We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/23/2024
replaced bad cam; used 1 W10721967 (CAM) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Houston, Texas 77080
jerrell
Job Details:
02/23/2024
"Installed control, latch, belt and motor ran test found that the new control was a bad part reinstalled the original control ran test all operations normal."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Porter, Texas 77365
leonard
Job Details:
02/23/2024
uninstalled unit and replaced shorted control panel and upper and lower oven sensors and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Sugar Land, Texas 77479
raul
Job Details:
02/23/2024
Will need left door and bottom hinge; ordrng 1 W11518736 (Left door) and 1 W10878115 (Bottom left hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Richmond, Texas 77406
raul
Job Details:
02/23/2024
Replaced gasket
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Richmond, Texas 77406
raul
Job Details:
02/23/2024
Replaced pump and unit is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Richmond, Texas 77406
raul
Job Details:
02/23/2024
Will need panel control ; ordrng 1 W11026866 (Panel Control)
We serviced a
JENNAIR REFRIGERATOR
Model JS42NXFXDW
Near Spring, Texas 77382
james
Job Details:
02/23/2024
Tech JP to order more parts; saved tckt
We serviced a
AMANA DRYER
Model NED4655EW1
Near Montgomery, Texas 77316
james
Job Details:
02/23/2024
Checked unit and found airflow to be restricted using airflow meter. Ran test cycle and unit checks ok.Advised customer to have vent cleaned from wall to exit from house.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Montgomery, Texas 77356
james
Job Details:
02/23/2024
Checked unit and adjusted back cover to prevent vibration noise. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOS52ES4MB02
Near Houston, Texas 77024
Louis R
Job Details:
02/23/2024
Fixed loose door hinge
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Houston, Texas 77024
Louis R
Job Details:
02/23/2024
Found bad element.; ordrng 1 W11388022 (ACU)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Houston, Texas 77027
Louis R
Job Details:
02/23/2024
Ordering dispenser per service pointer; ordrng 1 W11524103 (Dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Richmond, Texas 77407
raul
Job Details:
02/23/2024
Ran diagnostic and found bad pump motor. Will need pump and motor and control board. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control board)
We serviced a
WHIRLPOOL RANGE
Model Kfgc558jss05
Near Tiki Island, Texas 77554
donnie
Job Details:
02/23/2024
Replaced switch harness and module. Operations are correct now
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Houston, Texas 77041
jerrell
Job Details:
02/23/2024
Need to order ; ordrng 1 W11412300 (Dispenser) and 1 Wpl660283 (Control) and 1 W11659652 (Ui panel)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77024
jerrell
Job Details:
02/23/2024
Found that the filter was not installed properly reinstalled filter ran test all operations normal
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS21
Near Houston, Texas 77089
chris
Job Details:
02/23/2024
Assisted tech cd
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Pearland, Texas 77581
chris
Job Details:
02/23/2024
Found faulty water valve part order; ordrng 1 W10897719 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Friendswood, Texas 77546
donnie
Job Details:
02/23/2024
Repaired broken blue wire at drain pump.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Friendswood, Texas 77546
donnie
Job Details:
02/23/2024
Ran call on right front burner knob gets over heated and melts a little. Customer needs to use smaller pots and skillets on the medium size right front burner. I called tech line the agreed ref#7738543290. I called whirlpool Saftey they are sending the customer new knobs. Order # 1538507375 I told the customer this information
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Friendswood, Texas 77546
donnie
Job Details:
02/23/2024
"Ran diagnostics, no error codes. Rebooted unit ran auto diagnostics cycle. Operations correct ran bulky cycle, operations are correct"
We serviced a
JENNAIR REFRIGERATOR
Model JBSS42E22L00
Near Montgomery, Texas 77356
james
Job Details:
02/23/2024
DO NOT ORDER PARTS UNTIL MRS CALL IN TO SAY ORDER PARTS.SHE IS IN THE PROCESS OF TRYING TO GET UNIT REPLACED. Talked to Andrew at Tech Line and advised him of temps and other problems customer is having with unit and he advised to do a sealed system and issued SR# 7738541547 2 man w/ JP4wgt; ordrng 1 W11557671 (COMPRESSOR) and 1 W11504415 (COUPLER) and 1 W11504431 (COUPLER) and 1 W11504416 (COUPLER) and 1 W11109499 (drier-tube) and 1 W11504445 (COUPLER) and 1 W11504432 (COUPLER) and 1 W11629713 (EVAPORATOR) and 1 W11504450 (COUPLER) and 1 W11506620 (COUPLER) and 1 W10913906 (coupler) and 1 w00000000 (R600 kit)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Friendswood, Texas 77546
