We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS2
Near Humble, TX 77346
leonard
Job Details: 01/18/2024
order parts 2man 3wgt with Munzer; ordrng 1 W11416362 (pump/motor assy) and 1 W11535094 (water inlet assy.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77088
Gary L
Job Details: 01/18/2024
Found evaporator fan shorted. Removed and replaced evaporator fan and control. Checked operation
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Houston, TX 77092
Gary L
Job Details: 01/18/2024
Found leak at flex line where it connects to valve assembly. Installed pipe sealant on adapter and reconnected flex line. Checked operation
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Rosharon, TX 77583
derrick
Job Details: 01/18/2024
Order control; ordrng 1 W11648345 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 01/18/2024
replaced all parts and all function ok
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Missouri City, TX 77459
derrick
Job Details: 01/18/2024
Replaced harness and cleaned condenser. Checked ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Galveston, TX 77550
donnie
Job Details: 01/18/2024
Need ui assy ; ordrng 1 W11622495 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW3
Near Galveston, TX 77551
donnie
Job Details: 01/18/2024
Replaced control and sensor on range operations are correct now 11-02-2023
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325sdhz08
Near Houston, TX 77092
Gary L
Job Details: 01/18/2024
Customer complaining that refrigerator door is hitting wall when she opens door. Adjusted refrigerator legs and checked operation. Advised customer
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS
Near Houston, TX 77080
Gary L
Job Details: 01/18/2024
Checked oven temperature at 350 degrees. Let oven cycle off and on several times. Unit is working as designed
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Missouri City, TX 77459
roosevelt
Job Details: 01/18/2024
replaced control
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM
Near Missouri City, TX 77459
roosevelt
Job Details: 01/18/2024
reconnected loose connection
We serviced a
KITCHENAID WASHER
Model KDTE104KPS1
Near Rosharon, TX 77583
roosevelt
Job Details: 01/18/2024
replaced broken strike
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Spring, TX 77382
kayla
Job Details: 01/18/2024
Repaired unit. Ran ops. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Conroe, TX 77304
james
Job Details: 01/18/2024
order parts reschedule with customer; ordrng 1 W11368911 (HOUSING-UI) and 1 W11305308 (cntrl-elec)
We serviced a
MAYTAG OVEN
Model MEW9530FZ02
Near Galveston, TX 77550
donnie
Job Details: 01/18/2024
Pulled control replaced ui limiter. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Tomball, TX 77377
kayla
Job Details: 01/18/2024
"Needs sealed system repair. Ordering parts. R134a. Three wgt, two tech with GC. ; ordrng 1 WP2188823 (Evaporator) and 1 W10309988 (Compressor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Houston, TX 77096
Louis R
Job Details: 01/18/2024
Replaced leds
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Bellaire, TX 77401
derrick
Job Details: 01/18/2024
Unit needs to be uninstalled so that we dont damage the floor. The unit front left leg is stripped; O-emld tckt
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HB01
Near Galveston, TX 77550
donnie
Job Details: 01/18/2024
"Replaced wire harness, ran diagnostics. Operations are correct now"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Katy, TX 77450
martin
Job Details: 01/18/2024
Inspected and found oil residue on vent and per customer own admission they stir fry everything every day and claims to clean filterCalled tech support to document SR#7738270398Per tech support excess oil is caused by customer cooking and not cleaning as often as necessary. Advised customer to clean often and they could also purchase another filter and double up to aid with oil buildup Customer still not satisfied
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Katy, TX 77450
martin
Job Details: 01/18/2024
Ran diagnostics twice and no codes present at this timeUnity is working properly Customer will monitor
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS
Near Bellaire, TX 77401
Louis R
Job Details: 01/18/2024
Found bad control. ; ordrng 1 Wp2318054 (Control) and 1 Wpw10159842 (Valve)
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC0
Near Bellaire, TX 77401
Louis R
Job Details: 01/18/2024
Found bad valve. Can schedule soon; ordrng 1 W11688995 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Fulshear, TX 77441
raul
Job Details: 01/18/2024
Will need control board and grill is broken from welding joints.; ordrng 1 W11620481 (Control board) and 1 W11465357 (Grate)
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS
Near Katy, TX 77494
raul
Job Details: 01/18/2024
Replaced blower and control board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fulshear, TX 77441
raul
Job Details: 01/18/2024
Will need pump and motor ; ordrng 1 W11613479 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Houston, TX 77083
raul
Job Details: 01/18/2024
Upon arrival unit was not making any noise and ice maker was working properly. Customer was present and said he would monitor it.
