Service History 1116 - ASI Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Galveston, Texas 77554

angel

Job Details: 09/21/2023

Filled and drained unit 3 times also watched to make sure pump was running and unit is working at this time.

We serviced a

WHIRLPOOL1299] DISHWASHER

Model WTW4850HW2

Near Houston, Texas 77007

Louis R

Job Details: 09/21/2023

Replaced bad shifter per error code; used 1 W10913953 (Shifter) from stock

We serviced a

WHIRLPOOL1299] WASHER

Model WFW3090JW

Near Houston, Texas 77024

jerrell

Job Details: 09/21/2023

Tech assist for LR

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Galveston, Texas 77554

angel

Job Details: 09/21/2023

Customer to have electrician correct power issue if issue returns they will call service back

We serviced a

WHIRLPOOL ICEMAKER

Model WUI95X15HZ00

Near Galveston, Texas 77554

angel

Job Details: 09/21/2023

Tested unit and reset control looks to be a drain issue customer to have a plumber correct issue

We serviced a

MAYTAG WASHER

Model MVWP575GW

Near Houston, Texas 77098

Clayton

Job Details: 09/21/2023

replaced shorted relay

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Houston, Texas 77025

Clayton

Job Details: 09/21/2023

checked unit adjusted the burners and checked operation

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Houston, Texas 77096

Clayton

Job Details: 09/21/2023

order parts; ordrng 1 w11652038 (harness) and 1 W10890624 (motor-drve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Tomball, Texas 77377

gary

Job Details: 09/21/2023

Replaced Icemaker once more per techline suggestion. Customer advised on monitoring

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Pinehurst, Texas 77362

gary

Job Details: 09/21/2023

Call canceled at door. Closing ticket

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Houston, Texas 77093

Gary L

Job Details: 09/21/2023

Assisted tech in repairing washer

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Magnolia, Texas 77354

gary

Job Details: 09/21/2023

"Ran diagnostics, replaced main control assembly in unit. All functions checked ok at this time"

We serviced a

JENNAIR OVEN

Model JJW2830LL

Near Tomball, Texas 77377

gary

Job Details: 09/21/2023

Replaced complete glass oven door in unit. Documented ongoing issues with damaged doors received with TPSS. Closing ticket and Jennair dispatching new ticket

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Houston, Texas 77096

Clayton

Job Details: 09/21/2023

checked unit adjusted the temp settings on the control and checked operation of the unit

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB5

Near Galveston, Texas 77551

angel

Job Details: 09/21/2023

Needs parts; ordrng 1 W11171119 (Element) and 1 WP3149400 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Katy, Texas 77494

martin

Job Details: 09/21/2023

Wrong part was orderedWill order correct one ; ordrng 1 W10894098 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDZ08

Near Katy, Texas 77493

martin

Job Details: 09/21/2023

Replaced parts list

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Katy, Texas 77449

martin

Job Details: 09/21/2023

"Customers complaint was that MW fan came on by itself. I checked and everything was fine. Heats up properly and fan comes on n off as designed After further investigation turns out customer was cooking, baking and the heat produced from oven was venting upwards and activated MW self cooling fan feature Advised customer this was normal and safe to continue using MW and to monitor going forward"

We serviced a

WHIRLPOOL OVEN

Model JJW2830IL01

Near Richmond, Texas 77469

derrick

Job Details: 09/21/2023

Replaced shorted console and checked operation ok

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Houston, Texas 77038

Gary L

Job Details: 09/21/2023

Found gearcase squeaking. Removed and replaced gearcase and agitator. Checked operation

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Houston, Texas 77066

Gary L

Job Details: 09/21/2023

Found blower wheel stripped on motor shaft. Removed and replaced motor and blower wheel. Checked operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Conroe, Texas 77304

james

Job Details: 09/21/2023

Checked unit and repaired loose connection at water inlet valve. Unit checks ok. Advised customer to replaced filter.

We serviced a

AMANA RANGE

Model AGR6303MMB0

Near Conroe, Texas 77304

james

Job Details: 09/21/2023

Checked unit and replaced shorted control. Ran test cycle and unit checks ok.

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JS1

Near Missouri City, Texas 77459

derrick

Job Details: 09/21/2023

Replaced shorted control and checked operation of unit ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Sugar Land, Texas 77498

roosevelt

Job Details: 09/21/2023

checked and connected hoes to drian and ll function ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Richmond, Texas 77407

martin

Job Details: 09/21/2023

Replaced parts list

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Dickinson, Texas 77539

chris

Job Details: 09/21/2023

Found improperly ran drain hose. Reinstalled drain hose correctly. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL OVEN

Model JJW9627DDS

Near Sugar Land, Texas 77479

roosevelt

Job Details: 09/21/2023

bad sensors; ordrng 2 74008369 (sensor- ov)s

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB3

Near Conroe, Texas 77316

james

Job Details: 09/21/2023

Checked unit and adjusted bake element support. Unit checks ok.

