We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Pasadena, Texas 77505
Derrick
Job Details:
07/22/2024
Check unit and reset breaker all operations are working as designed unit is OK no parts were needed for repairs
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Houston, Texas 77028
george
Job Details:
07/22/2024
control b. been replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Fresno, Texas 77545
roosevelt
Job Details:
07/22/2024
bad compressor and customer not repairing
We serviced a
WHIRLPOOL RANGE
Model WFC505W0JS4
Near Houston, Texas 77045
roosevelt
Job Details:
07/22/2024
replaced bad control; used 1 w11567368 (control) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pasadena, Texas 77503
Derrick
Job Details:
07/22/2024
Replaced defective suspension unit is OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Conroe, Texas 77301
John
Job Details:
07/22/2024
ajusted door on fridge side unit is correct now
We serviced a
WHIRLPOOL VENTHOOD
Model KVUB400GSS0
Near Conroe, Texas 77304
John
Job Details:
07/22/2024
part order; ordrng 1 w11445771 (control) and 2 w1109591 (leds)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, Texas 77095
dadrick
Job Details:
07/22/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, Texas 77003
Damarcus
Job Details:
07/22/2024
Found arm damage replace same part all ok now
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, Texas 77095
dadrick
Job Details:
07/22/2024
Replace part unit tested properly
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Cypress, Texas 77429
Sarom
Job Details:
07/22/2024
reconnected timer and advised customer to cleane the vent
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cypress, Texas 77429
Sarom
Job Details:
07/22/2024
"Balance the machine, reset the system and checked all function"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX
Near Cypress, Texas 77429
Sarom
Job Details:
07/22/2024
"Customer cancelled the appointment , reschedule ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Cypress, Texas 77433
Sarom
Job Details:
07/22/2024
Need to order W11175955; ordrng 1 W11175955 (diffuser)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, Texas 77433
Sarom
Job Details:
07/22/2024
Ordered led; ordrng 4 W11606409 (led)s
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cypress, Texas 77433
Sarom
Job Details:
07/22/2024
Replaced belt and splutch
We serviced a
MAYTAG RANGE
Model MER4600LS2
Near Houston, Texas 77041
Gary L
Job Details:
07/22/2024
Found oven control shorted. Removed and replaced oven control. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSFS48NMX00
Near Spring, Texas 77381
Joshua
Job Details:
07/22/2024
Ran diagnostic with techline 7739549107. Ordering replacement Freezer fan assembly ; ordrng 1 W11631626 (Evaporator fan)
We serviced a
WHIRLPOOL WASHER
Model WST150M0JS3
Near Spring, Texas 77380
Joshua
Job Details:
07/22/2024
Ran diagnostic ordering replacement Control-elec ; ordrng 1 W11594224 (Control-elec)
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Cypress, Texas 77433
Sarom
Job Details:
07/22/2024
Need to ordere W11314470 control; ordrng 1 W11314470 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, Texas 77033
Alex
Job Details:
07/22/2024
"Checked unit operation, ice production effected by water quality, inspected freezer compartment integrity, all operations normal"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Houston, Texas 77087
Alex
Job Details:
07/22/2024
"Checked unit, reset control, verified power output, all functions normal"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Houston, Texas 77087
Alex
Job Details:
07/22/2024
Replaced shorted control board and igniter
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Cypress, Texas 77433
Sarom
Job Details:
07/22/2024
"reconnected door switch, tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Pearland, Texas 77581
Alex
Job Details:
07/22/2024
Order valve assembly; ordrng 1 WPW10349187 (Inlet valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Houston, Texas 77089
Alex
Job Details:
07/22/2024
Order bellows; ordrng 1 W11314648 (Bellows) and 1 W11524105 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Montgomery, Texas 77356
John
Job Details:
07/22/2024
asisted je unit checked out
We serviced a
MAYTAG REFRIGERATOR
Model MRSF4036PZ00
Near Richmond, Texas 77406
raul
Job Details:
07/22/2024
Trip and diagnostic
We serviced a
JENNAIR REFRIGERATOR
Model JBSS42E22L00
Near Cypress, Texas 77429
Sarom
Job Details:
07/22/2024
Replaced ice maker and emitter board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, Texas 77302
John
Job Details:
07/22/2024
closeout per office
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Conroe, Texas 77304
Armando
Job Details:
07/22/2024
Close document for trip and diagnosis and return parts. XPART could not locate all parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FMX02
