Need to order; ordrng 1 W11658802 (ICEMAKER) and 1 W11482382 (RESERVOIR) and 1 W11482383 (Valve)

I secured freezer door handle.

Secured heater wire and explained to customer how to properly use with rinse aid to improve the drying.

Check unit and all operations are OK no repairs needed

Replaced door strike; used 2 W11429589 (Strike) from stock

Replaced clip. ; used 2 W11429587 (Clip) from stock

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no issues at this time

"Upon arrival, I inspected the unit and found a faulty connection on door switch corrected issues. Unit is working as designed"

Upon arrival I noticed a loud sound. Once the unit was removed I found debris and once it was removed the unit ran as designed. No parts needed.

Checked unit and console is not working ; ordrng 1 W11378949 (Console)

Found heating element connector not making proper connection to heat up

asited je unit checked out

unit being exchaned per office close so

adjusted and re-alighned rear panel and re-secured drain hose and ran test cycle. test ok

The blowers are not working correctly ; ordrng 2 W11598119 (Blower)s

Closing out

Replace parts unit tested properly

Repaired open black wire at terminal block. Operations are correct now

Will need air diffuser ; ordrng 1 W11645127 (Air diffuser)

Unit was replaced

Need to order ; ordrng 1 W11485529 (Icemaker) and 1 W11255718 (Dual vavle) and 1 W11460084 (Valve)

Replaced burner switch ran test all operations normal.

Will need fan and switch ; ordrng 1 W11740801 (Fan switch) and 1 W11105126 (Vent motor)

Replace damage grid-cutter all tested okay

"Maintenance cancelled at the door, said unit is working fine"

"Checked unit and icemaker wasn't working, I replaced it and checked ok; used 1 W11700250 (Icemaker) from stock"

"I replaced the cutoff, thermostat and element, unit started working fine"

"I replaced the UI and control, unit started working fine"

Checked and advised customer to run water till hot took over 30 to 40 seconds for water to get hot and I also advised them to use some kind of rinse aid or jet dry check heater and all function worked OK

Replace defective compressor and unit was working

bad console; ordrng 1 W11296171 (console)

bad suspension; ordrng 1 w11396716 (suspension)

checked and all opperation worked and heated as designed

Found that the dishwasher have a tilt forward a me dose not have enough space to correct position of the dishwasher. Customer to call contact or to correct issue.

Rescheduling to finish appointment. Unable to make time frame.; saved tckt

Part order due to unit not turning on. Fuse blown due to heavy grease.; ordrng 1 W11409094 (Blower) and 1 W10574736 (Capacitor) and 1 W11222648 (Diode) and 1 W10138793 (Fuse)

Broke apart ice clogging auger not allowing ice to dispense. Unit now operating properly.

Diagnosed dryer not heating. Unit not receiving the 240 volts needed to turn on element. Customer will contact electrician.

Reconnected loose lower harness on capacitor. Unit not spinning properly.

Found faulty freezer door part order. Door is warped and not making contact with the door switch ; ordrng 1 LW10918659 (Freezer door stainless)

Found faulty control and user interface. Part order ; ordrng 1 W11629914 (Control) and 1 W11622500 (Console)

Upon arrival i replaced part. After replacement i tested unit. Compressor came on unit cooling. Unit is working as designed.

"Part order for evaporator fan, and control due to fan not circulating air to refrigerator section.; ordrng 1 2315539 (Fan) and 1 W11476574 (Control)"

#7740632735 closing out for trip and diagnostics.

replaced faulty bin thermostat and checked operations. ck ok

Control will not go into diagnostics ; ordrng 1 W11380144 (Ui) and 1 W11380175 (Appl mgr)

Upon arrival no cool on both sections needs sealed system ; ordrng 1 W10233960 (Compressor) and 2 Wpw10143759 (Dryers)s and 1 Wp2188823 (Evap)

Adjusted fan motor and fan unit sounds and works as designed

Upon arrival unit wont stop draining ordering parts; ordrng 1 W11607637 (Control)

Order parts ; ordrng 1 W11618916 (Control) and 1 W10909685 (Fuse) and 1 Wp8577274 (Thermistor) and 1 Wp8557403 (Stat) and 1 280148 (Cut off)

Went into diagnostics unit wont stop draining ordering parts; ordrng 1 W11607637 (Control) and 1 W11481722 (Actuator) and 1 W10721967 (Cam)

Diagnosed unit and found broken lower harness ordered part; ordrng 1 W11335100 (Lower harness)

Diagnosed unit and found shorted heater ordered part; ordrng 1 W11650662 (Heater)

Installed motor switch assembly and checked operation of unit ok

"Replaced damaged ice maker and motor, checked operation ok and left old parts with customer"

Do not order until approved; ordrng 1 W11261167 (Appliance manager) and 1 W11248652 (Blower)

Replace control unit tested properly

Customer drain hose tapping the wall durning spin cycle unit checks ok

part order 2 man 3 wait with je; ordrng 1 w11580057 (compresser) and 1 w11546692 (evap) and 1 w12345678 (r600) and 1 w87654321 (nitgergen)

Replace part unit tested properly

Replace parts put unit in normal wash cycle unit tested properly

Replace parts unit is now cooling correctly

replaced all parts

Upon arrival i diagnosed unit. After inspection rt rear element and rt rear infinite switch are bad will need to be replaced. I gave customer quote for repairs. Customer will contact office if they continue with repairs.