chris
Job Details:
02/23/2024
Found faulty harness and user interface part order; ordrng 1 W11225364 (Harness) and 1 W11297709 (User interface)
We serviced a
KITCHENAID RANGE
Model KDRS483VMW01
Near Houston, Texas 77079
jerrell
Job Details:
02/23/2024
Need to order; ordrng 1 W11029221 (Door latch)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Houston, Texas 77005
derrick
Job Details:
02/23/2024
Order valve; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Houston, Texas 77005
derrick
Job Details:
02/23/2024
Order tracks; ordrng 1 W11259785 (Track) and 1 W11259786 (Track)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Houston, Texas 77005
derrick
Job Details:
02/23/2024
Replaced evaporator and compressor and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Houston, Texas 77096
Louis R
Job Details:
02/23/2024
Replaced LEDs ; used 5 W11632139 (LEDs) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID308HPS00
Near Houston, Texas 77005
Louis R
Job Details:
02/23/2024
Replaced bad compressor & evaporator. 2nd man. Auth# K1AG0T1NL1.5
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, Texas 77365
leonard
Job Details:
02/23/2024
replaced faulty drain pump and ran test cycle. test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Spring, Texas 77389
Osiel
Job Details:
02/23/2024
"ran diagnostics cycle - customer is experiencing back flow issues - exit drain line is resting flat and low then straight up to sink, no elevated point to keep water going back into unit - need plumber"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Porter, Texas 77365
leonard
Job Details:
02/23/2024
replaced broken lid and hinges and door strike and checked operations. ck ok; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Houston, Texas 77088
Gary L
Job Details:
02/23/2024
Found door hinges popped out of receptacles. Reinstalled door and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Spring, Texas 77386
Osiel
Job Details:
02/23/2024
ran diagnostics and a test cycle - customer using non HE detergent
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LM00
Near Bellaire, Texas 77401
derrick
Job Details:
02/23/2024
Assisted LR on call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, Texas 77493
martin
Job Details:
02/23/2024
Inspected fridge and everything found goodDisconnected fridge power cord and connected on a separate circuit another breaker and that one did not trip Advised manager that breaker would have to be replacedUploaded picture for documentation
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near League City, Texas 77573
donnie
Job Details:
02/23/2024
Replaced motor and blower wheel. Operations are correct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, Texas 77056
Louis R
Job Details:
02/23/2024
Found broken filter housing. Provided quote.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near La Marque, Texas 77568
donnie
Job Details:
02/23/2024
Repaired pinched water line under refrigerator . Operations are correct now
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/23/2024
checked and reset unit and all function worked ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Arcola, Texas 77583
roosevelt
Job Details:
02/23/2024
bad basket; ordrng 1 W11172199 (basket)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/23/2024
checked and reset unit and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Santa Fe, Texas 77517
donnie
Job Details:
02/23/2024
"Replaced open icemaker, operations are correct now ; used 1 W10873791 (Icemaker) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Katy, Texas 77493
martin
Job Details:
02/23/2024
"Needs magnetron,transformer,capacitor,diode,thermostat ; ordrng 1 W11391712 (Magnetron) and 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat)"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Porter, Texas 77365
leonard
Job Details:
02/23/2024
order parts 2wgt; ordrng 1 W10780045 (suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, Texas 77082
raul
Job Details:
02/23/2024
Customer explained they hear a sizzling noise on freezer. I inspected and explained to customer that is a normal sound due to fridge going into a defrost cycle. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LW
Near Kemah, Texas 77565
donnie
Job Details:
02/23/2024
