We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Richmond, TX 77407
raul
Job Details:
07/21/2023
Replaced infinite switch and burner
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details:
07/21/2023
"Replaced heater harness, control board, and thermistor"
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Houston, TX 77096
anthony
Job Details:
07/21/2023
Replaced faulty sealed system parts all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near League City, TX 77573
anthony
Job Details:
07/21/2023
Noises are from the rear panel when unit goes into defrost all ok no problems
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW02
Near Kemah, TX 77565
anthony
Job Details:
07/21/2023
Adjusted door switch and retested all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Montgomery, TX 77316
james
Job Details:
07/21/2023
Order parts reschedule with customer3wgt; ordrng 1 W10861526 (pump&motor) and 1 W11084121 (sensor) and 1 W11114745 (console) and 1 W11341628 (CNTRL-ELEC)
We serviced a
JENNAIR WINE CELLAR
Model JUWFR242HL01
Near Conroe, TX 77384
james
Job Details:
07/21/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11376127 (COVER-EVAP) and 1 W11266076 (thermistor) and 1 W11359415 (BIMETL-DEF) and 1 W11376132 (SEPARATOR) and 1 W11376137 (CONTRL-BOX)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conroe, TX 77384
james
Job Details:
07/21/2023
Checked unit and adjusted door gasket. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Houston, TX 77084
jerrell
Job Details:
07/21/2023
Tech to close ticket unit to be replaced per whirlpool customer service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77027
jerrell
Job Details:
07/21/2023
Adjust compressor seal system lines all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCK25FVMS01
Near Houston, TX 77056
jerrell
Job Details:
07/21/2023
Reinstalled container all test normal
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Conroe, TX 77304
james
Job Details:
07/21/2023
Checked unit and repaired loose connection at wi-fi module. Unit checks ok at this time. Gave customer number to wi-fi connect team.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Conroe, TX 77304
james
Job Details:
07/21/2023
Checked unit and removed debris from drain pump. Ran auto test cycle and unit checks ok and no leaks detected.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Tomball, TX 77375
gary
Job Details:
07/20/2023
"Ran diagnostics, customer advised on functions an issues with venting. Will monitor. Unit checked ok at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Cypress, TX 77447
gary
Job Details:
07/20/2023
"Ran diagnostics, customer advised on restriction with vent from home. Unit working as designed"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Texas City, TX 77590
Osiel
Job Details:
07/20/2023
Replaced broken and heater and thermal cut off unit is working as intended no issues found at this time ; ordrng 1 279838 (Element) and 1 W10900067 (Cut off)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS3
Near Houston, TX 77024
jerrell
Job Details:
07/20/2023
Removed obstruction from wash arms ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS0
Near Houston, TX 77024
jerrell
Job Details:
07/20/2023
Customer is gonna order parts for repairs needed. customer to contact to reschedule when they receive the parts.
We serviced a
MAYTAG DRYER
Model MGD6630HW3
Near Porter, TX 77365
leonard
Job Details:
07/20/2023
rebooted contyrol board and cleared f6e1 error code and checked all operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS2
Near Houston, TX 77024
jerrell
Job Details:
07/20/2023
Customer is gonna order parts for repairs needed. customer to contact to reschedule when they receive the parts.
