We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Richmond, TX 77406
raul
Job Details: 08/04/2022
Will need rollers and pulley; ordrng 2 Wpw10314173 (Rollers)s and 1 279640 (Pulley)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Friendswood, TX 77546
johnny
Job Details: 08/04/2022
Found faulty water valve replaced valve unit is working as intended no issues found at this time ; used 1 W11096285 (Water valve) from stock
We serviced a
UNKNOWN VENTHOODS
Model UXT5530AAS3
Near Pearland, TX 77089
johnny
Job Details: 08/04/2022
Closing out per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Pearland, TX 77581
johnny
Job Details: 08/04/2022
Part order no return date McKinsey faulty damper part order no return date ; ordrng 1 W11204060 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Houston, TX 77047
chris
Job Details: 08/04/2022
Found that freezer door needed adjustment as it was not sealing correctly. Reinstalled door correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Houston, TX 77089
johnny
Job Details: 08/04/2022
Found broke manifold replaced manifold and blade unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77089
johnny
Job Details: 08/04/2022
7734222369Called Techline about unit not washing correctly was advised to have customer use less gel soap and add rinse aid. Customer highly dissatisfied with unit and distrustful for unit not being a year old and with having so many parts replaced for same issue. Advised customer to contact customer survive for further assistance
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Montgomery, TX 77316
james
Job Details: 08/04/2022
Checked unit and adjusted left front burner head and igniter. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Montgomery, TX 77316
james
Job Details: 08/04/2022
Checked unit and found unit being used in a commercial kitchen. Also found damage due to a fire or extreme heat on the inside of oven cavity and ash in bottom of unit. Documented with Sheena at Safety and advised do not make repairs. Issued SR# 7734243779use authorization # w13py61wl1
We serviced a
WHIRLPOOL WAS
Model MGD8200FC0
Near Houston, TX 77019
anthony
Job Details: 08/04/2022
F3 01 f8 02 error code needs new valve and dispenser assembly ; ordrng 1 WPW10247306 (Valve) and 1 W10862190 (Dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Houston, TX 77089
johnny
Job Details: 08/04/2022
Found faulty HEST replaced heater unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Roman Forest, TX 77357
leonard
Job Details: 08/04/2022
replaced faulty control board and and pressure switch hose and ran test cycle. test ok; used 1 w10846364 (hose) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Houston, TX 77062
johnny
Job Details: 08/04/2022
Replaced element per sp
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77062
johnny
Job Details: 08/04/2022
Found faulty geeecase replaced gearcase unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cypress, TX 77433
kayla
Job Details: 08/03/2022
DO helped replace compressor. Evacuated unit. Recharged and checked for leaks. All operations are correct. Customer to monitor unit and is aware 24 hour cooling and 48hour ice maker to make ice.Spoke to Kristy with TPPS to get authorization for single labor sealed system.. compressor replacement. Kristy said there was no need to ask for authorization and to submit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cypress, TX 77429
kayla
Job Details: 08/03/2022
Replaced parts. All operations are correct. Customer to monitor unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KUBL304EBS02
Near Montgomery, TX 77356
james
Job Details: 08/03/2022
Checke unit and replaced locked compressor and drier. Recharged system and unit checks ok. Assisted by Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cypress, TX 77429
donnie
Job Details: 08/03/2022
"Different problem, called tech line . Installed parts tech line wanted. Operations are correct now"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Houston, TX 77024
jerrell
Job Details: 08/03/2022
Tech to run service 8-4-22; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Pearland, TX 77089
johnny
Job Details: 08/03/2022
Found loose dispenser not properly installed reinstalled dispenser unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Pearland, TX 77581
johnny
Job Details: 08/03/2022
Customer highly dissatisfied with unit due to icemaker taking 3 days of un-interruption to fill up of the whole bin. Advised by Techline that operation is normal. Drops approx. 50 cubes in 24 hrs Sr-Chris 7734266271
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kemah, TX 77565
johnny
Job Details: 08/03/2022
Replaced heater per sp
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL03
Near Porter, TX 77365
gary
Job Details: 08/03/2022
"Ran diagnostics, customer advised on issue with water filter and unit functions. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM
Near Magnolia, TX 77355
gary
Job Details: 08/03/2022
"Ran diagnostics, ordering complete compressor and evaporator plus fittings ; ordrng 1 W11580057 (Compressor) and 2 W11506619 (Fitting)s and 2 W11578570 (Fitting)s and 2 W11506619 (Fitting)s and 1 W11578004 (Evaporator) and 2 W11504450 (Fitting)s and 2 W11506619 (Fitting)s"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ1