We serviced a

WHIRLPOOL1299] WASHER

Model MHW8630HC1

Near Montgomery, Texas 77356

james

Job Details: 09/21/2023

Checked unit and cleared error codes f0e5 f0e2 and f0e1. Reset controls and ran auto diagnostic test cycle and unit checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSB489VS10

Near Houston, Texas 77069

Osiel

Job Details: 09/21/2023

replaced filter

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Spring, Texas 77379

Osiel

Job Details: 09/21/2023

"calibrated oven temp down - customer had concerns with services getting hot when using oven, operating as design within normal expected operations & temperatures."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GP0

Near Sugar Land, Texas 77498

roosevelt

Job Details: 09/21/2023

bad pump and motor; ordrng 1 W11178672 (pump&motor)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Richmond, Texas 77406

derrick

Job Details: 09/21/2023

Order Dsi board per tech line; ordrng 1 W11162730 (Dsi board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Montgomery, Texas 77316

james

Job Details: 09/21/2023

"Checked unit and replaced misformed left fresh food door, diffuser and UI. Unit checks ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Montgomery, Texas 77356

james

Job Details: 09/21/2023

Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Rosharon, Texas 77583

roosevelt

Job Details: 09/21/2023

replaced bad controls

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Arcola, Texas 77583

roosevelt

Job Details: 09/21/2023

vents are blocked customer needs to have vents cleaned out all function ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW0

Near Spring, Texas 77388

Osiel

Job Details: 09/21/2023

heating element and pump&motor ; ordrng 1 w11613479 (pump&motor) and 1 w11027055 (heating element)

We serviced a

WHIRLPOOL REFIGERATOR

Model WRS315SDHM08

Near Spring, Texas 77389

Osiel

Job Details: 09/21/2023

unit needs water filter replaced

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Houston, Texas 77067

Gary L

Job Details: 09/21/2023

"Found terminal block broken and element shorted. Removed and replaced heater, terminal block, and cutoff thermostat. Checked operation"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Houston, Texas 77065

Gary L

Job Details: 09/21/2023

Found washer malfunctioning when finger switch for water is used. Checked wires and ohms to switch. Ran recalibration and tested.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Houston, Texas 77070

Gary L

Job Details: 09/21/2023

Found low water pressure to fridge from water supply. Checked filter and cycled ice maker. Ice maker is working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Arcola, Texas 77583

derrick

Job Details: 09/21/2023

Order manifold assembly; ordrng 1 W11509597 (Manifold assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Richmond, Texas 77406

raul

Job Details: 09/21/2023

"replaced gearcase, drum, agitator, waswhplate, and drain pump. I did find pieces of the old drum in tub."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Houston, Texas 77082

raul

Job Details: 09/21/2023

"Will need magentron, transformer, capacitor, diode, filter board, upper and lower interlock ; ordrng 1 w10754299 (Magnetron) and 1 w11446747 (Transformer) and 1 w11335495 (Capacitor) and 1 w11256462 (Diode) and 1 wpw10531156 (Filter Noise) and 1 w11551558 (Upper Interlock) and 1 w11551761 (Lower Interlock)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS6

Near Katy, Texas 77494

raul

Job Details: 09/21/2023

"will need magnetrom, transformer, capacitor, and diode. ; ordrng 1 w10850446 (capacitor) and 1 w11256462 (Diode) and 1 w11493410 (Magnetron) and 1 w10836753 (Transformer)"

We serviced a

JENN-AIR DISHWASHER

Model JDB9800CWS2

Near Katy, Texas 77494

raul

Job Details: 09/21/2023

Will need right and left hand rails. ; ordrng 1 w11259786 (right hand rails) and 1 w11259785 (Left hand rail)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404ESS

