We serviced a
JENNAIR FREEZER
Model JBZFL18IGX10
Near Spring, Texas 77386
Osiel
Job Details:
02/20/2024
icemake mounting clips not completely in - reinstalled in position clearing drawer motion.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Pasadena, Texas 77506
ricky
Job Details:
02/20/2024
need cnts; ordrng 1 w11164032 and 1 w11496630
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Magnolia, Texas 77354
gary
Job Details:
02/20/2024
"Ran diagnostics, ordering complete harness and control assembly ; ordrng 1 W11568984 (Harness) and 1 W11614514 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Kemah, Texas 77565
donnie
Job Details:
02/20/2024
Replaced motor/sump assy and water inlet valve
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/20/2024
assissted edwin
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Pasadena, Texas 77505
ricky
Job Details:
02/20/2024
"found filter clogged, cust to purchase another"
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ0
Near Magnolia, Texas 77355
Josue
Job Details:
02/20/2024
"Spoke to Liam techline Sr# 7738511742 per whirlpool, both ctrls replaced have the wrong part numbers we need W11256708 per whirlpool marcone is not showing that part as a Ctrl board. Need to get with parts research ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Montgomery, Texas 77356
james
Job Details:
02/20/2024
Checked unit and removed dedris from evap drain line and deiced. Unit checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Magnolia, Texas 77354
Josue
Job Details:
02/20/2024
Replaced heater per recall. Ran tests. All operations are correct now. Customer OK. Special Project S17304
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Magnolia, Texas 77354
Josue
Job Details:
02/20/2024
"Evaporator restricted. No frost on coils. Needs sealed system repair. Unit does not have part or labor warranty. Estimate total is $1619.96 customer ok, ordering parts. Four wgt, two tech with GC; ordrng 1 WPW10143759 (UV drier) and 1 W11125124 (Compressor) and 1 W11507067 (Evaporator)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Texas City, Texas 77590
donnie
Job Details:
02/20/2024
"Replaced control board and igniter, operations are correct ; used 1 W11590294 (Igniter) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Galveston, Texas 77550
donnie
Job Details:
02/20/2024
Replaced motor/sump assy. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Galveston, Texas 77551
donnie
Job Details:
02/20/2024
Replaced switch knob on soil level.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Galveston, Texas 77551
donnie
Job Details:
02/20/2024
"Replaced float switch, operations are correct now"
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/20/2024
checked and unit has no power and was extremely hot from top and of the controls and was not on and per mr. they didnt wont any parts installed on a brand new icwmaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, Texas 77583
roosevelt
Job Details:
02/20/2024
cheked and reconnected looe conneection and all fuction worked
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Missouri City, Texas 77459
roosevelt
Job Details:
02/20/2024
replaced console
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
02/20/2024
replaced torn gasket; used 1 W11177741 (GASKET) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Stafford, Texas 77477
roosevelt
Job Details:
02/20/2024
replaced bad cam; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Sugar Land, Texas 77479
raul
Job Details:
02/20/2024
Will need drain pump; ordrng 1 W11458345 (Drain Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, Texas 77583
derrick
Job Details:
02/20/2024
Replaced bad basket and checked operation of unit ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Arcola, Texas 77583
derrick
Job Details:
02/20/2024
Replaced damaged roller and checked operation ok; used 1 Wpw10314173 (Roller) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Sugar Land, Texas 77479
derrick
Job Details:
02/20/2024
Replaced shorted control and harness and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QVS06
Near Bellaire, Texas 77401
derrick
Job Details:
02/20/2024
Order motor; ordrng 1 WPW10546285 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, Texas 77005
derrick
Job Details:
02/20/2024