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Magnolia, TX 77355
kayla
Job Details: 01/18/2024
Customer is running all cycles with extra power. Educated customer on settings. Multiple issues. Ordering parts. Four wgt.; ordrng 1 W11624943 (ACU) and 1 W10902814 (Washplate) and 1 W11178227 (Inner basket asy) and 1 W11568984 (Lower wiring harness) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Spring, TX 77379
Osiel
Job Details: 01/18/2024
"quoted for replacement heater with harness, fan motor & fan scroll assembly. Customer will contact us if they approve quote ; ordrng 1 w11396715 (Fan Motor) and 1 w11449066 (Defrost Heater) and 1 w11098695 (Evap Fan Assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS1
Near Spring, TX 77379
Osiel
Job Details: 01/18/2024
needs replacement defrost heater & drain tube ; ordrng 1 wp12729123 (Defrost Heater) and 1 w10619951 (Drain Tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, TX 77090
Osiel
Job Details: 01/18/2024
need replacement user interface & water valve inlet ; ordrng 1 W11566894 (USER INTERFACE) and 1 W11512399 (VALVE-INLT) and 1 WPW10341320 (Dual Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS
Near Arcola, TX 77583
roosevelt
Job Details: 01/18/2024
checked and ajusted burnner caps and all function ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Katy, TX 77450
martin
Job Details: 01/18/2024
Replaced CAMTested and the noise is no longer present Unit is working properly now
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Katy, TX 77493
martin
Job Details: 01/18/2024
DUPLICATE REQUEST
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Katy, TX 77493
martin
Job Details: 01/18/2024
Arrived at customer home to troubleshoot oven drawer and customer stated that another whirlpool tech told him the oven track was damaged I inspected and drawer was not properly in the track railInstalled and tested Working properly. Uploaded picture for documentation Customer now thinks its not leveled on one side. Called tech support to document SR#7738266961
We serviced a
WHIRLPOOL WASHER
Model MHWE251YG00
Near Bellaire, TX 77401
Louis R
Job Details: 01/18/2024
Replaced bad valve
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near La Marque, TX 77568
anthony
Job Details: 01/18/2024
F5 e2 f0 e1 f8 e1 f5 e3; ordrng 1 W11565030 (Latch)
We serviced a
WHIRLPOOL WASHER
Model MVW5035MW0
Near League City, TX 77573
anthony
Job Details: 01/18/2024
Adjusted cam assembly and also water valve all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 01/17/2024
replaced bad basket dl auth# is w1a1eb1nl1.5
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details: 01/17/2024
replaced bad basket dl auth# is w1a1ea0nl1.5
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS20
Near Tomball, TX 77377
gary
Job Details: 01/17/2024
"Ran diagnostics, replaced main control and harness with door switches. All functions checked ok at this time"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Magnolia, TX 77355
gary
Job Details: 01/17/2024
"Ran diagnostics, ordering replacement clutch, rotor and suspension ; ordrng 1 W10754448 (Clutch) and 1 W11195971 (Stator) and 1 W11400156 (Suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
gary
Job Details: 01/17/2024
Replaced complete basket assembly per service pointer. All functions checked ok at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Montgomery, TX 77316
gary
Job Details: 01/17/2024
"Ran diagnostics, replaced LEDs per service pointer. All functions checked ok at this time"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Tomball, TX 77377
kayla
Job Details: 01/17/2024
"Customer aware coming from multiple locations including household plumbing connections. Ordering parts. Three wgt, with two tech with GC; ordrng 1 W10594395 (Manifold asy) and 1 W11087445 (Regulator)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Houston, TX 77025
Louis R
Job Details: 01/17/2024
Found no hot water coming in. Replaced valve
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ5
Near La Marque, TX 77568
anthony
Job Details: 01/17/2024
Replaced shorted control and also fan motor all ok no problems
We serviced a
WHIRLPOOL COOKTOP
Model WCG554SOHS00
Near La Marque, TX 77568
donnie
Job Details: 01/17/2024
"Different issue, removed top repaired igniter wiring harness."