Near Houston, Texas 77070
dadrick
Job Details:
07/22/2024
Place data logs in designated area; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Houston, Texas 77008
Gary L
Job Details:
07/22/2024
Found rails frozen. Thawed rails and lubricated bearings. Checked operation. Unit is fine
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Conroe, Texas 77301
John
Job Details:
07/22/2024
checkedunit out changed out bulb unit is correct now; used 1 W11520384 (BULB) from stock
We serviced a
JENNAIR M/W OTR
Model JMV8208WP0
Near Houston, Texas 77094
Luis
Job Details:
07/22/2024
Correcting labor that was missing in the system ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Sienna, Texas 77459
Edwin
Job Details:
07/22/2024
Upon arrival I diagnosed unit. Ran diagnostic cycle drain not coming on. After inspection faulty connection at drain pump. I disconnected and reconnected faulty lose connection. Unit draining. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Richmond, Texas 77469
Edwin
Job Details:
07/22/2024
Upon arrival I diagnosed unit. After running diagnostic no water to unit it. It's a stackable set removed and reinstall to service unit. After inspection lose faulty connector in washer water valve. Fix reconnected connection. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77018
Louis R
Job Details:
07/22/2024
Fixed bellow
We serviced a
WHIRLPOOL OVEN
Model WOE5030LZ01
Near Spring, Texas 77389
Osiel
Job Details:
07/22/2024
"reattached loose harness connection - tested, console is responsive and working as normal"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near League City, Texas 77573
chris
Job Details:
07/19/2024
Reset control as unit was stuck between modes. After reset unit worked as intended no issues at this time. If customer calls back please order user interface
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Clear Lake Shores, Texas 77565
chris
Job Details:
07/19/2024
Found loose connection at evaporator harness. Reinstalled loose connection. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near League City, Texas 77573
chris
Job Details:
07/19/2024
Found faulty defrost parts. Part order ; ordrng 1 W11551372 (Harness) and 1 WPW10495967 (Heater) and 1 W11164593 (Damper) and 1 W11035841 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near La Marque, Texas 77568
chris
Job Details:
07/19/2024
Found faulty tub ring and suspension rods part order ; ordrng 1 W10780045 (Suspension rods) and 1 WPW10531289 (Tub ring)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dickinson, Texas 77539
chris
Job Details:
07/19/2024
Found faulty shift actuator. Replaced faulty actuator. Unit is now working as intended no issues at this time ; used 1 W11481722 (Shift actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Friendswood, Texas 77546
chris
Job Details:
07/19/2024
Found faulty Gearcase part order ; ordrng 1 W11449841 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW
Near Houston, Texas 77022
Gary L
Job Details:
07/19/2024
Found reversed polarity to outlet. Normal operation of unit. Customer to repair
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Tomball, Texas 77377
Joshua
Job Details:
07/19/2024
"F0E3, F0E5, F7E9 suggested the unit was overloaded, Customer set to monitor load size. Unable to report to techline. All functions checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Tomball, Texas 77377
Joshua
Job Details:
07/19/2024
Ran diagnostic ordering replacement valve. ; ordrng 1 W11455388 (Water valve)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Magnolia, Texas 77355
Joshua
Job Details:
07/19/2024
"Ran diagnostic, Partial blockage at vent by poor installation tape. Customer advised on having builder to make correction."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Tomball, Texas 77377
Joshua
Job Details:
07/19/2024
"Ran diagnostic, reset control all functions checked ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Tomball, Texas 77377
Joshua
Job Details:
07/19/2024
"Ran. Diagnostic with techline. Reported findings. With shelving issue, brown liquid and breaker tripping. Ordering replacement front panel for drawer. ; ordrng 1 WPW10542037 (Drawer snack)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Tomball, Texas 77375
Joshua
Job Details:
07/19/2024
"Customer to be RS, covid ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW0
Near Spring, Texas 77389
Joshua
Job Details:
07/19/2024
Replaced faulty drive motor and Basket. All functions checked ok
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Tomball, Texas 77375
Joshua
Job Details:
07/19/2024
Ran diagnostic ordering replacement Belt and pulley. ; ordrng 1 W10837240 (Pulley assembly) and 1 661570V (Belt)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Spring, Texas 77381
Joshua
Job Details:
07/19/2024