Need control board and fan; ordrng 1 W11620570 (Board) and 1 W11548751 (Convection motor) and 1 W10833885 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, Texas 77583
roosevelt
Job Details:
02/23/2024
replaced defective control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/23/2024
bad modules; ordrng 1 w11683243 (led module kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77082
raul
Job Details:
02/23/2024
Ran diagnostic and found error code F8E1 Long fill. Customer explained that plumbers fix cold water valve in wall. After inspecting valve I removed clog from cold water side.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Porter Heights, Texas 77365
leonard
Job Details:
02/23/2024
tightened loose cam nut and ran test cycle. test ok
We serviced a
WHIRLPOOL RANGE
Model WTW4816FW3
Near Humble, Texas 77346
leonard
Job Details:
02/23/2024
"order parts 2wgt; ordrng 1 W11454741 (gearcase) and 1 285565 (agitator assy,comp) and 1 W10772621 (screw)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Humble, Texas 77346
leonard
Job Details:
02/23/2024
replaced shorted control board and control panel and locked drain pump and broken wire harness and pressure hose and ran test cycle. test ok
We serviced a
WHIRLPOOL FREEZER
Model KBSN608ESS01
Near Montgomery, Texas 77356
james
Job Details:
02/23/2024
Checked unit and remove debris from evaporator drain line. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Houston, Texas 77057
Louis R
Job Details:
02/23/2024
Ran diagnostics
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS10
Near Houston, Texas 77040
jerrell
Job Details:
02/23/2024
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS2
Near Pearland, Texas 77581
chris
Job Details:
02/23/2024
Found missing hardware part order ; ordrng 1 W11502191 (Hardware) and 1 WP8269145 (Bracket)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ01
Near Friendswood, Texas 77546
chris
Job Details:
02/23/2024
Unit was replaced
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Houston, Texas 77059
chris
Job Details:
02/23/2024
Found faulty compressor and process tube part order; ordrng 1 W10779331 (Compressor)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS
Near Manvel, Texas 77578
chris
Job Details:
02/23/2024
Found faulty burner and cooktop part order ; ordrng 1 WPW10515455 (Burner) and 1 W11032119 (Cooktop)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Manvel, Texas 77578
chris
Job Details:
02/23/2024
Found loose connection at user interface. Reinstalled loose connection. Unit is now working as intended
We serviced a
WHIRLPOOL OVEN
Model RBD275PDQ12
Near Pearland, Texas 77584
chris
Job Details:
02/23/2024
Found that unit needs new control. Control is unavailable. Could not replicate shocking sensation
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Pearland, Texas 77581
chris
Job Details:
02/23/2024
Found faulty control and user interface part order ; ordrng 1 W11621180 (Control) and 1 W11478525 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, Texas 77423
martin
Job Details:
02/23/2024
Needs door bin ; ordrng 1 W11239961 (Door Bin)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Conroe, Texas 77302
james
Job Details:
02/23/2024
Close document for trip and diagnosis and return parts. Unit has been replaced.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Spring, Texas 77388
Osiel
Job Details:
02/23/2024
Front right burner loose connections - properly installing element tested functioning as normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Spring, Texas 77388
Osiel
Job Details:
02/23/2024
No power not working- unit not getting power. pulled unit out getting no power to outlet. Need electrician to check outlet
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Houston, Texas 77016
Gary L
Job Details:
02/23/2024
Found bottom drawer not properly lined up on track. Removed drawer and reinstalled. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, Texas 77365
leonard
Job Details:
02/23/2024
tightend loose door handle set screws and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Porter Heights, Texas 77365
leonard
Job Details:
02/23/2024
removed front panel and resecured in bottom retainer clip and reinstalled front panel and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model MED6500MW0
Near Porter, Texas 77365
leonard
Job Details:
02/23/2024
adjusted blower housing and checked all operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Porter, Texas 77365
leonard
Job Details:
02/23/2024
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Richmond, Texas 77406
raul
Job Details:
02/23/2024
I had to adjust the utensil tray to allow door to close properly.