Repaired blocked blower and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77019
derrick
Job Details:
02/20/2024
Order basket; ordrng 1 W10554251 (Basket)
We serviced a
WHIRLPOOL WALL OVEN
Model WOED5027LZ00
Near Humble, Texas 77339
leonard
Job Details:
02/20/2024
replaced shorted bake and broil elements and shorted control board and control panel and checked all operations. ck ok
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, Texas 77345
leonard
Job Details:
02/20/2024
replaced all led modules per special project #s84638. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM00
Near Houston, Texas 77044
leonard
Job Details:
02/20/2024
replaced faulty and leakky icemaker and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Dickinson, Texas 77539
angel
Job Details:
02/20/2024
Sr 7738226276 being sent to resolution customer will need to call AIG for next steps
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, Texas 77088
Gary L
Job Details:
02/20/2024
Found lid not latching. Removed and replaced latch and adjusted wires to drain pump. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, Texas 77041
Gary L
Job Details:
02/20/2024
Found freezer door rubbing liner when door is opened and closed. Installed washer to hinge the raise door. Heated gasket and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Humble, Texas 77339
leonard
Job Details:
02/20/2024
replaced faulty control board and ran test cycle. all test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, Texas 77086
Gary L
Job Details:
02/20/2024
Found faulty control board and latch broken. Removed and replaced latch and control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, Texas 77357
leonard
Job Details:
02/20/2024
order parts 2wgt; ordrng 1 W11715972 (bracket) and 1 W11671282 (motor) and 1 WPW10169511 (coupling) and 1 W11546935 (icemaker) and 1 WPW10558423 (ice-contnr) and 1 W11423781 (ice door assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Fulshear, Texas 77441
martin
Job Details:
02/20/2024
Needs water valve and filter housing ; ordrng 1 W11645245 (Water valve) and 1 W11162042 (Filter housing)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Porter, Texas 77365
leonard
Job Details:
02/20/2024
order parts 2wgt; ordrng 2 W11569276 (handle brackets)s and 2 W11428245 (screws)s and 1 W11620705 (handle) and 1 W11620704 (door glass) and 1 W11178521 (nameplate) and 2 W11104748 (gasket-wnd)s and 2 W10883315 (brkt-mntgs)s
We serviced a
JENN-AIR OVEN
Model JJW2430LM00
Near Magnolia, Texas 77355
Josue
Job Details:
02/20/2024
Spoke to safety. Unit is operational. Customer used self clean cycle with a cleaning agent that got on the gasket to make it change color. Gasket did not melt and that gasket is designed to never melt. Customer aware.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, Texas 77357
leonard
Job Details:
02/20/2024
all operations are working properly now. suspect air in the lines. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near New Caney, Texas 77357
leonard
Job Details:
02/20/2024
realigned shut off arm and ran harvest and fill test. test ok
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS
Near Magnolia, Texas 77354
gary
Job Details:
02/20/2024
"Ran diagnostics, found gas leak on plumbing side coming from wall. Documented issue with techline. Along with flame concerns (SR-7738516118) unit checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Houston, Texas 77028
Gary L
Job Details:
02/20/2024
Ordering parts-134a system ; ordrng 1 W10233960 (Compressor) and 1 W10836706 (Evaporator) and 1 W10843121 (Drier)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Houston, Texas 77345
leonard
Job Details:
02/20/2024
order parts 2wgt; ordrng 1 WPW10170987 (glide) and 1 WPW10170835 (glide)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77044
leonard
Job Details:
02/20/2024
replaced non funtional diffuser and found still not opening. called Tech Line and spoke with Butch and found broken white wire in cabinet wiring which is not replaceable. Butch advised will turn over to product review team for possible exchange. SR#7738511077; used 1 W11236851 (DIFFUSER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77080
Gary L
Job Details:
02/20/2024
Found wires broken to drain pump. Repaired wires to drain pump and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Tomball, Texas 77377
