We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Tomball, Texas 77375
Josue
Job Details: 01/15/2024
Replaced wiring harness. Tested ops. All operations are correct now. Customer approved and aware to run clean cycle with affresh.
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Houston, Texas 77024
jerrell
Job Details: 01/15/2024
Adjust leg and push back to original position per ms ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Tomball, Texas 77377
Josue
Job Details: 01/15/2024
Replaced pump/motor asy. All operations are correct now. Customer approved and aware to run clean cycle with affresh. Customer paid balance authorization # 03738d
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Conroe, Texas 77384
james
Job Details: 01/15/2024
Assisted Tech JP with repair. No leaks detected.Use Auth K19TBG1NL2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Conroe, Texas 77304
james
Job Details: 01/15/2024
Assisted Tech JP with repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, Texas 77304
james
Job Details: 01/15/2024
Checked unit and replaced shorted icemaker. Ran test cycle and unt cycled and filled with water. Unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Houston, Texas 77064
Osiel
Job Details: 01/15/2024
"Replace cam, actuator, capacitor - unit working as designedCustomer overloading unit causing issues (see picture )"
We serviced a
JENNAIR OVEN
Model JJW2830DP01
Near Houston, Texas 77079
jerrell
Job Details: 01/15/2024
Installed console ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Dickinson, Texas 77539
donnie
Job Details: 01/15/2024
Replaced suspension rods. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77065
Osiel
Job Details: 01/15/2024
Need replacement timer with switches and door switch; ordrng 1 Wpw10117655 (Relay-pts) and 1 Wpw10185982 (Timer) and 1 W11050715 (Switch) and 1 Wpw10237959
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Houston, Texas 77086
Osiel
Job Details: 01/15/2024
"Needs replacement clutch, slider and strider; ordrng 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Manvel, Texas 77578
chris
Job Details: 01/15/2024
Found faulty gasket and blocked vent. Quoted customer for repair. Customer declined repair
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Manvel, Texas 77578
chris
Job Details: 01/15/2024
Assisted tech cd
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Alvin, Texas 77511
chris
Job Details: 01/15/2024
Found faulty Gearcase part order ; ordrng 1 W11449840 (Gearcase) and 1 W11513243 (Basket) and 1 W10902814 (Washplate)
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Spring, Texas 77381
Josue
Job Details: 01/15/2024
Customer still needs to watch temps. Ice maker OK. Calling techline.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Spring, Texas 77382
Josue
Job Details: 01/15/2024
Water not filling. Customer has other part and will return not used. Ohms okay. Customer to contact customer service for parts and labor authorization.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Richmond, Texas 77407
raul
Job Details: 01/15/2024
Will need ice maker ; ordrng 1 W11455232 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, Texas 77375
gary
Job Details: 01/15/2024
"Ran diagnostics, customer advised on needing sump assembly showing discontinued on our end. Per whirlpool ordering W11665769 (192.15) ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, Texas 77075
chris
Job Details: 01/15/2024
Found faulty control part order ; ordrng 1 W11170317 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS00
Near Pearland, Texas 77584
chris
Job Details: 01/15/2024
Found faulty Orion board part order; ordrng 1 W11131873 (Orion board) and 1 W11333076 (Control) and 1 W11099340 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Alvin, Texas 77511
chris
Job Details: 01/15/2024
Found faulty compressor part order ; ordrng 1 W11654344 (Compressor)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manvel, Texas 77578
chris
Job Details: 01/15/2024
Found faulty control and user interface part order ; ordrng 1 W11600370 (User interface) and 1 W11261167 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE00
Near Tomball, Texas 77375
gary
Job Details: 01/15/2024
"Ran diagnostics, quoting customer for complete filter housing replacement 171.20 part with additional 50.00 labor ; ordrng 1 Wpw10121140 (Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Tomball, Texas 77377
gary
Job Details: 01/15/2024
"Ran diagnostics, replaced complete Icemaker assembly in unit. All functional checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, Texas 77447
gary
Job Details: 01/15/2024
"Ran diagnostics, replaced basket assembly per service pointer. All functions checked ok at this time"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Hockley, Texas 77447
gary
Job Details: 01/15/2024
Ran diagnostics ordering replacement control and magnetron assembly. Pending parts research per engineering code; ordrng 1 W10754299 (Magnetron) and 1 W11342846 (Control)
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Tomball, Texas 77375
gary
Job Details: 01/15/2024
Pending parts research ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507ESS07
Near Bellaire, Texas 77401
derrick
Job Details: 01/15/2024
Order control; ordrng 1 W10915648 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Humble, Texas 77346
leonard
Job Details: 01/15/2024
re-installed loose drum bearing ring and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Humble, Texas 77346
leonard
Job Details: 01/15/2024
adjusted and realigned rear back panel and re-leveled unit and checked operations. ck ok
We serviced a
KITCHENAID MICROWAVE
Model KMBP100EBS20
Near Houston, Texas 77084
jerrell
Job Details: 01/12/2024
Tech to close ticket customer to have contractor correct install .
