We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
roosevelt
Job Details: 12/21/2023
replaced bad icemaker
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, TX 77545
roosevelt
Job Details: 12/21/2023
"replaced bad motor and belt; used 1 279827 (MOTOR), and 1 661570 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fresno, TX 77545
roosevelt
Job Details: 12/21/2023
checked and all opperation worked as designed no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Houston, TX 77024
jerrell
Job Details: 12/21/2023
Installed led modules ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
kayla
Job Details: 12/21/2023
GC helped repair unit. Ran ops. All operations are correct now. Customer OK. Authorization: W19SH61NL2
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Galveston, TX 77551
donnie
Job Details: 12/21/2023
"Unit motor is not runner, replaced open motor capacitor and actuator ; used 1 W11428524 (Cap), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Galveston, TX 77550
donnie
Job Details: 12/21/2023
Replaced control board. Operations are correct.now.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Galveston, TX 77550
donnie
Job Details: 12/21/2023
Repaired open circuit blue wire to drain pump. Operations are correct now
We serviced a
MAYTAG OVEN
Model MEW9530FZ02
Near Galveston, TX 77550
donnie
Job Details: 12/21/2023
Need blower and ui limiter; ordrng 1 W11245567 (Blower) and 1 Wpw10545255 (Limiter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77063
jerrell
Job Details: 12/21/2023
Installed freezer door all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77024
jerrell
Job Details: 12/21/2023
Installed icemaker all test normal Called techline talked to Andrew 7737895176 to verify the ice maker is a bad one tech to follow up with upper management about part failure prior 90.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77004
Louis R
Job Details: 12/21/2023
"Auth# W19SRF0NL2 replaced transformer, cap, diode, power cord and filter board"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Houston, TX 77090
Gary L
Job Details: 12/21/2023
Assisted tech in repairing refrigerator. All is fine
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77024
jerrell
Job Details: 12/21/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5057LW0
Near Humble, TX 77346
leonard
Job Details: 12/21/2023
replaced shorted control board and encoder and ran test cycle. test ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Galveston, TX 77554
donnie
Job Details: 12/21/2023
Ran diagnostics cycle. Replaced inlet water valve. Operations are correct now.; used 1 W10897719 (Valve) from stock
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77005
Louis R
Job Details: 12/21/2023
Found bad seal system; ordrng 1 W10218037 (Evaporator) and 2 W10843121 (Drier)s and 1 WP2313624 (Condenser) and 1 W10605286 (Compressor) and 1 W10534030 (Gas valve) and 1 W10206473 (Solenoid)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77025
Louis R
Job Details: 12/21/2023
Replaced top rack and heater
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Houston, TX 77096
Louis R
Job Details: 12/21/2023
Found damaged water line.; ordrng 1 W10800792 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Houston, TX 77096
Louis R
Job Details: 12/21/2023
Bad burner assembly ; ordrng 1 W11652257 (Burner assembly) and 1 279311 (Ignitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Bellaire, TX 77401
Louis R
Job Details: 12/21/2023
Bad basket and Gearcase ; ordrng 1 W11172199 (Basket) and 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Shifter)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Magnolia, TX 77354
kayla
Job Details: 12/21/2023
"Unit still not working. Customer may purchase new. Returning parts. No part replacement, no fix, no charge."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Magnolia, TX 77354
kayla
Job Details: 12/21/2023
Unit damaged upon arrival. No repairable. Spoke to Chris techline.. SR# 7738076856
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Magnolia, TX 77355
kayla
Job Details: 12/21/2023
Replaced ctrl elec. Customer aware to get with builder since they installed this unit already infested with roaches. Whirlpool is not responsible for repairs on damages from infestations. Cannot replace electronics or wiring on this unit since it has nothing to do with the unit being defective it is due to the infestation. Customer is aware that is voided warranty on those parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Pinehurst, TX 77362
gary
Job Details: 12/21/2023
"Ran diagnostics, replaced complete evaporator motor all functions checked ok at this time"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS00
Near Pinehurst, TX 77362
gary
Job Details: 12/21/2023
Ran diagnostics replaced harness and spark module. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Tomball, TX 77375
gary
Job Details: 12/21/2023
"Ran diagnostics, different issues not call back ordering replacement sump assembly ; ordrng 1 W11525546 (Sump assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, TX 77406
raul
Job Details: 12/21/2023
Replaced capacitor from truck stock. ; used 1 W11395618 (Capacitor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Houston, TX 77083
raul
Job Details: 12/21/2023
Drain plug at garbage disposal was still there not allowing dishwasher to drain and causing float switch to engage.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fresno, TX 77545
roosevelt
Job Details: 12/21/2023
checked and reset unit and didnt find any problems with washer
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77057
Louis R
Job Details: 12/21/2023
Fixed loose connection to pump
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Houston, TX 77024
Louis R
Job Details: 12/21/2023
Customer denied repairs.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near La Marque, TX 77568
anthony
Job Details: 12/21/2023
Needs parts; ordrng 1 W11025157 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near La Marque, TX 77568
