Luis

ASI Appliance Inc Rated 4.4 out of 5 stars based on 45 customer reviews

We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Katy, TX 77450
Luis
Job Details: 06/10/2024
"I replaced the compressor and evaporator, unit started working fine ; used 2 W11504416 (Tubing), and 2 W11504447 (Tubing) from stock"
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Katy, TX 77450
Luis
Job Details: 06/10/2024
"I ran a diagnostic and unit had error codes of F5E1, and unit went through fine on the auto test, customer could not repeat the problem that she was complaining and wants a new unit or a different one, so I called tech line because she was persistent there was a problem, I explained everything to tech line of the finding, they said if they can't repeat the problem, the unit is working as it's designed and to refer the customer to contract customer service File#. 7739270304"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Katy, TX 77493
Luis
Job Details: 06/10/2024
"Checked unit and unit has too much suds, customer said she rinsed the dishes with soap and loaded them to the unit, I explained to the customer on how to use the unit correctly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Katy, TX 77493
Luis
Job Details: 06/10/2024
"Checked unit and drain hose from sink is to low, and water is going from sink to dishwasher, I showed the customer the problem and on how to fix it, unit went through fine on the auto test and didn't have error codes"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Katy, TX 77494
Luis
Job Details: 06/10/2024
I adjusted the burner and checked ok
Jastin
Katy, Texas
06/11/2024
Terrible experience, the issue at hand was never addressed but was told that the dishwasher was sensitive to humidity, not sure how that makes any sense at all. Technician was condescending about our usage of dishwasher product when we only use recommended amount. Will never buy a whirlpool product ever as they primarily use this company for repair in Houston.
Overall Experience
Katy, Texas
06/10/2024
Luis was very knowledgeable and informative
Overall Experience
Quick n easy
Katy, Texas
06/08/2024
went as expected, no surprises
Overall Experience
Katy, Texas
06/08/2024
Overall Experience
Zac
Katy, Texas
06/03/2024
Only issue was the part took 5-7 days, got damaged, waited for a new part and took 3+ weeks from service visit. Tech made repair and everything works.
Overall Experience