We serviced a
KITCHENAID KITCHEN
Model KDFM404KPS0
Near Pearland, TX 77581
Gary L
Job Details: 08/09/2022
Heating Element - SP W11540964 - Special Project S17304 replaced heating element. Unit is now working as intended.
We serviced a
WHIRLPOOL DRYER
Model MGD5630HW3
Near Bellaire, TX 77401
anthony
Job Details: 08/09/2022
Needs parts; ordrng 4 W11113643 (Sound pad)s
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Arcola, TX 77583
derrick
Job Details: 08/09/2022
Replaced shorted module and igniter and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Houston, TX 77058
chris
Job Details: 08/09/2022
Found loose connection at previously installed light. Reinstalled loose connection. Returning parts
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Conroe, TX 77304
james
Job Details: 08/09/2022
Checked unit and ran dryer vent test with meter and found unit to have good air floe. Also found warm ait to be migrating into unit from vent line. Advised customer to have outside vent cover checked. Unit has normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roman Forest, TX 77357
leonard
Job Details: 08/09/2022
order parts; ordrng 1 W11162443 (cover) and 1 W11162446 (pan-meat) and 1 W11449890 (shelf glass) and 1 W11368751 (holder)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS06
Near Atascocita, TX 77346
donnie
Job Details: 08/09/2022
Helped LV pull and repair microwave.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Houston, TX 77339
leonard
Job Details: 08/09/2022
replaced faulty and leaky icemaker and ran through harvest and fill test. test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Katy, TX 77493
martin
Job Details: 08/09/2022
Replaced holder and valve Tested and no gas leak present.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details: 08/09/2022
order part; ordrng 1 w11574592 (timer)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Katy, TX 77494
martin
Job Details: 08/09/2022
Replaced heater; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Katy, TX 77494
martin
Job Details: 08/09/2022
"Inspected DW and found lots of suds again. Even after repeated times advised customer to switch detergents, they refuse to switch. Finally called tech line to document and to let them know the situation. Per tech support customer is not to be using PODS with Dawn detergent in it this will creat excess suds and make machine go into long drain and incomplete cycles. Uploaded pictures for documentation SR#7734314004Provided customer with SR# They were still NOT satisfied. Customer refusing to do there part in resolving this issue."
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Katy, TX 77494
martin
Job Details: 08/09/2022
Needs console ; ordrng 1 W11236888 (Console)
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Houston, TX 77044
donnie
Job Details: 08/09/2022
Replaced valve and board per tech line . Customer to call if problem returns
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fulshear, TX 77441
raul
Job Details: 08/09/2022
Customer show me a video of the sound and explained that the sounds is the fridge going into a defrost cycle.
We serviced a
WHIRLPOOL OVEN
Model WFG53580JZ
Near Houston, TX 77089
chris
Job Details: 08/09/2022
Found that control is faulty due to roach infestation. Logging with tpss and logging photos
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Houston, TX 77089
chris
Job Details: 08/09/2022
Replaced faulty magnetron and transformer. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pearland, TX 77584
Gary L
Job Details: 08/09/2022
7132034872 cell. Unit is over 30 days. Customer does want unit fixed wants it replaced. Customer is requesting a new unit dents on the front. Informed customer is older than 30 days and will check with Whirlpool to verify coverage. No internal damages and unit is working as intended.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Manvel, TX 77578
Gary L
Job Details: 08/09/2022
"Found faulty control board and power cord, order parts ; ordrng 1 W11527166 (Control board) and 1 W10759327 (Display) and 1 W11526015 (Air fryer) and 1 W10624590 (Power cord) and 1 W11527907 (Display)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Willis, TX 77378
james
Job Details: 08/09/2022
Checked unit and repaired loose connection at moisture sensor. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Willis, TX 77378
james
Job Details: 08/09/2022
Order part reschedule with customer2 man w/ JP2wgt; ordrng 1 W10676680 (cabinet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS1
Near Hockley, TX 77447
gary
Job Details: 08/09/2022
"Ran diagnostics, quoted customer for complete pump/motor replacement (W11025157) 236.80 plus additional 50.00 labor. Pending further action"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Hockley, TX 77447
gary
Job Details: 08/09/2022
"Call canceled at door, issue has been resolved"
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Houston, TX 77079
jerrell
Job Details: 08/09/2022
Installed element all test normal.; used 1 W11537778 (element) from stock
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Houston, TX 77079
jerrell
Job Details: 08/09/2022
Installed door latch all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Magnolia, TX 77354
kayla
Job Details: 08/09/2022
Replaced parts. All operations are correct. Customer to monitor unit for two days.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77339
donnie
Job Details: 08/09/2022
Helped LV repair sealed system on refrigerator
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Missouri City, TX 77489
roosevelt
Job Details: 08/09/2022
replaced blown therm. fuse and customer dont have a vent connected; used 1 wP339251 (FUSE THERM) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sugar Land, TX 77478
roosevelt
Job Details: 08/09/2022
replaced panel
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS
Near Montgomery, TX 77356
james
Job Details: 08/09/2022
Assisted tech JP
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HB06
Near Cypress, TX 77429
kayla
Job Details: 08/09/2022
Replaced part. Returning part not used. All operations are correct.