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fulshear, Texas 77441
martin
Job Details: 01/12/2024
Customer has been living in house hover a year ago and claims that this issue has been like this sine the beginningI asked why has he not reported it. He really could not give me an answer. He had gas company come out and inspect meter and was fine. Called tech line to document and per tech support high humidity in the home would change the air mixture that could affect the flames. Tried to inform that to customer but he just started to get loud and rude and did not let me finish. I also noticed he has a small humidifier machine next to range burners. This can cause air mixture unbalanced. Uploaded picture for documentation
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fulshear, Texas 77441
martin
Job Details: 01/12/2024
Pre heated oven to 350Checked for average temperature and found it at 360 degrees Calibrated minus 10 degrees to get it to 350Showed customer how to adjust is needed
We serviced a
AMANA DRYER
Model NED4655EW
Near Fulshear, Texas 77441
martin
Job Details: 01/12/2024
Inspected dryer and found hose too short and not connected properly Showed customer and advised to get builder to install proper hose length and to attach securely
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Fulshear, Texas 77441
martin
Job Details: 01/12/2024
Replaced parts list Tested and working properly now
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Fulshear, Texas 77441
martin
Job Details: 01/12/2024
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL MICROWAVE
Model JMC2430DP00
Near Katy, Texas 77494
martin
Job Details: 01/12/2024
Replaced panel
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS22
Near Richmond, Texas 77406
martin
Job Details: 01/12/2024
Ran diagnostics and no codes found at this timeTested MW 4 times and working g properly Tested oven and reached temperature Tested both oven and MW same time and both workin properly at this time Customer will monitor and call back if issue continues
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Houston, Texas 77096
Louis R
Job Details: 01/12/2024
Replaced bad vent assembly
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Arcola, Texas 77583
derrick
Job Details: 01/12/2024
Order bellow; ordrng 1 W11578223 (Bellow)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rosharon, Texas 77583
derrick
Job Details: 01/12/2024
Unit is roach infested and warranty voided per Whirlpool
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Richmond, Texas 77406
raul
Job Details: 01/12/2024
Customer mention unit is being replaced on February 5th. Trip and diagnostic
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Katy, Texas 77494
raul
Job Details: 01/12/2024
Replaced Evaporator unit is working as designed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Houston, Texas 77091
Gary L
Job Details: 01/12/2024
Ordering parts; ordrng 1 W11666003 (Ignitor)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, Texas 77038
Osiel
Job Details: 01/12/2024
Broken element support and clip; ordrng 1 461967753871 (Element support)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77067
Osiel
Job Details: 01/12/2024
Replace frayed belt under unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, Texas 77070
Osiel
Job Details: 01/12/2024
Drain line sitting flats causing backflow into unit when trying to drain. Advice to raise drain line to create a blocking point/arch to prevent backflow
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Houston, Texas 77066
Osiel
Job Details: 01/12/2024
Unit had no airflow suction. Remove the back panel and ductwork exposing severe lint buildup. Clear the build-up restoring proper air flow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, Texas 77406
martin
Job Details: 01/12/2024
"Needs ice maker,seperator, ice container and retainer; ordrng 1 W11244434 (Ice container) and 1 W10873791 (Ice maker) and 1 W11423781 (Grey seperator) and 1 W11397167 (Retainer clip)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, Texas 77041
Gary L
Job Details: 01/12/2024
Found door panel dented. Removed and replaced door panel. Checked operation
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Houston, Texas 77041
