We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cypress, TX 77429
donnie
Job Details:
01/24/2023
Helped KD replace compressor
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Houston, TX 77043
Louis R
Job Details:
01/24/2023
Replaced bad burner & control
We serviced a
KITCHEN AID OVEN
Model KEBS208SSS02
Near Houston, TX 77024
jerrell
Job Details:
01/24/2023
Installed element ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Missouri City, TX 77459
roosevelt
Job Details:
01/24/2023
bad pump and motor and add number 919-559-6827; ordrng 1 W11025157 (pump&motor)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Sugar Land, TX 77478
roosevelt
Job Details:
01/24/2023
replaced bad block; used 1 279320 (BLOCKTERM) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Roman Forest, TX 77357
leonard
Job Details:
01/24/2023
order parts 2wgt; ordrng 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Houston, TX 77041
jerrell
Job Details:
01/24/2023
Installed icemaker all test normal
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Houston, TX 77080
Louis R
Job Details:
01/24/2023
Replaced bad gaskets
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sugar Land, TX 77478
roosevelt
Job Details:
01/24/2023
bad gearcase dl auth; ordrng 1 w11449840 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near La Marque, TX 77568
miguel
Job Details:
01/24/2023
order parts; ordrng 1 W11558182 (cntrl)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Sugar Land, TX 77498
roosevelt
Job Details:
01/24/2023
replaced bad actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, TX 77498
roosevelt
Job Details:
01/24/2023
replaced bad compressor
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Houston, TX 77345
leonard
Job Details:
01/24/2023
replaced broken vent trim and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Roman Forest, TX 77357
leonard
Job Details:
01/24/2023
replaced faulty control board and leaky tub ring and ran test cycle. test ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Houston, TX 77345
leonard
Job Details:
01/24/2023
order parts 2wgt; ordrng 1 W10899563 (pump&motor) and 1 W11101428 (arm-spray) and 1 WPW10531320 (drain pump) and 1 W10703867 (heater) and 1 WPW10327455 (spray arm upper) and 1 WPW10448645 (spray arm)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Tomball, TX 77375
kayla
Job Details:
01/24/2023
Customer needs to clean vents. All operations are correct with exhaust pipe detached. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
raul
Job Details:
01/24/2023
"Replaced dispenser, control board, and thermostat"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Houston, TX 77082
raul
Job Details:
01/24/2023
Assisted JL
We serviced a
KITCHENAID ICEMAKER
Model KUIC15PHZS0
Near Houston, TX 77082
raul
Job Details:
01/24/2023
Assisted JL
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details:
01/24/2023
Cleared blocked blower and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, TX 77056
anthony
Job Details:
01/24/2023
Needs parts; ordrng 1 W11325580 (HMI) and 1 W11483175 (Control) and 1 W11316255 (Valve) and 1 W11316256 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77056
anthony
Job Details:
01/24/2023
Fixed loose connection on main control retested unit all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77056
anthony
Job Details:
01/24/2023
Needs parts; ordrng 1 W11378949 (HMI) and 1 W11565024 (Control) and 1 W11327190 (Blower)
We serviced a
JENNAIR MICROWAVE OVEN
Model JMW2430IL03
Near Houston, TX 77056
anthony
Job Details:
01/24/2023
Needs parts and oven dolly; ordrng 1 W11512064 (Fan) and 1 W11534564 (Motor)
We serviced a
WHIRLPOOL DOUBLE OVEN
Model KEBS207DBL2
Near Houston, TX 77024
anthony
Job Details:
01/24/2023
Unit tested okay at this time but the unit does not have any parts available for repair if anything fails
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, TX 77498
derrick
Job Details:
01/24/2023
Assisted RO on seal system
We serviced a
KITCHENAID RANGE
Model KCGS956ESS
Near Richmond, TX 77469
derrick
Job Details:
01/24/2023
Order holder ; ordrng 1 W11173537 (Holder) and 1 WPW10639175 (Holder)
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near Sugar Land, TX 77479
derrick
Job Details:
01/24/2023
Order control and module; ordrng 1 WPW10464534 (Control) and 1 WPW10475147 (Module) and 1 W11601369 (Module)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77053
derrick
Job Details:
01/24/2023
Order basket; ordrng 1 W10752719 (Basket)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Katy, TX 77494
martin
Job Details:
01/24/2023
Replaced strike
