We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spring, Texas 77381
Josue
Job Details:
10/18/2023
Checked all wiring and junction box. Ctrls OK. Ran diagnostics. All operations are correct and could not duplicate issue. Customer aware unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Huffman, Texas 77336
leonard
Job Details:
10/18/2023
replaced shorted led modules and checked operations. ck ok; used 2 W11602886 (MODULE) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Huffman, Texas 77336
leonard
Job Details:
10/18/2023
replaced faulty basket and broken agitator and checked operations. ck ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, Texas 77384
james
Job Details:
10/18/2023
Checked unit and replaced damaged terminal block and wires. Ran test cycle and unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Conroe, Texas 77384
james
Job Details:
10/18/2023
Order parts reschedule with customer2wgt; ordrng 1 WP2182381 (bimetl-def) and 1 WP2188820 (temp sensor) and 1 W10784036 (cover) and 1 WP2306010 (thermistor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pattison, Texas 77423
martin
Job Details:
10/18/2023
Found code F1E1Will order control board ; ordrng 1 W11620481 (Control board)
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Katy, Texas 77494
martin
Job Details:
10/18/2023
"Replaced belt,capacitor,actuator,control board,and CAMTested and working properly Called tech support to document SR#7737589813"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Montgomery, Texas 77356
james
Job Details:
10/18/2023
Order parts reschedule with customerTalked to Bruce at Tech Line and advised to order and install adapter kit and also to advise customer that humidity level in the house needs to be brought down SR# 77375877552wgt; ordrng 1 W10864519 (gray adapter kit)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Montgomery, Texas 77356
james
Job Details:
10/18/2023
Checked unit and cleared error code for stuck key and reset controls. Ran auto test cycle and started several loads and unit checks ok
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP02
Near Montgomery, Texas 77356
james
Job Details:
10/18/2023
Order parts reschedule with customer; ordrng 1 W11236888 (console)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Texas City, Texas 77590
donnie
Job Details:
10/18/2023
Ran dryer no heat. Remove the back of drier homed out all limiters and heater. Open upper limiter. Replaced limiter. Operations are correct now ; used 1 279816 (Limiter) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Texas City, Texas 77590
donnie
Job Details:
10/18/2023
Need suspension rods; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Webster, Texas 77598
donnie
Job Details:
10/18/2023
"Freezer evaporator is froze over, defrosted, heaterohms out correctly. Replaced board and thermistor. Operations are correct now; used 1 W11558182 (Board), and 1 Wpw10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Webster, Texas 77598
donnie
Job Details:
10/18/2023
Need money slide ; ordrng 1 Wpw10114740 (Latch) and 1 W11190039 (Box) and 1 W11126319 (Slide)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near League City, Texas 77573
donnie
Job Details:
10/18/2023
Unit wash motor is not working ; ordrng 1 W11416362 (Wash motor assy) and 1 W11410065 (Board)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near League City, Texas 77573
donnie
Job Details:
10/18/2023
Rebooted unit. Leveled unit. Removed the top and back. Inspected shocks and springs. Normal operation. Customer need to not mix loads and do full size loads. Small heavy loads can jump from out of balance from centrifugal force
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Kemah, Texas 77565
donnie
Job Details:
10/18/2023
Reinstalled clamp on hose to drain assy on side of dishwasher.