"Ran diagnostic, fault codes suggested fault slider. F7E4 F5E4 F6E3.ordering replacement slider. Please update file. Email. mscharcole01@gmail.com phn. 2816602058. ; ordrng 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Fulshear, Texas 77441
martin
Job Details:
07/19/2024
Customer complaint was that rack tilting over Inspected and found unit not installed properly from builder installation uploaded picture for documentation Advised customer to get builder to make corrections and to call us back if issue continues after the builder made adjustments
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Fulshear, Texas 77441
martin
Job Details:
07/19/2024
Replaced console and control board
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brookshire, Texas 77423
martin
Job Details:
07/19/2024
FOUND OVEN SEAL BROKENDue to customer having stored something under the oven drawer that burned off Uploaded picture for documentation Will order new door seal ; ordrng 1 WPW10535778 (Door seal)
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Fulshear, Texas 77441
martin
Job Details:
07/19/2024
Customer broke upper rack adjusters Will order components needed ; ordrng 1 W11501779 (Upper rack) and 2 WPW10609586 (Rack stabilizer)s and 1 WPW10609579 (LH adjuster) and 1 WPW10609578 (RH Adjsuter) and 2 WPW10251047 (Cover)s and 2 WPW10627763 (Rack lever)s and 2 WPW10567728 (Track)s
We serviced a
WHIRLPOOL RANGE
Model WCG97US0HS00
Near Brookshire, Texas 77423
martin
Job Details:
07/19/2024
"Inspected all burners and all coming ON/Off as designed Advised customer of center burner being a dual burner, switching back and forth between normal n simmer Showed customer how to adjust flames and avoid turning off during transfer to simmer setting No leak found unit is working as designed"
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Montgomery, Texas 77356
Armando
Job Details:
07/19/2024
Checked unit and found inside of unit to be soaked with water due to condensation coming from exhaaust vent to outside of house. Documented with Rick(Rich) @ Tech Line and advised not to make repairs and this is due to an install/vent issue and is not covered by Whirlpool and customer needs to contact builder. Issued SR# 7739531538. Trade Partners issued AUTH# W1BRWG0NL2AssisTech JP
We serviced a
AMANA FREEZER
Model AQC0902LW1
Near Houston, Texas 77008
Louis R
Job Details:
07/19/2024
Unit not repairable per Techline. SR#7739223249
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Houston, Texas 77024
Louis R
Job Details:
07/19/2024
Found Bad valve; ordrng 2 W10881366 (Valve)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77068
dadrick
Job Details:
07/19/2024
Replace parts unit tested properly
We serviced a
KITCHENAID REFRIGERATOR
Model KUID508HPS
Near Houston, Texas 77069
dadrick
Job Details:
07/19/2024
Replace part ran diagnostics unit tested properly
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, Texas 77070
dadrick
Job Details:
07/19/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77070
dadrick
Job Details:
07/19/2024
Checked unit all functions working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Houston, Texas 77009
Damarcus
Job Details:
07/19/2024
Order icemaker and reschedule; ordrng 1 W10884390 (Icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL0
Near Houston, Texas 77018
Damarcus
Job Details:
07/19/2024
Found iu was not responding replacing part working OK now
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ00
Near Fulshear, Texas 77441
raul
Job Details:
07/19/2024
Assisted MY
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Richmond, Texas 77406
raul
Job Details:
07/19/2024
Will need front panel ; ordrng 1 W11659651 (Front panel)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Richmond, Texas 77406
raul
Job Details:
07/19/2024
Replaced control board and console
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Richmond, Texas 77406
raul
Job Details:
07/19/2024
Upon arrival customer mentioned unit had power again. The complaint was freezer drawer was hard to open. I adjusted rails and unit is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Richmond, Texas 77407
raul
Job Details:
07/19/2024
Upon arrival ran dishwasher and it's draining slowly. I unclog drain line. I also saw roaches under dishwasher. I tried explaining to customer that roaches can get into controls and also cause the board to malfunction. Called to document SR 7737584981
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, Texas 77070
Sarom
Job Details:
07/19/2024
"Need order additional parts, lock nut ; ordrng 1 W11185701 (drive assembly) and 1 W11218170 (washer thrush) and 1 W11183985 (Basket, Lock Nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321S3HZ05
Near Houston, Texas 77026
Sarom
Job Details:
07/19/2024
"Replaced compressor and drier , unit is under factory warranty for seal system repair."