Near Katy, Texas 77494

raul

Job Details: 09/21/2023

replaced adjuster and track

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Crosby, Texas 77532

ricky

Job Details: 09/21/2023

need res; ordrng 1 w11308017 and 1 8201815 (connector)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Baytown, Texas 77521

ricky

Job Details: 09/21/2023

needs def; ordrng 1 W10384183 (thermistor) and 1 w11573117 and 1 w11478200

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Baytown, Texas 77521

ricky

Job Details: 09/21/2023

need susp; ordrng 1 w11159470

We serviced a

JENN-AIR KITCHEN

Model JGR8875QDS

Near Baytown, Texas 77521

ricky

Job Details: 09/21/2023

found and replaced worn parts

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Mont Belvieu, Texas 77523

ricky

Job Details: 09/21/2023

found and ran diag to reset sensor

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Magnolia, Texas 77354

gary

Job Details: 09/21/2023

"Ran diagnostics, quoting customer for replacement appliance manager (251.88) and thermal cut off (97.81) with additional 150.00 labor plus tax. Pending approval WP4449751W10839510"

We serviced a

JENN-AIR RANGE

Model JGRP548WP02

Near Houston, Texas 77025

Clayton

Job Details: 09/21/2023

order parts; ordrng 1 W10763503 (harns-wire)

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Atascocita, Texas 77346

leonard

Job Details: 09/21/2023

replaced faulty flame sensor and checked operations. ck ok; used 1 WP338906 (SENSOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Houston, Texas 77345

leonard

Job Details: 09/21/2023

all operations are working properly now. customer will call back if happens again.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Conroe, Texas 77301

james

Job Details: 09/21/2023

"Checked unit in each step of diagnostics and could not duplicate issue. Found and documented with Austin at Tech Line the refrigerator, range and 4 outlets are on the same 20 amp breaker and advised customer the refrigerator and range should be on a dedicated circuit. Issued SR# 7737378938"

We serviced a

WHIRLPOOL REFIGERATOR

Model WRS325SDHZ08

Near Conroe, Texas 77301

james

Job Details: 09/21/2023

Order part reschedule with customer; ordrng 1 W11546935 (ICEMAKER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Spring, Texas 77373

leonard

Job Details: 09/21/2023

assisted Donnie

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Spring, Texas 77386

leonard

Job Details: 09/21/2023

assisted Donnie

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Spring, Texas 77386

donnie

Job Details: 09/21/2023

Error code f4 e3 open wash motor. Confirmed open wash motor; ordrng 1 W11025157 (Wash motor/sump) and 1 W10906426 (Board)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Spring, Texas 77373

donnie

Job Details: 09/21/2023

"Noisy blower motor, removed over the range microwave and replaced blower motor. Operations are correct now ; used 1 W11441128 (Blower) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near New Caney, Texas 77357

leonard

Job Details: 09/21/2023

adjusted upper and lower refrigerator door hinges for proper door closure and seal. ck ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near New Caney, Texas 77357

leonard

Job Details: 09/21/2023

"replaced broken drive pulley and cam assy. and faulty acyuator and belt and checked all operations. ck ok; used 1 W10721967 (CAM), 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Houston, Texas 77089

chris

Job Details: 09/21/2023

Obtained data loggers from customers refrigerator

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300EBS01

Near Tomball, Texas 77377

gary

Job Details: 09/21/2023

"Ran diagnostics, adjusted settings. Ordering replacement control assembly ; ordrng 1 Wpw10746274 (Control) and 1 WPW10317076 (Control)"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW3

Near Atascocita, Texas 77346

leonard

Job Details: 09/21/2023

re-installed loose left rear leveling leg and raised feet and re-leveled to prevent bottom motor cover from rubbing drain pan and checked operations. ck ok

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Houston, Texas 77088

Louis R

Job Details: 09/21/2023

Found bad motor; ordrng 1 W11497303 (Motor) and 1 W10913953 (Shifter) and 1 W11428524 (Capacitor) and 1 W10721967 (Cam) and 1 W11454372 (Gearcase)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near New Caney, Texas 77357

leonard

Job Details: 09/21/2023

"replaced broken and shorted light socket and bulb and checked operations. ck ok; used 1 W11222979 (socket), and 1 WP22002263 (BULB-LIGHT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near New Caney, Texas 77357

leonard

Job Details: 09/21/2023

adjusted simmer flames on all burners and checked all operations. ck ok

We serviced a

WHIRLPOOL DISWASHER

Model WDT730PAHZ0

Near Spring, Texas 77389

Osiel

Job Details: 09/21/2023

"unit working as design, advise to refill raise aid to improve drying"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Magnolia, Texas 77355

gary

Job Details: 09/21/2023

"Ran diagnostics, ordering replacement splutch and actuator assembly ; ordrng 1 W10721967 (Splutch) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Spring, Texas 77389

Osiel

Job Details: 09/21/2023

"uninstalled and reinstalled MW, adjust loose fan motor cover"