Gary L
Job Details: 01/12/2024
Found wire to cutter grid loose. Reconnected wire at cutter grid and checked
We serviced a
AMANA DRYER
Model NED4655EW
Near Houston, Texas 77088
Gary L
Job Details: 01/12/2024
"Found element grounded which blew out fuse. Removed and replaced element, thermal fuse, thermal cutoff and fixed thermostat. Checked operation"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, Texas 77076
Gary L
Job Details: 01/12/2024
Removed and replaced control and ice maker. Checked operation
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Houston, Texas 77092
Gary L
Job Details: 01/12/2024
Found obstruction in drain pump. Removed obstruction from drain pump and checked operation
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Houston, Texas 77099
raul
Job Details: 01/12/2024
"Replaced magnetron, transformer, capacitor and Diode"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Missouri City, Texas 77459
roosevelt
Job Details: 01/12/2024
replaced bad compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fresno, Texas 77545
roosevelt
Job Details: 01/12/2024
replaced bad compressor dl auth# is w1a01p0nl1.5
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near Missouri City, Texas 77459
derrick
Job Details: 01/12/2024
Replaced broken dispenser assembly and checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30IVBL4
Near Missouri City, Texas 77459
derrick
Job Details: 01/12/2024
Do not order. Consumer to purchase new unit; ordrng 1 WPW10285179 (Control)
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Sugar Land, Texas 77479
derrick
Job Details: 01/12/2024
The only code in unit was about open water valve. Part has been replaced by RO. Calibrated unit and informed consumer that it will be reported to Whirlpool
We serviced a
WHIRLPOOL RANGE
Model NO MODEL
Near Houston, Texas 77036
derrick
Job Details: 01/12/2024
No model and serial number on unit at all.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Humble, Texas 77338
leonard
Job Details: 01/12/2024
unit is working properly now and advised customer on detrgent use and to try using white venigar with clean cycle.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, Texas 77338
leonard
Job Details: 01/12/2024
replaced shorted control board and control panel and broken door latch and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Atascocita, Texas 77346
leonard
Job Details: 01/12/2024
replaced broken dispenser and ran test cycle. test ok
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, Texas 77338
Josue
Job Details: 01/12/2024
Helped LV uninstall and reinstalled unit for repairs and found install is incorrect. Customer aware they need to level cutout for unit to function properly. Customer to contact builder. Double labor
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, Texas 77006
Louis R
Job Details: 01/12/2024
Replaced bad rotor.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Atascocita, Texas 77346
leonard
Job Details: 01/12/2024
order parts; ordrng 1 W11478525 (control panel) and 1 W11419051 (control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Magnolia, Texas 77355
Josue
Job Details: 01/12/2024
Repaired unit. Customer to monitor unit one week.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Houston, Texas 77031
derrick
Job Details: 01/12/2024
"Order valve, latch and switch; ordrng 1 W10653840 (Latch) and 1 W10734532 (Switch) and 1 W10327249 (Valve)"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Rosharon, Texas 77583
roosevelt
Job Details: 01/12/2024
"replaced broken pulley and belt; used 1 WP8066184 (PULLEYMTR), and 1 661570 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Fresno, Texas 77545
roosevelt
Job Details: 01/12/2024
checked and customer needs to have vents cleaned out no air flow
We serviced a
MAYTAG DRYER
Model MGD8630HC3
Near Missouri City, Texas 77459
roosevelt
Job Details: 01/12/2024
checked and strighting side from touch drum ansd all function ok... dl auth# is m1a0850nl2
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM
Near Missouri City, Texas 77459
roosevelt
Job Details: 01/12/2024
replaced parts
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, Texas 77004
Louis R
Job Details: 01/12/2024
Replaced bad control & UI. DL# W1A0FA0NL2