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZQ2
Near Seabrook, Texas 77586
donnie
Job Details:
10/18/2023
Ice machine doesnt stop filling with water. Replaced recirculating motor with water level sensor inside pum. Operations are correct now ; used 1 W11542867 (Senor / pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Seabrook, Texas 77586
donnie
Job Details:
10/18/2023
"Rebooted refrigerator, forced icemaker to cycle. Unit operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Texas City, Texas 77591
angel
Job Details:
10/18/2023
Needs parts; ordrng 1 W11635510 (Compressor) and 1 W11676464 (Tube) and 1 W11109499 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Huffman, Texas 77336
leonard
Job Details:
10/18/2023
checked unit and found shorted wiring to deli control board. needs deli door replaced. gave estimate for repair. customer will call back if wants repaired. do not order part yet.; ordrng 1 W10815669 (dor-fip ss)
We serviced a
WHIRLPOOL REFIGERATOR
Model KRFF577KPS02
Near Huffman, Texas 77336
leonard
Job Details:
10/18/2023
"replaced faulty fan and washers and sealed between cabinet and liner and checked operations. ck ok; used 1 W11578030 (fan), 1 WP482338 (ADHESIVE), and 2 WP16123 (WASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, Texas 77067
Gary L
Job Details:
10/18/2023
Found fresh food door gasket not sealing properly. Adjusted both door gaskets and leveled refrigerator.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Houston, Texas 77064
Gary L
Job Details:
10/18/2023
Ordering parts ; ordrng 1 W11454734 (Gearcase) and 1 W10752283 (Washplate) and 1 W10752719 (Basket)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, Texas 77064
Gary L
Job Details:
10/18/2023
Ordering parts ; ordrng 1 W11393685 (Gearcase)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Sugar Land, Texas 77498
roosevelt
Job Details:
10/18/2023
called tech line and spoke with austin and unit was working as designed pod just sticking sr# is 7737582724
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Sugar Land, Texas 77498
roosevelt
Job Details:
10/18/2023
checked and cleared out blocked up vent
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Pasadena, Texas 77507
ricky
Job Details:
10/18/2023
found and replaced shorted comp
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Sugar Land, Texas 77479
derrick
Job Details:
10/18/2023
Found unit misled at junction box. Repaired and checked operation ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Tomball, Texas 77375
gary
Job Details:
10/18/2023
Replaced complete drawer assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2561HEB
Near Missouri City, Texas 77459
roosevelt
Job Details:
10/18/2023
replaced bad icemaker
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Sugar Land, Texas 77479
roosevelt
Job Details:
10/18/2023
2nd opinion checked and didnt find anything wrong with door. door is closing and its not a spring loaded door that close he has to push door to close
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Missouri City, Texas 77459
roosevelt
Job Details:
10/18/2023
replaced blower
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Houston, Texas 77064
Osiel
Job Details:
10/18/2023
unit is working no issues. Only issue is unbalance load customer stopping unit due to movement SR# 7737589589 -
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Spring, Texas 77389
Osiel
Job Details:
10/18/2023
"installed compressor, filter dryer, evaporator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Spring, Texas 77389
Osiel
Job Details:
10/18/2023
"Installed heater, diffuser, evap motor, thermistor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, Texas 77354
gary
Job Details:
10/18/2023
"Ran diagnostics, evaporator section has frosted over. Ordering main control, thermistor and heater assembly ; ordrng 1 W11558182 (Control) and 1 W11650662 (Heater) and 1 Wpw10384183 (Thermistor) and 1 W11581973 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Magnolia, Texas 77354
gary
Job Details:
10/18/2023
"Ran diagnostics, customer advised on issue with voltage coming from home. Unit checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, Texas 77354
gary
Job Details:
10/18/2023
"Ran diagnostics, corrected issue with leveling causing basket to pull fwd an causing water to splash over into back panel, along with pressure hose that was kinked. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Magnolia, Texas 77355
gary
Job Details:
10/18/2023
"Replaced main control, harness, diffuser, thermistor and evap motor. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Crosby, Texas 77532
ricky
Job Details:
10/18/2023
found and replaced cracked parts
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Baytown, Texas 77521
ricky
Job Details:
10/18/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rosharon, Texas 77583
derrick
Job Details:
10/18/2023
Assisted RO on call
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
roosevelt