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW3
Near Houston, Texas 77027
Louis R
Job Details:
02/23/2024
Fixed back support bracket
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Friendswood, Texas 77546
donnie
Job Details:
02/23/2024
"Repaired door latch receiver, door is correct now"
We serviced a
WHIRLPOOL COOKTOP
Model WOD93EC0AE01
Near League City, Texas 77573
donnie
Job Details:
02/23/2024
"Unit exchanged, not being repaired"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Friendswood, Texas 77546
chris
Job Details:
02/22/2024
Found faulty compressor part order ; ordrng 1 W11574734 (Compressor) and 1 w11506635 (Process tube)
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X158W00
Near Houston, Texas 77024
Louis R
Job Details:
02/22/2024
Replaced bad bin stat
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Houston, Texas 77024
Louis R
Job Details:
02/22/2024
Replaced drain pump.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, Texas 77024
Louis R
Job Details:
02/22/2024
Replaced drain pump.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Channelview, Texas 77530
ricky
Job Details:
02/22/2024
found and resecured splutch nut
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, Texas 77015
ricky
Job Details:
02/22/2024
found and cleared off balance code
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Richmond, Texas 77407
raul
Job Details:
02/22/2024
"Replaced latch, capacitor, belt, actuator, cam"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB06
Near Richmond, Texas 77406
raul
Job Details:
02/22/2024
Replaced air diffuser
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Richmond, Texas 77406
raul
Job Details:
02/22/2024
Will need drain pump. Gave customer a quote and he will call whirlpool to see if they'll cover repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FMS01
Near Friendswood, Texas 77546
chris
Job Details:
02/22/2024
Found faulty valve part order ; ordrng 1 WP2313917 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Alvin, Texas 77511
chris
Job Details:
02/22/2024
Ran unit through diagnostic cycle 4 times. Could not replicate issue.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Conroe, Texas 77304
james
Job Details:
02/22/2024
Assisted Tech JP with repair
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Conroe, Texas 77304
james
Job Details:
02/22/2024
"Checked unit and replaced door, hinges and other parts. Unit checks ok.Assisted by Tech JP"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Conroe, Texas 77302
james
Job Details:
02/22/2024
Checked unit and replaced clutch rotor and slider. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Dickinson, Texas 77539
angel
Job Details:
02/22/2024
Needs parts; ordrng 1 W11524655 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, Texas 77047
ricky
Job Details:
02/22/2024
need cabinet; ordrng 1 w10478060 and 4 w11179235s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Houston, Texas 77040
jerrell
Job Details:
02/22/2024
Installed panel and name plate ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Houston, Texas 77040
jerrell
Job Details:
02/22/2024
Customer have a bad filter ran test all operations normal customer to replace the filter
We serviced a
JENNAIR OVEN
Model JJW2830DP01
Near Houston, Texas 77056
Louis R
Job Details:
02/22/2024
Found F2E1 error; ordrng 1 W11236888 (UI)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77042
jerrell
Job Details:
02/22/2024
"Installed harness , shield and toe panels all test normal."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Richmond, Texas 77406
raul
Job Details:
02/22/2024
Ran diagnostic and didn't find any error codes. I ran a diagnostic cycle and unit doesn't shake. I explained to customer how to properly load. She will try to get recording of noise.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Conroe, Texas 77304
james
Job Details:
02/22/2024
Checked unit and replaced weak R FF door closer per Bryce @ Tech Line SR# 7738383184. Unit checks ok.
We serviced a
WHIRLPOOL FREEZER
Model WRF550CDHZ01
Near Tomball, Texas 77377
Josue
Job Details:
02/22/2024
Repaired unit. Customer to monitor unit one week.