection bad fuse cut off. I replaced part from TS. I tested afterwards unit is heating(picture attached) heating element on. I made customer aware of lint restricting air flow and that can cause fuses to go bad (picture attached). Unit is working as designed. ; used 1 279816 (Cut off kit) from stock

Upon arrival i diagnosed unit. After inspection rear burners lf and rt not igniting and valves are very hard to turn and knobs are stuck. Will need to order parts.; ordrng 1 W10575616 (Manifold) and 1 W10239016 (Switch igniter) and 4 WPW10559475 (Knobs)s