We serviced a
JENN-AIR FREEZER
Model JS42PPDUDE01
Near Cypress, TX 77429
kayla
Job Details: 08/09/2022
Replaced parts. All operations are correct.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77059
johnny
Job Details: 08/09/2022
Found faulty heater replaced heater unit is working as intended no issues found at this time
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77080
jerrell
Job Details: 08/09/2022
"Found that the customer have air back flowing from outside, causing the dryer to condensate with the hot humid air . Customer to get with the builder to correct issue."
We serviced a
WHIRLPOOL WASHER
Model KUDS30FXSS4
Near Houston, TX 77063
jerrell
Job Details: 08/09/2022
Installed adjuster kit all test normal customer have ui and control issues customer may call back to replace parts.
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Houston, TX 77095
kayla
Job Details: 08/09/2022
Bulb was bad.. returning part not used. All operations are correct.; used 2 8206232A (Bulb) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fulshear, TX 77441
raul
Job Details: 08/09/2022
Customer was not available will need to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL KITCHEN
Model WDF540PADM3
Near Richmond, TX 77406
raul
Job Details: 08/09/2022
Wrong part and will need to reorder pump and motor; ordrng 1 W11025157 (Pump and motor)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Needville, TX 77461
raul
Job Details: 08/09/2022
Replaced motor
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ
Near Needville, TX 77461
raul
Job Details: 08/09/2022
"Replaced ice maker, harness, and thermistor"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Needville, TX 77461
raul
Job Details: 08/09/2022
Replaced heating element ; used 1 W11537778 (Heating Element) from stock
We serviced a
WHIRLPOOL STOVETOP
Model WFE320M0ES2
Near Houston, TX 77027
anthony
Job Details: 08/09/2022
Replaced shorted switch retested unit all ok no problem.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Deer Park, TX 77536
chris
Job Details: 08/09/2022
Replaced faulty heating element. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Deer Park, TX 77536
chris
Job Details: 08/09/2022
Replaced faulty valve. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Missouri City, TX 77459
roosevelt
Job Details: 08/09/2022
replaced bad pump dl auth# is k13tdk0al2; used 1 1901A (PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Missouri City, TX 77459
roosevelt
Job Details: 08/09/2022
reconnected loose heater conector
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Sugar Land, TX 77479
derrick
Job Details: 08/09/2022
Waiting on consumer to call back after unit is installed; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Sugar Land, TX 77479
derrick
Job Details: 08/09/2022
Replaced shorted solenoid and checked operation of unit ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Santa Fe, TX 77510
miguel
Job Details: 08/09/2022
order parts; ordrng 1 W11176456 (glass door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Houston, TX 77027
anthony
Job Details: 08/09/2022
Needs defrost parts; ordrng 1 WP12729127 (Element) and 1 WPW10128551 (Evap motor) and 1 W11260592 (Hi-metal)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Katy, TX 77494
martin
Job Details: 08/09/2022
"Inspected washer and found CAM wheel stuck on motor cover, therefore not allowing for machine to agitate. Replaced cam and adjusted cover. Tested and working properly now ; used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Houston, TX 77006
ben
Job Details: 08/09/2022
checked unit adjusted the heating element and checked operation
We serviced a
KITCHENAID RANGE
Model KSIB900ESS3
Near Houston, TX 77006
ben
Job Details: 08/09/2022
checked unit cleared demo mode from the control and checked operation
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Houston, TX 77098
ben
Job Details: 08/09/2022
checked unit cleared and reset the control and checked operation
We serviced a
MAYTAG OVEN
Model CWE5800ACB
Near Houston, TX 77025
ben
Job Details: 08/09/2022
checked unit found the control board shorted the part is NLA
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Katy, TX 77494
martin
Job Details: 08/09/2022
Inspected cooktop with digital gas meter looking for signs of gas leak. All burners turned ON/OFF as intended No leak found. Notified customer of the initial gas smell during ignition but that it goes away soon after.