Near Magnolia, TX 77355
gary
Job Details: 08/03/2022
"Ran diagnostics, ordering complete cooktop damaged interfering with burners ; ordrng 1 W11121761 (Cooktop)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, TX 77433
kayla
Job Details: 08/03/2022
DO helped uninstall unit to replace parts. Ran tests. All operations are correct. Reinstalled unit.Authorization: K13RH50ML2
We serviced a
UNKNOWN VENT HOOD
Model UVL6036JSS2
Near Pinehurst, TX 77362
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted switch, all functions checked ok. Unit working as designed ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cypress, TX 77433
kayla
Job Details: 08/03/2022
Replaced part for recall. All operations are correct.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near The Woodlands, TX 77375
gary
Job Details: 08/03/2022
"Replaced main control assembly, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Need to order; ordrng 1 W11546609 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cypress, TX 77433
donnie
Job Details: 08/03/2022
Helped KD repair refrigerator
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Cypress, TX 77433
donnie
Job Details: 08/03/2022
Helped KD repair wall oven/microwave
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cypress, TX 77429
donnie
Job Details: 08/03/2022
Helped KD repair ref
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS04
Near Houston, TX 77056
anthony
Job Details: 08/03/2022
Replaced leaky evaporator all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77006
ben
Job Details: 08/03/2022
order part; ordrng 1 w11366500 (tube)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Friendswood, TX 77546
johnny
Job Details: 08/03/2022
Unit works great
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, TX 77004
ben
Job Details: 08/03/2022
checked unit adjusted the drain hose and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77004
ben
Job Details: 08/03/2022
order part; ordrng 1 W10894098 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77004
ben
Job Details: 08/03/2022
checked unit removed the ice from the fill tube and checked operation
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS1
Near Houston, TX 77004
ben
Job Details: 08/03/2022
checked unit reconnected the ribbon connector to the ui and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Installed listed parts all test normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 08/03/2022
Replaced part for recall. All operations are correct.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Houston, TX 77079
jerrell
Job Details: 08/03/2022
Installed ui and control all test normal.
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRB03
Near Houston, TX 77045
roosevelt
Job Details: 08/03/2022
checked and put spring back on housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77053
roosevelt
Job Details: 08/03/2022
checked and unit is making ice but not fast enough for customer if customer calls bad order icemaker w11546935
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cypress, TX 77429
kayla
Job Details: 08/03/2022
Replaced part. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Huffman, TX 77336
leonard
Job Details: 08/03/2022
replaced faulty icemaker and ran test cycle. test ok; used 1 W11483245 (icemaker) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Katy, TX 77493
raul
Job Details: 08/03/2022
Assisted MY
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Richmond, TX 77406
raul
Job Details: 08/03/2022
Assisted mY
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
anthony
Job Details: 08/03/2022
Needs parts; ordrng 1 W11034363 (Control)
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW0
Near Houston, TX 77027
anthony
Job Details: 08/03/2022
1607 needs parts ; ordrng 1 W10883783 (Gearcase) and 1 W10906604 (Pump) and 1 W10882132 (Tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bellaire, TX 77401
anthony
Job Details: 08/03/2022
Unit needs sealed system repair parts are covered but labor isnt. Labor to repair unit is 1600 dollars. Changing evaporator and compressor also installing dye drier and recharging system customer to call back if they want unit repaired
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77096
anthony
Job Details: 08/03/2022
Replaced heating element per service pointer all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, TX 77401
ben
Job Details: 08/03/2022
replacer the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bellaire, TX 77401
ben
Job Details: 08/03/2022
replaced the heating element; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS03
Near Bellaire, TX 77401
ben
Job Details: 08/03/2022
checked unit cycled the ice maker twice the unit checked ok
We serviced a
KITCHEN AID COOKTOP
Model KCGC506JSS
Near Friendswood, TX 77546
johnny
Job Details: 08/03/2022
Found damaged trimming part order no return date ; ordrng 1 W11047750 (Left trim) and 1 W11047752 (Right trim)
We serviced a
WHIRLPOOL KITCHEN
Model WRS588FIHZ04
Near Katy, TX 77494
martin
Job Details: 08/03/2022
Replaced bin
