We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 12/27/2023
bad basket; ordrng 1 W11172199 (basket)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, TX 77583
roosevelt
Job Details: 12/27/2023
checked and customer needs to clean vent no air flow all fiunction ok
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HB01
Near Missouri City, TX 77459
roosevelt
Job Details: 12/27/2023
checked and all function ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Hockley, TX 77447
gary
Job Details: 12/27/2023
"Replaced faulty burner in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Arcola, TX 77545
roosevelt
Job Details: 12/27/2023
replaced bad control; used 1 w11552018 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJMO
Near Manvel, TX 77578
chris
Job Details: 12/27/2023
Found faulty control and drawer slider part order ; ordrng 1 W11636101 (Control) and 1 W10712395 (Slider)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS02
Near Manvel, TX 77578
chris
Job Details: 12/27/2023
Unit was sent for review
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Spring, TX 77388
Gary L
Job Details: 12/27/2023
Assisted tech in repairing cooktop.
We serviced a
WHIRLPOOL OVEN
Model JGRP548HL05
Near Montgomery, TX 77356
james
Job Details: 12/27/2023
Assisted Tech JP with repairauth# J19UEB1AL2
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77018
Louis R
Job Details: 12/27/2023
Auth#W19UDR1NL1.5 replaced bad gearcase
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
donnie
Job Details: 12/27/2023
Replaced icemaker with open thermistor. Operations are correct now
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Missouri City, TX 77459
derrick
Job Details: 12/27/2023
Order and send back to RL; ordrng 1 W10508188 (Drum)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Booth, TX 77469
derrick
Job Details: 12/27/2023
Replaced shorted UI board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Magnolia, TX 77355
gary
Job Details: 12/27/2023
"Attempted door replacement, corrected issue with model will need to re order correct door; ordrng 1 Lw11258441 (Door)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Arcola, TX 77583
derrick
Job Details: 12/27/2023
Order blower wheel ; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Magnolia, TX 77355
gary
Job Details: 12/27/2023
"Replaced faulty timer and switch, all functions checked ok at this time. Customer also advised on restriction with vent in home."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Houston, TX 77063
jerrell
Job Details: 12/27/2023
Tech assist for JL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Humble, TX 77339
leonard
Job Details: 12/27/2023
realigned deli drawes and lubricated slides and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Houston, TX 77042
jerrell
Job Details: 12/27/2023
Installed listed parts ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Fulshear, TX 77441
martin
Job Details: 12/27/2023
Replaced pump Tested and working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77407
raul
Job Details: 12/27/2023
After replacing pump and motor the new motor was faulty. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control) and 1 Wpw10671905 (Detergent dispenser)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Katy, TX 77494
raul
Job Details: 12/27/2023
Upon arrival customer had breaker off and once he turned it back on the screen on console kept resetting. Will need new console. Gave customer a quote and they will think about it.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near League City, TX 77573
donnie
Job Details: 12/27/2023
"Need gearcase, basket and agitator ; ordrng 1 285565 (Agitator) and 1 W10554251 (Basket) and 1 W11454741 (Gearcase)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Fulshear, TX 77441
martin
Job Details: 12/27/2023
Inspected DW and found drain hose connected to disposal was very clogged with buildup and not allowing for proper drainage Cleared and ran diagnostics no codes found and all water drained properly Uploaded picture for documentation
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Fulshear, TX 77441
martin
Job Details: 12/27/2023
Door control panel non responsive Will order door with control ; ordrng 1 W11625194 (Door panel with control)
We serviced a
WHIRLPOOL DRYER
Model WGD6150PW0
Near Fulshear, TX 77441
martin
Job Details: 12/27/2023
Controls are dead non responsive Checked for proper voltage and is getting correct voltageWill order controls ; ordrng 1 W11680405 (Fascia) and 1 W11627521 (Encoder) and 1 W11591403 (ACU) and 1 W11551859 (HMI harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Fulshear, TX 77441
martin
Job Details: 12/27/2023
Replaced ice maker
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Richmond, TX 77406
raul
Job Details: 12/27/2023
"Replaced coupler, closer and bumper"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details: 12/27/2023
Will need basket; ordrng 1 W11172199 (Basket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Houston, TX 77096
Louis R
Job Details: 12/27/2023
Found bad vent; ordrng 1 W11483553 (Gasket) and 1 W11545290 (Vent) and 1 W11545539 (Vent gasket) and 1 W11414073 (Vent assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Houston, TX 77067
Osiel
Job Details: 12/27/2023
customer needs to replace bulb
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77067
Osiel
Job Details: 12/27/2023
"needs motor, capacitor & cam ; ordrng 1 w11026785 (Motor) and 1 w11395618 (Capacitor) and 1 w10721967 (Cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77065
Osiel
Job Details: 12/27/2023
need gearcase replacement ; ordrng 1 w11449840 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Humble, TX 77346
leonard
Job Details: 12/27/2023
replaced faulty icemaker and ran through harvest and fill test. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Huffman, TX 77336
leonard
Job Details: 12/27/2023
replaced faulty gearcase and agitator and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS
Near Huffman, TX 77336
leonard
Job Details: 12/27/2023
replaced faulty lower spray arm and seal and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 12/27/2023
order parts 2wgt; ordrng 1 WPW10498900 (spray arm)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Humble, TX 77338
leonard
Job Details: 12/27/2023
uninstalled unit and replaced faulty cooling fan and control board and checked operations. ck ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, TX 77084
jerrell
Job Details: 12/27/2023
Installed support ran test all operations normal.