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Katy, TX 77494
martin
Job Details:
01/24/2023
Replaced dispenser
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Katy, TX 77494
martin
Job Details:
01/24/2023
"Ran washer and found agitator struggling to move and agitate Will provide customer quote for repairsUploaded quote for documentation Customer approved quote, move forward with repairs ; ordrng 1 W11213879 (Belt) and 1 W10721967 (CAM) and 1 W11158175 (Agitator Cam) and 1 W11418231 (Agitator) and 1 W10715784 (Cam retainer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Katy, TX 77494
martin
Job Details:
01/24/2023
Compressor tries to come ON but only clicks then shuts offWill need sealed system components ; ordrng 1 W11109499 (Drier) and 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11224256 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Katy, TX 77494
martin
Job Details:
01/24/2023
Replaced parts list
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Fulshear, TX 77441
martin
Job Details:
01/24/2023
"Inspected fridge and found signs of water in the same area as previous repair attemptsHave already replaced evaporator drain pan,air tower,ice maker housing and and back insulated coversIssue continues. Have replaced all potential sources but have not had success. The only other source of water nearby are the water filter housing,reservoir,dual water valeWill order those parts and call tech line to document ; ordrng 1 W11168758 (Reservoir) and 1 WPW10341329 (Dual water valve) and 1 W11194438 (Filter housing) and 1 W11209438 (Tube connector)"
We serviced a
JENN-AIR FRIDGE
Model JS42NXFXDE
Near Richmond, TX 77406
martin
Job Details:
01/24/2023
"Inspected both doors and seals Both closing properly, no leaks found Cabinet door panel will need to be adjusted by contractor that installed door panel Fridge is missing bottom grill n skirt ; ordrng 1 WPW10182717 (Grill) and 1 WPW10188549 (Grill skirt)"
We serviced a
WHIRLPOOL OVEN
Model JJW2830WP00
Near Montgomery, TX 77316
james
Job Details:
01/24/2023
Checked unit for error codes and cleared f6e0. Cycled power to reset controls. Ran test cycle to 350 then ran unit for an aditional 15 minutes. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Tomball, TX 77375
kayla
Job Details:
01/24/2023
Replaced part. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Cypress, TX 77433
kayla
Job Details:
01/24/2023
Ctrls malfunctioned. Ordering parts. Two wgt; ordrng 1 W11478523 (Ui) and 1 W11543998 (ACU)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77433
kayla
Job Details:
01/24/2023
Replaced part. Ran diagnostics. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Humble, TX 77338
leonard
Job Details:
01/24/2023
order parts 2wgt; ordrng 1 W11351728 (console) and 1 W11223753 (nameplate) and 1 W11123146 (speaker) and 1 W11565025 (control board) and 1 WP3387747 (element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near League City, TX 77573
chris
Job Details:
01/24/2023
Found a small refrigerant leak in cabinet. Used nitrogen with tech line to determine there is a leak in the cabinet around the mullion cross bar. Unit is to be replaced 7735568480
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Houston, TX 77089
chris
Job Details:
01/24/2023
Replaced faulty pump and motor assembly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Pearland, TX 77584
chris
Job Details:
01/24/2023
Replaced faulty lid and valve. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pearland, TX 77584
johnny
Job Details:
01/24/2023
Found leaking pump part order no return date ; ordrng 1 W10591570 (Pump)
We serviced a
KITCHEN AID DOUBLE OVEN
Model KODE500ESS
Near League City, TX 77573
johnny
Job Details:
01/24/2023
Found faulty controls replaced controls unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Houston, TX 77062
johnny
Job Details:
01/24/2023
Found faulty switch replaced switch unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Houston, TX 77059
johnny
Job Details:
01/24/2023
Found condensation build up on freezer door part order no return date ; ordrng 1 W11377893 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near League City, TX 77573
johnny
Job Details:
01/24/2023
Found faulty latch and control part order no return date ; ordrng 1 W11032875 (Latch) and 1 W11266006 (Control board)
We serviced a
KITCHEN AID DOUBLE OVEN
Model KODE500ESS
Near League City, TX 77573
chris
Job Details:
01/24/2023
Assisted tech jc
We serviced a
AMANA MICROWAVE
Model AMV2307PFB
Near Spring, TX 77373
Gary L
Job Details:
01/24/2023
Ordered control and bulb; ordrng 1 W11544456 (Control) and 1 8206232a (Bulb)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Houston, TX 77098