Job Details:
10/18/2023
bad gearcase leaking oil dl auth# is w191lh0nl1.5; ordrng 1 w11454372 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
roosevelt
Job Details:
10/18/2023
checked and reconnected loose connection
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rosharon, Texas 77583
roosevelt
Job Details:
10/18/2023
"replaced all parts and all function ok; used 1 W11481722 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, Texas 77336
leonard
Job Details:
10/18/2023
eplaced faulty insulation and warped freezer door bulged in dispensor housing with 2 techs to assist getting wiring and water lines through door hinge and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Porter, Texas 77365
leonard
Job Details:
10/18/2023
replaced faulty insulation and warped freezer door with 2 techs to assist getting wiring and water lines through door hinge and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW05
Near Porter, Texas 77365
leonard
Job Details:
10/18/2023
product has cabinet damage and customer stated Home Depot is going to exchange refrigerator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Humble, Texas 77346
leonard
Job Details:
10/18/2023
replaced faulty drain pump and checked all operations. ck ok; used 1 W10876537 (DRAINPUMP) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model MVW6500MBK0
Near Texas City, Texas 77590
angel
Job Details:
10/18/2023
Sr 7736903767 spoke with whirlpool on issue they said they will review it and either reach out to the customer or us directly on the next step within 2 business days; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Alvin, Texas 77511
chris
Job Details:
10/18/2023
"Replaced faulty thermal fuse but found faulty heating element part order ; ordrng 1 279838 (Element), used 2 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Spring, Texas 77379
Gary L
Job Details:
10/18/2023
Everything customer complained about is cosmetic per techline. Nothing is keeping unit from working
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Manvel, Texas 77578
chris
Job Details:
10/18/2023
Replaced faulty trim and door. Unit is now working as intended
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Montgomery, Texas 77356
james
Job Details:
10/18/2023
Order parts reschedule with customer; ordrng 1 W11542867 (PUMP) and 1 W10489129 (bracket)
We serviced a
WHIRLPOOL OVEN
Model WFG320MOBS
Near Baytown, Texas 77521
ricky
Job Details:
10/18/2023
needs ign; ordrng 1 w10841330 and 1 98014893 and 1 98005652
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Panorama Village, Texas 77316
james
Job Details:
10/18/2023
Order parts reschedule with customer; ordrng 1 W10919199 (grid-cuttr)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Montgomery, Texas 77316
james
Job Details:
10/18/2023
Checked unit and reset controls and adjusted filter in housing. Ran test cycle and unit checks ok and has normal water flow operations.
We serviced a
JENN-AIR MICROWAVE
Model JMV8208CB2
Near Houston, Texas 77345
leonard
Job Details:
10/18/2023
order parts 2wgt; ordrng 2 WP8206419 (interlock)s and 1 w10269460 (door swich) and 1 W10269458 (switch) and 2 W10156812 (spring)s and 2 W10562613 (cam-plate)s and 1 W10727360 (microswitch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Sugar Land, Texas 77479
derrick
Job Details:
10/18/2023
PULLED TO RO
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near League City, Texas 77573
chris
Job Details:
10/18/2023
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Shenandoah, Texas 77380
Josue
Job Details:
10/18/2023
"Uninstalled and reinstalled stacked unit , dryer from washer. Repaired motor pulley and blower housing. Ran ops. All operations are correct now. Double labor"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Rosenberg, Texas 77469
derrick
Job Details:
10/18/2023
Reset control and WiFi. Checked unit ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Houston, Texas 77011
ricky
Job Details:
10/18/2023
found and cleared debris from tub bearing
We serviced a
WHIRLPOOL DISWASHER
Model KDTM704KPS2
Near Humble, Texas 77346
leonard
Job Details:
10/18/2023
checked unit and ordered part for repair. customer advised unit is being replaced. returning part
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L
Near Missouri City, Texas 77459
roosevelt
Job Details:
10/18/2023
bad evap fan; ordrng 1 w11631626 (evap fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, Texas 77336
leonard
Job Details:
10/18/2023
order parts 2wgt; ordrng 1 LW10912110 (dor-fip) and 1 W11223753 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY02
Near Houston, Texas 77007
Louis R
Job Details:
10/18/2023
Fixed freezer gasket
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Katy, Texas 77493
martin
Job Details:
10/18/2023
Ran diagnostics and everything fine no codes. Customer not using rinse aid Advised on using at all times for better drying performance
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Texas City, Texas 77591
angel