gary
Job Details:
02/20/2024
"Ran diagnostics, customer advised on issue with damper control in refrigerator section. Ordering replacement ; ordrng 1 Wpw10479155 (Control)"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE
Near Magnolia, Texas 77355
gary
Job Details:
02/20/2024
"Ran diagnostics, ordering complete Icemaker assembly ; ordrng 1 W11397192 (Icemaker)"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Spring, Texas 77386
Osiel
Job Details:
02/20/2024
oven door hinge set clip not down - moving the hinge out the socket not letting the door properly close. uninstalled & reinstalled resting the hinge completely in the socket and setting clip down - operating as normal
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77047
Allen
Job Details:
02/20/2024
Cycled unit found no issues or errors at this time advised customer of normal use care and operations
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cypress, Texas 77433
gary
Job Details:
02/20/2024
"Ran diagnostics, ordering complete bracket, motor and coupling ; ordrng 1 W11715972 (Bracket) and 1 W11671282 (Motor) and 1 Wpw10169511 (Coupling)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Kemah, Texas 77565
donnie
Job Details:
02/20/2024
Nit is dead need controls; ordrng 1 W10317076 (Board) and 1 W11642013 (Wire harness) and 1 W11642241 (Display board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Kemah, Texas 77565
donnie
Job Details:
02/20/2024
"Unit was in a defrost cycle, noises is normal operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Clear Lake Shores, Texas 77565
donnie
Job Details:
02/20/2024
Replaced freezer door customer supplied.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near La Marque, Texas 77568
donnie
Job Details:
02/20/2024
Repaired open circuit to l2 on dryer terminal block. Operations are correct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Texas City, Texas 77590
donnie
Job Details:
02/20/2024
Freezer door sweating on top at gasket. Raised freezer door 1/4 inch.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near La Marque, Texas 77568
donnie
Job Details:
02/20/2024
"Need gearcase, board ; ordrng 1 W11603810 (Control) and 1 W10890625 (Motor) and 1 W11428524 (Cap) and 1 W11454741 (Gearcase) and 1 W11652038 (Wire harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near La Marque, Texas 77568
donnie
Job Details:
02/20/2024
Need freezer fan assy.; ordrng 1 W11249952 (Freezer fan) and 1 Wp67006337 (Blade)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Santa Fe, Texas 77510
donnie
Job Details:
02/20/2024
"Replaced control, board and capacitor. Operations are correct"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near League City, Texas 77573
donnie
Job Details:
02/20/2024
Need fan scroll say; ordrng 1 W11608966 (Fan scroll)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB00
Near Galveston, Texas 77551
donnie
Job Details:
02/20/2024
Replaced door and name plate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB03
Near Galveston, Texas 77551
donnie
Job Details:
02/20/2024
Replaced door and name plate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB
Near Galveston, Texas 77551
donnie
Job Details:
02/20/2024
Replaced door and name plate
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Houston, Texas 77054
Louis R
Job Details:
02/20/2024
"Replaced bad heater, harness & control and fan"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Texas City, Texas 77591
angel
Job Details:
02/20/2024
TPB declined repair at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Houston, Texas 77054
Louis R
Job Details:
02/20/2024
Order parts; ordrng 2 W11123941 (Switch)s and 2 W11518235 (Bulb)s
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near League City, Texas 77573
angel
Job Details:
02/20/2024
"Needs parts and Need 2 x labor for rebuild; ordrng 1 W11130343 (Overlay) and 1 W11130239 (Housing) and 1 W10811957 (Basket) and 1 W11393685 (Gear case) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10752283 (Wash plate), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Alvin, Texas 77511
chris
Job Details:
02/20/2024
Per customer unit is working
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tomball, Texas 77375
Josue
Job Details:
02/20/2024
Returning part. Unit checked OK. Closing ticket for service.