We serviced a
JENNAIR RANGE
Model JDRP436HL01
Near Houston, TX 77005
derrick
Job Details: 12/22/2023
Order control; ordrng 1 W11492269 (Control)
We serviced a
WHIRLPOOL OVEN
Model GBD277PDS7
Near Houston, TX 77005
derrick
Job Details: 12/22/2023
Parts nla for this unit
We serviced a
JENN-AIR OVEN
Model JJW2430LL00
Near Houston, TX 77005
derrick
Job Details: 12/22/2023
Order console ; ordrng 1 W11598155 (Control)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Arcola, TX 77583
derrick
Job Details: 12/22/2023
Pulled unit and tightened cabinet and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Conroe, TX 77306
james
Job Details: 12/22/2023
"Checked unit and replaced shorted control, shifter and capacitor. Ran test cycle and unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Conroe, TX 77384
james
Job Details: 12/22/2023
Repaired loose wire in drain pump harness. Unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Shenandoah, TX 77384
james
Job Details: 12/22/2023
Checked unit and replaced missing oven vent trim. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Conroe, TX 77384
james
Job Details: 12/22/2023
Assisted tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Missouri City, TX 77459
roosevelt
Job Details: 12/22/2023
bad icemaker; ordrng 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Rosharon, TX 77583
derrick
Job Details: 12/22/2023
Replaced damaged handle and checked operation of unit ok
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Spring, TX 77382
kayla
Job Details: 12/22/2023
"Failed air flow meter test. Removed exhaust pipe, tested heat. All operations are correct now without unit being attached to vent system. Customer aware to fix exhaust pipe and clean vents. Customer paid service fee authorization # 09654p"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Tomball, TX 77375
kayla
Job Details: 12/22/2023
Replaced element. All operations are correct now. Customer ok. ; used 1 WP3387747 (Element) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Tomball, TX 77375
kayla
Job Details: 12/22/2023
Ordering parts. Two wgt; ordrng 1 W10446851 (Bottom drawer door liner) and 1 W11596150 (Bottom drawer door panel stainless) and 1 W11620487 (Door trim liner left side) and 1 W11620488 (Door trim liner right side)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Tomball, TX 77375
kayla
Job Details: 12/22/2023
Recalibrated. No error code when in diagnostics or when turning on cycles. Customer to monitor unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77056
jerrell
Job Details: 12/22/2023
Called techline talked to Drew to verify unit operations. He icemaker harvest ice every two hours. All operations normal at this time.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4124HW0
Near Houston, TX 77063
jerrell
Job Details: 12/22/2023
Reinstalled water supplies lines ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, TX 77346
leonard
Job Details: 12/22/2023
replaced faulty air diffuser and checked operations. ck ok; used 1 W11236851 (DIFFUSER) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details: 12/22/2023
Replaced shorted control and checked operation OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Tomball, TX 77377
kayla
Job Details: 12/22/2023
"No error codes. Drain pump tested Ok. Drain pushes water through hose and stops at air gap. Air gap issues, needs cleaning or replaced. Customer aware."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77377
kayla
Job Details: 12/22/2023
Nothing broken. Sent pictures. All operations are correct. Spoke to Brad techline.. SR# 7738081823..Customer aware to contact customer service for cosmetic damage and aware that cosmetic damage is not covered after 30 days purchase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW35X15DS
Near Houston, TX 77024
Louis R
Job Details: 12/22/2023
Replaced bad control and power cord
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77098
Louis R
Job Details: 12/22/2023
Replaced bad shock and fixed top left spring
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77027
Louis R
Job Details: 12/22/2023
Replaced bad control and drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near West University Place, TX 77005
Louis R
Job Details: 12/22/2023
Found bad filter housing ; ordrng 1 W10862456 (Filter housing)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77098
Louis R
Job Details: 12/22/2023
Replaced gasket
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77077
jerrell
Job Details: 12/22/2023
Adjusted legs ran diagnostics all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Houston, TX 77043
jerrell
Job Details: 12/22/2023
Installed listed parts all test normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Houston, TX 77056
Louis R
Job Details: 12/22/2023
Order part. ; ordrng 1 W10861745 (Feed tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77004
Louis R
Job Details: 12/22/2023
Found bad dispenser/door; ordrng 1 W11551458 (Freezer door) and 1 W11162448 (Drawer) and 1 W11371713 (Holder) and 1 W11162443 (Drawer) and 1 W11162446 (Drawer) and 2 W11368751 (Holders)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Missouri City, TX 77459
roosevelt
Job Details: 12/22/2023
replaced bad icemaker
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77407
raul
Job Details: 12/22/2023
Replaced control board
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Katy, TX 77494
raul
Job Details: 12/22/2023
On arrival I read fault code F8E1 was the only present. Did multiple diagnostics which included automatic diagnostic and then tested hot water and cold water individually.After inspection everything passed working properly no codes after visit.
