Checked unit with tech line and they recommended to replace the evaporator fanFile#. 7740951051; ordrng 1 W11224591 (Evaporator fan)

I replaced the panel because it wasn't working and checked ok

Order actuator and lower harness; ordrng 1 W11643701 (Harness) and 1 W11481722 (Actuator)

"Per tech line, there is a fix coming but its not here yet. They will send to us when its ready. Do not schedule per Derrick at tech line. Consumer called and message left. Party should be here very soon; O-emld tckt"

Order control; ordrng 1 W11742939 (Control)

Order appliance manager; ordrng 2 W11448962 (Appliance manager)s

Need sump motor ordered; ordrng 1 W11613570 (Sump pump) and 1 W11665217 (Control board)

Ordering replacement Control-elec ; ordrng 1 W11608056 (Control-elec)

Property management was not avaialble at certain time .Need to reschedule. Texh. informed CSR ; saved tckt

"Ran diagnostics, quoting customer for complete sump assembly replacement 206.40 plus tax. Pending further action (W11665769)"

Reconnected panel and checlk all function

Checked unit found belt came off put belt back on unit tested properly

Found Reservoir frozen defrost unit working OK now

Replaced loud gear case and worn belt checked operation ok

Diagnosed unit and found water turned off unit checks ok

Diagnosed unit and found unit unplugged reconnected unit checks ok

Knobs wrong color reordered; ordrng 1 W11576416 (Stainless knobs)

replaced faulty control board and ran test cycle. test ok

"Checked left rear burner turn on when unit is in bake cycle called tech line checked voltage found bad switch was advised that customer need to leave unit unplugged an replace Switch, InfiniteSR#7741100420"

"I replaced the harness, capacitor and actuator, unit started working fine, I explained to the customer on how to use the unit correctly, to prevent damaging the parts like this"

Diagnosed unit and found no leaks found that customer never used unit and was smelling the burn in ran and tested unit checks ok

Replaced shorted capacitor unit checks ok

Replaced top unit checks ok

Upon arrival i diagnosed unit. No error codes found. I ran unit and took 6 readings and calibrated unit. Unit is working as designed.

Upon replacing the parts the unit is now working properly as designed. It is responsive and working

"Upon arrival and after diagnosing I noticed low water pressure coming in. I replaced the valve and it improved but still was the same. When I compared with and without the filter there was a better improvement. The customer had a new filter and it fixed the low water pressure issue. The batch of ice is good, As of now the unit is working as designed."

Upon arrival and after diagnosing I noticed the loud sound when the drums is turning. Will need part ; ordrng 1 33001790 (BLOWER WHEEL) and 1 WP33002795 (MOTOR) and 4 12001541 (ROLLERS)s and 4 WP9703438 (RETAINER)s and 4 WP6-3129480 (SHAFT)s

"Ran diagnostic, on previous visit element was operating, element not working in this visit, ordering element, and sensors; ordrng 1 WP3387747 (Element) and 1 WP8557403 (High limit thermostat) and 1 280148 (Thermal cutoff kit) and 1 W10909685 (Fuse thermal) and 1 WP8577274 (Thermistor)"

"Ran diagnostic, adjust blower wheel all functions checked okay"

Ran diagnostic replace damage suspension all functions checked okay

"Ran diagnostic replace motor and wheel, all functions checked okay"

Ran diagnostic replace faulty console all functions checked okay

Replace parts unit didnt work error code F9E0 an F1E1 called tech line was advised to reorder parts ; ordrng 1 W11261165 (Control) and 1 W11616677 (Console)

Will need knobs ; ordrng 5 W11366438 (Knobs)s

Tested dispenser and found it slow drip coming out Will order new dispenser ; ordrng 1 W11413340 (Soap Dispenser)

bad valve; ordrng 1 w11627513 (housing) and 1 w11595805 (valve)

"umnit needs sump, and sensor.; ordrng 1 W11613479 (sump assy) and 1 W11612329 (sensor)"

ran diag. no codes. ran vent test. unit has vent restriction. advised cust on drying times and vent blockage. unit tested ok.

Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no issues at this time

Upon arrival costumer was saying a whole different issue it was the panel kept saying pre heat instead of heating. Will need a panel and thermostat. ; ordrng 1 W11652041 (Panel) and 1 W10833885 (Sensor)

Upon arrival the oven had no leaks and was functional will document to safety.

"After running diagnostics, I found that the unit had poor airflow. I noticed the filter was full of lint, and even after clearing it, the unit still had weak suction. I then disconnected the units exit vent, and proper airflow was restored. While running the unit without the vent connected, it operated normally. This indicates that the issue lies with the homes vent system, which is restricting airflow and causing the dryer to lose suction. The unit itself is functioning properly. I advised the customer to have a professional clean out the homes vent system to resolve the issue."

unit needs a replacement control board ; ordrng 1 W11410063 (CNTRL-ELEC)

"Upon arrival, I inspected the previous repair involving the seal system components to confirm that the unit was operating as expected. The lines were getting hot, indicating that cooling was flowing through the system without leaks or component failures. The previous repair appeared to be successful, and both compartments were cooling normally. This also aligned with the temperature readings recorded through the data loggers by the previous technician, confirming that the unit was cooling within the specified range.The customer submitted a video capturing a noise coming from the freezer, which sounded like the evaporator fan hitting ice. I asked the customer if they had noticed any ice buildup on the back panel, to which they responded no. During my inspection, I did not find any ice present.Next, I addressed the customer's second complaint regarding the lack of ice production. Under diagnostics, we performed Service Test 56 and found an E5 error code. This error is preventing the ice maker from operating correctly. After consulting with our tech support team and sharing my findings, they recommended running a power cycle by disconnecting the unit for five minutes and then reconnecting it. This should clear the error code from the ice maker and reset its cycle.Initially, I informed the customer that I would provide a quote for two componentsthe ice maker and the freezer evaporator assembly. However, after discussing the issue with our Techline, they advised running a power cycle first, monitoring the unit for a few days, and checking ice production before proceeding with any part replacements. If the error code returns, ice production does not resume, or the freezer evaporator freezes over, we can proceed with replacing both the ice maker and the freezer evaporator assembly. SR#7741093085; ordrng 1 W11658802 (ICEMAKER) and 1 W11578030 (MOTOR-EVAP)"

after diagnostics the unit noise seem to be coming from 2 sources the blower wheel and the drum support roller - quoted customer for both and will proceed with replacement ; ordrng 1 12001541 (DRUM ROLLER) and 1 Y303836 (BLOWER WHEEL ASSEMBLY & CLAMP)

"compressor start relay loose not allowing compressor to kick on - secured and tested - compressor able to start as normal, lines getting hot and cool air flowing through unit."

"The cam teeth were worn out, causing slipping and grinding noises. Upon inspection, I noticed signs of the guard rubbing against the ground, likely due to overload or excessive weight. I replaced the cam using truck stock and tested the unit, confirming it is now functioning normally. I advised the customer to properly balance the load and avoid overloading the washer to prevent future issues.; used 1 W10721967 (Cam) from stock"

Need to replace ; ordrng 1 W11566897 (EVAPORATOR) and 1 W11736670 (COMPRESSOR) and 1 W11685134 (INVRTR-BOX)

Diagnosed range with left burner not heating. Connected loose harness at infinite switch causing unit not to heat. Operations are correct.

Unit is still vacant. I installed connector coupling ; used 2 8201815 (Connector coupling) from stock

Diagnosed unit and found element grounded adjusted ran and tested unit checks ok

Removed and replaced bake and broil elements sent from Tulsa. Set oven to bake at 500 degrees. Oven worked without tripping breaker

adjusted simmer flames on all burners and checked all operations. ck ok

"Loose door switch assembly - reattach and test it, able to turn light on and off and start cycle as normal"

Closing ticket

Replaced parts ran and tested unit checks ok

"Checked unit and unit doesn't have a leak the leak is from the line coming from the wall, I showed it to the customer and explained to get a plumber to fix it"

"Ran diagnostics, documented findings from continued error code. Ordering inlet assembly ; ordrng 1 W11535094 (Inlet assembly)"

"Ran diagnostics, documented door concerns with techline. No further work suggested at this time. Gasket still adjusting to door frame."