We serviced a
WHIRLPOOL OVEN
Model WCG55US0HS05
Near Richmond, TX 77406
raul
Job Details:
07/20/2023
Will need a knob; ordrng 1 W11366438 (Knob)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77493
martin
Job Details:
07/20/2023
Found clogged lint chute not allowing for proper venting airflow Cleared obstruction and venting out properly now
We serviced a
MAYTAG DRYER
Model MEDC465HE0
Near La Marque, TX 77568
anthony
Job Details:
07/20/2023
Adjusted timer and moisture sensors all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Crosby, TX 77532
ricky
Job Details:
07/20/2023
"found not drying dishes, ran diag to reset sensor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Houston, TX 77024
jerrell
Job Details:
07/20/2023
Call to update trade care team that the installation went wrong.The water valve and the harness was damaged and then they attempted to make repairs using different wires and wire nuts this caused the unit to have electrical issues also caused it to leak allowing it to overflow when unit is turned off with no power to it as well. Tech to close ticket.Christin at trade care team 7736746785
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Spring, TX 77373
donnie
Job Details:
07/20/2023
"Turn table motor was loose, vibrating, put foam in between motor and bottom and tightened screws. Operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WED6620HC
Near Atascocita, TX 77346
donnie
Job Details:
07/20/2023
Need inlet valves ; ordrng 1 W11316256 (Valve) and 1 W11316255 (Valve) and 1 W11316246 (Pressure switch)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Houston, TX 77345
donnie
Job Details:
07/20/2023
Need left refrigerator door and hinges; ordrng 1 W11254959 (Door) and 1 W11032616 (L top hinge) and 1 W11223833 (L lower bushing) and 1 W10816322 (Lower hinge) and 1 W11179355 (Closer bottom hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Friendswood, TX 77546
Osiel
Job Details:
07/20/2023
Found article hitting evap fan removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near League City, TX 77573
anthony
Job Details:
07/20/2023
Unit being replaced by whirlpool
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Montgomery, TX 77316
james
Job Details:
07/20/2023
Order parst reschedule with customercustomer will call office upon delivery of door to schedule service2wgt; ordrng 1 13107888SQ (dor-fip ss) and 1 WPW10594329 (control) and 1 W11524656 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near New Caney, TX 77357
leonard
Job Details:
07/20/2023
re-seated loose o-ring seal on vent and checked all other operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near New Caney, TX 77357
leonard
Job Details:
07/20/2023
reset control board and all operations are working properly now. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details:
07/20/2023
replaced open oven ignitor and checked operations. ck ok; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS3
Near Crosby, TX 77532
ricky
Job Details:
07/20/2023
"found oven temp too low, set cal"
We serviced a
WHIRLPOOL REFIGERATOR
Model KRSC703HPS
Near Crosby, TX 77532
ricky
Job Details:
07/20/2023
"diff issue, need filter housing; ordrng 1 w10394053"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Spring, TX 77380
kayla
Job Details:
07/20/2023
Ordering parts per errors with controls miscommunication two wgt; ordrng 1 W11565024 (ACU) and 1 W11378949 (Ui console asy white)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Magnolia, TX 77355
kayla
Job Details:
07/20/2023
"Still freezing food in RC or intermittently not cooling, having to unplug and plug back in. Adjusted temperatures and customer to monitor unit on a daily log, as well as put thermometers in both sections, and also move items aro7nd as everything was compact in both sections. Spoke to Chris techline SR# 7736665797"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Roman Forest, TX 77357
leonard
Job Details:
07/20/2023
replaced leaky and faulty gearcase and cam and faulty bearing motor aroken washplate and hub and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Porter, TX 77365
leonard
Job Details:
07/20/2023
order part 2wgt; ordrng 1 W10873791 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near Porter, TX 77365
leonard
Job Details:
07/20/2023
tightened loose rt. front jam nut and checked all operations and all operations are working properly and no error codes stored. ran test cycle and all test ok. normal sounds of operation. ck ok
We serviced a
WHIRLPOOL1299] DISHWASHER
Model MDB8959SKZ0
Near Porter, TX 77365
leonard
Job Details:
07/20/2023
order parts 2man 3wgt with Donnie; ordrng 1 W11409866 (tub) and 1 W11416363 (pump/motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Humble, TX 77396
leonard
Job Details:
07/20/2023
order parts 2wgt; ordrng 1 W11087438 (motor-evap)
We serviced a
WHIRLPOOL COOKTOP
Model SCS3017RS05
Near Humble, TX 77396
leonard
Job Details:
07/20/2023
checked unit and unable to duplicate customer complaint. no shorts found on unit and all operations checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, TX 77396