"I ran a diagnostic and unit had error codes of out off balance loads and too much soap, the unit went through fine on the auto test, I tried to explain to the customer on how to use the unit correctly and that the unit was working as it's designed, customer said that's impossible because it's started with huge load and know it goes out of balance with small loads or any, I asked them to bring some towels to see how the unit worked with a heavy load, they said I had to see on how they use it, and they didn't have towels and I said to bring whatever they want to show me whatever they wanted, so he brought all mixed loads, even after I explained to them they can not mix materials, the customer loaded the way they wanted and ran a quick load, and unit went fine, and when the load finished the customer said that I had to wash another one with a heavy load, I explained to customer I gave him the opportunity to bring whatever he wanted to prove his point, so I refer him to contact customer service after I documented with with tech line and they said it's a user care, and also after they didn't want to listen to anything, the Miss in the background was saying if she has to separate every single thing it would take her for ever to finish she was not going to do that .File#. 7740696861"

checked unit and gave estimate for repair. customer will contact customer service for assistance and will call back if wants repaired. do not order part yet. if repair is approved will need 2man 2wgt; ordrng 1 W11593330 (freezer door)

replaced broken encoder assy. and checked operations. ck ok; used 1 W11627521 (encoder assy) from stock

"per techline i replaced lower harness, control and tub - working as normal"

Removed and replaced broil and bake element. Checked operation and function

Removed ground wire. Set oven to bake at 500 degrees for about an hour. Reattached ground wire and tested

Removed ground wire. Set oven to bake at 500 degrees for about an hour reattached ground wire and tested

order parts 2wgt; ordrng 1 W11632700 (console) and 1 W11683137 (control board) and 1 W11535094 (water inlet assy.)

Check and remove debris from P trap and clear drain and all function worked

Leaking valve ordered; ordrng 1 W11043013 (Valve)

Diagnosed unit and ; ordrng 1 W11556520 (Control board) and 1 W11346074 (Thermostat)

Diagnosed unit and found shorted lamp ordered part; ordrng 1 W11470191 (Lamp)

Diagnosed unit and found unit working fine at the time of service unit checks ok

Checked unit and repaired loose connection at thermal cut off. Ran test cycle and unit checks ok and has normal operations.

order parts 2wgt-some parts may not be available; ordrng 1 W10200518 (drain pump asm) and 1 WP6-917642 (wash arm-) and 1 WP99002654 (nut) and 1 99003341 (wash motor seal kit) and 1 99002660 (screw) and 1 99002677 (outlet) and 1 99003430 (motor asm w/o seal) and 1 WPW10166788 (filter-plt) and 2 99002653 (radiant sheild bracket)s and 1 99002964 (dishrack)

"Ran diagnostics, replaced faulty fill valve assembly in unit. All functions checked ok at this time"

"Ran diagnostics, ordering replacement freezer Icemaker assembly ; ordrng 1 W11578780 (Icemaker)"

"Auth# W1D4Ti0NL2 replaced bad fan, control & turn motor."

Fixed gapped door seal.

Found damaged door. ; ordrng 1 Lw10912313 (Fresh food door)

replaced stripped rotor screw and ran test cycle. test ok; used 1 W10752189 (SCREW) from stock

order parts 2wgt; ordrng 1 W11658402 (door slides) and 1 W11396033 (freezer light switch)

replaced broken wire harness and shorted control board and ran test cycle. test ok

Closing ticket

"Ran diagnostics, removed interference with float switch in unit. Reset controls all functions checked ok"

Assisted Clayton with repair

RS for AM on Friday ; O-emld tckt

Techline suggestion using lint ball to get more tumbling of clothes or using time dry cycle. sr7740698625.

Ran diagnostic ordering replacement control board and ui; ordrng 1 W11649136 (Control-elec) and 1 W11659257 (Console)

"Upon arrival i replaced pump n motor, after replacing the part the pump n motor is now working as designed."

Found faulty manifold. Part order ; ordrng 1 W11509597 (Manifold)

"Part order for control, and console due to panel not staying on properly.; ordrng 1 W10911471 (Control) and 1 W10905153 (Console)"

Error codes in diagnostics f4 e3 and f7 e1; ordrng 1 W11613479 (Motor/sump) and 1 W11683652 (Board) and 1 W10518384 (Heater)

"Upon arrival I removed console as I removed it I saw the panel connection disconnected, I just reconnected the wire to the control board and now it is working as designed."

Upon arrival I inspected the inverter box and condenser fan. ; ordrng 1 W11087200 (Inverter box) and 1 W11127829 (Condenser fan) and 1 W10758093 (Condenser) and 1 WPW10406719 (Shroud)

Upon arrival unit drains all the time ordering control; ordrng 1 W11607637 (Control)