"SR# 7740765755 customers complaint was the lock button for the control lock wasnt locking the door, but I explained to her that the unit only locked the door on self clean and will not lock the door when you turn on the control lock. It only locks the buttons from being used."

Need to order all of the burner heads and two knobs for the cooktop all of them are burned and discoloredAlso need to check the warranty summary make sure the unit is covered ; ordrng 1 W10597129 (Burner caps) and 1 8286813 (Front left burner) and 2 8286815 (Back burners)s and 1 8286814 (Front right burner) and 2 W11084623 (Burner knobs)s

checked unit out cust has wrong knobs on unit not letting igniter light correctly gave cust part number for knobs unit checked out

Checked unit out unit was leaking from backside of connection documented with TPSS talk with Dimitri reference number 773-976-4859 waterline was tight but leaking where it connects at pipe itself nothing that ASI did customer to replace waterlines

changed out motor unit checked out