leonard
Job Details:
07/20/2023
defrosted frost build up on freezer evaporator and replaced faulty defrost bi-metal and removed foam insulation from drain and checked operations. ck ok; used 1 WP4387503 (BIMETAL) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Pasadena, TX 77502
ricky
Job Details:
07/20/2023
found and cleared overload code
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77406
raul
Job Details:
07/20/2023
Ran diagnostics and didnt find any error codes. I tested heating element and its coming on. Upon finishing diagnostics there was a lot of suds in tub. I called tech line and they suggested to use different detergent. SR 7736903699.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Houston, TX 77093
Gary L
Job Details:
07/20/2023
Adjusted thermistor on bottom of ice maker tray. Reinstalled ice maker and reset cold control
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Houston, TX 77058
Osiel
Job Details:
07/20/2023
Found faulty icemaker replaced icemaker unit is working as intended no issues found at this time ; ordrng 1 W11284458 (Icemaker)
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB2
Near Houston, TX 77056
ben
Job Details:
07/20/2023
order parts; ordrng 1 W10485951 (transformr) and 1 W11034363 (cntrl-elec) and 1 W10865633 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Pasadena, TX 77505
ricky
Job Details:
07/20/2023
ran diag to reset sensor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Katy, TX 77494
raul
Job Details:
07/20/2023
Replaced air diffuser and freezer Len
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Richmond, TX 77407
martin
Job Details:
07/20/2023
Replaced parts list
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near La Marque, TX 77568
Osiel
Job Details:
07/20/2023
Replaced faulty control and heater unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Katy, TX 77494
raul
Job Details:
07/20/2023
Assisted MY
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Sugar Land, TX 77479
roosevelt
Job Details:
07/20/2023
checked and customer wonts cold water all the time advied him this unit does not have a reservoir or tank to hold water what he get from the line he has to wait till it get cold and he does not like this unit keep basing it of his last refrigerator.. unit is working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Sugar Land, TX 77479
roosevelt
Job Details:
07/20/2023
repacd all parts and all function ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Sugar Land, TX 77479
roosevelt
Job Details:
07/20/2023
checked and advised customer that on delicate cycle only has speed for medium speed if customer calls back send back to derrick
We serviced a
KITCHENAID REFRIGERATOR
Model KRQC506MPS00
Near Missouri City, TX 77459
roosevelt
Job Details:
07/20/2023
checked and unit is working as designed and customer needs a electrican to change out braker
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Missouri City, TX 77459
roosevelt
Job Details:
07/20/2023
replaced glass door
We serviced a
KITCHENAID ICE MAKER
Model KUIC18PNTS1
Near Missouri City, TX 77459
roosevelt
Job Details:
07/20/2023
bad evap needs repalcing
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Houston, TX 77045
roosevelt
Job Details:
07/20/2023
replaced modules and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Arcola, TX 77583
roosevelt
Job Details:
07/20/2023
checked and turned valve on and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details:
07/20/2023
cheked and reconnected loose wire and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details:
07/20/2023
replaced bad icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details:
07/20/2023
bad motor; ordrng 1 w11671282 (motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Shenandoah, TX 77384
james
Job Details:
07/20/2023
Order parts reschedule with customer2wgt; ordrng 1 W11607637 (CNTRL-ELEC) and 1 W11450610 (HARNS-WIRE)
We serviced a
WHIRLPOOL1299] REFIGERATOR
Model WRT348FMES04
Near Houston, TX 77003
Louis R
Job Details:
07/20/2023
DL# W17VZ31NL2 replaced bad compressor and evaporator
We serviced a
WHIRLPOOL OVEN
Model JJW2830LL00
Near Montgomery, TX 77316
james
Job Details:
07/20/2023
Order parts reschedule with customer f6e6 f6e92 man w/ JP2wgt; ordrng 2 W11448962 (CNTRL-ELEC)s and 1 W11598133 (CONSOLE)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Montgomery, TX 77316
james
Job Details:
07/20/2023
Checked unit and adjusted loose connection at door switch. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Spring, TX 77382
james
Job Details:
07/20/2023
Assisted Tech JP. Ran diagnostic auto test cycle 2x and unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Houston, TX 77018
Louis R
Job Details:
07/20/2023
DL #W17VW51NL2 replaced board and switches
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77027
jerrell
Job Details:
07/20/2023
Replaced faulty water valve all test normal.; ordrng 1 W10897719 (Valve)
We serviced a
JENNAIR MICROWAVE
Model JMC2430DS00
Near Houston, TX 77027