We serviced a
MAYTAG WASHER
Model MVWT765FW3
Near League City, TX 77573
donnie
Job Details: 01/17/2024
Replaced ui board and suspension
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Humble, TX 77346
kayla
Job Details: 01/17/2024
Helped LV repair built in unit. Ran ops. Customer to monitor unit one week. Double labor
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near La Marque, TX 77568
anthony
Job Details: 01/17/2024
Replaced faulty motor all ok no problems also instructed customer about keeping filter clean and how it can cause pump failures
We serviced a
MAYTAG WASHER
Model MED6200KW0
Near Dickinson, TX 77539
anthony
Job Details: 01/17/2024
Found rock between drum and front removed and retested unit all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near League City, TX 77573
anthony
Job Details: 01/17/2024
Needs new upper spray arm assembly sr 7738258967; ordrng 1 W11545334 (Spray arm)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near League City, TX 77573
anthony
Job Details: 01/17/2024
#2727 found the water line as it connects to the unit was not tight customer to call and have plumber that installed unit go over the connection
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Houston, TX 77030
Louis R
Job Details: 01/17/2024
SR# 7738258159 per Techline customer needs to run clean cycle with affresh & reduce the amount of detergent used.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Houston, TX 77030
Louis R
Job Details: 01/17/2024
Found bad valve. Provided quote to customer. ; ordrng 1 W10881366 (Valve)
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Houston, TX 77057
Louis R
Job Details: 01/17/2024
Replaced UI
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL
Near Houston, TX 77024
Louis R
Job Details: 01/17/2024
Dented doors; ordrng 1 13094747sq (Left door) and 1 13094739sq (Right door) and 2 12996601 (Bushing)s and 2 Wp12028505ap (Closure)s and 2 WpW10120097 (Stop)s and 4 WP67006908 (Screws)s
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Fulshear, TX 77441
martin
Job Details: 01/17/2024
Needs ice maker and LED modules ; ordrng 4 W11632139 (LED modules)s and 1 W11397192 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
raul
Job Details: 01/17/2024
Replaced Evaporator and compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77069
Osiel
Job Details: 01/17/2024
"needs replacement dispenser motor, solenoid & ice container ; ordrng 1 W11671282 (Dispenser Motor) and 1 W11185686 (Ice Container) and 1 WPW10309866 (solenoid)"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Houston, TX 77084
jerrell
Job Details: 01/17/2024
Need to order ; ordrng 1 W11314648 (Bellow)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77041
jerrell
Job Details: 01/17/2024
Need to order; ordrng 1 W11396716 (SUSPENSION)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77070
Osiel
Job Details: 01/17/2024
trip & diagnostics
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Katy, TX 77493
martin
Job Details: 01/17/2024
Ran diagnostics and no codes found Inspected and found that customer was not using rinse aid Advised the importance of using rinse aid at all times for optimal drying performance
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Richmond, TX 77406
raul
Job Details: 01/17/2024
Unit is vacant. Ran diagnostic no heat was coming on. After further inspection found heater wire disconnected. I secured wire and unit is now heating.