ben
Job Details:
01/24/2023
replaced end caps
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS48QKX00
Near Houston, TX 77025
ben
Job Details:
01/24/2023
checked unit found the bottom of the cabnit under the frezer condensating the unit is not repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77054
ben
Job Details:
01/24/2023
checked unit adjusted the controls and temp settings and checked operation
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Houston, TX 77096
ben
Job Details:
01/24/2023
replaced shorted water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, TX 77025
ben
Job Details:
01/24/2023
order part; ordrng 1 w11455232 (ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Richmond, TX 77406
martin
Job Details:
01/24/2023
Missing user interface UI Will need to reorder ; ordrng 1 W11402115 (User interface) and 1 W11306302 (Control board)
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Richmond, TX 77406
martin
Job Details:
01/24/2023
"Needs manifold,burner head,electrode,spark module ; ordrng 1 W11084064 (Burner head) and 1 W10862323 (FR electrode) and 1 WPW10475147 (Spark module) and 1 W10907218 (Manifold)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Houston, TX 77045
derrick
Job Details:
01/24/2023
Checked for codes and there are no codes in unit. It is filling according to specs. Consumer was not aware that it was a low water consumption unit. There is no problem with unit
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Houston, TX 77057
anthony
Job Details:
01/24/2023
Reset control and retested unit all ok no problems
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77025
anthony
Job Details:
01/24/2023
Customer to have electrician come to correct power issue all ok no problems
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cypress, TX 77429
kayla
Job Details:
01/24/2023
Replaced parts. All operations are correct now. Customers to run clean cycle affresh every three months and to use only two tablespoons of liquid detergent. Customer to monitor unit.Authorization: TPB06688L2.0
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cypress, TX 77429
kayla
Job Details:
01/24/2023
Minor leak left side of door. Ordering parts. Two wgt; ordrng 1 W11498831 (Gasket) and 1 WPW10491331 (Spray arm) and 1 W11613488 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cypress, TX 77429
kayla
Job Details:
01/24/2023
SAME PART DEFECTIVE COMPRESSOR REPLACED TWO TIMES AFTER CUST PURCHASED UNIT CUSTOMER DID NOT HAVE A WORKING REFRIGERATOR FROM DAY ONE. DO helped repair sealed system. Evacuated unit. Recharged. Checked for leaks and all OK. Ran tests and all OK.customer to monitor unit 48hrs.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Willis, TX 77378
james
Job Details:
01/24/2023
Checked unit and replaced damaged cabinet. Unit checks ok. Assisted by Tech JP. Talked to Terry at Trade Partners and issued Auth# w15pem0as2
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW
Near Sugar Land, TX 77479
roosevelt
Job Details:
01/24/2023
bad control; ordrng 1 w11557935 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sugar Land, TX 77479
roosevelt
Job Details:
01/24/2023
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Missouri City, TX 77459
roosevelt
Job Details:
01/24/2023
bad control dl auth# is k15pgr1nl2; ordrng 1 w11545876 (control) and 2 W11197766 (interlock)s
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Houston, TX 77045
roosevelt
Job Details:
01/24/2023
checked and customer has roach infestation that caused board to go out. cant repaire
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Humble, TX 77338
leonard
Job Details:
01/24/2023
repaired loose red wire connection at terminal block and checked operations. ck ok
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL01
Near Houston, TX 77056
anthony
Job Details:
01/24/2023
Adjusted door to close properly customer to monitor unit and call back if problem returns
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Houston, TX 77084
jerrell
Job Details:
01/24/2023
PER MRS IN THE OFFICE THIS UNIT HAS ALREADY BEEN TAKEN CARE OF AND NO LONGER NEEDS SERVICE
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Houston, TX 77024
jerrell
Job Details:
01/24/2023
Reinstalled door handle ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details:
01/24/2023
adjusted burner flames and checked all operations. ck ok
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near The Woodlands, TX 77375
kayla
Job Details:
01/24/2023
Wiring fixed. Returning part not used. Ran tests. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ0