jerrell
Job Details:
07/20/2023
Replaced listed parts all test normal.J17JJL1XPL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77080
Louis R
Job Details:
07/20/2023
Found bad ice maker motor; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Montgomery, TX 77356
james
Job Details:
07/20/2023
Checked unit and repaired loose connection at oven temp sensor. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Montgomery, TX 77356
james
Job Details:
07/20/2023
Need auth for parts and 2X LaborResched with customer upon approval3wgt; saved tckt
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Houston, TX 77005
ben
Job Details:
07/20/2023
checked unit found the support were not installed when the unit was installed. the customer will have the installers come back out and correct the install
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Houston, TX 77024
jerrell
Job Details:
07/20/2023
Installed harness all test normal.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Montgomery, TX 77316
gary
Job Details:
07/20/2023
"Replaced complete drain pump assembly in unit, restored power to Icemaker. Closing ticket"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Magnolia, TX 77354
gary
Job Details:
07/20/2023
"Ran diagnostics, documented issue with techline on oven racks not sitting level. Per techline unit determine to not be set properly. Referring customer back to builder or installers"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Tomball, TX 77375
gary
Job Details:
07/20/2023
Ran diagnostics found issue with main clutch assembly ordering replacement parts; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Tomball, TX 77377
gary
Job Details:
07/20/2023
"Ran diagnostics found loose bolt to main rotor cover. Adjusted issue, customer advised on functions"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Tomball, TX 77377
gary
Job Details:
07/20/2023
"Replaced complete Icemaker, fill valve and heater assembly in unit. Customer advised on filter replacement all other functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Conroe, TX 77301
james
Job Details:
07/20/2023
Checked unit and replaced open lower harness and weak motor. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Tomball, TX 77377
gary
Job Details:
07/20/2023
Ran diagnostics found damaged tub assembly interfering with how racks slide in and out. Ordering complete replacement cabinet; ordrng 1 W11409866 (Tub)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Spring, TX 77382
donnie
Job Details:
07/20/2023
Helped KD repair dishwasher
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104KBL0
Near Friendswood, TX 77546
Osiel
Job Details:
07/20/2023
Found water in water in drip pan removed access water and carried no leaks unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP01
Near Friendswood, TX 77546
Osiel
Job Details:
07/20/2023
Went out without panel
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Friendswood, TX 77546
Osiel
Job Details:
07/20/2023
Replaced faulty control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near League City, TX 77573
anthony
Job Details:
07/20/2023
Needs parts; ordrng 1 W11556926 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60FXBL1
Near Bellaire, TX 77401
ben
Job Details:
07/20/2023
replaced door gasket
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, TX 77096
ben
Job Details:
07/20/2023
checked unit cleared and reset the control and ran atest cycle
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Bellaire, TX 77401
ben
Job Details:
07/20/2023
order parts; ordrng 1 w11409822 (mag) and 1 4375079 (thrmst-fix)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, TX 77025
ben
Job Details:
07/20/2023
replaced all the led modules
We serviced a
WHIRLPOOL RANGE
Model JGC3536GS00
Near Richmond, TX 77406
martin
Job Details:
07/20/2023
Cooktop bentWill order new one ; ordrng 1 W11043522 (Cooktop) and 6 W10618500 (Bezels)s
We serviced a
JENNAIR WALL OVEN
Model JJW2430DP02
Near Fulshear, TX 77441
martin
Job Details:
07/20/2023
Tried to run diagnostics but error code F2E1 kept popping up not allowing g me toProvided customer quote for replacing control panelUploaded picture of quote for documentation
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT511SZDM02
Near Katy, TX 77449
martin
Job Details:
07/20/2023
"Needs thermostat,thermistor,harness ; ordrng 1 W11616408 (Defrost control) and 1 W11476624 (Harness) and 1 W11608693 (Thermostat) and 1 W11616409 (Evaporator harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325DHZ08
Near Katy, TX 77493
martin
Job Details:
07/20/2023
Replaced placed harness Water is now filling up the ice maker reservoir
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Katy, TX 77494
martin
Job Details:
07/20/2023
"Inspected fridge and found leak at the filter drierUploaded picture for documentation Replaced drier, vacuumed, pressure holding, recharged system to specifications Unit is dissipating heat and beginning to cool Advised customer to allow for 24-48 hrs for system to reach proper temperature"