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS
Near Richmond, TX 77406
raul
Job Details: 12/22/2023
"Will need knob, ignitor, spark module and switch harness; ordrng 3 W11366438 (Knobs)s and 2 W11507531 (Igniter surf)s and 1 W11578849 (Spark Module) and 1 W11561439 (Switch Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details: 12/22/2023
Replaced shorted ice maker and checked operation ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Tomball, TX 77377
kayla
Job Details: 12/22/2023
"All operations are correct, could not duplicate any issues with heating in oven."
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Missouri City, TX 77459
roosevelt
Job Details: 12/22/2023
replaced bad bracket; used 1 W10837240 (BRACKET) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA
Near Montgomery, TX 77316
gary
Job Details: 12/22/2023
"Ran diagnostics, ordering replacement Icemaker assembly ; ordrng 1 W11596827 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details: 12/22/2023
Arrived at customer home and found little ice still inside bin and ice frozen on ice makerSoon as I opened freezer door started to harvest and dropped ice cubes. NOTE: lots of people in home 6 plus and ALL use heavy ice. Advised customer they may be using more than it can produce Called tech support and documented sr#7738086147Will order control board and water valve ; ordrng 1 W11558182 (Contol board) and 1 W11645245 (Water valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Katy, TX 77494
martin
Job Details: 12/22/2023
Checked washer and lid lock not working Sent customer quote for repairs Uploaded picture of quote
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Katy, TX 77494
martin
Job Details: 12/22/2023
Inspected and will need rack assembly Left n right sides Sent customer quote Uploaded picture of quote
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Houston, TX 77345
leonard
Job Details: 12/22/2023
checked unit and found shorted control panel. gave estimate for repair.customer will call back if wants repaired. do not order part yet.; ordrng 1 W11236887 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Houston, TX 77073
Osiel
Job Details: 12/22/2023
Customer had her refrigerator cool setting set to low and had the top shelf full & blocking cool air from diffuser
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77494
raul
Job Details: 12/22/2023
Upon arrival customer mentioned a noise. We removed a few small items in vent hose. Unit is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS
Near Katy, TX 77494
raul
Job Details: 12/22/2023
Will need blower and control board; ordrng 1 W11598254 (Central Electric Control) and 1 W11598119 (Blower)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Houston, TX 77084
jerrell
Job Details: 12/22/2023
Need to order ; ordrng 1 W10909479 (Support)
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LL0
Near Houston, TX 77088
Gary L
Job Details: 12/22/2023
Ordering parts ; ordrng 2 W11596052 (Clips)s and 1 W11545764 (Switch)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE507ESS11
Near Spring, TX 77379
Gary L
Job Details: 12/22/2023
Assisted tech with microwave oven combo. Unit is not repairable
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77016
Gary L
Job Details: 12/22/2023
Found shifter error stored and overflow condition error code stored. Removed and replaced actuator and advised customer of drain problem ; used 1 W11481722 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Tomball, TX 77375
gary
Job Details: 12/22/2023
Replaced diffuser assembly in unit and adjusted temp settings. All functions checked ok at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Tomball, TX 77375
gary
Job Details: 12/22/2023
Replaced socket and bulb assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, TX 77447
gary
Job Details: 12/22/2023
Replaced complete freezer door in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Hockley, TX 77447
gary
Job Details: 12/22/2023
"Ran diagnostics, adjusted issue with igniter and customer advised on interference with items in bottom drawer. Also documented concerns with discoloration of flames. Customer to monitor SR-7738082470"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Magnolia, TX 77355
kayla
Job Details: 12/22/2023
Grinding noise during agitating and spinning. Ordering parts. Three wgt; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL M/W OTR
Model KMH8120ESS11
Near Spring, TX 77379
Osiel
Job Details: 12/22/2023
uninstalled - reinstalled damper being block and not completely opening adjusted & cleared opening
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77014
Osiel
Job Details: 12/22/2023
door operating as design - senior/older customer not applying enough force when opening and closing door
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Tomball, TX 77375
gary
Job Details: 12/22/2023
"Ran diagnostics, ordering replacement door assembly ; ordrng 1 W11173813 (Door)"
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Montgomery, TX 77316
gary
Job Details: 12/22/2023
Closing ticket
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Pearland, TX 77581
chris
Job Details: 12/22/2023
Unit was replaced
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, TX 77441
martin
Job Details: 12/22/2023
Checked dryer and found it heating but with poor vent pressure Removed hose and pressure improved Advised customer to have builder check ducts as there may be and obstruction Unit is working as designed
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Conroe, TX 77301
james
Job Details: 12/22/2023
Close document for trip and diagnosis and return parts. Unit has been replaced.
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Richmond, TX 77406
raul
Job Details: 12/22/2023
Clean air vent line from clog lint.