Job Details:
10/18/2023
Cleared debris from drain pump recalibrated unit and retested all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Humble, Texas 77346
leonard
Job Details:
10/18/2023
adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model KOFE204KW1
Near Kemah, Texas 77565
donnie
Job Details:
10/18/2023
"Ran diagnostics no error codes, remove object from pump. Operations are correct now"
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Seabrook, Texas 77586
chris
Job Details:
10/17/2023
Found faulty recirculating pump part order ; ordrng 1 W11542867 (Recirculating pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dickinson, Texas 77539
angel
Job Details:
10/17/2023
Replaced shorted controls and ice maker all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Hitchcock, Texas 77563
angel
Job Details:
10/17/2023
Replaced faulty air damper assembly had to remove door and all shelving all ok no problems
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near La Marque, Texas 77568
angel
Job Details:
10/17/2023
Replaced faulty cam actuator and cap all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near La Marque, Texas 77568
angel
Job Details:
10/17/2023
Replaced faulty ice maker all ok no problems
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT348FMES04
Near Richmond, Texas 77407
martin
Job Details:
10/17/2023
Assisted RY with 2man job
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Richmond, Texas 77406
martin
Job Details:
10/17/2023
Customer adamant he hears noises during use on turn table Will order motor parts ; ordrng 1 W11245707 (Driver) and 1 W10642989 (Motor) and 1 W11367904 (Tray) and 1 W11252182 (Ring)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Katy, Texas 77450
martin
Job Details:
10/17/2023
"Replaced motor ,belt,CAM,actuator and capacitor"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Fulshear, Texas 77441
martin
Job Details:
10/17/2023
Replaced door hinges
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Fulshear, Texas 77441
martin
Job Details:
10/17/2023
"Removed clogged drain pumpFound coins and sock stuck inside pumpRemoved and tested, draining properly now"
We serviced a
MAYTAG DRYER
Model MGD5630HW0
Near Houston, Texas 77056
Louis R
Job Details:
10/17/2023
Found bad supports & idler
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFN502ESS
Near Houston, Texas 77024
Louis R
Job Details:
10/17/2023
Replaced all leds per s code
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Houston, Texas 77043
Louis R
Job Details:
10/17/2023
Found bad control & thermistors ; ordrng 1 W11438736 (Fridge thermistor) and 1 W11353813 (Control) and 1 Wpw10384183 (Freezer thermistor)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Houston, Texas 77007
Louis R
Job Details:
10/17/2023
Found bad UI
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, Texas 77007
Louis R
Job Details:
10/17/2023
Replaced burnt control and UI
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, Texas 77009
Louis R
Job Details:
10/17/2023
Found bad drain pump & valve. ; ordrng 1 W11210463 (Valve) and 1 W10919003 (Drain pump) and 1 W10899966 (Hose)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fresno, Texas 77545
roosevelt
Job Details:
10/17/2023
replaced broken belt; used 1 341241 (BELT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Bacliff, Texas 77518
donnie
Job Details:
10/17/2023
"No error codes in diagnostics, customer needs to use extended dry, rinse aide , heavy cycle,hi temp wash."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Galveston, Texas 77554
donnie
Job Details:
10/17/2023
Ice bin is coming apart. Need icemaker ; ordrng 1 W11548540 (Icemaker) and 1 W11185686 (Ice bin)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Galena Park, Texas 77547
ricky
Job Details:
10/17/2023
found and replaced shorted parts
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Houston, Texas 77029
ricky
Job Details:
10/17/2023
"advised cust to get plumber to install filter, unit ok"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, Texas 77011
ricky
Job Details:
10/17/2023
"needs cnts, est declined"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Galveston, Texas 77554
donnie
Job Details:
10/17/2023
"Unit was exchanged, returning parts."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA0
Near Galveston, Texas 77554
donnie
Job Details:
10/17/2023
Unit was exchanged closing ticket.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Galveston, Texas 77554
donnie
Job Details:
10/17/2023
Removed lint ball from blower housing. Operations are correct now
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS
Near Houston, Texas 77059
chris
Job Details:
10/17/2023
Replaced faulty oven vent. Unit is now working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near League City, Texas 77573
angel
Job Details:
10/17/2023
Replaced faulty door seal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Conroe, Texas 77385
james
Job Details:
10/17/2023
assisted tech jp