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Richmond, TX 77406
martin
Job Details: 08/03/2022
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Hockley, TX 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted leveling and customer advised on proper loads. Removed error codes from memory. Customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hockley, TX 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, replaced heating element per Special Project S17304 all functions checked ok at this time ; used 1 W11537778 (Heater) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Hockley, TX 77447
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted issue with water coming into unit. And reset controls all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
bad control; ordrng 1 w10906426 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
replaced all 12 modules and dl auth# is k13r2n0sl2
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC3
Near Missouri City, TX 77459
roosevelt
Job Details: 08/03/2022
called tech line and spoke with steve and was advised that washer is working as designed and that customer should not just put 1throw rug into unit sr# is 7734262832
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Fresno, TX 77545
roosevelt
Job Details: 08/03/2022
checked and found that customer vents are blocked up and has no airflow.... customer will to clean vent and dryer is heating
We serviced a
JENNAIR OVEN
Model JJW9330DDS
Near Houston, TX 77064
Gary L
Job Details: 08/03/2022
"Found faulty control board display, order parts ; ordrng 1 5765M48960 (Display board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Need to order ; ordrng 1 W11546609 (CONTRL-BOX) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Tomball, TX 77375
kayla
Job Details: 08/03/2022
Found vent attachment pushed against wall and dryer causing no air flow. Dryer too hot and turns off. Explained to customer about moving the dryer one foot away from the wall for the attachment to fit. Customer does not believe that they need to do this and does not believe a word I say. Customer demands I order a new vent attachment and install it. I explained to customer that we are not responsible for buying vents and installing vents.. we only repair appliances. Removed vent attachment from dryer and all operations are correct now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, TX 77375
kayla
Job Details: 08/03/2022
Ran diagnostics and found no errors at this time. Could not duplicate issue. All operations are correct.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Tomball, TX 77375
gary
Job Details: 08/03/2022
Quoting customer for capacitor 138.18 and main control294.04. Pending further action
We serviced a
JENNAIR COOKTOP
Model JGCP436HL00
Near Porter, TX 77365
gary
Job Details: 08/03/2022
"Ran diagnostics, adjusted burner caps and customer advised on unit functions. Checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Houston, TX 77072
raul
Job Details: 08/03/2022
Will need suspension rods; ordrng 1 W11400156 (Suspension rods)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77055
jerrell
Job Details: 08/03/2022
Replaced terminal ran test all operations normal.; ordrng 1 279318 (TERMINAL)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Fulshear, TX 77441
martin
Job Details: 08/03/2022
Customer complaintWanted to ensure dryer was venting out properly. Checked n working as intended at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Humble, TX 77346
leonard
Job Details: 08/03/2022
repaired broken red wire at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near La Porte, TX 77571
Allen
Job Details: 08/03/2022
Completing for diag fee only unit pexed
We serviced a
IKEA RANGE
Model IES360GW0
Near Galveston, TX 77550
miguel
Job Details: 08/03/2022
order parts; ordrng 1 W11536795 (cntrl)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77407
raul
Job Details: 08/03/2022
Replaced thermal cut off; used 1 W10900067 (Thermal cut off) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77089
johnny
Job Details: 08/03/2022
Order control and thermistor ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Brookshire, TX 77423
martin
Job Details: 08/03/2022
Customer complaint is that fridge not getting cold. Noticed Mrs. has top shelf packed and not allowing proper airflow. Advised customer to to adjust shelf to allow air to pass freely and to allow 24 hrs for fridge to reach change of temperature
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL02
Near Pinehurst, TX 77362
gary
Job Details: 08/03/2022
"Replaced controls, blower, inverter, filter and magnetron assembly. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Huffman, TX 77336
leonard
Job Details: 08/03/2022
adjusted simmer flames on rt. and left front burners and checked all other operations. ck ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204GPS
Near Houston, TX 77024
anthony
Job Details: 08/03/2022
Repaired and inner door issue not allowing door to close evenly all ok no problems
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Cypress, TX 77433
kayla
Job Details: 08/03/2022
Returning part. Unit was replaced. Service no longer needed. Close out.