We serviced a

WHIRLPOOL DISHWASHER

Model WGD5010LW3

Near Houston, Texas 77041

Louis R

Job Details: 09/21/2023

Fixed dryer door

We serviced a

WHIRLPOOL WHIRLPOOL

Model WFG320M0MS0

Near Houston, Texas 77007

Louis R

Job Details: 09/21/2023

Fixed all caps and burners

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Pearland, Texas 77581

chris

Job Details: 09/20/2023

Replaced previously installed harness as new harness failed again per tech line. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Manvel, Texas 77578

chris

Job Details: 09/20/2023

Found loose connection at gas valve. Reinstalled loose connection. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Magnolia, Texas 77354

gary

Job Details: 09/20/2023

"Replaced main drain pump, dive motor and suspension. All functions checked ok at this time"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Tomball, Texas 77377

gary

Job Details: 09/20/2023

"Ran diagnostics, performed bubbles test on orifices and main connectors along with adjusting air shutter. Customer Alison advised on functions and possible interference with bake igniter. All functions checked ok at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Fresno, Texas 77545

roosevelt

Job Details: 09/20/2023

checked and customer needs braker checked needs replacing

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Fresno, Texas 77545

roosevelt

Job Details: 09/20/2023

checked and advised customer to ajust load size

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Seabrook, Texas 77586

angel

Job Details: 09/20/2023

Adjusted auger and ice bucket all ok no problems

We serviced a

WHIRLPOOL ICEMAKER

Model KUIX535HPS01

Near Houston, Texas 77018

Louis R

Job Details: 09/20/2023

Found bad compressor and fan; ordrng 1 Wp2188935 (Fan) and 1 W11613295 (Fan motor) and 2 W10843121 (Drier)s and 1 Wp2313624 (Condenser) and 1 Wpw10534030 (Gas valve) and 1 Wpw10605286 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Houston, Texas 77088

Louis R

Job Details: 09/20/2023

Recalibrated unit. Operations normal

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Houston, Texas 77080

Louis R

Job Details: 09/20/2023

Found bad Gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W10913953 (Shifter) and 1 W11428524 (Capacitor) and 1 W10721967 (Cam) and 1 W10902814 (Wash plate)

We serviced a

WHIRLPOOL RANGE

Model JGRP548HL00

Near Richmond, Texas 77406

martin

Job Details: 09/20/2023

Replaced parts list Tested and both ovens turning on/off now

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD608ESS01

Near Fulshear, Texas 77441

martin

Job Details: 09/20/2023

Replaced parts list

We serviced a

WHIRLPOOL1299] WARMING DRAWER

Model WFG550S0LZ

Near Fulshear, Texas 77441

martin

Job Details: 09/20/2023

Needs drawer assembly ; ordrng 2 W10807828 (Drawer glide)s and 1 W10813962 (Drawer) and 2 W10462909 (Bracket)s and 1 W11252164 (Drawer front)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Fulshear, Texas 77441

martin

Job Details: 09/20/2023

Needs lite socket assembly ; ordrng 1 W11594170 (Lite assembly) and 1 WPW10571723 (Bulb)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Fulshear, Texas 77441

martin

Job Details: 09/20/2023

Freezer module burned out needs new one ; ordrng 1 W11602886 (LED module) and 1 W11676779 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Houston, Texas 77096

Clayton

Job Details: 09/20/2023

reinstall refrigerator door gasket

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Houston, Texas 77023

ricky

Job Details: 09/20/2023

found and replaced cracked bucket

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Houston, Texas 77023

ricky

Job Details: 09/20/2023

need cnt; ordrng 1 w11578565

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0B

Near Pasadena, Texas 77507

ricky

Job Details: 09/20/2023

"needs comp, unit not approved for commercial app per tpss sr 7737372839, cust has to pay for parts and labor"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Baytown, Texas 77520

ricky

Job Details: 09/20/2023

"replaced prior 90 day parts, cust continued to use unit causing further damage, advised aig , cust warr void sr 7736809938, further repair cust pays for parts and labor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIDM00

Near Baytown, Texas 77521

ricky

Job Details: 09/20/2023

replaced new bad parts

We serviced a

WHIRLPOOL COOK TOP

Model WCG55US0HS05

Near Baytown, Texas 77520

ricky

Job Details: 09/20/2023

found and replaced cracked parts

We serviced a

WHIRLPOOL OVEN

Model WOS31ES7JS20

Near Houston, Texas 77040

jerrell

Job Details: 09/20/2023

Reset controls all test normal.

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