We serviced a
UNKNOWN VENT HOOD
Model UXB1200DYS0
Near Katy, TX 77494
martin
Job Details: 08/09/2022
Vent hood motor was defectiveWill reorder ; ordrng 1 WPW10294026 (Vent hood motor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Texas City, TX 77591
miguel
Job Details: 08/08/2022
order part; ordrng 1 W10888179 (light bulb)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Magnolia, TX 77354
gary
Job Details: 08/08/2022
"Ordering replacement switch and control assembly, ; ordrng 1 Wpw10285518 (Switch) and 1 W11608058 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details: 08/08/2022
adjusted simmer flames on rt. and left front burners. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Humble, TX 77346
leonard
Job Details: 08/08/2022
order parts; ordrng 4 W11602886 (led modules)s and 1 12002355 (thermistor kit) and 1 W10884390 (icemaker) and 3 WPW10371194 (bin-cntlvr)s
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Humble, TX 77346
leonard
Job Details: 08/08/2022
replaced broken door lock and ran test cycle. test ok; used 1 WPW10443885 (LATCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Humble, TX 77346
leonard
Job Details: 08/08/2022
replaced open heating element and checked operations. ck ok; used 1 WP3387747 (ELEMENT) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL02
Near Pinehurst, TX 77362
gary
Job Details: 08/08/2022
Ordering replacement console to go along with previous repair ; ordrng 1 W11449292 (Console)
We serviced a
WHIRLPOOL KITCHEN
Model KUID308HPS01
Near Galveston, TX 77550
miguel
Job Details: 08/08/2022
not call back. fund out of place water filter. reinstaled water filter. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77096
anthony
Job Details: 08/08/2022
Adjusted door to close properly and tested outlet all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Houston, TX 77055
jerrell
Job Details: 08/08/2022
Need to order ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Magnolia, TX 77355
chris
Job Details: 08/08/2022
Found improperly installed freezer drawer. Took off shelves and disassemble sliders. Reinstalled parts correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77355
chris
Job Details: 08/08/2022
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Humble, TX 77346
leonard
Job Details: 08/08/2022
replaced shorted hv diode and checked operation. ck ok; used 1 W11256462 (DIODE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near League City, TX 77573
Gary L
Job Details: 08/08/2022
"Found faulty connection at heating element, properly reinstalled connection and unit is now working as intended, no leaks at this time, inform customers to use rinse aid to improve drying"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pearland, TX 77584
johnny
Job Details: 08/08/2022
Customer said unit works great
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Pearland, TX 77581
johnny
Job Details: 08/08/2022
Customer highly dissatisfied with having to order new glass cooktop for brand new unit from being scratched. Advised that asi is just servicer to come out and repair unit. Customer advised Home Depot about wanting new unit due to glass on unit having to already be replaced. ; ordrng 1 W10796748 (Cooktop)
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRXB1
Near Seabrook, TX 77586
Gary L
Job Details: 08/08/2022
"Found faulty auxiliary pump, when ever the water drains through the auxiliary pump the power goes out and starts the check cycle at the start up , this makes the unit to keep starting the cycle, the unit is the stuck in start up. Need replaced, spoke with customers to explain, did not want unit repaired at this time gave estimate, informed Allen Jr."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, TX 77583
derrick
Job Details: 08/08/2022
Order parts; ordrng 1 W11454372 (Gear case)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Galveston, TX 77554
miguel
Job Details: 08/08/2022
checked over unit. fund hoses behine washer hiting washer and wall causing banging noise. rearenged hoses. unit working as desinged know.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Houston, TX 77019
anthony
Job Details: 08/08/2022
Replaced shorted control all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Shenandoah, TX 77384
james
Job Details: 08/08/2022
Checked unit and repaired loose connection at heter element. Ran diagnostic test cycle and unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406ESS01
Near Montgomery, TX 77356
james
Job Details: 08/08/2022
Checked unit and replaced all LED modules per sp?w11606409.special project s84638 - parts and labor
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0DS00
Near Richmond, TX 77407
raul
Job Details: 08/08/2022
"Replaced spark module, rear right valve, and knobs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Booth, TX 77469
raul
Job Details: 08/08/2022
Replaced control board and thermostat ran diagnostics and everything is good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77407
raul
Job Details: 08/08/2022
Customer doesnt need service anymore problems with outlet.