Tech to close ticket unit is getting replaced per customer by K&N

Installed pump and drain hose ran test all operations normal.; used 1 W11766555 (Drain hose) from stock

Need to order; ordrng 1 WPW10418332 (Pump assembly) and 1 WPW10179455 (Housing 120.00) and 1 WPW10193605 (CAP 10.00) and 1 WPW10348269 (Drain pump 80.00)

reseated stuck float and ran test cycle. all test ok

Order control; ordrng 1 W11607637 (Control)

Explained operation of loading correctly. Operation of unit ok

Repaired loose leveler that was causing unit to get off balance and not finish cycle

caned out pump unit is correct now

Upon arrival i replaced parts but couldnt finish job due to pulley. Will need to order part.; ordrng 1 W10837240 (Idler Pulley)

part order; ordrng 1 w11449840 (gear case) and 1 w11481722 (acuater) and 1 W10721967 (drive pulley) and 1 w11239857 (belt) and 1 w11409708 (shield) and 1 w11395618 (cap)

Installed fill tube sleeve and checked operation ok

Replaced shorted sensor and checked operation of unit ok

Found blocked float switch and checked operation of unit ok

Replaced broken harness and latch and checked operation of unit ok

Replaced shorted Led and checked operation of unit ok

Water line frozen. Consumer to defrost

replaced bad element

bad motor; ordrng 1 279827 (motor!dryer)

Replaced shorted control and checked operation of unit ok

"Ran diagnostics,ordering replacement control, latch and pump assembly.; ordrng 1 W11419171 (Control) and 1 W11700916 (Latch) and 1 W11396717 (Pump)"

"Ran diagnostics, ordering replacement timer assembly ; ordrng 1 W10857612 (Timer)"

Call canceled at door

Unit still not working replaced required parts ordered board and fuse; ordrng 1 280148 (Thermal cut off kit) and 1 W11461188 (Control board)

Removed and replaced bake and broil elements sent from Tulsa. Set oven to bake at 500 degrees. Allowed oven to heat to 350. It did not trip breaker. Oven seems to be fine.

replaced faulty icemaker and valve and ran harvest and fill test. test ok

replaced bad element; used 1 WP3387747 (ELEMENT) from stock

replaced control

Replaced parts unit checks ok

Replaced broken harness and check operations unit is now working as designed customer was informed to run a clean washer cycle with a fresh before proceeding to use the washer. Unit is OK.

"Ran diagnostics, ordering replacement cam and belt assembly ; ordrng 2 Wpw10006384 (Belt)s and 1 W1072167 (Cam)"

"Ran diagnostics, corrected issue with pump connector once more. Customer advised on monitoring"

I replaced the valve and checked ok

Replaced dispenser unit check ok

Replace parts all water drain out unit now drain pump will not shut off due to bad pressure switch on control board try to let unit clear itself out pump turn off put unit in wash cycle pump turn on an doesnt turn off; ordrng 1 W11742939 (Control)

I installed a connector coupling from truck stock ; used 3 8201815 (Connector) from stock

"replaced control panel, and control. unit tested ok."

"replaced control, and cam. unit tested ok."

ran test. removed blower cover. removed airflow resrtiction. unit tested ok. advised cust on lint filter maintenance.

needs htr and stats; ordrng 1 279318 and 1 3397659 and 1 w11344457 and 1 279973

need tmr and htr; ordrng 1 w10745655 and 1 3387134 and 1 3977393 and 1 w10724237

Installed pump and motor due to unit not entering cycles. Operations are now correct.