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW2
Near Galveston, TX 77554
miguel
Job Details: 08/03/2022
order part; ordrng 1 W11322884 (cntrl) and 1 W11316246 (pressure switch) and 1 W11456953 (pressure switch hose)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Galveston, TX 77554
miguel
Job Details: 08/03/2022
checked over unit. found furner caps out of place. reinstaled burner caps. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Galveston, TX 77550
miguel
Job Details: 08/03/2022
order parts; ordrng 1 W10721967
We serviced a
IKEA M/W OTR
Model IMH160FW2
Near Galveston, TX 77550
miguel
Job Details: 08/03/2022
checked over unit. reset cntrl. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRV22FVWH00
Near Galveston, TX 77554
miguel
Job Details: 08/03/2022
checked over unit. fund bad sart device. instaled new start device. unit orking as designed.; used 1 WPW10448874 (STARTDEV) from stock
We serviced a
WHIRLPOOL WASHER
Model WGD5010LW0
Near League City, TX 77573
Gary L
Job Details: 08/03/2022
"Found faulty capacitor, replaced capacitor, unit is now working as intended ; used 1 W11395618 (Capacitor) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Texas City, TX 77590
Gary L
Job Details: 08/03/2022
Found at faulty connection at terminal Block properly reinstalled terminal block unit is now working as intended
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Conroe, TX 77385
james
Job Details: 08/03/2022
Order part reschedule with customer2wgt; ordrng 1 W11167902 (cover-evap) and 1 W11332011 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Montgomery, TX 77356
james
Job Details: 08/03/2022
Checked unit and replaced all 12 LED modules per Technical Service Pointer #: W11606409 Rev D
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Humble, TX 77396
leonard
Job Details: 08/03/2022
checked unit and found faulty suspenssion. gave estimate for repair. customer will call back if wants to repair. do not order parts yet; ordrng 1 W10780048 (suspension)
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near League City, TX 77573
miguel
Job Details: 08/03/2022
checked over unit. found unit not getting 240 vac at wall outet. cust will call electrition.
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Pearland, TX 77584
johnny
Job Details: 08/03/2022
"Found faulty fuse replaced fuse unit is working as intended no issues found at this time ; used 1 279973 (Cut off), and 1 W10693363 (Fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Pearland, TX 77584
johnny
Job Details: 08/03/2022
Found faulty water valve replaced valve unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Humble, TX 77346
leonard
Job Details: 08/03/2022
checked unit and gave estimate for repair.customer will call back if wants repaired. do not order parts yet; ordrng 1 W11454741 (gearcase) and 1 W10721967 (drive pulley) and 1 WP3951632 (agitator) and 1 W11222849 (valve)
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC1
Near Humble, TX 77396
leonard
Job Details: 08/03/2022
checked unit and found faulty motor and pulley and blower.customer will call bvack if wants repaired. don't order parts yet.; ordrng 1 W11448775 (motor) and 1 WP697772 (blower wheel) and 1 W10837240 (idler pulley)