We serviced a
WHIRLPOOL RANGE
Model WFG525SOHS0
Near Richmond, TX 77406
raul
Job Details: 08/08/2022
"Replaced grate kit, burnerhead kit, ignitor, and panel."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Brookshire, TX 77423
raul
Job Details: 08/08/2022
Assisted MY
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Galveston, TX 77554
miguel
Job Details: 08/08/2022
"checked over unit. found unit not secured to cabinet, unit needs to be anchor to cabinet. cousing drawer not to cloge properely."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Alvin, TX 77511
Gary L
Job Details: 08/08/2022
"Found faulty gasket, replaced order parts unit is working as intended"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Houston, TX 77040
jerrell
Job Details: 08/08/2022
The dishwasher is not accessible not able to service the unit. The tile is built against it.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Houston, TX 77040
jerrell
Job Details: 08/08/2022
Removed obstruction from the Softener dispenser ran test all operations normal.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Houston, TX 77040
jerrell
Job Details: 08/08/2022
Installed listed parts customer pulled door off causing one of the switches not working properly. The tech may not be able to cover the other repairs under warranty. The tech is scheduled to get back out for repairs do the next available labor to do service is 450.00 plus possible parts needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Galveston, TX 77554
miguel
Job Details: 08/08/2022
checked over unit. found bad cntrl and ui cntrl. instaled new cntrl and ui cntrl. unit working as designed.
We serviced a
WHIRLPOOL KITCHEN
Model WDF540PADW3
Near Galveston, TX 77551
miguel
Job Details: 08/08/2022
checked over unit. found child lock on. turned child lock off. unit working as designed know.
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ0
Near Pearland, TX 77584
johnny
Job Details: 08/08/2022
Replaced heater per SP
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near League City, TX 77573
Gary L
Job Details: 08/08/2022
"Heating Element - SP W11540964 - Special Project S17304, replaced heating element, no leaks at this time unit is working as intended"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near League City, TX 77573
Gary L
Job Details: 08/08/2022
"Found faulty connection at heating element, properly reinstalled connection and unit is now working as intended, no leaks at this time, inform customers to use rinse aid to improve drying"
We serviced a
MAYTAG KITCHEN
Model MDB9959SKZ0
Near League City, TX 77573
Gary L
Job Details: 08/08/2022
"Heating Element - SP W11540964 - Special Project S17304, replaced heating element, no leaks at this, unit is working as intended"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near League City, TX 77573
Gary L
Job Details: 08/08/2022
Received Damage parts order parts ; ordrng 1 W11197948 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Tomball, TX 77375
gary
Job Details: 08/08/2022
Ran diagnostics adjusted issue with restricted air flow. All functions checked ok at this time
We serviced a
WHIRLPOOL LAUNDRY
Model MVW6230HW
Near Houston, TX 77089
johnny
Job Details: 08/08/2022
Found faulty gearcase part order no return date ; ordrng 2 357640 (Screw)s and 1 W11087188 (Shield) and 1 W11164183 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Porter, TX 77365
leonard
Job Details: 08/08/2022
order parts 2wgt; ordrng 1 WP2323198 (defrost heater) and 1 W11449482 (control board) and 1 W11545823 (wiring harness) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Pearland, TX 77584
johnny
Job Details: 08/08/2022
"Called Techline was informed that unit might have air way blockage from freezer to icemaker compartment and that air flow is being restricted or that fan may be becoming weak. Advised that temps for unit checked good, and water going to icemaker is operable and thermistors checked ok. Customer highly dissatisfied with unit having issue with making ice since first month of ownership. Advised customer to call customer service for further solutions ; ordrng 1 W11402610 (Evap motor)"