Near Roman Forest, TX 77357
leonard
Job Details:
01/24/2023
adjusted rt. and left front simmer flames and checked all other operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rosharon, TX 77583
roosevelt
Job Details:
01/24/2023
close out call per amanda
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Houston, TX 77039
Gary L
Job Details:
01/24/2023
Found bad evaporator fan motor. Removed and replaced evaporator fan motor. Cleared ice from evaporator coil and checked operation ; used 1 Wp2315539 (Evaporator fan motor) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, TX 77025
anthony
Job Details:
01/24/2023
Recalibrated unit and retested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Friendswood, TX 77546
chris
Job Details:
01/24/2023
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Houston, TX 77080
Louis R
Job Details:
01/24/2023
Found bad fill valve; ordrng 1 Wpw10195536 (Inlet) and 1 W11175771 (Fill valve) and 1 W11164469 (Pump & motor)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Houston, TX 77345
leonard
Job Details:
01/24/2023
rebooted control board and checked operations. all ck ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77003
ben
Job Details:
01/24/2023
checked unit adjusted the lid and latch and checked operation
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77004
ben
Job Details:
01/24/2023
replaced leaking water valve; used 1 W11038689 (VALVE) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
ben
Job Details:
01/24/2023
unit giving f2 e1 code the unit is to be replaced per S code S254EE file#7735569404
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Houston, TX 77055
Louis R
Job Details:
01/24/2023
Found broken wheel ; ordrng 1 Wp697772 (Wheel) and 1 W11364931 (Motor) and 1 279640 (Idler)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Texas City, TX 77591
miguel
Job Details:
01/24/2023
order parts; ordrng 1 W11428524 (capacitor)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Texas City, TX 77591
miguel
Job Details:
01/24/2023
checked over unit. found failer code f7-e1 nad f7-e6. found bad capacitor. instaled new capacitor. unit working as designed.; used 1 W11428524 (capacitor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Texas City, TX 77591
miguel
Job Details:
01/24/2023
order part; ordrng 2 w11506635 (coupler)s and 1 w11635510 (compressor) and 1 w11109499 (drier)
We serviced a
WHIRLPOOL1299] DISHWASHER
Model WDF330PAHS5
Near Texas City, TX 77591
miguel
Job Details:
01/24/2023
checked over unit. found damaged access panel and fasteners. instaled new access panel and fasteners. unit working as designed.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Baytown, TX 77523
ricky
Job Details:
01/24/2023
hv shorted; ordrng 1 w11540983 and 1 w10574736 and 1 w11222648 and 1 w11409094 and 1 w11541670 and 1 w10269470 and 1 w10422269 and 1 w10210871
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Mont Belvieu, TX 77523
ricky
Job Details:
01/24/2023
"found on arrival cust had taken unit apart, warr void per trish at tpss sr 7735517184, if cust wants fixed they are responsible for trip,labor and parts"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Beach City, TX 77523
ricky
Job Details:
01/24/2023
found and replaced cracked lid
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Deer Park, TX 77536
ricky
Job Details:
01/24/2023
found after resetting cnt unit now working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Deer Park, TX 77536
ricky
Job Details:
01/24/2023
"found unit leans to right, per cust not her floor, rt leg only adj available but too much lean, tech advised cust to put 1x4 under rt side to help level, cust wants another unit, advised tpss sr 7735520547"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Houston, TX 77029
ricky
Job Details:
01/24/2023
need rtv; ordrng 1 xxxxxxx (silicone rtv)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC700HPS04
Near Houston, TX 77018
Louis R
Job Details:
01/24/2023
Found bad line in door; ordrng 1 W11604155 (Door) and 1 Wpw10341320 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Magnolia, TX 77355
gary
Job Details:
01/24/2023
"Replaced evaporator in on going sealed system repair, re charged system all functions checked ok at this time. Customer to monitor temps"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS02
Near Magnolia, TX 77354
gary
Job Details:
01/24/2023
Pending parts research ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB3
Near Magnolia, TX 77354
gary
Job Details:
01/24/2023
"Unable to reach customer, will need RS; O-emld tckt"