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Conroe, Texas 77302
james
Job Details:
02/20/2024
Order part reschedule with customer2wgt; ordrng 1 W11654056 (GLASS-DOOR)
We serviced a
WHIRLPOOL DRYER
Model Med4500mw0
Near Houston, Texas 77086
Gary L
Job Details:
02/20/2024
Found belt loose from pulley. Reinstalled belt and checked operation
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Magnolia, Texas 77354
gary
Job Details:
02/20/2024
Ran diagnostics ordering replacement control assembly ; ordrng 1 W11342846 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Caney, Texas 77357
leonard
Job Details:
02/20/2024
tightened loose door handle screws and support bracket and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Spring, Texas 77373
Osiel
Job Details:
02/20/2024
Debris inside blower - uninstall and reinstall - damper stuck open allowing debris and to blower. Cleared and tested operating as normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, Texas 77044
leonard
Job Details:
02/20/2024
replaced shorted owi sensor and ran test cycle. test ok; used 1 W11084121 (SENSOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Houston, Texas 77075
chris
Job Details:
02/19/2024
Replaced faulty control. Unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Houston, Texas 77018
Louis R
Job Details:
02/19/2024
Found bad compressor/evaporator ; ordrng 1 W11592010 (Compressor) and 1 W11109499 (Drier) and 1 W11575001 (3 way valve) and 1 W11099748 (Freezer evap) and 1 W11291123 (FF evap)
We serviced a
WHIRLPOOL WINECOOLER
Model WUW35X15DS0
Near Houston, Texas 77024
Louis R
Job Details:
02/19/2024
Found leaking/bad compressor and evaporator
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, Texas 77024
Louis R
Job Details:
02/19/2024
Customer will replace unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Houston, Texas 77024
Louis R
Job Details:
02/19/2024
Replaced LEDs SR# 7738500076
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Houston, Texas 77024
Louis R
Job Details:
02/19/2024
Replaced bad valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Fulshear, Texas 77441
martin
Job Details:
02/19/2024
"Replaced compressor,evaporator and filter dryer"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Fulshear, Texas 77441
martin
Job Details:
02/19/2024
Inspected and found error code F8E0 Also stuck key n panel light barely lights up Will order blower and panel ; ordrng 1 W11616687 (Control panel) and 1 W11598119 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77016
Gary L
Job Details:
02/19/2024
Removed and replaced freezer light switch. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Houston, Texas 77040
Gary L
Job Details:
02/19/2024
Found obstruction in drain pump. Removed obstruction from drain pump and realigned drain hose. Checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Montgomery, Texas 77356
james
Job Details:
02/19/2024
Checke dunit and replaced shorted pump&motor. Ran auto test cycle and unit checks ok and no eaks detected. Assisted by Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA35SWHZ05
Near Montgomery, Texas 77356
james
Job Details:
02/19/2024
Order parts reschedule with customer. Replaced shorted icemaker.; ordrng 1 WPW10420083 (valve)
We serviced a
MAYTAG DRYER
Model MGD7230HC3
Near Montgomery, Texas 77316
james
Job Details:
02/19/2024
Checked unit and cleared code for stuck key. Ran auto test cycle in diagnostics and unit checks ok.
We serviced a
JENNAIR OVEN
Model JJW3830LM00
Near Montgomery, Texas 77316
james
Job Details:
02/19/2024
Order part reschedule with customer; ordrng 1 w11602614 (door glass)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Fresno, Texas 77545
roosevelt
Job Details:
02/19/2024
bad compressor dl auth# is w1adpx1nl1.5; ordrng 1 W11109499 (drier-tube) and 1 w11557425 (compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Houston, Texas 77062
angel
Job Details:
02/19/2024
If issue returns unit will need new control and actuator and cap
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Houston, Texas 77059
angel
Job Details:
02/19/2024
Sr 7738500200-tech line Sr 7738500567-customer service 1800-253-1301 Customer sending a photo to whirlpool
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HB02
Near Houston, Texas 77062
angel
Job Details:
02/19/2024
Replaced shorted console all ok no problems
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Dayton, Texas 77535
ricky
Job Details:
02/19/2024
found and replaced stalled part
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Dayton, Texas 77535
ricky
Job Details:
02/19/2024
needs vent; ordrng 1 w11184028 and 1 w11527847 and 1 w11025634
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Dayton, Texas 77535
ricky
Job Details:
02/19/2024
found and replaced shorted part; used 1 279816 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Richmond, Texas 77406
raul
Job Details:
02/19/2024
Replaced freezer door
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Houston, Texas 77048
chris
Job Details:
02/19/2024
Assisted tech cd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Manvel, Texas 77578
chris
Job Details:
02/19/2024
Found loose connection at drain pump. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Manvel, Texas 77578
chris
Job Details:
02/19/2024
Found faulty user interface part order ; ordrng 1 W11478526 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Alvin, Texas 77511
chris
Job Details:
02/19/2024
Found door gasket was not adjusted correctly. Adjusted door gasket. Unit is now working as intended no leaks at this time