anthony
Job Details: 12/21/2023
Ran vent test 3 times and unit failed customer will need to have vent cleaned professionally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Dickinson, TX 77539
anthony
Job Details: 12/21/2023
Needs parts; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
gary
Job Details: 12/21/2023
Assisted Kayla D. In complete tub and basket replacement all functions checked ok at this time
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near La Marque, TX 77568
anthony
Job Details: 12/21/2023
Found oven not fully connected reconnected and retested all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Atascocita, TX 77346
leonard
Job Details: 12/21/2023
replaced broken door latch strike and checked operations. ck ok; used 1 W11545309 (strike) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD612ESS01
Near Houston, TX 77096
Louis R
Job Details: 12/21/2023
Service pointer for leds; ordrng 5 W11632139 (LEDs)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 12/21/2023
tightened loose red wire connection at terminal block and replaced broken vent hose clamps and straightened and rerouted vent hose and checked all operations. ck ok; used 2 wp696392 (clamps) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77063
jerrell
Job Details: 12/21/2023
Need to order; ordrng 2 279816 (CUTOFF-TML)s
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Galveston, TX 77551
donnie
Job Details: 12/20/2023
Put vibration pads under motor. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model MER7700LZ2
Near Houston, TX 77024
Louis R
Job Details: 12/20/2023
Fixed loose control causing gap in panel. Approved by customer
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
"Ran diagnostics and at the very end of cycle when basket slowed down from spinning grinding noise Inspected and found white powder on CAM showing signs of grinding Replaced with stock ; ordrng 1 W11481722 (Actuator), used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ09
Near Porter, TX 77365
leonard
Job Details: 12/20/2023
"replaced broken surface lamp and housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
Inspected and found lint chute clogged not allowing air to vent out Removed back cover and cleared heavy lint trapped on chute allowing for proper airflow to vent outTested and working and flowing properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Porter, TX 77365
leonard
Job Details: 12/20/2023
rebooted control board and re-aligned door strike and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
Ran diagnostics no codes found Inspected and found not using rinse aid Advised to use and maintain rinse aid full at all times for optimal drying performance
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Incorrect ticket tech to close out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Need to order; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Reinstalled and adjusted burners ran test all operations normal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Brookshire, TX 77423
martin
Job Details: 12/20/2023
Closing out
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77084
jerrell
Job Details: 12/20/2023
Need to order; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob) and 1 WP688805 (CLIP) and 1 W11625515 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Houston, TX 77014
Osiel
Job Details: 12/20/2023
"replacing compressor, evaporator & filter drier ; ordrng 1 W11562258 (EVAPORATOR) and 1 W11582579 (COMPRESSOR)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Need to orderS22916 ; ordrng 1 W11259785 (Track) and 1 W11259786 (TRACK) and 1 W10902372 (PUMP&MOTOR)
We serviced a
WHIRLPOOL ICE MACHINE
Model WRF767SDHZ02
Near Houston, TX 77025
jerrell
Job Details: 12/20/2023
Unit is working properly per ms also stated that all repairs are covered by Ferguson. Need to confirm that the repairs are covered by Ferguson before rescheduling service ; O-emld tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Installed drain pump ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM00
Near Houston, TX 77066
Osiel
Job Details: 12/20/2023
Trip and diagnostics
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
"Inspected and found drip pan with water tripping safety switch. Removed water, dried up and rest code. Ran diagnostics and error code did not come back nor signs of water leak. Advised customer to monitor proper loading as to prevent over splash"
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW3
Near Humble, TX 77339
leonard
Job Details: 12/20/2023
rebooted control board and checked all operations and tempertures. all ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77070
Osiel
Job Details: 12/20/2023
Builder there while I ran diagnostics we discovered lint built up on filter blocking proper air flow causing long dry times. Advise customer to clean after every cycle
We serviced a
AMANA M/W OTR
Model AMV2307PFB07
Near Hitchcock, TX 77563
donnie
Job Details: 12/20/2023
Unit needs new door; ordrng 1 W10890775 (Door) and 2 W11244494 (Interlock)s
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
derrick
Job Details: 12/20/2023
Order basket; ordrng 1 W11172199 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Webster, TX 77598
donnie
Job Details: 12/20/2023
Replaced leaking water valve. Operations are correct now ; used 1 W11210463 (Valve) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0
Near Webster, TX 77598
donnie
Job Details: 12/20/2023
Unit wash motor is open; ordrng 1 W11613570 (Motor/sump) and 1 W11613566 (Board)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Texas City, TX 77590
donnie
Job Details: 12/20/2023
Need washer suspension ; ordrng 1 W11130362 (Suspension)
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Texas City, TX 77591
donnie
Job Details: 12/20/2023
No error codes in diagnostics need electronics; ordrng 1 W11618921 (Board) and 1 W11413567 (Ui) and 1 Wpw10298258 (Sensor harness)
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPS