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Tomball, Texas 77377
Josue
Job Details: 01/12/2024
Wheel top front right broke. Ordering part. ; ordrng 1 W10888592 (Wheel asy)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Spring, Texas 77379
Osiel
Job Details: 01/12/2024
Replace door panel
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Rosharon, Texas 77583
roosevelt
Job Details: 01/12/2024
replaced parts
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Sugar Land, Texas 77479
roosevelt
Job Details: 01/12/2024
cleared drian that stopped up
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Sugar Land, Texas 77478
roosevelt
Job Details: 01/12/2024
replaced parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Sugar Land, Texas 77478
roosevelt
Job Details: 01/12/2024
replaced bad thermistor; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC1
Near Houston, Texas 77025
derrick
Job Details: 01/12/2024
Order valve; ordrng 1 W11688995 (Valve)
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Houston, Texas 77345
leonard
Job Details: 01/12/2024
rebooted control board and checked operations. ck ok
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Porter, Texas 77365
leonard
Job Details: 01/12/2024
tightened loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Porter, Texas 77365
leonard
Job Details: 01/12/2024
checked unit and found poor spark on bake ignitor keeping burner from lighting properly. cleaned bake ignitor electrode and rechecked operation. bake burner lighting properly now and checked all other operations. all ck ok. If happens again will need to replace bake ignitor
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Humble, Texas 77396
leonard
Job Details: 01/12/2024
rebooted control board and re-leveled washer and ran recalibration and test cycle. all test ok
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Humble, Texas 77396
leonard
Job Details: 01/12/2024
order parts 2wgt; ordrng 1 W11549461 (motor) and 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dickinson, Texas 77539
donnie
Job Details: 01/12/2024
Different issue. Evaporator fan motor is loud and stops working causing water tank to freeze up so dispenser doesnt work
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Webster, Texas 77598
donnie
Job Details: 01/12/2024
"Replaced gearcase, basket and wash plate."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near La Marque, Texas 77568
donnie
Job Details: 01/12/2024
Replaced sensor and board on unit. Operations are correct now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Conroe, Texas 77302
james
Job Details: 01/12/2024
Checked unit and removed debris from drain pump. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, Texas 77303
james
Job Details: 01/12/2024
Checked unit and removed plastic debris from ice container augar blades. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM01
Near Conroe, Texas 77303
james
Job Details: 01/12/2024
Assisted Tech JP with repair.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Conroe, Texas 77304
james
Job Details: 01/12/2024
Checked unit and replaced open thermistor and thermal fuse. Ran etst cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Spring, Texas 77379
Osiel
Job Details: 01/12/2024
Tightened up loose door handle
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Spring, Texas 77389
Osiel
Job Details: 01/12/2024
Clear broken glass inside of drain pump and filter section. Drain pump now working properly
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Houston, Texas 77073
Osiel
Job Details: 01/12/2024
"Replace clutch, slider rotor and stator unit is operational"
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL0
Near Houston, Texas 77079
jerrell
Job Details: 01/12/2024
Need wash pump for repairs ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Houston, Texas 77080
jerrell
Job Details: 01/12/2024
Installed actuator and capacitor ran test all operations normal.
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Houston, Texas 77062
chris
Job Details: 01/12/2024
Found broken blower wheel part order ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shenandoah, Texas 77384
james
Job Details: 01/12/2024
Checked unit and replaced misformed upper rack adjusters. Unit checks ok.