"The customer was complaining that the unit was missing the cleaning cycle, I showed the customer it was there and also on how to use the unit correctly Unit was missing the model and serial tag"

Miss cancelled the service said the unit is working fine

Checked unit and control is not working ; ordrng 1 W11607637 (Control)

"Checked unit and panel control is not working, customer is going to look at the estimate and will let us know ; ordrng 1 W11478579 (UI)"

"Checked unit and vent going to the outside of the house is completely clogged, i showed it to the customer and advised them to clean it before using the unit again"