Near Texas City, TX 77590
donnie
Job Details: 12/20/2023
"Checked operations of unit, unit is working correctly at this time. Customer will call back if issue persist"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77086
Gary L
Job Details: 12/20/2023
Found water valve cracked. Removed and replaced water valve. Checked operation
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Seabrook, TX 77586
donnie
Job Details: 12/20/2023
Repaired open circuit neutral wire at terminal block. Operations are correct now
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW2
Near Humble, TX 77339
leonard
Job Details: 12/20/2023
replaced faulty water inlet valve and ran test cycle. test ok; used 1 W1165546 (VALVE) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77057
jerrell
Job Details: 12/20/2023
To follow up dec 21 ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Montgomery, TX 77316
james
Job Details: 12/20/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11574734 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W10913906 (coupler) and 1 W11504445 (COUPLER) and 1 W11504447 (COUPLER) and 1 W11504431 (COUPLER) and 1 W11504415 (COUPLER) and 1 W11506621 (COUPLER) and 1 W11506635 (COUPLER) and 1 w10000000 (R600 Kit)
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Missouri City, TX 77459
roosevelt
Job Details: 12/20/2023
bad panel; ordrng 1 W11236888 (console)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Conroe, TX 77303
james
Job Details: 12/20/2023
Order part reschedule with customer3wgt; ordrng 1 W10371566 (tub)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 12/20/2023
replaced broken latch; used 1 279570 (LATCH) from stock
We serviced a
JENNAIR RANGE
Model JDRP548HL01
Near Missouri City, TX 77459
roosevelt
Job Details: 12/20/2023
customer used a 3rd party to installed orfits is going to have them come back out to reinstalled them
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details: 12/20/2023
replaced all parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, TX 77493
martin
Job Details: 12/20/2023
Freezer back panel was frozenReplaced thermistor ; used 1 WPW10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77493
martin
Job Details: 12/20/2023
Freezer back panel frozen Replaced thermistor; used 1 WPW10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Montgomery, TX 77316
james
Job Details: 12/20/2023
Checked unit and found power at terminal block to be L1 119v L2 120v L1&L2 0v. Advised customer to contact an electrician to have power corrected.Unit checks ok.
We serviced a
KITCHENAID M/W OTR
Model KMHS120EBS08
Near Richmond, TX 77406
raul
Job Details: 12/20/2023
Will need new door; ordrng 1 W11038380 (Black stainless door)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details: 12/20/2023
Arrived to troubleshoot washer and per customer she was washing 3 floor mats and unit started shakingAdvised and how to properly load machine and referred her to use and care manual Ran diagnostics and no codes found. Unbalanced loads
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fulshear, TX 77441
martin
Job Details: 12/20/2023
Replaced parts list And customer will monitor and notify office if issue continues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 12/20/2023
Unit needs seal system ; ordrng 1 W11635510 (Compressor) and 1 W11546692 (Evaporator)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Richmond, TX 77406
raul
Job Details: 12/20/2023
Will need pump and motor ; ordrng 1 W11416362 (Pump and motor)
We serviced a
JENN-AIR COOKTOP
Model JGCP636HM00
Near Richmond, TX 77406
raul
Job Details: 12/20/2023
Inspected for gas leaks with detector and bubbles and couldn't find any leaks.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Katy, TX 77494
raul
Job Details: 12/20/2023
Replaced harness
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manvel, TX 77578
chris
Job Details: 12/20/2023
Tested unit. Could not replicate issue
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA
Near Houston, TX 77024
jerrell
Job Details: 12/20/2023
Found leak in the last replaced evaporator the unit failed due to the part failing before 90 days replaced compressor and evaporator again ran test all operations normal.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ4
Near Porter, TX 77365
leonard
Job Details: 12/20/2023
replaced faulty bake ignitor and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fresno, TX 77545
roosevelt
Job Details: 12/20/2023
ajusted ice bucket and all function ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near League City, TX 77573
anthony
Job Details: 12/20/2023
Unit has roaches in main control customer will need to contact whirlpool if they want future service. Control part number is W11624938 will need that part first to confirm and run diagnostics
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CE2
Near Conroe, TX 77384
james
Job Details: 12/20/2023
Order parts reschedule with customer2wgt; ordrng 1 W11244490 (interlock)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77025
derrick
Job Details: 12/20/2023
Do not order until approved by consumer; ordrng 1 W10815701 (Door)
We serviced a
WHIRLPOOL FREEZER
Model JBZFL18IGX10
Near Bellaire, TX 77401
derrick
Job Details: 12/20/2023
Order fan assembly; ordrng 1 W11233380 (Fan)
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Houston, TX 77096
derrick
Job Details: 12/20/2023
Burner cap installed on wrong burner. Repaired and checked unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77096
derrick
Job Details: 12/20/2023
Replaced shorted led from truck stock and checked operation ok; used 1 W11484836 (Led) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Arcola, TX 77583
derrick
Job Details: 12/20/2023
Order igniter and control; ordrng 1 W11620481 (Control) and 1 W11590294 (Igniter)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Houston, TX 77080
Gary L
Job Details: 12/20/2023
Found obstruction in drain pump. Removed obstruction from drain pump and checked