We serviced a
JENNAIR REFRIGERATOR
Model JBSS42E22L00
Near Cypress, Texas 77429
Sarom
Job Details:
07/19/2024
"Reschedule, tech. did not take all the parts; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Porter, Texas 77365
leonard
Job Details:
07/19/2024
replaced faulty and leaky heating element per special project#s17304. ck ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Porter, Texas 77365
leonard
Job Details:
07/19/2024
replaced faulty gearcase and cam and broken agitator and hub and ran test. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Houston, Texas 77339
leonard
Job Details:
07/19/2024
removed doors and shelves and cleared clogged and frozen drain and replaced faulty cover assembly. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED7120HW2
Near Park Row, Texas 77493
Luis
Job Details:
07/19/2024
"Checked unit and vent going to the outside is completely clogged and pipe behind unit is full of water, I advised the customer to fix the vent going to the outside before using it again"
We serviced a
WHIRLPOOL COOKTOP
Model n/a
Near Katy, Texas 77494
martin
Job Details:
07/19/2024
Will need grates and cap kit ; ordrng 1 W11205294 (Burner cap kit) and 1 W11204009 (Grates)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS05
Near Katy, Texas 77493
martin
Job Details:
07/19/2024
Inspected cooktop and got small gas leak coming from inside of cooktop Will order new manifold ; ordrng 1 W10594395 (Manifold)
We serviced a
JENN-AIR OVEN
Model JGRP548HL05
Near Spring, Texas 77386
george
Job Details:
07/19/2024
it was working normal. customer will call againg if fail.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Humble, Texas 77339
george
Job Details:
07/19/2024
part to be order need tub . been broken for long time......; ordrng 1 w11478526 (u.i.) and 1 w11550891 (agitador) and 1 w11219115 (tub) and 1 w11178227 (basket) and 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W11260238 (rotor)
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL0
Near Spring, Texas 77386
george
Job Details:
07/19/2024
customer is not home. he will call for reschedule; saved tckt
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Spring, Texas 77386
george
Job Details:
07/19/2024
reschedule by customer. he is not available.; saved tckt
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Spring, Texas 77386
george
Job Details:
07/19/2024
u.i. been replaced.
We serviced a
JENNAIR VENTHOOD
Model JDX7036YS7
Near Spring, Texas 77386
george
Job Details:
07/19/2024
"vent hood been working normal. it was a bad instalation, builder guy will fix it for customer."
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ04
Near Houston, Texas 77065
dadrick
Job Details:
07/19/2024
Checked unit all functions tested properly unit is cooling properly
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, Texas 77065
dadrick
Job Details:
07/19/2024
Checked unit no error code all functions tested properly also had to give instructions to customer on how to use unit properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Missouri City, Texas 77459
Edwin
Job Details:
07/19/2024
Upon arrival I diagnosed unit. After inspection water temperature dispensing is normal. I placed water in cup with temperature sensor reading 51 degrees Fahrenheit. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, Texas 77459
Edwin
Job Details:
07/19/2024
Upon arrival I replaced parts. After replacement unit light is working as it should. Unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Missouri City, Texas 77459
Edwin
Job Details:
07/19/2024
Upon arrival I diagnosed unit. Motor was not coming on. The unit was not mounted it was lose because customer had taken unit out. I check connections the pump and motor connector was not connected. I ran unit. Everything turn on. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Houston, Texas 77020
Derrick
Job Details:
07/19/2024
Check unit to find all operations working as designed on arrival there is no mechanical failure nor is there any fault calls indicating mechanical failure unit is OK
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Houston, Texas 77089
chris
Job Details:
07/19/2024
Found faulty user interface part order; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Spring, Texas 77373
george
Job Details:
07/19/2024
reschedule by ASI. adress is not right. it was avalon woods; saved tckt
We serviced a
JENN-AIR DISHWASHER
Model JDAF5924RM00
Near Spring, Texas 77388
george
Job Details:
07/19/2024
"reschedule by customer, she is not home.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Humble, Texas 77346
george
Job Details:
07/19/2024
refrigerator housing been replaced.
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Houston, Texas 77345
george
Job Details:
07/19/2024
part to be order.; ordrng 1 w1105148486 (cooktop glass.)