We serviced a
WHIRLPOOL RANGE
Model WFC315SOJS1
Near Richmond, TX 77407
raul
Job Details: 01/17/2024
Loose connection at burner terminal.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Porter, TX 77365
leonard
Job Details: 01/17/2024
tightened loose red wire connection at terminal block and checked operations and venting. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Huffman, TX 77336
leonard
Job Details: 01/17/2024
adjusted and realigned door hinges and door catch and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77041
Gary L
Job Details: 01/17/2024
Found faulty thermal fuse. Removed and replaced thermal fuse and checked operation ; used 1 Wp3392519 (Thermal fuse) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Spring, TX 77386
donnie
Job Details: 01/17/2024
Can not contact customer to complete customer
We serviced a
WHIRLPOOL M/W OTR
Model UMV1170LS00
Near Houston, TX 77070
Osiel
Job Details: 01/17/2024
Light under microwave not turning on. Remove cover and light bulb - light bulb burnt out. Tested plug-in with spare light bulb and it works. Advise to get replacement bulb.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDS10
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/17/2024
close out call per julia
We serviced a
KITCHENAID DISHWASHER
Model JDPSS246LL1
Near Sienna, TX 77459
roosevelt
Job Details: 01/17/2024
close out call per julia
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Missouri City, TX 77459
roosevelt
Job Details: 01/17/2024
close out call per julia
We serviced a
AMANA RANGE
Model AGR6303MMS
Near Houston, TX 77022
Louis R
Job Details: 01/17/2024
Ran diagnostics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
raul
Job Details: 01/17/2024
Trip and diagnostic
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Dickinson, TX 77539
anthony
Job Details: 01/17/2024
Needs parts and 2x labor not 1.5 this will be the 4th repair on unit; ordrng 1 W11449841 (Gear case) and 1 W11195971 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Tomball, TX 77375
kayla
Job Details: 01/17/2024
Returning parts. Unit OK. Customer no longer needs parts. Closing ticket for service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/17/2024
close out per susian
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Richmond, TX 77469
raul
Job Details: 01/17/2024
Replaced hinges
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, TX 77406
raul
Job Details: 01/17/2024
Replacing control board and sensor
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Katy, TX 77494
raul
Job Details: 01/17/2024
Upon arrival back panel was still frozen called techline and after running some test deli control needs replacing. ; ordrng 1 Wpw10769076 (Deli control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS22
Near Richmond, TX 77406
raul
Job Details: 01/17/2024
Upon arrival console was stuck on logo and unresponsive. Will need Console and control board. ; ordrng 1 W11598199 (Console) and 1 W11294388 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Houston, TX 77086
Gary L
Job Details: 01/17/2024
Reschedule for two man; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77070
Osiel
Job Details: 01/17/2024
Run a diagnostics on unit and tested the suspension. F0E5- off balance F0E2- oversuds- unit is functional and operating as design tenant needs to properly load/balance unit
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Spring, TX 77388
Osiel
Job Details: 01/17/2024
Ran a diagnostics: F0E3 - overload - Customer running mix loads and over loading unit. Rattle noise was of drum hitting the ground of the weight while running. Customer should call customer service for tips on how to load unit property. SR#7738262319
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Spring, TX 77388
Osiel
Job Details: 01/17/2024
"needs damper control, evap fan & control board ; ordrng 1 W11033168 (HARNESS, EVAPORATOR WIRE) and 1 WPW10248595 (Damper Control) and 1 W10843055 (CNTRL-ELEC)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Spring, TX 77389
Osiel
Job Details: 01/17/2024
"put unit into diag and Freon sprayed out, between last visit and today customer had non wpl certified company tap into sealed system, Asi will no longer service.. customer needs to reach out to their warranty company"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Huffman, TX 77336
leonard
Job Details: 01/17/2024
order part 2wgt; ordrng 1 W11643701 (wire harness)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC1
Near Huffman, TX 77336
leonard
Job Details: 01/17/2024
replaced broken rotor screw and ran test cycle. test ok; used 1 W10752189 (SCREW) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Tomball, TX 77377
gary
Job Details: 01/17/2024
"Ran diagnostics, performed sealed system repair in unit. Added die dryer and recharged system. Customer advised on monitoring"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Huffman, TX 77336
leonard
Job Details: 01/17/2024
replaced shorted control board and broken elements and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALZ0
Near Huffman, TX 77336
leonard
Job Details: 01/17/2024
replaced broken overfill switch assy. and ran test cycle. test ok
We serviced a
WHIRLPOOL MICROWAVE
Model umv1170ls00
Near Houston, TX 77070
Osiel
Job Details: 01/17/2024
needs control & interlock switches ; ordrng 1 W11552018 (CNTRL-ELEC) and 1 W11551558 (INTERLOCK) and 1 W11565107 (PANL-CNTRL)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM00
Near Houston, TX 77080
Gary L
Job Details: 01/17/2024
Ordering parts ; ordrng 1 Wpw10179146 (Water valve) and 1 W11162042 (Housing)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Porter, TX 77365
leonard
Job Details: 01/17/2024
replaced shorted motor capacitor and ran test cycle. test ok; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Richmond, TX 77406
raul
Job Details: 01/17/2024
Will need motor evap ; ordrng 1 W11369036 (Motor evap)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, TX 77080
Gary L
Job Details: 01/17/2024
Found relay on control board loose and losing power. Removed and replaced control board and user interface.